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Jan 25 2006 Installation Procedure iR C6800 Series

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Page 1: Ir58xx68xxc Series Ip

Jan 25 2006

Installation Procedure

iR C6800 Series

Page 2: Ir58xx68xxc Series Ip
Page 3: Ir58xx68xxc Series Ip

ApplicationThis manual has been issued by Canon Inc. for qualified persons to learn technical theory, in-

stallation, maintenance, and repair of products. This manual covers all localities where the prod-

ucts are sold. For this reason, there may be information in this manual that does not apply to

your locality.

CorrectionsThis manual may contain technical inaccuracies or typographical errors due to improvements or

changes in products. When changes occur in applicable products or in the contents of this manual,

Canon will release technical information as the need arises. In the event of major changes in the

contents of this manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent

with local law.

TrademarksThe product names and company names used in this manual are the registered trademarks of the

individual companies.

CopyrightThis manual is copyrighted with all rights reserved. Under the copyright laws, this manual may

not be copied, reproduced or translated into another language, in whole or in part, without the

written consent of Canon Inc.

COPYRIGHT © 2001 CANON INC.Printed in Japan

CautionUse of this manual should be strictly supervised to avoid disclosure of confidential information.

Page 4: Ir58xx68xxc Series Ip

Introduction

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in ques-tion.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Memo

REF.

Page 5: Ir58xx68xxc Series Ip

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the rela-tionship between electrical and mechanical systems with reference to the timing of operation.

 In the diagrams, represents the path of mechanical drive; where a signal name accom-

panies the symbol , the arrow indicates the direction of the electric signal.

 The expression "turn on the power" means flipping on the power switch, closing the front

door, and closing the delivery unit door, which results in supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal

is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from

circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD

signal goes on when '0'.

 In practically all cases, the internal mechanisms of a microprocessor cannot be checked in

the field. Therefore, the operations of the microprocessors used in the machines are not

discussed: they are explained in terms of from sensors to the input of the DC controller PCB

and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product im-provement or other purposes, and major changes will be communicated in the form of Service

Information bulletins.

All service persons are expected to have a good understanding of the contents of this Service

Manual and all relevant Service Information bulletins and be able to identify and isolate

faults in the machine."

Page 6: Ir58xx68xxc Series Ip
Page 7: Ir58xx68xxc Series Ip

Contents

Contents

Chapter 1 Installation Procedure

1.1 Making Pre-Checks ............................................................................................................................................ 21.1.1Selecting the Site of Installation ................................................................................................................. 21.1.2Installation Environment .............................................................................................................................. 31.1.3Checking the Contents................................................................................................................................. 4

1.2 Unpacking and Installation ................................................................................................................................ 81.2.1Before Starting the Work ............................................................................................................................. 81.2.2Turning Off the Host Machine..................................................................................................................... 81.2.3Unpacking the Machine ............................................................................................................................... 81.2.4Attaching the Pickup Assembly ................................................................................................................ 111.2.5Attaching the Scanner System ................................................................................................................. 121.2.6Locking the Primary Transfer Roller in Place......................................................................................... 131.2.7Before Attaching the Developing Assembly ........................................................................................... 131.2.8Attaching the Color Developing Assemblies .......................................................................................... 171.2.9Attaching the Black Developing Assembly ............................................................................................. 201.2.10Attaching the Process Unit ...................................................................................................................... 231.2.11Attaching the Fixing Assembly ............................................................................................................... 271.2.12Fitting the Black Toner Bottle.................................................................................................................. 281.2.13Checking the Environment Switch ......................................................................................................... 291.2.14Turning On the Main Power Switch ....................................................................................................... 291.2.15Setting Up the Paper Cassette ............................................................................................................... 301.2.16Changing the Deck Paper Size (right, left) ........................................................................................... 311.2.17Fitting the Color Toner Cartridge............................................................................................................ 321.2.18Supplying Black Toner ............................................................................................................................. 331.2.19Cleaning the Intermediate Transfer Belt ............................................................................................... 331.2.20Supplying Color Toner ............................................................................................................................. 341.2.21Setting Auto Gradation Correction ......................................................................................................... 341.2.22Checking the Image/Operation............................................................................................................... 351.2.23Adjusting the Horizontal Registration .................................................................................................... 351.2.24Adjusting the Leading Edge Registration.............................................................................................. 371.2.25Securing the Machine in Place ............................................................................................................... 381.2.26If Not Connected to a Network ............................................................................................................... 391.2.27Affixing the Shut-down warning label .................................................................................................... 39

1.3 Checking the Connection to the Network ..................................................................................................... 401.3.1Overview ...................................................................................................................................................... 401.3.2Using the PING Utility ................................................................................................................................ 401.3.3Using a Remote Host Address ................................................................................................................. 40

1.4 Troubleshooting the Network .......................................................................................................................... 411.4.1Overview ...................................................................................................................................................... 411.4.2Checking the Connection of the Network Cable .................................................................................... 411.4.3Using a Loopback Address ....................................................................................................................... 411.4.4Using a Local Host Address...................................................................................................................... 41

1.5 Installing the Card Reader............................................................................................................................... 42

Page 8: Ir58xx68xxc Series Ip

Contents

1.5.1Points to Note About Installation ............................................................................................................. 421.5.2Checking the Contents .............................................................................................................................. 421.5.3Installation ................................................................................................................................................... 421.5.4Using the Card Reader in Combination with NetSpot Accountant (hereafter, NSA)....................... 44

1.6 Installing the NE Controller-A1....................................................................................................................... 451.6.1NE Controller-A1 Installation Procedure ................................................................................................ 45

1.7 Installing the Original Tray .............................................................................................................................. 461.7.1Checking the Contents .............................................................................................................................. 461.7.2Attachment .................................................................................................................................................. 46

1.8 Installing the Key Switch Unit-A1................................................................................................................... 471.8.1Checking the Contents .............................................................................................................................. 471.8.2Attachment .................................................................................................................................................. 47

1.9 Installing the Reader Heater Kit..................................................................................................................... 491.9.1Checking the ComponentsÅiReader Heate-C1Åj................................................................................. 491.9.2Before Starting the Work........................................................................................................................... 491.9.3Installation Procedure................................................................................................................................ 49

1.10 Installing the Voice Guidance Kit................................................................................................................. 531.10.1Checking Items in the Package ............................................................................................................. 531.10.2Turning Off the Host Machine ................................................................................................................ 541.10.3Installation Procedure ............................................................................................................................. 54

Page 9: Ir58xx68xxc Series Ip

Chapter 1 Installation Procedure

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Chapter 1 

2

1.1 Making Pre-Checks

1.1.1 Selecting the Site of Installation 0002-6395

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Be sure that the site of installation satisfies the following requirements; if possible, visit the user's before delivery ofthe machine:

(1) There must be a properly grounded power outlet that is rated as indicated (+/-10%) and that may be used ex-clusively by the machine.(2) The temperature of the site must be between 15 and 30 deg C and humidity, between 25% and 80%. The ma-chine may not be installed near a water faucet, water boiler, humidifier, or refrigerator.(3) The site must not be near a source of fire or in an area subject to dust or ammonium gas. If the area is exposedto the direct rays of the sun, the windows must be furnished with curtains.(4) The site must be well ventilated. However, the machine must not be installed near the air vent of the room. Theozone generated by the machine while in operation is not of a level that can harm the health of the individualsaround the machine. Nevertheless, some may find it to be unpleasant, and the room must be ventilated often.(5) The machine must be placed on a level floor so that all its feet remain in contact with the floor and the machinewill remain level.(6) There must be enough space around the machine. The following diagram shows the minimum dimensions;whenever possible, be sure there will be more space than indicated:

(a) Copier [1]

F-1-1

[1]

10cm

50cm

50cm

50cm

200c

m

210cm min

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Chapter 1

3

(b) Copier [1] + Punch Unit [2] + Finisher [3] + Side Deck [4]

F-1-2

(7) The machine will be placed on the side of the slope plate having a pin hole [1]. Be sure that the space will beon this side (left side).

