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I n t e r n a l U s e S A P P a r t n e r O n l y I n t e r n a l U s e S A P P a r t n e r O n l y SAP AG 2001 IRT370 Headquarters -- Store Connections: Retail Store IRT370 IRT370 Headquarters -- Store Connections: Retail Store Headquarters -- Store Headquarters -- Store Connections: Retail Store Connections: Retail Store ! R/3 ! Release 4.6C ! June 2001 ! Mat.nr. 50046214 Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

IRT370 Headquarters -- Store Connections: RetailStore

IRT370IRT370

Headquarters -- StoreConnections: Retail StoreHeadquarters -- StoreHeadquarters -- StoreConnections: Retail StoreConnections: Retail Store

! R/3

! Release 4.6C

! June 2001

! Mat.nr. 50046214

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

Copyright 2001 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted inany form or for any purpose without the express permission ofSAP AG. The information contained herein may be changedwithout prior notice.

All rights reserved.

Copyright

Trademarks:

! Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

! Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of Microsoft Corporation.

! IBM®, DB2®, OS/2®, DB2/6000®, Parallel Sysplex®, MVS/ESA®, RS/6000®, AIX®, S/390®, AS/400®, OS/390®, and OS/400® are registered trademarks of IBM Corporation.

! ORACLE® is a registered trademark of ORACLE Corporation.

! INFORMIX®-OnLine for SAP and INFORMIX® Dynamic ServerTM are registered trademarks of Informix Software Incorporated.

! UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group.

! HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

! JAVA® is a registered trademark of Sun Microsystems, Inc.

! JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

! SAP, SAP Logo, R/2, RIVA, R/3, ABAP, SAP ArchiveLink, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.com are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

SAP Retail

Pricing in SDLO620 3 days

Level 2

SAP Retail ProcessOverview

IRT100 5 days

SAP Retail Master Data

IRT310 3 days

Consumption-BasedForecast

LO525 2 days

PurchasingDetails/Optimization

LO520 3 days

Pricing in Purchasing

LO521 2 days

SalesLO605 4 days

Invoice VerificationLO515 3 days

Cross-ApplicationBusiness Processes inSD and MM

LO925 2 days

ShippingLO610 2 days

BillingLO615 2 days TransportationLO611 3 days

Basic Processes inWareh.Management

LO530 5 days

Level 3

SAP Retail Pricing andPromotions

IRT320 3 days

SAP Retail Buying

IRT330 3 days

SAP Retail SupplyChain Management

IRT340 3 days

SAP Retail BW/MAP

IRT350 3 days

SAP Retail StoreConnection

IRT360 3 days

SAP Retail Store

IRT370 2 days

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

Prerequisites:

Recommended:Good knowledge of content of IRT310 Retail Master DataGood knowledge of content of IRT320 Pricing and promotionsGood knowledge of content of IRT330 Requirements Planning and BuyingGood knowledge of content of IRT340 Supply Chain ManagementGood knowledge of content of IRT360 Store Connections-POS InterfaceEssential:Good knowledge of content of IRT100 Retail Process Overview

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

Target Group

Project Team members responsible for setting up RetailStore Internet/Intranet CommunicationsSAP and partner consultants

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

This course will enable you to:

# Configure the SAP Retail Store processes

# Use the SAP Retail Store# Use mySAP Workplace

Course Goals

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

At the conclusion of this course, you will be able to:

# Configure mySAP Retail to communicatewith SAP Retail Store

# Explain the processes available throughSAP Retail Store

# Use SAP Retail Store to perform store tasks# Explain the processes available through

mySAP Workplace# Use mySAP Workplace

Course Objectives

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

Unit 5 Sales Processes

Unit 6 Information

Unit 7 Accessing Master Data

Unit 8 mySAP Workplace-Retail

Unit 9 Conclusion

Unit 1 Introduction

Unit 2 Internet TransactionServer

Unit 3 Purchasing Processes

Unit 4 Inventory ManagementProcesses

Preface

Exercises

Solutions

Appendices

Contents

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-1

SAP AG 2001

! Main Business Scenario! Overview of SAP Retail Store Architecture! Overview of Business Processes

Contents:

Introduction

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-2

SAP AG 2001

! Describe the Retail Store architecture! List the business processes that SAP Retail

Store has available

At the conclusion of this unit, you will be able to:

Introduction: Objectives

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-3

SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 6 Information

Unit 7 Accessing Master Data

Unit 8 mySAP Workplace - Retail

Unit 1 Introduction

Unit 9 Conclusion

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-4

SAP AG 2001

R300-DC

R301-DC

R316

20

15

14

12

11

1310

Smart Retailer, Inc.Smart Retailer, Inc.Smart Retailer, Inc.

