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Anke Conzelmann, Product ManagerIron Mountain Off-Site Data Protection
Iron Mountain Electronic Vaulting Services
Data Protection Solution for the US Small Business Administration
WITHOUT THE DATA, THERE IS NO RECOVERY
Agenda• Business Continuity and Data Protection:
Challenges for the 21st Century
• Electronic Vaulting Services
• Case Study: Data Protection at the US Small Business Administration
Downtime: The Critical Factor
8 Hrs.8%
24 Hrs.15%
48 Hrs.21%
72 Hrs.40%
4 Hrs.9%
1 Hr.3%
Within 1 Hr.4%
2001 Cost of Downtime – Eagle Rock Alliance/Contingency Planning & Management/
% Businesses that Fail Within 3 Years of Business Interruption
0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000
Energy
Telcom
Manufacturing
Finance
Insurance
Retail
Pharmaceuticals
Banking
Transportation
Utilities
Healthcare
AVERAGE
The Hourly Cost of Downtime
MetaGroup, 2001
Average of all industries:
$1,010,536 per hour
Data – KEY Resource • Information is the key to any company’s success
and survival
• Company’s information is stored electronically –sometimes exclusively
• Ensuring Business Continuity = Ensuring “Data Continuity”
• Data is considered a corporate asset; C-level execs are held responsible to protect it
Ensuring “Data Continuity”
• High Availability Systems
• Redundant systems
• Storage Architecture that protects against media / device failure
• Effective backup and recovery scenarios based on data profiles
• Standardized data backup strategy required for all locations
Effective Back-up Pre-Requisites
• Off-site
• Off-line
• Out-of-reach
• Safeguards backup data
• Protects against disaster
• Protects against contamination or corruption
• Protects against deliberate employee sabotage
ResultResultSolutionSolution
Data Protection Challenges
• Critical Data is:– In a secured area of your computer room
– On an NT Server in a 4-person remote office
– On a desktop in the accounting department
– On a laptop left on an airplane
Threats Today: Faceless & Ubiquitous
• Employee sabotage– “Inside jobs” are over 70% of the FBI’s
electronic crimes
– 64% of organizations surveyed in 2002 had some type of insider attack on their systems
• Terrorist attacks
• New data accountability
Backup Methodologies
ElectronicVaultingServices
HighAvailability
Services
PhysicalVaultingServices
C
O
S
T
R E C O V E R Y T I M E
Mirroring/Shadowing
Electronic Vaulting
Daily Tape Backup with Vaulting
Weekly Tape Backup with Vaulting
Agenda• Business Continuity and Data Protection:
Challenges for the 21st Century
• Electronic Vaulting Services
• Case Study: Data protection at the US Small Business Administration
What is Electronic Vaulting?
• Fully automated, outsourced solution
• Continuous backup for servers
• Backup open files and databases
• Secure electronic transmission
• Automatic off-site vaulting of critical data
• Consistent, reliable backups according to standard policies across the entire organization – to ensure recoverability
Server Electronic Vaulting
Vault
Server
Server•Send new files & changes continuously
Electronic VaultAdministration
Web Portal•Add/Remove Servers
•Backup Configuration
•System or File Restore
•User Management & Security
Traditional Full-File Nightly or Weekly Scheduled Backup
Data is current … off-site!
Electronic Vaulting: Increased Efficiency
Traditional Block-LevelNightly Scheduled Backup
Electronic Vaulting Continuous Byte-Level Backup
Agenda• Business Continuity and Data Protection:
Challenges for the 21st Century
• Electronic Vaulting Services
• Case Study: Data protection at the US Small Business Administration
Case Study: US SBA
• Customer – United States Small Business Administration
• Business – US government agency
• Customer Challenge – Ensure operational continuity by:
– implementing a standard, reliable backup & recovery solution
– ensure compliance across 90 locations, minimal IT staff
US SBA – Challenge
• Nearly 100 local offices
• No IT staff at offices
• Relying on individuals at each office to do the backups to tape
• Error prone process with high failure rate
• Risk associated with the potential inability to restore or recover data unacceptable
US SBA – Solution• 90+ servers and several hundred GB spread across the US
• Initial roll-out under 3 months
• Automatic backup for all locations
• Benefit:
–Central Administration–Human factor removed–File restores in minutes–Recovery is assured
Implications for IT Leaders
• Select backup methodologies suited for your business needs, objectives and Data Profiles
• Develop a realistic disaster recovery plan and test schedule
• Protect your backup data off-site, off-line, and out-of-reach
thank youIron Mountain Electronic Vaulting
Services
Anke Conzelmann, Product ManagerIron Mountain Off-Site Data Protection