The side of the slope plate having a pin hole (left) is where the delivery side of the machine will be, with thefront of the machine facing the side indicated by the arrow.

F-1-3

1.1.2 Installation Environment 0002-6399

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Check that the environment of the site meets the following requirements:

[4][1][3]

10cm

50cm

50cm

50cm2

00

cm

310cm

[2]

[1]

Front

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Chapter 1 

4

F-1-4

[1] Humidity[2] Temperature

1.1.3 Checking the Contents 0002-6404

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

(%RH)

80

60

40

20

10

0 10 15 20 30 ˚C(32) (50) (59) (68) (86) (˚F)

[2]

75

25

[1]

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5

F-1-5

[1] Black toner bottle (black; only for 100/230V AU model) 1 pc.

[2] Color toner cartridge(cyan, magenta, yellow; only for 100V/230V AU model)

1 pc. each

[3] Black developing assembly (black) 1 pc.

[4] Color developing assembly (cyan, magenta, yellow) 1 pc. each

[1] [2][3]

[4][5]

[6] [7] [8][9] [10]

[11]

[12][13] [14]

[15]

[16] [17] [18] [19] [20]

[21] [22] [23] [24] [25]

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Chapter 1 

6

* Found inside the cassette 3 (upper cassette).** The shut-down warning label is used for iR C6870/C5870 Series only.

[5] Black developing assembly locking plate 1 pc.

[6] Process unit cover 1 pc.

[7] Touch pen 1 pc.

[8] Service book case 1 pc.

[9]* Cassette size label* 2 pc.

[10] ADF size label 1 pc.

[11] Grounding cord (100-V model only) 1 pc.

[12] QR sheet (100-V model only) 1 pc.

[13] Power cord (230-V model only) 1 pc.

[14] Service book 1 pc.

[15] User's Manual 1

[16] Grip 2 pc.

[17] Pickup assembly face place 2 pc.

[18] Delivery assembly face plate 2 pc.

[19] Binding screw (M4X8) 2 pc.

[20] RS tightening screw (M4X8) 3 pc.

[21] Left deck locking plate 1 pc.

[22] No Copy label (non-100-V model) 3 pc.

[23] Glass Cleaning instructions label (non-100-V model) 1 pc.

[24] Glass Cleaning instructions label (non-100-V model) 1 pc.

[25]** Shut-down warning label 1 pc.

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Chapter 1

7

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Chapter 1 

8

1.2 Unpacking and Instal-lation

1.2.1 Before Starting theWork 0002-6409

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Keep the following in mind when installing the ma-chine:

- When a machine is moved from a cold to warm loca-tion, condensation can occur in its pickup/feedingassembly, ultimately causing image faults. As nec-essary, leave the machine alone for at least 1 hourwithout unpacking, and start the work when it hasfully become used to the room temperature.(The term "condensation" refers to a symptom inwhich droplets of water occur on the surface of ametal object brought in from a cold to warm loca-tion as the result of rapidly cooling vapor around it.)

- The machine weighs about 230 kg. Be sure to workin a group of 4 persons when lifting it.

- Be sure to turn the 2 adjusters (front) found on thebottom of the machine clockwise to release them.These adjusters can slip off the machine when themachine is moved. Take care not to lose them.

1.2.2 Turning Off the HostMachine 0011-3879

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

iR C6800/C5800

Turning Off the Main Power[1] Turn off the control panel power switch.

[2] Turn off the main power switch.[3] Disconnect the power cable (from the power out-

let).

iR C6870/C5870

Turning Off the Main PowerWhen turning off the main power, be sure to gothrough the following in strict sequence to protect themachine's hard disk:[1] Hold down on the power switch on the control

panel for 3 sec or more.[2] Operate on the touch panel according to the shut-

down sequence indicated so that the main powerswitch may be turned off.

[3] Turn off the main power switch.[4] Disconnect the power cable (for the power outlet).

1.2.3 Unpacking theMachine 0002-6411

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Open the shipping box, and remove the plastic cov-ers.

2) Insert the two grips [2] while inserting a screwdriv-er to the grip insert hole [1] where is main body's

paper pickup side.

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Chapter 1

9

F-1-6

3) While holding the grips on the pickup side (front,rear), lift the machine slightly, and remove the pad[1] in the direction of the arrow.(weight of the machine: about 230 kg)

F-1-7

4) While holding the grips on the delivery side (front,rear), lift the machine slightly, and remove the pad[1] in the direction of the arrow.At this time, do not lift the machine more than nec-essary. Otherwise, you can lose the balance.(weight of the machine: about 230 kg)

F-1-8

5) Move the machine in the direction of the arrow;then, remove the 2 slope plates [2] from the middleof the skid [1].

F-1-9

6) Detach the 2 pins taped to the back of the slopeplate.

7) Turn over the slope plate [1], and set it as shown;then, match the skid and the slope plate by their pinholes, and insert the pin [2] (1 pc. each).

F-1-10

[1]

[2]

[2]

[1]

[1]

[1][2]

[1]

[2]

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Chapter 1 

10

Check that the caster [1] has not rolled off the skid [2].Also, Check that it has not ridden over the edge [3] ofthe skid.

F-1-11

8) While holding the grips on the delivery side of themachine, move the machine along the slope platesand off the skid.

9) Remove the packing tape from the machine.10) Remove the two grips [2] by inserting a screw-

driver to the grip insert hole [1].

F-1-12

11) Attach the 2 included pickup assembly face plate[2] over the holes [1] from which you have removedthe grips.

F-1-13

12) Remove the 2 screws [1], and rear right cover [2].

F-1-14

13) Insert the 2 grips [1] you removed in the foregoing

[1][2] [3][1]

[2]

[2]

[2]

[1]

[1]

[2]

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Chapter 1

11

step in the compartment [2] found at the rear rightof the machine.

F-1-15

14) Attach the right cover (lower rear) [2] with 2screws [1].

F-1-16

15) Store the 2 grips [1] on the delivery side as shownso that they are inside the machine.

F-1-17

16) Attach the 2 included delivery assembly faceplates over the holes [1] in which you have stored

the grips.

F-1-18

1.2.4 Attaching thePickup Assembly 0002-6414

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Remove the 3 shipping tags [1] from the right rearlower cover.

F-1-19

2) Open the upper right cover [1] and the lower rightcover [2]; then, remove the 3 unlocking spacers [3]from the pickup slot of the right deck and the cas-settes.

[2]

[1]

[1]

[1]

[2]

[1]

[1]

[1]

[2]

[1]

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Chapter 1 

12

F-1-20

To remove the release spacer, be sure first to push itslever [1] in the direction of A before removing it in thedirection of B. removing the lever [1] of the releasespacer horizontally by mistake can damage the pickupassembly. Take full care.

F-1-21

3) Close the upper right cover and the lower right cov-er.

4) Press the release button, and remove the left deck.

The left deck is not supported by its locking plate, andthe deck assembly may not remove in response to a

press on the release button. If so, remove the deck as-sembly by hand.

5) Open the front cover.6) Match the included left deck locking plate [1]

against the 2 holes in the left deck rear side plate;then, secure it in place using a screw (RS tighten-ing; M4x8) [2].

F-1-22

- When attaching the left deck locking plate, take carenot to trap the left deck cable by the plate. (To facil-itate the work, try lightly pressing down on the deckcable.)

- Pull lightly on the deck cable to check that the cableis not trapped.

7) Close the left deck.

1.2.5 Attaching the Scan-ner System 0002-6566

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Open the ADF, and remove the packing material.2) Remove the screw [1] used to attach the scanner.

[2]

[3]

[1]

[A]

[B]

[1]

[2] [1]

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13

F-1-23

Advise the user to store away the screw used to fix thescanner system in plate. It will be used when relocat-ing the machine in the future.

