ip ran troubleshooting
DESCRIPTION
ipTRANSCRIPT
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TroubleshootingCheck list
IUBTransportoption SyncStatus Ping check RBS-Router Ping check RBS-RNC Ping check RNC-Router Ping check RNC-RBS Ping check RBS-NTPserver Alarm check ET-MFX board status check IpInterface status check Ping from EMAS
Troubleshooting Traceroute NTP Alarm Troubleshooting guide
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Checking IUB TransportOptionTo check IP transport option is already
activatedRBS> get Iub TransportOption
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SyncStatus checkTo check synch status RBS – NTP serverRBS> lget IpSyncRef ntpServerIpAddress|syncStatus
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(1) Ping check RBS - RouterTo check ping status from RBS to RouterRBS> get IpInterface defaultRouter0
RBS> lacc IpAccessHostEt ping
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(2) Ping check RBS - RNCCheck ping status from RBS to RNC (Second
IP)Get RNC Ethernet IP AdressRNC> lget IpAccessHostEt ipAddress
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Check ping status from RBS to RNC (First IP address)
RBS> lacc IpAccessHostEt ping
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Check ping status from RBS to RNC (Second IP adress)
RBS> lacc IpAccessHostEt ping
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(3) Ping check RNC - RouterTo check ping status from RNC to RBSGet the router IP addressRNC> lget InternalEthernetPort defaultRouter0
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Check ping status on first routerRNC> lacc IpAccessHostEt ping
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Check ping status on second routerRNC> lacc IpAccessHostEt ping
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(4) Ping check RNC - RBSTo check ping status from RNC to RBSGet RBS ethernet IP AddressRBS> lget IpAccessHostEt=Slot-2$ ipAddress
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Ping status from RNC to RBS
RNC> lacc IpAccessHostEt ping
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(5) Ping check RBS - NTPserverTo check ping status from RNC to RBSGet NTP server IP AddressRBS> lget IpAccessHostEt ntpServerIpAddress
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Ping status from RBS to first NTP serverRBS> lacc IpAccessHostEt ping
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Ping status from RBS to second NTP serverRBS> lacc IpAccessHostEt ping
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Current active alarm checkCheck current alarm stateRBS> alt
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ET-MFX Board checkCheck ET-MFX board statusRBS> lst Subrack=1,Slot=2,PlugInUnit=1$
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IpInterface checkCheck IpINterface statusRBS> lst IpInterface
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EthernetSwitchPort checkCheck EthernetSwitchPort statusRBS> lst EthernetSwitchPort
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Ping test from EMAS
EMAS can be also used for UP ping tests
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Ping test from EMAS
Add CP address and Execute
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Traceroute Command$ traceroute <IP address>This command is useful to trace the IP route from
one node to a destination IP address. In case of routing issues (ARP table corruption, server down, ...) traceroute makes it easier to find the exact point of disconnectivity.
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NTP AlarmSample of NTP alarm occur on RBS
Action: Check the NTP server address is correct Ping check from RBS to NTP Server Restart ET-MFX board Plug-unplug Ethernet port Plug-unplug ET-MFX board Replace ET-MFX board
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Troubleshooting GuideFollow ALEX documentation for clearing any
alarm occur on the node.Escalate to next level support if the
alarm/problem still occur.
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Thank you