irctc rail connect android app user guide version 1.0 · city 19. select post office 20. select...

User Guide Version 1.0 (T&C Apply)

IRCTC R

AND

USER G

NOTE: Document is subject to

IRCTC we

IRCTC Rail Connect Android App

(T&C Apply)

IRCTC RAIL CONNECT

ANDROID APP

USER GUIDE

cument is subject to change. Detailed terms and conditions available on

IRCTC website www.irctc.co.in


1 | P a g e

CONNECT

ms and conditions available on


Sino

1 Launch Screen

2 Login

3 Generate PIN

4 User Registration

5 Ticket Booking

6 My Bookings Hist

7 Left Main Menu Details

8 PNR Enquiry

9 Master List

10 Failed Transaction

11 Cancelled Tickets History

12 User Profile page

13 Change Password Page

14 Contact Us Page

15 About Us Page

16 Terms & Conditions Page

17 Steps to Cancel Ticket

18 Steps to File TDR


(T&C Apply)

INDEX

Content

Screen

r Registration

t Booking

okings History

t Main Menu Details

ansactions

Cancelled Tickets History

r Profile page

Change Password Page

Contact Us Page

ut Us Page

ms & Conditions Page

to Cancel Ticket

to File TDR


2 | P a g e

Page No.

3

4

5

6-8

9-28

29-33

34

35

36

37

38

39

40

41

42

43

44-46

47-54


Launch Page

Tap here for reserved train

bookings.


(T&C Apply)


3 | P a g e


Login Page

Type your Username and

Password here to login.

Tap this button to

signup/register at IRCTC.

Tick this box if you want to

make password visible.

Tap this button to Login with

your existing credentials.


(T&C Apply)


4 | P a g e


Generate Pin Page (Already Registered Users After Login)

Create any 4 Digit Pin of your

choice and remember for all

future logins into the app

from specific mobile.

Re-enter the Pin.

Tap this button to Proceed.


(T&C Apply)

(Already Registered Users After Login)


5 | P a g e


User Registration Page 1

User provides the following details

for registration

1. Username

2. Password

3. Confirm Password

4. First Name

5. Middle Name

6. Last Name

7. Date of Birth

8. Select Gender


(T&C Apply)

1


6 | P a g e



9. Nationality

10. Security Question

11. Occupation

12. Marital Status


(T&C Apply)

2


7 | P a g e



13. Address (Only Numbers

& Alphabets up to 25

characters. No special

characters.)

14. Street (Only Numbers &

Alphabets up to 25


characters.)

15. Area (Only Numbers &

Alphabets up to 25


characters.)

16. Country

17. State

18. City

19. Select Post office

20. Select this option if

Residence address is same as

office address.


(T&C Apply)

3


8 | P a g e


New Booking Page

New Booking Page after Successful

Login

1) Select “From” station

2) Select “To” station

3) Select “Date of Journey”

station

Tap this toggle button to swap the

‘From’ and ‘To’ station.

Tap this button to search trains.

Tap here to display calendar for selecting

specific journey date.

Tap here to open left menu displaying

all the available options.

Select checkbox to include trains

that runs on other day then

selected date.


(T&C Apply)


9 | P a g e


Select Station Page

After typing the initial letters

of the station name

suggestion for station list will

be populated.

Select From i.e. Source station.

Select To i.e. Destination

station.

Desired station can be

selected by tapping on

the list.


(T&C Apply)


10 | P a g e


Train List Page

Tap on class to view seat availability.

Tap here to change date of journey.

Tap here to select Quota. Scroll left

or right to see all available quota

options.

Tap on Book Now to navigate to “Add

Passenger” page to continue booking

ticket.

Tap here to select the train.

Tap here to open route and fare menu

options.


(T&C Apply)


11 | P a g e


Train List Page (Overflow menu)

Tap on Route Map to view

the itinerary of the train.

Tap on Fare Breakup to see the

selected class’s fare details.


(T&C Apply)

(Overflow menu)


12 | P a g e


Route Map Page

Route details of the train selected

by the user on ‘Train List’ page.


(T&C Apply)


13 | P a g e


Fare Breakup Page

General fare breakup details

in the selected class of the

train.


(T&C Apply)


14 | P a g e


Add Passenger Page

Tap to add passengers of 5 years

and above age.

Tap to add child

passengers below 5 years

age.

Tap to view/open the journey

preferences page. Boarding point

change option, reservation choice,

coach preference, etc can be added

through this option.

Enter mobile number in which the

booking SMS, cancellation SMS and

final seating confirmation (if

applicable) related SMS would be sent.

Tap this button to proceed for

booking.

Tap here to add the passenger from the

master list of the passenger.


(T&C Apply)

here to add the passenger from the


15 | P a g e


Select Passenger Page

Select the frequent travelling

passengers from the master passenger

list. You can add frequent travelling

passenger details in master list on

mobile app as well as on website.