1.2.6 Locking the PrimaryTransfer Roller inPlace 0002-6568

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Lift the primary transfer roller locking lever [1] inthe direction of the arrow to lock the roller in place;then, attach the primary transfer roller locking lever[1] using the included binding screw (M4x8) [2].

F-1-24

1.2.7 Before Attachingthe Developing Assem-bly 0002-6569

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Pull the grip [1] toward the front to fully open theupper right cover [2].

F-1-25

2) Remove the 2 screws [1], and remove the right cov-er (upper) [2].

F-1-26

3) Press the release button [1] of the right deck, andslide out the right deck [2].

[1]

[2]

[1]

[1]

[2]

[1]

[2]

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Chapter 1 

14

F-1-27

4) Remove the screw [1] found at the lower right;then, remove the front cover strap [2].

F-1-28

5) Remove the 2 screws [1] (binding) of the front cov-er; then, fully open the front cover [2].

F-1-29

6) Close the right deck.7) Open the black toner supply cover [1].

F-1-30

8) Remove the 3 screws [1].

F-1-31

9) Close the black toner supply cover [1]; then, fullyopen the hopper assembly [2].

F-1-32

10) Remove the 4 connectors [1] found at the upperright.

[1]

[2]

[1] [2]

[2]

[1]

[1]

[1]

[1]

[1]

[2]

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15

F-1-33

11) Remove the 4 connectors [1] found at the upperleft.

F-1-34

12) Remove the connector cable [1] of the high-volt-age side from the 2 wire saddles [2] to avoid trap-ping it. (Keep it on the cable hook [3] during thework.)

F-1-35

13) Remove the process unit cover [1] from the box;then, remove the drum stop tool [2] attached to itsback.

F-1-36

14) Hold the drum fixing member [1] in place usingthe drum stop tool [2]. Then, using a screwdriver,remove the drum fixing screw [3].

As shown in the figure, be sure to remove the screwon the protrusion [4] of the drum stop only aftermatching it against the notch [5] in the drum flange.

F-1-37

15) Remove the drum fixing member [1] using preci-sion pliers.

[1]

[1]

[1]

[1]

[1][2] [3]

[1]

[2]

[2]

[3]

[4]

[5]

[1]

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Chapter 1 

16

F-1-38

16) Remove the 3 binding screws (M4x8) [1].

F-1-39

17) Shift down the fixing/feeding assembly releasinglever [1] in the direction of the arrow.

F-1-40

18) Slide out the fixing/feeding assembly [1] to thefront.

F-1-41

19) Press the 2 slide-out hook [1] found on both sidesof the fixing/feeding assembly, and fully slide outthe fixing/feeding assembly [2].

F-1-42

20) Lift both ends [1] of the process unit slightly; then,fully slide out the process unit [2] to the front.

[1]

[1]

[1]

[1]

[2]

[1]

[1]

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Chapter 1

17

F-1-43

- Be sure to take care not to deform the joint platefound at the left end when drawing out the processunit.

- When drawing out the process unit, be careful not tolift the process unit more than necessary. The unitmay slip off the rails, not permitting detachment.

- When you have slid out the process unit, try placingpaper between the photosensitive drum and the de-veloping rotary to protect the drum from scratchesand light.

1.2.8 Attaching the ColorDeveloping Assem-blies 0002-6670

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

If you must touch a color developing assembly, besure that your hands are free of foreign matter (espe-cially of metal) before doing so. (Adhesion of foreignmatter on the cylinder is likely to cause image faults.)

1) Remove the color developing assembly (yellow,magenta, cyan) from its package box.

2) Press the lever [1] of the developing rotary solenoidonce by hand; then, turn the developing rotary [2]counterclockwise by hand.

If you turn the developing rotary clockwise with a col-or developing assembly inserted in place, the anti-stray sheet attached to the sleeve of the color develop-ing assembly can come off by friction against the pho-tosensitive drum. Be sure to turn the developing rotaryalways in counterclockwise direction.

F-1-44

3) Turn the developing rotary so that its partition side[1] is vertical (i.e., position for attaching the devel-oping assembly).

If you keep pressing the lever of the developing rotarysolenoid, the developing rotary will not stop to permitattaching the developing assembly. When you havepressed the lever once, turn the developing rotaryslightly and then let go of the lever.

[2]

[1]

[1]

[2]

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18

F-1-45

4) Remove the protective sheet [1] from the toner sup-ply mouth of the developing rotary.

F-1-46

5) Remove the 2 screws [1], and open the 2 develop-ing assembly arms [2] in the direction of the arrow.

Be sure to attach the developing fixing arm with ascrew before turning the developing rotary.

F-1-47

6) Have the appropriate color developing assembly onhand by checking the ID mark [1] attached to thedeveloping rotary assembly.The following shows the ID mark attached to thecyan color developing assembly.

F-1-48

7) Place A3 paper on a smooth table, and place the ap-propriate color developing assembly.

8) With the developing cylinder of the color develop-ing assembly facing upward, remove the tape [1];then, remove the protective sheet [2] while holdingboth its edges.

F-1-49

- Do not touch the developing cylinder.- After finishing the foregoing step, be sure to change

the orientation of the color developing assembly sothat the sponge side faces upward.

9) Remove the tape [1], and remove the sponge.

[1]

90O

M Y C

[1]

[1]

[2]

[1] [2]

M Y C

M Y C

[1]

[1]

[2]

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Chapter 1

19

After removing sponges, toner or starting agent maybe spilled. Do not work with the supply mouth down.

F-1-50

10) Check for scratches on the developing cylinderwhile turning the developing cylinder gear [1] 5 to6 times in the direction of the arrow. The work alsoserves to even out the starter inside the unit.

F-1-51

11) Make sure that the color developing assemblymatches the ID mark; then, attach it in the develop-ing rotary.To do so, start with the front of the color developingassembly; while keeping its front fully against thefront of the developing assembly, fit its rear inplace.

Try holding the color developing assembly by both itsends to facilitate the work.

F-1-52

12) Close the 2 developing assembly fixing arms [1]in the direction of the arrows; then, attach them us-ing 2 screws [2].

F-1-53

13) Repeat steps from 2) to 12) to attach all 3 color de-veloping assemblies in the developing rotary.

14) If the developing cylinder [1] is found as in thefigure marked NG, turn the developing rotary sothat it is positioned as shown in the figure markedOK.

[1]

[1]

[2]

[1] [2]

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20

F-1-54

F-1-55

15) Loosen the screw [2] used to attach the torque lim-iter [1] of the developing rotary; then, move it up-ward to release.

F-1-56

16) Attach the torque limiter using a screw [1].

F-1-57

If you fail to release the torque limiter, you will not beable to attach the locking plate of the black developingassembly. Be sure not to leave out the work.

1.2.9 Attaching the BlackDeveloping Assembly 0002-6683

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

If you must touch a black developing assembly, checkthat your hands are free of foreign matter (especiallyof metal) before doing so. (Adhesion of foreign matteron the cylinder is likely to cause image faults.)

1) Remove the 2 screws [1], and remove the joint plate[2].

NG

[1]

OK

[1]

[1][2]

[1][2]

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F-1-58

2) Hold the black developing assembly in lengthwisedirection, and remove it out of its package box.

- The machine's black developing assembly isequipped with a potential sensor. Do not touch the de-tection window [1] of the sensor.- Do not subject the black developing assembly to im-pact to prevent damage to the potential sensor as bydropping it.- Be sure to place paper before placing the black de-veloping assembly on the floor or a table.

F-1-59

3) Turn the developing cylinder gear [1] by hand tocheck for scratches on the cylinder.

Do not touch the area [2] of the developing cylindercover indicated in the diagram; otherwise, the bladecan leave its trace on the cylinder.

F-1-60

4) Turn the developing cylinder gear by hand to checkfor scratches on the cylinder.