R317

Main Business Scenario

" You are a member of your company�s store communication integration team.

" You must create the appropriate configuration to use SAP Retail Store in your stores.

" Other project teams already have configured the core business processes on SAP Retail. You have been requested to determine the optimum configuration to communicate with the stores.

$ Configuration assumptions:

" Your specialty stores provide small hardware along with sporting goods and electronics through stores in three western US states.

" Central replenishment will be run for all stores and it is company policy to run promotions for selected articles.

" mySAP Workplace will be used by the office staff and management for additional processes not covered by SAP Retail Store.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-5

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc.

Nightly:Article + PriceEAN

Nightly:Sales ReceiptsLoss Prevention

Converter

Retail Store

Vendors

ITS Server

POS Server

Purchasing activitiesInventory managementSales

SAP Retail Store Case Study

mySAPWorkplace

Workplace Server

Store Manager

" Unit Case Study:

$ Smart Specialty is installing SAP Retail. The company has many small stores with fairly high sales staff and stock clerk turnover. Their stores have fairly simple POS systems which limits how much data they exchange with headquarters. Smart Specialty will make use of personal computers and SAP Retail Store to handle their store information that has been handled manually up to now.

$ Smart Specialty is using WP_PLU and WP_EAN as outbound message types to supply the store with data to drive their cash registers. They are recording sales and register activity and reporting that using inbound POS messages.

$ The stores carry some articles that customers purchase in store but are delivered directly by the vendor to their homes. Sales clerks will use Retail Store to record these transactions online.

$ The merchandise managers will be ordering merchandise and stock clerks recording those receipts using Retail Store.

$ The store manager and other office staff will use additional transactions via mySAP Workplace.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-6

SAP AG 2001

Masterdata

Information

Sales

Inventorymanagement

Comprehensive Retail Store Functions

Purchasing

" Master data $ Display assortments, product catalogs, stores, sales prices, shelf layout, and display and maintain

customers " Purchasing $ Enter store orders including PDC interface $ Maintain purchase requisitions and generate store orders

" Goods movements $ Enter goods receipts, stock transfers, and item quantities for physical inventory documents also via

PDC. $ Maintain physical inventory differences

" Sales $ Enter/maintain sales orders and display sales order status. Change sales prices.

" Information $ Display/maintain promotions and allocation tables $ Display stocks and standard analyses (SAP standard analyses)

" Mail $ Send/receive mails and attachments (PPT, WORD/EXCEL) $ Manage private folders

" Authorization check $ At store and transaction level

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 1-7

SAP AG 2001

! Describe briefly SAP Retail Store architecture

! Describe the processes available with SAPRetail Store

! Describe briefly mySAP Workplace

You are now able to:

Introduction: Unit Summary

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-1

SAP AG 2001

! Overview of Internet Transaction Server (ITS)

! ITS Components

! How ITS works with mySAP Retail

Contents:

Internet Transaction Server

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-2

SAP AG 2001

! Describe the Internet Transaction Server (ITS)

! Describe the components delivered withmySAP Retail

! Explain how ITS facilitates information transferbetween mySAP Retail and SAP Retail Store

At the conclusion of this unit, you will be able to:

Internet Transaction Server: Unit Objectives

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-3

SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-4

SAP AG 2001

! We want to use SAP Retail Store in our firm, to doso we must install the Internet Transaction Servercomponent that is supplied with our mySAP Retailsolution.

! Before we install ITS, we would like to understandwhat it is and how we use it.

Internet Transaction Server: Business Scenario

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-5

SAP AG 2001

Intranet

Browser

Browser

GUI

PC

PC

InternetWeb Server

Browser

Browser

Browser ITS

Firewall

SAP Retail

SAP Retail & The Web: The Solution

" The Internet Transaction Server (ITS) is the essential link between the R/3 System and the internet. It enables Internet and intranet users to communicate directly with SAP Retail and run the various transactions, components and reports as internet applications.