(T&C Apply)

passengers from the master passenger


16 | P a g e


Preferences Page

Select/change the preferred

boarding point. (Note: Boarding

point can be change only once)

Select this option to avail

auto up-gradation facility

Select this option to continue the

booking only if confirm seats\berths

are allocated by the system

Select from these options if you want

to put conditions for booking.

Enter Your Preferred coach number if

the booking has to be done in a

particular coach only.

Tap to proceed.


(T&C Apply)


17 | P a g e


Passenger Details Page

Enter passenger Name in the field

provided.

Enter passenger Age in the field

Select Gender (Male or Female)

Tap to select the berth preference from

the list.

Tap on “Done” to navigate to add

passenger page to add/modify more

passengers.

Tap to select the Country from the list.

Foreign nationals need to enter passport

number.

Tap“<”, to go back and navigate to Add

passenger page.

Note: If Female passenger age is 58 or

above and male is 60 or above, user

needs to check senior citizen options to

avail senior citizen discount

Tap to select the food choice.


(T&C Apply)

needs to check senior citizen options to


18 | P a g e


Add Passenger Page (After add

Passenger Details are listed whichever

applicable as:

Name

Age | Gender | Senior Citizen| Berth

Preference | Food Preference

To edit the passenger details tap on Passenger

name.

Tap to continue booking ticket with added

passengers.

Tap to delete the passenger from passenger

list.

Enter passenger mobile number on which

booking SMS will be sent.


(T&C Apply)

After adding passengers)

the passenger details tap on Passenger

continue booking ticket with added

delete the passenger from passenger

Enter passenger mobile number on which


19 | P a g e


Payment Details Page

Enter the captcha as shown to continue

booking.

Total Ticket fare including IRCTC service

charge are displayed.

Train details, source/destination & boarding

station, class, departure/arrival time,

availability and quota are displayed.

Tap on “Proceed to Payment” to navigate to

“Make Payment” page.

Passenger count & fare details are displayed

here.


(T&C Apply)

details, source/destination & boarding

ger count & fare details are displayed


20 | P a g e


Make Payment Page

Tap on the particular payment Method for

doing Payment.

Tap to proceed with payment.


(T&C Apply)

on the particular payment Method for


21 | P a g e


Make Payment Page (e-Wallet


(T&C Apply)

Wallets)


22 | P a g e


Make Payment Page (Ot


(T&C Apply)

Other Payment Options-Paytm)


23 | P a g e


Make Payment Page (Other Pa


(T&C Apply)

Other Payment Options-Mobikwik)


24 | P a g e


Make Payment Page (Pay On De

Tap here to choose Pay on

Delivery payment option.


(T&C Apply)

Pay On Delivery)


25 | P a g e


Payment Page (Credit/Debit Card)

Enter the card number.

Enter Card expiry date

and Year number.

Enter CVV number.

Tap on “Proceed to Pay” to get

redirected to bank to authorize

the payment.

Tap on “Net Banking” to

choose net banking to make

Payment.

Tap on “Paytm Wallet” to

choose wallet to make

Payment.


(T&C Apply)

edit/Debit Card)


26 | P a g e


Payment Page (Net Banking

Choose Net Banking and select your

bank name from the icons or ‘other’ list.

Tap this ‘other’ button to see list of

other available net banking options if

your bank name is not displayed above.

Tap on ‘Proceed to Pay’ to redirect to

bank’s net banking page.


(T&C Apply)

Banking)

bank name from the icons or ‘other’ list.

other available net banking options if

ot displayed above.

to redirect to


27 | P a g e


Booking Details Page

You can book another

ticket on tap of this

button.

Tap on ‘My Bookings’ to see

ticket booking history.

Tap on ‘Save Ticket’

to save your ticket in

mobile device.

You can see your PNR

number in this page.

Scroll Up/Down to see the

full passenger/ticket

details.


(T&C Apply)


28 | P a g e


My Bookings Page

List of PNRs booked by user is

displayed.

Tap on specific PNR No to see more details

and options.

Date of Journey for each trip is

displayed.

PNR, Train details, Station code, Arrival and

Departure time with booking date displayed

Select filter to sort the trips list depending on

Departure date and Booking date.


(T&C Apply)

o to see more details

ure time with booking date displayed.

the trips list depending on


29 | P a g e


My Bookings Page (Details after tapping PNR Number

Below mentioned fields are displayed in

selected PNR expanded section:

1. Policy opted

2. Travel Insurance by

3. Issue Date for travel insurance

4. Link to fill nominee details

5. Quota

6. Class

7. Ticket charges

8. Charting Status (Available after tapping

‘Current Status’ button.)

Following passenger wise details are also

displayed:

1. Passenger Name | Age | Gender

2. Booking status and ticket status.

3. Current Status (Available after tapping

‘Current Status’ button.)

4. Policy No.


(T&C Apply)

(Details after tapping PNR Number)

harting Status (Available after tapping


30 | P a g e


My Bookings Page (Overflow Menu)

Tap here to see the overflow

menu options to view/save

ticket, current status, cancel

ticket, opt Vikalp (alternate)

train and change Boarding

point for selected PNR

number.