5) Remove the tape [2] used to keep the high-voltagecable [1] in place.

F-1-61

6) Hold the black developing assembly [1] by both itsends; while keeping it level, attach it in place whilepressing it downward at an angle.At this time, be sure that the boss [2] at the rear ofthe developing assembly matches the left guide [3]of the machine.Be sure also that the rib [4] at the front of the devel-oping assembly matches the right guide at the frontof the machine.

[1]

[2]

[1]

[1][2]

[1]

[2]

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F-1-62

When attaching the black developing assembly in themachine, try keeping the high-voltage cable [1] on topof the assembly. Otherwise, the cable can get trappedwhen the assembly is put inside the machine.

F-1-63

7) Insert the cable [1] having the tube of the black de-veloping assembly through the hole [2] indicated inthe figure.

F-1-64

8) Insert the high-voltage cable [1] of the black devel-oping assembly along the side of the toner supplymouth [2].

F-1-65

9) Connect the connector [1] found at the inside front.

F-1-66

10) Attach the joint plate [1] using 2 binding screws[2].

[1]

[5][4]

[3]

[2]

[1]

[1]

[2]

[1]

[2]

[1]

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F-1-67

11) Remove the paper put between the photosensitivedrum and the developing rotary.

12) Attach the protrusion [1] of the included black as-sembly locking plate into the positioning hole [2]found at the rear of the machine.

F-1-68

13) Attach the black developing assembly lockingplate [1] in place using the included screw (binding;M4x8) [2].

F-1-69

14) Close the process unit.

Take care not to trap the cable found at the right frontof the machine by the process unit. Be sure to close theprocess unit while the front cover is fully open.

If you cannot fit the process unit all the way to therear, go through the following:Slide out the process unit, and turn the developing ro-tary drive gear found on the host side slightly; there-after, be sure to close the process unit.

1.2.10 Attaching the Pro-cess Unit 0002-6689

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Match the area [1] where the resistance of the high-voltage cable is found in the upper left of the frontagainst the 4 pins [2] of the host machine; then, at-tach it using the 4 clamps [3].

F-1-70

2) Insert the 2 cables [1] into the cable clamp [2].3) Connect the 2 connectors [3], and insert the 2 cables

[4] into the 3 cable guides [5].

[1]

[2]

[2]

[1]

[1] [2]

[1][2]

[2][3]

[3]

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24

F-1-71

4) Connect the 3 connectors [1], and insert the cableinto the 4 cable guides [2] and the 2 cable clamps[3].

F-1-72

5) Connect four connectors [1] on the upper right ofthe front side and fix them with a clamp [2].

F-1-73

6) Attach the cable [1] of the black developing assem-bly using the harness guide [2].

F-1-74

7) Connect the connector [1] coming from the blackdeveloping assembly.

F-1-75

8) Attach the process unit [1] using 3 binding screws(M4x8).

F-1-76

[1] [2]

[3]

[4][5]

[1] [2] [3]

[1] [2]

[1][2]

[1] [2][2]

[1]

[2]

[2] [1]

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Be sure to use the binding screws. The use of RS tight-ening screws in the area of aluminum die-casting candamage the threads of the screws.

9) Attach the drum fixing member [2] to the drumflange [1]; then, hold it in place using the drum stoptool. Thereafter, tighten the drum fixing screw [4]using a screwdriver.

Be sure to attach the protrusion [5] of the drum stoptool with a screw while matching it against the notch[6] of the drum flange.

F-1-77

- If the photosensitive drum is let to turn clockwiseduring the work, the scoop-up sheet can becomesoiled to cause stray toner. Be sure to hold the drumstop tool firmly in place when tightening the drumfixing screw.

- Check that the protrusion of the drum fixing member

is between he markings [1] "." and ".." of the drumflange.

F-1-78

- Be sure to attach the drum stop tool [2] to the backof the process unit cover [1] for possible future re-location of the machine.

F-1-79

10) Close the fixing/feeding assembly.11) Loose the screw [1], and move the charging as-

sembly fixing [2] in the upper right direction; then,attach it in place using a screw.

12) Remove the connector [3], and remove the prima-ry charging assembly [4]. Check the primary charg-ing wire and the shielding plate for soiling. If it issoiled with dirt or paper lint, clean it using alcohol.

[6]

[3]

[4]

[5]

[2] [1]

[1]

[1]

[2]

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F-1-80

13) Remove the connector [1], and remove the screw[2].

14) Remove the pre-transfer charging assembly [3].Check the pre-transfer charging wire and theshielding plate for soiling. If it is soiled with dirt orpaper lint, clean it using alcohol.

F-1-81

15) Attach the primary charging assembly and the pre-transfer charging assembly.

16) Close the hopper assembly.17) Open the black toner supply cover [1].18) Attach the hopper assembly [1] using 3 screws [2].

F-1-82

19) Close the black toner supply cover [1].

F-1-83

20) Slide out the right deck.21) Attach the front cover hinge [1] using 2 binding

screws [2].22) Attach the front cover strap [3] using a screw [3].

F-1-84

23) Close the right deck.

[4] [3]

[2][1]

[2] [3]

[1]

[2]

[1][2]

[1]

[2] [1]

[3]

[4]

[1]

[2]

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24) Slide out the fixing/feeding assembly.25) Open the color toner supply cover [1].

F-1-85

26) Attach the process unit cover [1] using the 2 RStightening screws (M4x8) [2].

27) Close the color toner supply cover.

F-1-86

28) Attach the right cover (upper) [1] with 2 screws[2].

F-1-87

29) Close the right upper cover.

1.2.11 Attaching the Fix-ing Assembly 0002-6697

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Slide out the fixing/feeding assembly fully.2) Open the reversal delivery cover [1].

F-1-88

3) Open the middle cover [1].

F-1-89

4) Remove the tape [2] used to keep the tag [1] inplace.

F-1-90

[1]

[1]

[2]

[3]

[2]

[1]

[1]

[1]

[1]

[2]

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5) Remove the 2 fixing nip releasing screws [1].

F-1-91

6) Check the fixing web for any slack; as necessary,perform steps 7) and 8).

7) Remove the 3 screws [1] and the fixing knob [2];then, remove the fixing front cover [3].

F-1-92

8) Turn the gear [1] counterclockwise (viewing themachine from the front) to remove the slack.

F-1-93

9) Attach back the fixing front cover and the fixingknob by reversing the work in step 7).

10) Close the middle cover.11) Close the reversal delivery cover.12) Close the fixing/feeding assembly.13) Lock the releasing lever in place; then, close the

front cover.

1.2.12 Fitting the BlackToner Bottle 0002-6699

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Remove the black toner bottle from its packagingbox.

2) Open the black toner supply cover [1]; then, pressdown the lock lever [2].

F-1-94

3) Hold the black toner bottle [1] as shown in the fig-ure; then, turn the cap [2] in the direction of the ar-row to remove from the bottle.

F-1-95

4) Hold the black toner bottle with its mouth [1] on the

[1]

[1]

[1]

[3]

[1]

[1]

[2]

[1]

[1]

[2]

[1]

[2]

Page 37: Ir58xx68xxc Series Ip

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29

right side; then, attach it in the supply case [2] of themachine.

F-1-96

5) Shift the attach lever [1] upward to attach the blacktoner bottle [2].

F-1-97

6) Close the black toner supply cover.

If you turn on the main power without first attachingthe bottle in the machine, the black toner level meterappearing on the control panel will indicate 25% asthe remaining level of toner. Check that the black ton-er bottle has correctly been attached in the machinebefore turning on the main power.

1.2.13 Checking the Envi-ronment Switch 0002-6701

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Set the environment switch to suit the site of instal-lation.If the site is in a high humidity environment, turn onthe environment switch [1] (so that the drum heaterwill go on regardless of the state of the main powerswitch [2]).

F-1-98

At time of shipment from the factory, the environmentswitch is off.