" The ITS is a gateway located between one or more Web servers and one or more R/3 application server.

" As shown on this slide, one ITS can provide both SAP Online Store and SAP Retail Store using one ITS. Similarly, headquarters staff can access SAP Retail using a standard SAPgui.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-6

SAP AG 2001

! Maps SAP screens to HTML pages

! Drives transactions within the R/3 system" Application server sees a SAP GUI

! Separation of Business Logic and VisualAppearance

! Supported through release upgrades

SAP Internet Transaction Server

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-7

SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

How SAP offers service on the Web (1/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-8

SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files� Builder� Videos� Sound-Data� etc.

How SAP offers service on the Web (2/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files� Builder� Videos� Sound-Data� etc.

Service Files� Service description� HTML Templates� Language Resource Files

How SAP offers service on the Web (3/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-10

SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files� Builder� Videos� Sound-Data� etc.

Service Files� Service description� HTML Templates� Language Resource Files

Application� ABAP� Dynpro Screens� Customization

How SAP offers service on the Web (4/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files�Builder�Videos�Sound-Data�etc.

Service Files�Service description�HTML Templates�Language Resource Files

Application� ABAP� Dynpro Screens� Customization

Outside R/3HTML Visualization

How SAP offers service on the Web (5/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files�Builder�Videos�Sound-Data�etc.

Service Files�Service description�HTML Templates�Language Resource Files

Outside R/3HTML Visualization

Application�ABAP�Dynpro Screens�Customization

Inside R/3Business Logic

How SAP offers service on the Web (6/7)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

SAP Retail

Web Server

AGateWGate

ITS

Browser

MIME Files�Builder�Videos�Sound-Data�etc.

Service Files�Service description�HTML Templates�Language Resource Files

Outside R/3HTML Visualization

Application�ABAP�Dynpro Screens�Customization

Inside R/3Business Logic

SAP@WebStudio or

ABAP Workbench

SAP@WebStudio or

ABAP Workbench

ABAP Workbench

How SAP offers service on the Web (7/7)

" The R/3 programming languages are provided with the application CD as are the service and mime files.

" Customization within SAP Retail is performed through a SAPgui access to your system.

" The Service files, HTML Templates, graphics, and language resource files are easily installed on your ITS server.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-14

SAP AG 2001

WGate and AGate

! AGate

" is the main component ofITS

" is responsible for sessionmanagement including

$ mapping of R/3 screensor function modules toHTML

$ Web-session timeouthandling

$ R/3 connectionmanagement

$ generation of HTMLdocuments

! WGate" encapsulates the various

supported HTTP serverinterfaces such as

$ CGI (Common GatewayInterface)

$ NSAPI (Netscape ServerApplication ProgrammingInterface) and

$ ISAPI (Internet ServerApplication ProgrammingInterface)

" in a transparent manner

" passes the requested data tothe AGate component

" receives the HTML pages fromAGate in a secure way

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-15

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request

Processing One Request From The Web (1/9)

" The ITS manages all requests and responses that pass between a Web browser and an SAP system.

" It has two main components:

% WGate - Web server gateway, which receives requests from the Web browser via the web server and forwards them to AGate. Note that the WGate always resides on the same machine as the Web server.

% AGate - Application server gateway, is the link between the ITS and the R/3 application server. It is the core processing component of the ITS. It receives requests from WGate, processes the request and sends the relevant details to SAP Retail. AGate retrieves the result from SAP Retail, processes it, and sends the response back to WGate.