Tap here to view/save

ticket.

Tap here to cancel Ticket.

Tap here to choose Opt Vikalp Train

option.

Tap here to change Boarding

Point.

Tap here to view current

Status of any Railway

ticket.


(T&C Apply)

(Overflow Menu)

to see the overflow




to choose Opt Vikalp Train


31 | P a g e


My Bookings Page (Overflow Menu)

Tap here to see the overflow




train and change Boarding

point for selected PNR

number.

Tap here to view/save

ticket.

Tap here to view current

Status of any Railway

ticket.

Tap here to cancel Ticket.

Tap here to Edit Opt Vikalp Train

option once after booking

Tap here to change Boarding

Point.


(T&C Apply)

(Overflow Menu)


32 | P a g e


Save ERS Page

Tap here to save the

ticket details in mobile

device.


(T&C Apply)


33 | P a g e


Left Menu Page

Tap Sidebar Left Main

Menu to view the

following options. 1. New Booking

2. My Transactions

- My Bookings

- Failed Transactions

- Cancelled Tickets

- TDR History

- Old App Bookings

3. Cancel Ticket

4. PNR Enquiry

5. File TDR.

6. My Account

- Profile

- Manage Master List

- Change Password

7. More

- About Us

- Contact Us

- Rate Us

- Terms and Conditions

- About IRCTC e-Wallet

8. Logout


(T&C Apply)


34 | P a g e


PNR Enquiry

Enter the PNR number to

see the current status of the

any railway PNR.

Tap here to fetch details.


(T&C Apply)


35 | P a g e


Master List

Tap here to add new

passenger in master

list.

Tap here to delete the

passenger name from

the master list.

Tap here to edit

existing passenger.


(T&C Apply)


36 | P a g e


Failed Transactions

All your failed transactions are

listed here.

Tap on transaction id to view

transaction failure details.


(T&C Apply)


37 | P a g e


Cancelled Tickets

All your Cancelled transactions

are listed here.

Tap on Cancellation id to view

cancel ticket details.


(T&C Apply)


38 | P a g e


Profile Page


(T&C Apply)


39 | P a g e


Change Password Page

Enter current

password.

Enter New Password

Confirm New

Password to Confirm.

Tap “Change Password” to

change the password.


(T&C Apply)

Enter New Password.

.


40 | P a g e


Contact Us Page


(T&C Apply)


41 | P a g e


About Us Page

Here app version number is

displayed.


(T&C Apply)


42 | P a g e


Terms & Conditions Page


(T&C Apply)

Page


43 | P a g e


Steps to Cancel Ticket:

1. Left Menu Page

Tap on Cancel Ticket option to

cancel ticket before the final

chart preparation.

Note: Please refer latest railway refund

rules.


(T&C Apply)

railway refund


44 | P a g e



2. Cancel Ticket Page

Tap on Cancel Ticket Option to proceed

for cancellation of the ticket/passengers.


(T&C Apply)

Page

Option to proceed

the ticket/passengers.


45 | P a g e



3. Confirm Cancel Page

Select all or specific passengers to cancel

full ticket or specific passengers

respectively.

Please check the details before

proceeding further for cancellation from

here.

Tap on this button to cancel.


(T&C Apply)

m Cancel Page

all or specific passengers to cancel

proceeding further for cancellation from


46 | P a g e


Steps to File TDR:

1. Left Menu Page

Note: Please refer latest railway refund

rules.

Tap on File TDR Option to File

TDR for the ticket after the

final chart preparation.


(T&C Apply)


47 | P a g e


Steps to File TDR:

2. File TDR Page

Tap on the ticket to File TDR.


(T&C Apply)


48 | P a g e


Steps to File TDR:

3. Passenger Detail Page

Check this box to select the

passenger to File TDR.

Tap on this button to continue

filing TDR.


(T&C Apply)

Page


49 | P a g e


Steps to File TDR:

4. TDR Reason Page

Tap on this button to choose the

reason for filing TDR.


(T&C Apply)

Page

on this button to choose the


50 | P a g e


Steps to File TDR:

5. TDR Reason Page

Tap to choose from the reasons

for filing TDR.


(T&C Apply)

Page (Select TDR Reason)


51 | P a g e


Steps to File TDR:

6. TDR Reason Page

Tap on this button to file TDR

with the selected reason.


(T&C Apply)

Page


52 | P a g e


Steps to File TDR:

7. TDR Reason Page

It is a confirmation message: Tap

‘Yes’ if you want to file TDR and

‘No’ if you don’t want to file

TDR.


(T&C Apply)

Page (Confirmation Popup)


53 | P a g e


Steps to File TDR:

8. TDR Reason Page


(T&C Apply)

Page (TDR Filed)


54 | P a g e

irctc rail connect android app user guide version 1.0 · city 19. select post office 20. select...

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