1.2.14 Turning On theMain Power Switch 0003-1015

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

[1]

[2]

[1]

[2]

ON

ON

[2]

[1]

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30

- Be sure to remove all packing material from the cas-sette before turning on the main power.

- In the case of the 230-V model, take out the powercord from the shipping box; then, connect its oneend to the machine and the other end to the poweroutlet.

- The rotary starts to rotate when the main power istuned on. Do not use the door switch actuator.

1) In the case of the 100V model, connect the ground-ing wire to ground the machine.

2) Connect the machine's power plug to the poweroutlet, and turn on the main power [1].

3) Execute the following in service mode to disableinitial rotation: COPIER>FUNCTION>IN-STALL>AINR-OFF; then, set it to '1'.

Be sure to perform the foregoing service mode itemafter turning on the power to disable initial rotation. Ifthe power is turned off and then on, the machine willstart initial rotation, possibly causing an error in itsimage stabilization mechanism.

F-1-99

1.2.15 Setting Up thePaper Cassette 0002-6732

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Press the cassette release button, and slide out thecassette to the front.

2) Check with the user to find out the type of paper touse; then, check if the size configuration switch [1]of the cassette is set to the desired paper type. If not,set the cassette to suit the type.

3) Turn the paper size dial [2] to suit the desired papersize.

[1]

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F-1-100

4) Pick the lever [1] of the side guide plate, and movethe side guide plate to the desired size marking.

5) Remove the lever [2] of the rear end guide plate.Fit the rear end guide plate to match the desired size

marking on the bottom plate of the cassette.

F-1-101

6) Attach the correct size label [1] to the front of thecassette.

F-1-102

7) Deposit paper in the cassette; then, slide the cas-sette back into the machine.

8) As necessary, perform the same work for the other

cassette.9) Open the front cover; then, remove the color toner

cartridge supply tab [1] from its back.

F-1-103

10) Remove the 2 color toner cartridge replacementsupply tab labels from the 2 base sheets on whichthe cassette size label was found.

11) Attach the 2 color toner cartridge supply tab labels[2] to the color toner cartridge replacement supplytab [1].

F-1-104

12) Attach the color toner cartridge replacement sup-ply tab to the back of the front cover; then, close thefront cover.

1.2.16 Changing theDeck Paper Size (right,left) 0002-6733

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

B5

B5

B4

R

[1]

[2]

[2]

[1]

[1]

[1]

[2]

[1]

[2]

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1) Open the front cover.2) Press the release button, and slide out the right

deck.3) Remove the screws [4] (3 pc. in total), and remove

the rear end guide plate [1], left guide plate [2], andright guide plate [3]. Then, attach them to suit theneeds of the user.

F-1-105

at time of shipment : A4 size (100/230V),LTR size(120V)

4) Deposit paper in the right deck; then, attach it intothe machine.

5) Attach the size sticker [1] of the new paper size tothe frond of the deck.

F-1-106

6) As necessary, perform the same work on the leftdeck.

7) After changing the size, execute the following inservice mode to register the front deck paper size:for the right deck, COPIER>OPTION>CST>P-SZ-C1; for the left deck, COPIER>OPTION>CST>P-

SZ-C2 (A4=0, B5=1, LTR=2).8) Press the Reset key twice to end service mode.

1.2.17 Fitting the ColorToner Cartridge 0002-6703

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Remove the color toner cartridge (yellow, magenta,cyan) from its packaging box.

2) Hold the color toner cartridge (yellow, magenta,cyan) as shown with both hands, and turn it in thedirection of the arrows 10 times to even out the ton-er inside it.

F-1-107

When turning the color toner cartridge, be sure not totouch the shutter assembly or turn the knob; other-wise, the toner can start to leak.

F-1-108

[3]

[4]

[2]

[1]

[1]

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3) Check to see that the control panel indicates themessage "Set the Toner Cartridge."

4) Open the front cover.5) Open the color toner supply cover [1].

F-1-109

6) Insert the Y toner cartridge [2] through the colortoner cartridge slot [1].

F-1-110

7) Turn the lock lever [1] clockwise to attach the Ytoner cartridge [2].

F-1-111

8) Close the color toner supply cover.9) Close the front cover.10) See that the control panel indicates the message

"Set the Toner Cartridge."

11) Repeat steps 4) through 9) to attach the C tonercartridge.

12) See that the control panel indicates the message"Set the Toner Cartridge."

13) Repeat steps 4) through 9) to attach the M tonercartridge.

1.2.18 Supplying BlackToner 0002-6727

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Check that the warm-up period is over (i.e., Keeppaper in the machine so that the control panel willindicate the message "Ready to Copy").

2) Perform the following service mode item to supplyblack toner: FUNCTION>INSTALL>TONER-S(10 min avr; 13 min max.).

While this service mode item is under way, a count-down is made on the control panel; at the end, 'OK!' isindicated.

1.2.19 Cleaning the Inter-mediate Transfer Belt 0002-6728

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Perform the following service mode item to cleanthe ITB: FUNCTION>CLEANING>TBLT-CLN(about 20 seconds).

The notation "OK!" appears on the screen to indicatethe end of the service mode item.

[1]

[1]

[2]

[1]

[2]

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1.2.20 Supplying ColorToner 0002-6729

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Perform the following service mode item to set upcolor toner settings: FUNCTION>INSTALL>IN-SET-3 (about 14 minutes).

- Do not turn off the power switch while the machineis in operation.- If the machine is turned off, the ITB may carry a de-posit of toner, which can cause image faults. As nec-essary, performCOPIER>FUNCTION>CLEANING>TBLT-CLNand then INISET-3 to correct the problem.

While this service mode item is under way, a count-down is made on the control panel; at the end, "OK!"is indicated.This mode uses ATVC control, possibly taking awhile depending on the site environment. The counton the screen, for this reason, may loop between 890and 820.

2) Perform the following service mode item to supplycolor toner: FUNCTION>INSTALL>SPLY-H-3(about 45 seconds).

The notation "OK!" appears on the screen to indicatethe end of the service mode item.

Do not turn off the power switch while the machine isin operation.

1.2.21 Setting Auto Gra-dation Correction 0002-6731

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Clean the reading glass surface of the machine'scopyboard.

2) Press the User Mode key.3) Make the following selections: adjust/cleaning>au-

to gradation correction>full correction>test print 1.In a while, the machine prints out Test Print 1.

4) Place the printout (Test Print 1) on the copyboardglass as indicated on the control panel.

5) Press [read start].- The machine will read the printout of Test Print 1.- When a message has appeared asking you to re-move the printout, remove it from the copyboardglass.

6) Press [test print 2].In a while, the machine prints out Test Print 2.

7) Place the printout of Test Print 2 on the copyboardglass as indicated on the control panel.

8) Press [read start].- The machine will read Test print 2.- When a message has appeared asking you to re-move the printout, remove it from the copyboardglass.

9) Press [test print 3].In a while, the machine prints out Test Print 3.

10) Place the printout of Test Print 3 on the copyboardas indicated on the control panel.

11) Press [read start].- The machine will read Test Print 3.- When a message has appeared asking you to re-move the printout, remove it from the copyboard.

12) Press the Reset key to end User mode.

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1.2.22 Checking theImage/Operation 0002-6730

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Place the Test Chart on the copyboard glass, andmake copies using the cassettes and the deck as thesource of paper; then, check the output images.- be sure there is no abnormal noise.- be sure that images produced at different magnifi-cations are all correct.- be sure that as many copies as specified are made.- be sure that the images are all correct regardless ofthe source of paper used.

The output must satisfy the following standards:- horizontal registration (margin on image leftedge): 2.5 +/-1.5 mm- leading edge (margin on image leading edge): 4+1.5, -1.0 mm

Reference:If the output is not as indicated, see the instructions onhow to adjust the horizontal registration and leadingedge registration.