% AGate is responsible for handling all session, service, and user management, and for generating the HTML documents that are sent to the Web browser via WGate.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-16

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate

Processing One Request From The Web (2/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-17

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Processing One Request From The Web (3/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-18

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

Processing One Request From The Web (4/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-19

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

R/3 InputR/3 Input

Processing One Request From The Web (5/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-20

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

R/3 InputR/3 Input

R/3 OutputR/3 Output

Processing One Request From The Web (6/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-21

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

R/3 InputR/3 Input

R/3 OutputR/3 Output

Load HTML Template

Language Resource

Load HTML Template

Language Resource

Processing One Request From The Web (7/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-22

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

R/3 InputR/3 Input

R/3 OutputR/3 Output

Load HTML Template

Language Resource

Load HTML Template

Language Resource

HTML PageHTML Page

Processing One Request From The Web (8/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-23

SAP AG 2001

SAP Retail

AGate

Browser

WGate

Web Server

HTML TemplatesLanguage Resources

User RequestUser Request Call WGateCall WGate Send Prepared Request

Send Prepared Request

Load Service File

Load Service File

R/3 InputR/3 Input

R/3 OutputR/3 Output

Load HTML Template

Language Resource

Load HTML Template

Language Resource

HTML PageHTML PageHTML PageHTML Page

Processing One Request from the Web (9/9)

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-24

SAP AG 2001

Physical File Location on ITS - AGate

Program Files-

SAP-

name of ITS - TOR-

name of service - WOSM-

theme 90-

saplwosm_100.htmlsaplwosz_1000.htmlwosm_en.htrcwosm_de.htrc

wosm.srvcService files

Template files

Resource files

templates-

services-

wosr.srvc

AGate

" As noted, the Agate is the core processing component of the ITS.

" This is accomplished through the resident files.

" The service files determine which system, client, theme and transaction to use. This results in identifying the appropriate template to use.

" Within the services and templates are language specific parameters.

" Those parameters are defined in the language resource files so that when you sign on in a specific language, all subsequent displays will be in the correct language.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-25

SAP AG 2001

Physical File Location on ITS - WGate

service name - wosm)-theme � 90 -button.gifmenu_bg.gif Mime files

WGateWWWRoot -

SAP -ITS -

Mimes -

" The WGate files hold components that are delivered to template pages when requested by the AGate.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-26

SAP AG 2001

WGate

Windows NT 4.0Server (Intel)

NTFS Hard Drive

SAP Retail

HTTPHTTP

HTTPSHTTPS

WGate

AGate

Web Server

ISAPIISAPI

NSAPINSAPI

CGICGI

TCP/IPTCP/IP

RFCRFC

ITS

Single Host Installation

DIAGDIAG

" You can install both WGate and AGate on the same hardware. This arrangement is recommended for your development and test systems. You can also have multiple virtual ITS on one machine.

" Once you have performed one physical installation, you can create any number of additional instances by repeatedly running the ITS setup procedure.

" Each ITS virtual instance should correspond to precisely one SAP Retail Client. And each instance should also have its own dedicated Web server instance.

" Supported options:

% ISAPI - Internet Server Application Programming Interface

% NASAPI - Netscape Server Application Programming Interface

% CGI - Common Gateway Interface

" Other acronyms:

% Diag - Dialog

% RFC - Remote Function Call

% HTTP - HyperText Transaction Processor

% HTTPS - HyperText Transaction Processor Secure

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SAP AG 2001

AGate

Windows NTServer 4.0 (Intel)

Windows NT Server4.0 (Intel)NTFS Hard Drive

RFCRFC

When?Load distributionSecurity

SAP Retail

CGICGI

HTTPHTTP

HTTPSHTTPS

ITS

WGate

Web Server

TCP/IPTCP/IPDIAGDIAGISAPIISAPI

NSAPINSAPI

Dual Host Installation

" For production systems, we recommend that you install WGate and AGate on separate hosts for security reasons. Installing the two components on separate hardware makes it possible to install a firewall between the two and increase your level of security.

" When the WGate and the AGate are installed on two different computers, note the following requirements:

- The AGate requires a Windows NT 4.0 Server (Intel), and NTFS hard drive.

- The WGate must be installed on the same computer as the HTTP server. UNIX operating systems can also be used instead of Windows NT 4.0.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-28

SAP AG 2001

ITSCONITS

CON

VirtualWeb Servers ITS

PRDITS

PRD

Central ITS Server

ITSDEVITSDEV

ITS

Virtual ITS

! Virtual HTTP Servers enableseveral complete ITSServers to be installed onone NT Server

" If more than one virtual HTTP server is used, several complete ITS servers (WGate and AGate) can be operated independently from each other on one computer.

