iphone/ipad wireless access and email setup instructions ... · does not display as...

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equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 1 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version. -_ iPhone/iPad Wireless access and email setup instructions for SWSi staff using personal devices

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Page 1: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 1 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

-_

iPhone/iPad Wireless access

and

email setup instructions

for SWSi staff

using personal devices

Page 2: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 2 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Contents Connecting to the Student wireless network ............................................................................................................... 2

iPad Wireless network settings ................................................................................................................................... 2

iPad Wireless Trouble shooting ............................................................................................................................... 5

Student login page does not appear .................................................................................................................... 5

Cannot connect to the internet ........................................................................................................................... 5

Setting up your DET email ........................................................................................................................................... 7

Checking your email ................................................................................................................................................ 9

Changing your password ....................................................................................................................................... 10

These instructions are to assist SWSi staff to connect their personal iOS devices such as iPads and iPhones to the SWSi wireless network to access both the internet and TAFE email.

Connecting to the Student wireless network All personal devices are to be connected to the “student” wireless network.

iPad Wireless network settings Personal iPads, iPhones and iPods need to be connected to the ‘Student’ wireless network to access the internet. The Wi-Fi status can be found in the top left corner of the iPad screen. You know you are connected to the Student Wi-Fi when the Wi-Fi bars are displayed.

1. From the iPad Home screen, tap Settings. This assumes you haven’t rearranged the apps. If you have, find the Settings icon wherever you put it.

2. In the Settings screen, tap Wi-Fi. 3. You will see a number of Wi-Fi networks listed. The bars next to each network indicate the strength of the

connection – more bars mean a faster connection. 4. Tap on Student to connect.

Page 3: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 3 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

5. Setup the proxy settings

1. Tap the blue arrow to the right of Student

1. Tap Auto 2. Enter the

following url. http://pac.det.nsw.edu.au/tafe/sws.pac

3. Tap Wi-Fi Networks to return

Page 4: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 4 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

6. If the wireless settings are correct the student wireless login page will appear. Review the terms and conditions, tick the box and tap Login

If you have successfully logged in, you will receive the Well done screen.

Note: Disregard proxy instruction on this page. The proxy instructions are for Windows/Mac based devices only

6. Tap the Home button on the iPad/iPhone screen surround. DO NOT click cancel. 7. You may have to wait a couple of minutes for the iPad to connect. 8. You will be prompted to enter your proxy details.

i.e. User Name: Firstname.Lastname#

Password: DECPassword

Page 5: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 5 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

iPad Wireless Trouble shooting

Student login page does not appear If the Student wireless login page does not pop up:

1. Tap settings. 2. Tap notifications. 3. Tap Wi-Fi again.

Cannot connect to the internet If you cannot connect to the internet after logging in to the Student Wi-Fi please check the proxy settings on the iPad.

1. Tap settings

2. Tap Wi-Fi 3. Tap the blue

arrow to the right of Student

1. Tap Auto 2. Enter the

following url. http://pac.det.nsw.edu.au/tafe/sws.pac

3. Tap Wi-Fi Networks to return

Page 6: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 6 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

10. If prompted, by an Authentication for HTTPS or HTTP proxy window (e.g. below) please enter your proxy username and password

e.g. jane.smith23

Page 7: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 7 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Setting up your DEC email

Turn your device on and select settings

Select Mail, Contacts, Calendars

Select Add Account

Page 8: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 8 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Please note that if the iPhone is to be used on the Telstra network the access point for GPRS has to be set to Telstra.iph. The phone number also has to be registered with Telstra as being a used with an iPhone. This will allow push email to work as well as giving access to all of the online services for the iPhone. Access point setup can be found under settings -> general -> network.

Select Microsoft Exchange

Type in your email address

Leave Domain blank

Username = your DET Portal login details include @det (e.g. david.jones2@det).

Your password is your current DET Portal password.

Select to continue and verify your account settings

Your email will now verify.

Page 9: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 9 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Checking your email

This screen will most likely appear, select continue.

Your server details should auto-populate as per this screen shot. If it does not display as mobile.det.nsw.edu.au then you must manually over write the existing server.

Touch to continue and verify your account configuration

Touch to complete the configuration

You will now be able to access your corporate email from the mail icon on the home screen of the iPhone. Settings for the mail account are accessible from settings -> mail, contacts calendar.

The Mail app will show you how many emails are in your in box, there are 7 emails in my in box.

Select the Mail app

Page 10: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 10 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Changing your password

When you change your portal password you will need to change the password on your iPod, iPhone or iPad.

Turn on your device and select settings

Select Mail, Contacts, Calendars

Select your account

Page 11: iPhone/iPad Wireless access and email setup instructions ... · does not display as mobile.det.nsw.edu.au then you must manually over write the existing server. Touch to continue

equella-2794405341511938547-iPod_iPhone_iPad_WiFi_access_and_Staff_email_set_up_20120413 Version 4 Page 11 of 11 Owner: iTEL Last Updated: 05/10/2012 Disclaimer: Printed copies of this document are regarded as uncontrolled. The version on the website is the current version.

Select Account Info

Delete your password and type your new portal password

Touch each option to turn on or off as required.