1.2.23 Adjusting the Hori-zontal Registration 0002-6734

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Adjust the horizontal registration as follows accordingto the source of paper:

1. Cassette 31) Press the cassette release button, and slide out the

cassette 3 to the front.2) Open the upper right cover and the lower right cov-

er.3) Insert a screwdriver through the hole in the front

right stay; then, loosen the screw [1] to adjust the

position of the adjusting plate [2].

F-1-112

- move the adjusting plate toward the rear to de-crease the left margin.- move the adjusting screw toward the front to in-crease the left margin.

4) Check that the horizontal registration (left/rightmargin; L1) of the copy on paper from cassette 3 is2.5 +/-1.5 mm.

F-1-113

[1] Paper feed direction

5) Tighten the screw.6) Close the upper right cover and the lower right cov-

er.7) Fit the cassette 3 back in.

2. Cassette 41) Perform the steps given for the cassette 3 to adjust

the horizontal registration for the cassettes 4.

3. Left Deck1) Press the release button, and slide out the left deck.2) Remove the left face cover [1] using a flat-blade

screwdriver.

[1]

[2]

image

L1

[1]

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F-1-114

3) Loosen the 2 screws [1], and insert a screwdriverthrough the hole in the front left stay; then, turn theadjusting screw to adjust the horizontal registration.

F-1-115

4) Make a copy using the left deck as the source of pa-per; then, check that the horizontal registration(left/right; L1) is 2.5 +/-1.5 mm.

F-1-116

[1] Paper feed direction

5) If the output is not as indicated, make the followingadjustments:

F-1-117

Turn the screwdriver counterclockwise so as to de-crease the horizontal registration (left/right margin)[1].Turn the screwdriver clockwise so as to increase thehorizontal registration (left/right margin) [2].A full turn of the screwdriver moves the horizontalregistration (left/right margin) by 1.0 mm.

6) Tighten the 2 screws you loosened in step 3).7) Attach the left face cover you removed in step 2)

back on the machine.8) Close the left deck.

4. Right Deck1) Press the release button, and slide out the right

deck.2) Open the upper right cover and the lower right cov-

er.3) Loosen the 2 screws [1], and insert a screwdriver

[2] through the hole in the front right stay; then, turnthe adjusting screw to adjust the horizontal registra-tion.

F-1-118

[1]

[1]

[2]

image

L1

[1]

[1] [2]

[1]

[2]

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4) Check that the horizontal registration (left/rightmarking; L1) of the copy made on paper from theright deck is 2.5 +/-1.5 mm.

F-1-119

[1] Paper feed direction

5) If the output is not as indicated, make the followingadjustments:

F-1-120

Turn the screwdriver counterclockwise so as to de-crease the horizontal registration (left/right margin)[1].Turn the screwdriver clockwise so as to increase thehorizontal registration (left/right margin) [2].A full turn of the screwdriver will move the hori-zontal registration (left/right margin) by 1.0 mm.

6) Tighten the 2 screws you loosened in step 3).7) Close the right deck.

5. Manual Feed Tray1) Loosen the 2 screws [1], and move the slide guide

[2] to adjust the horizontal registration.

F-1-121

2) Check to see that the horizontal registration (left/right margin; L1) of the copy made on paper fromthe manual feed tray is 2.5 +/-1.5 mm.

F-1-122

[1] Paper feed direction

3) Tighten the screws you loosened in step 1) to attachthe slide guide in place.

1.2.24 Adjusting theLeading Edge Regis-tration 0002-6735

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Adjust the leading edge registration as follows ac-cording to the source of paper:Check that the leading edge registration (leading edgemargin; L1) of the copy made on paper from the cas-

image

L1

[1]

[1] [2]

[1]

[2]

image

L1

[1]

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38

settes and the deck is 4.0 +1.5/-1.0 mm. If not, go through the following:

- Select the service mode: COPIER>AD-JUST>FEED-ADJ>REGIST.- Then, change the setting to adjust.

(A change of '1' moves the leading edge registrationby 0.1 mm. A higher setting will move the image to-ward the leading edge.)

F-1-123

[1] Paper feed direction

1.2.25 Securing theMachine in Place 0002-6736

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) If the machine is already at its site of installation,attach it using the 2 adjusters.

2) Remove the double-sided tape from the back of theservice book case [1]; then, attach the case bymatching its right edge against the line marking [3]found on the right side of the bottom plate [2] of themachine.

Be sure to match the front edge of the service bookcase against the front edge of the base plate of the ma-chine.

F-1-124

Areas to Avoid- inside the machine (behind the front cover)- louver- grip slot

3) As appropriate, attach the 3 included labels ([1],[2], [3]) to the locations indicated in the figure:[1] Do Not Copy label (non-Japanese model)[2] Cleaning Instructions label (non-Japans model)[3] ADF size label

F-1-125

Attaching the ADF Size LabelSpread the ADF size guide plate [1] fully; then, matchsegment A of the plate and the A4/A3 marking of thelabel [2].

Image

L2

[1]

[1]

[2][3]

[1][2]

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F-1-126

4) Attach the touch pen [1] on the control panel.

F-1-127

5) Clean up the area around the machine, and fill outthe service book.

6) Make necessary settings in user mode (date, time)and service mode (COPIER>OPTION>USER).

When shipped from the factory, the 230-V model isset to English for its language of display. If needed,change the setting.

7) Perform the following service mode item, and storethe output away in the service book case: COPI-ER>FUNCTION>MISC-P>P-PRINT.

In the course of installing the machine, be sure torecord the various adjustment values indicated by P-

PRINT (printout) to the Service Label attached behindthe front cover.

1.2.26 If Not Connectedto a Network 0005-3940

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

MEMO:If the machine is not connected to a network, its con-

trol panel will display the message "Check Connec-tion to the Network." To disable the message, setthe following service mode item to "0":

COPIER> OPTION> BODY> NWERR-SW (level 2)

1.2.27 Affixing the Shut-down warning label 0011-7812

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

For iR C6870/C5870 Series1) Affix the Shut-down warning label (in an appropri-

ate language) [1] to the right cover (rear upper) ofthe machine [2].

F-1-128

A4A3A

[2]

[1]

[1]

[1] [2]

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1.3 Checking the Connec-tion to the Network

1.3.1 Overview 0002-6738

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Go through the steps herein only if the machine is con-nected to a network.If the user's network is based on TCP/IP, use the PINGutility to check that the Ethernet PCB has properlybeen installed and the network settings have correctlybeen made. If the user's network is based on IPX/SPXor AppleTalk, you need not make this check.

If the machine is equipped with a network board andyet not connected to a network, it will indicate an net-work-related error message. To disable the indicationof such a message, use the following service modeitem (set it to "0"): COPIER>OP-TION>BODY>NWERR-SCREW.

1.3.2 Using the PING Util-ity 0002-6739

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Select the followings in service mode: COPI-ER>TEST>NETWORK>PING.

2) Enter the IP address of the machine using the key-pad on the control panel; then, press [OK].

3) Press the Start key.The machine will indicate 'OK' if the result of thecheck is good and 'NG' if not good.

F-1-129

[1] Result (OK/NG)[2] IP address field

1.3.3 Using a RemoteHost Address 0002-6747

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

You can also use a remote host address and performthe PING utility to check if the connection to the net-work is correct or not.The term 'remote host address' refers to the IP addressof a PC terminal connected to and operating on theTCP/IP network to which the machine is connected.1) Inform the system administrator that you will be

checking the network connection using the PINGutility.

2) Check the system administrator for the remotehome address you can use.

3) Enter the remote home address to the appropriatePING field.- See if 'OK' has appeared to indicate that the con-nection to the network is correct.- If the machine indicates 'NG, ' the connection isnot correct; go through the following:

0. 0. 0. 0

+/- OK

<NETWORK> < 1/1 > <READY >

PING

[2][1]

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1.4 Troubleshooting theNetwork

1.4.1 Overview 0002-6749

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Go through the steps herein only if the machine is con-nected to a network.If the machine's connection to the network fails, sus-pect the following causes:

- The connection between the network and theEthernet PCB is faulty.- The machine's TCP/IP settings are incorrect.- The Ethernet PCB is faulty, or is not attached cor-rectly.- The network is faulty.

To identify the cause, go through the following:

1.4.2 Checking the Con-nection of the NetworkCable 0002-6750

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Check if the network cable is correctly connected tothe Ethernet PCB.- If yes, go to the next check.- If no, correct it, and run a check using the remotehost address once again.

1.4.3 Using a LoopbackAddress 0002-6751

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

A loopback address comes back before it reaches thenetwork PCB; as such, you can check whether the ma-

chine's TCP/IP settings are correct by performingPING using a loopback address.1) Enter a loopback address (127.0.0.1) in the appro-

priate PING field.- If the result of the check is not good, check the ma-chine's TCP/IP settings once gain, and performPING once again.- If the result of the check is good, go to the follow-ing check.

1.4.4 Using a Local HostAddress 0002-6752

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

A local host address is the machine's IP address, and itcomes back after reaching the network PCB when youperform PING, enabling you to check whether the net-work PCB is normal.1) Enter the machine's IP address in the appropriate

PING field. If 'NG' is indicated, go through the followingcheck/remedy, and perform PING once gain:- The machine's IP address is not correct: checkwith the system administrator to find out if the ma-chine's IP address is correct and valid.- The connection of the network PCB is faulty:check the connectors used to connect the networkPCB.- The network PCB is faulty: replace the networkPCB.

If 'OK' is indicated, suspect a fault in the user's net-work environment; contact the system administratorfor appropriate correction.

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1.5 Installing the CardReader

1.5.1 Points to NoteAbout Installation 0002-6804

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

You need a Card Reader Attaching Kit-C1 for the in-stallation.

1.5.2 Checking the Con-tents 0003-0860

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1. Card Reader-C1

F-1-130

2. Card Reader Attaching Kit-C1

F-1-131

1.5.3 Installation 0002-6753

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Make the following selections in the host machine'sservice mode: COPIER>FUNCTION>IN-STALL>CARD; then, enter a number (1 to 2001).- Use the lowest number of the cards that will beused by the usered.- As many as 1000 cards, starting with the numberyou enter, will be registered.

2) Turn off the host machine's main power switch.3) Remove the 2 screws [1], and remove the right cov-

er (upper) [2].

[1] Card Reader-C1 1 pc.

[2] RS tightening screw (M4x10) 1 pc.

[3] Toothed washer 1 pc.

C

[1] [2] [3]

[1] Card reader mount 1 pc.

[2]* Joint plate 1 pc.

[3]* Screw (Bind; M4X6) 1 pc.

[4] Screw (RS tight; M4X10) 2 pc.

*Not use in this machine

[1] [2] [3] [4]

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F-1-132

4) Attach the card reader base [1] using the 2 includedscrews [2].

F-1-133

5) Insert the harness [1] of the card reader through thehole [2] in the card reader base.

F-1-134

6) Attach the card reader [2] to the card reader base [3]using the included screw and toothed washer [1].

F-1-135

7) Route the card reader harness through the wire sad-dle, and connect the connector [1].

F-1-136

8) Cut the section [1] of the right cover (upper) indi-cated in the figure using nippers.

F-1-137

9) Attach the right cover (upper) you removed in step3).

10) Turn on the main power switch, and check that amessage has appeared asking for a control card.

11) Insert a control card, and check that the machineis ready to make copies.

[1][2]

[2][1]

[1] [2]

[1]

[2] [3]

[1]

[1]

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1.5.4 Using the CardReader in Combinationwith NetSpot Accoun-tant (hereafter, NSA) 0002-6799

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Make the following selections in Additional Func-tion: system control settings>group ID con-trol>count control; then, check to see IDs 00000001thorough 00001000 have been created (i.e., if youentered '1' as the first number in service mode):COPIER>FUNCTION>INSTALL>CARD).

2) Make the following selections in Additional Func-tion: system control settings>network set-tings>TCP/IP settings>IP address; then set up thefollowing: IP address, gateway address, subnetmask.

Take care. If you fail to register [system controlgroup] and [system control ID No.], you will not beable to perform 'register card to device' as part ofNSA setup work.

3) Under [system administrator info] of AdditionalFunction, enter any number for [system controlgroup] and [system control ID No.].

4) Turn off the control panel switch.5) Turn off and then on the main power switch.

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1.6 Installing the NE Con-troller-A1

1.6.1 NE Controller-A1Installation Procedure 0003-6957

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Installation procedure on the iR C6800 series is onlydescribed here. Regarding setting methods, operationcheck and notes, refer to the installation manual sup-plied with this machine.

1) Detach the upper cover of controller (Refer to theinstallation manual).

2) Connect the plug of AC adapter to the controller(Refer to the installation manual).

3) Unscrew 4 screws [1] and detach the blanking plate[2] of the rear cover (upper).

F-1-138

4) Connect the cable [1] of controller to the connector[2] of the copier.

F-1-139

5) Mount the controller [1] on the rear cover (upper)using 4 screws supplied with the controller.

F-1-140

6) Take the slack out of the cables between the iR hostmachine and the controller, make bundles of themat the side of host machine, and fix them with thecable clamp [1].

F-1-141

7) Make necessary settings and check operations byfollowing the installation manual for NE controller-A1.

[2]

[1]

[1][2]

[1]

[2]

[2]

[1]

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1.7 Installing the OriginalTray

1.7.1 Checking the Con-tents 0002-6801

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

F-1-142

1.7.2 Attachment 0002-6754

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Attach the 2 stepped screws [2] in the right cover(upper) [1].

F-1-143

2) Hook the original holder [1] on the stepped screwsyou attached in step 1).

F-1-144

[1] Original holder 1 pc.

[2] Stepped screw (M4) 2 pc.

[1] [2]

[1]

[2]

[1]

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1.8 Installing the KeySwitch Unit-A1

1.8.1 Checking the Con-tents 0003-1366

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

F-1-145

1.8.2 Attachment 0002-6756

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Turn off the control panel power switch.2) Turn off the main power switch.3) Remove the power plug.4) Remove the reader communications cable [1].5) Remove the 2 screws [2], and detach the right cover

(upper rear) [3].

F-1-146

6) Cut off the section [1] of the right cover (upper rear)indicated in the figure.

F-1-147

7) Remove the 2 screws [1], and remove the plate [2].

F-1-148

8) Insert the protrusion [1] of the key switch into theplate [2]; then, attach it using the included screw[3].

[1] Key switch unit 1 pc.

[2] Control key 1 pc.

[3] Binding screw (M4x6) 1 pc.

[1] [2] [3]

[1]

[2]

[3]

[1]

[1]

[2][1]

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F-1-149

9) Insert the harness [1] of the key switch through thewire saddle [2].

F-1-150

10) Connect the connector [1] of the key switch.

F-1-151

11) Attach the plate (key switch) [1] using the 2screws [2] you removed in step 7).

F-1-152

12) Attach the right cover (upper rear) you removed instep 5).

13) Insert the power plug, and turn on the main powerswitch.

14) Start service mode, and make the following selec-tions: COPIER>FUNCTION>INSTALL>KEY:then, enter '1'.

15) Turn off and then on the main power switch.16) Check that a message has appeared asking for the

control key.17) Insert the control key, and check that the machine

is ready to make copies.

[1] [2] [3]

[1]

[2]

[1]

[2]

[1][2]

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1.9 Installing the ReaderHeater Kit

1.9.1 Checking the Com-ponentsÅiReaderHeate-C1Åj 0011-7561

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

F-1-153

1. Mirror heater 1 pc.2. Lens heater 1 pc.3. Cable clamp 2 pc.4. Heater harness retainer 1 pc.5. RS tightening screw (M4x8) 4 pc.

1.9.2 Before Starting theWork 0011-7568

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

iR C6800/C5800 Sereis

Turning Off the Main Power[1] Turn off the control panel power switch.[2] Turn off the main power switch.

[3] Disconnect the power cable (from the power out-let).

iR C6870/C5870 Sereis

Turning Off the Main PowerWhen turning off the main power, be sure to gothrough the following in strict sequence to protect themachine's hard disk:[1] Hold down on the power switch on the control

panel for 3 sec or more.[2] Operate on the touch panel according to the shut-

down sequence indicated so that the main powerswitch may be turned off.

[3] Turn off the main power switch.[4] Disconnect the power cable (for the power outlet).

1.9.3 Installation Proce-dure 0011-7565

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN // iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1) Open the ADF.2) Remove the 2 screws [1], and detach the glass re-

tainer [2].3) Remove the copyboard glass [3].

F-1-154

[1] [2] [3] [4] [5]

[1]

[2]

[3]

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When removing the copyboard glass, be sure to takecare not to touch the glass surface and the white platebehind it. If soiling is found, clean it using lint-free paper.

F-1-155

4) Pick the cut-up (bend) [A] of the mirror stay shownin the figure, and move the No. 1 mirror base [1]fully to the right.

F-1-156

F-1-157

F-1-158

5) Fit the front side of the mirror heater [1] to the sideplate, and connect the connector [2]; then, secure itin place using 2 screws [3].

F-1-159

6) Secure the heater harness retainer [1] with a screw[2].

[A]

[A]

[1]

[3][1]

[2]

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F-1-160

7) Move the No. 1 mirror base [1] fully back to theleft.

F-1-161

8) Connect the lens heater [1] to the connector [2];then, secure it in place using a screw [3].

F-1-162

Move it fully so that there is no gap in the direction of[A], and tighten the screw. At this time, take care so

that the claw of the heater [1] will not open. Also,check to be sure that the bottom of the heater is firmlyin contact.

F-1-163

F-1-164

9) Fit the cable clamp into the hole [A] of the frame;then, fix the cable [1] in place using the clamp.

[2]

[1]

[1]

[3][1]

[2]

[1]

[A]

[1]

[A]

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F-1-165

If the vertical size sensor kit exits, check to be surethat the cable is fitted to the 2 clamps [A] as shown inthe figure.

F-1-166

10) If the cable is slack, fit the cable clamp [1] asshown, and fix the cable [2] in place using the cableclamp.

F-1-167

F-1-168

11) Mount the copyboard glass and the glass retainerby reversing the steps used to remove them.

12) Turn on the machine's environment switch.

[1] [A]

[A]

[2] [1]

[1]

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1.10 Installing the Voice Guidance Kit

1.10.1 Checking Items in the Package 0011-5499

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Below are the items included in the Voice Guidance Kit-A2 packege.

F-1-169

[1] Speaker unit (upper) 1 pc.

[2] Speaker unit (lower) 1 pc.

[3] Cable (1300mm) 1 pc.

[4]* Cable (1850mm) 1 pc.

[5] Cord guide (4 cord guide to be used) 7 pc.

[6] Voice Guidance Board 1 pc.

[7]* Voice Guidance Board Face Plate 1 pc.

[8] Voice Guidance Board Face Plate 1 pc.

[9] Binding screw (M3X6) 2 pc.

[10] Binding screw (M4X6) 1 pc.

[11] Binding screw (M4X40) 2 pc.

[12]* Binding screw (M3X16) 1 pc.

[1] [2] [3] [4] [5] [6]

[8] [9] [10] [14] [15][11] [12] [13][7]

[16] [17]

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1.10.2 Turning Off the Host Machine 0011-5500

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

Turning Off the Main PowerWhen turning off the main power, be sure to go through the following in strict sequence to protect the machine's harddisk:[1] Hold down on the power switch on the control panel for 3 sec or more.[2] Operate on the touch panel according to the shut-down sequence indicated so that the main power switch may be

turned off.[3] Turn off the main power switch.[4] Disconnect the power cable (for the power outlet).

1.10.3 Installation Procedure 0011-5502

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1. Installation Procedure 1) Open four cable clamps [1] to release a reader communication cable [2].

F-1-170

[13]* Binding screw (M4X16) 1 pc.

[14] Ferrite core 1 pc.

[15]* Clamp 1 pc.

[16] Users Guide 1 pc.

[17] User Manual CD-ROM 1 pc.

*Not to be used for this machine

[1]

[2]

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2) Unscrew 7 screws [1] and detach the rear cover (upper) [2].

F-1-171

3) Unscrew 16 screws [1] and detach the controller box cover [2].

F-1-172

4) Mount the facing plate [2] to the voice board [1] by 2 binding screws (M3X6) [3].

[1]

[1]

[2]

[2]

[1][1]

[1]

[1]

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F-1-173

5) The slide switch SW1 found on the voice guidance board is set to 33 MHz at time of shipment; be sure to set it to66 MHz for use on this machine.

F-1-174

Checking the slide switch SW1 on the voice guidance boardThe slide switch (SW1) on the Voice Guidance Board-A1 is provided as a means of switching frequencies (33 MHz/66 MHz) to suit the transfer speed of the PCI bus. It is important for the switch setting to suit the transfer speed sothat the voice will be free of interruption. For the machine, 66MHz is the correct position of the switch.

[1]

[2][3]

66MHz

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F-1-175

6) Unscrew 2 screws [1] and detach the blanking plate [2].

F-1-176

7) Insert the voice board [1] and mount it with two screws [2] which were unscrewed at the previous step.

Be sure to insert the board in the vertical direction to the connector.

33MHz

66MHz

[2]

[1]

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F-1-177

F-1-178

8) Attach the controller box cover.9) Attach the rear cover (upper).10) Insert the reader communication cable and fix it with cable clamp.11) Mount the speaker unit (lower) [1] on the upper right cover of main body with two screws (Bind; M4X40).

[1]

[1]

[2]

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F-1-179

12) Mount the speaker unit (upper) [1] on the speaker unit (lower) mounted at the previous step, and fix it using ascrew (Bind; M4X6) [2] from beneath.

F-1-180

13) Remove a cord guide cover [1].

F-1-181

14) Peel off the release paper of cord guide [1] and affix them as shown in the figure. Right side --- 1 position

[1]

[2]

[1]

[2]

[1]

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F-1-182

Back --- 3 positions

F-1-183

15) Plug the cable [2] into the speaker unit [1].

F-1-184

16) Run the cable [1] through the cord guide [2] and mount the cord guide cover [3].

Be sure that there is no slack of the cable.

[1]

[1]

[1]

[1]

[2]

[1]

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Right side --- 1 position

F-1-185

Back --- 3 positions

F-1-186

17) Mount the ferrite core [1] on the cable. The length [2] should be less than 50mm.

F-1-187

18) Plug the cable [1] into the terminal [2] of voice board.

[3]

[2]

[1]

[3]

[2]

[2]

[2]

[1]

[1]

[2]

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F-1-188

19) Plug the power cable of host machine into a wall outlet.20) Turn on the main power switch.21) Check if the voice board is recognized.

Enter service mode (" "->"2"& "8"at the same time ->" ")COPIER > DISPLAY > ACC-STS > PCI1If 'voice board' is indicated for PCI1, the board is correctly recognized by the machine.

3. Making Settings After InstallationTo make use of the Voice Guidance Kit-A2 after turning on the host machine, you need to make the following set-

tings in Additional Function:Additional Function > System Setting > Voice Guide Manegement Setting > Use Voice Guide.

1) Select [ON].2) Press [OK].default : OFF

4. Checking the Operation- To Enable

1) Hold down the Reset key 3 sec or more.2) See that the copy count on the screen is enclosed in red, indicating 'Voice Guidance' is ready for use.

- To Disable1) Hold down the Reset key for 3 sec or more.

[2]

[1]

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