" This installation allows test and quality assurance systems to be installed on the same NT computer. Due to security reasons, the production system should be separated from these two systems and should be installed on a different NT computer.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

Web Server

ITSCONITS

CON

ITSPRDITS

PRD

Central ITS Server

ITSDEVITSDEV

Development R/3DEV

Development R/3DEV

Consolidation R/3CON

Consolidation R/3CON

Production R/3PRD

Production R/3PRD

TransportIAC

CustomizingTemplates

TransportIAC

CustomizingTemplates

TransportIAC

CustomizingTemplates

TransportIAC

CustomizingTemplates

ITS

Virtual ITS Servers

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-30

SAP AG 2001

Administration Instance

! Browser BasedAdministration andMonitoring Capability

! Flexible ConfigurationCapability via Web

! Dedicated tool for ITS

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-31

SAP AG 2001

Listing of ITSInstances on

Server

ITS ServerOverview

ITS InstanceStatistics

Virtual ITS Instances Overview

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 2-32

SAP AG 2001

! Describe the Internet Transaction Server

! Explain the components of ITS

! Explain how ITS facilitates information transferbetween mySAP Retail and SAP Retail Store

You are now able to:

Internet Transaction Server: Unit Summary

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© SAP AG IRT370 3-1

SAP AG 2001

Contents:

Purchasing Processes

! Store Assortment List

! Store Order Control

! Store Order

! Goods Receipt

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SAP AG 2001

At the conclusion of this unit, you will be able to:

! Describe the Store Assortment List and how tocustomize an Assortment List Profile

! View the Assortment on-line

! Customize Store Order

! Customize Goods Receipts

! Create a Store Order

! Create a Goods Receipt

Purchasing Processes: Unit Objectives

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© SAP AG IRT370 3-3

SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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© SAP AG IRT370 3-4

SAP AG 2001

! Smart Speciality Stores use SAP Retail Store tomaintain their inventory. Headquarters runsreplenishment nightly and the stores have upuntil noon the next day to modify the quantityproposals.

! Articles are purchased from external vendors aswell as the distribution centers and all this ishandled efficiently in the background

! Goods receipt is recorded at the store uponarrival so that inventory is always current.

Purchasing Processes: Business Scenario

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© SAP AG IRT370 3-5

SAP AG 2001

Masterdata

! Describe the Assortment List

! Customize the Assortment List for SAP RetailStore

! View the Assortment List in SAP Retail Store

At the conclusion of this topic, you will be able to:

Assortment List: Topic Objectives

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© SAP AG IRT370 3-6

SAP AG 2001

All articles that can be ordered per store within a given time,description of new articles and those to be discontinued

Information about presentations and article sales(labels, sales prices, layout specifications)

Information about sources of supply (DC or vendor,purchase information, delivery unit, sales unit)

Information about important movement data (promotions,allocation tables, last orders)

Assortment List Contents

" The Assortment list contains selected data of the integrated article maintenance that are relevant for the store or customer.

" A source determination is made for the articles so that the store knows from where to order each article. More than one source can be transmitted.

" Optionally, transaction data (promotions, allocation tables, orders) are read as well. This data can support the store's merchandise planning functions.

" Information about the layout of the store provides directions for article placement and planning by visual inspection and also, where necessary, for generating shelf-edge labels.

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© SAP AG IRT370 3-7

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc. Customize

Assortment list Types

Lead timeAssort.list

Assortlist type

No. ofchange versions

Des. Cycle, changeversions

F

AH

233

514

7

3

44

Assortment List Types: Customizing

" The above example has three types of Assortment List which allows for different cycles for the three types of articles in our training company--Food, Hardware, and Apparel articles.

" Using Assortment list types allows multiple versions to be handled by a single Assortment List profile.

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© SAP AG IRT370 3-8

SAP AG 2001

08/1508/15==

NextNextGenerationGeneration

Definition of n change versions before the next full version

08/1008/10==

1st generation 1st generation

Lead timeLead time2 days2 days

Version 1Version 1(full version)(full version)

Version 2Version 2(change version)(change version)

... next ... next full versionfull version

08/20 08/20 t t n+1n+1

Cycle timeCycle time5 days5 days

POS Outbound: AL Version Management

" Version management is recorded in the Assortment List Type entries in the system. This slide provides a detailed look at how version management works.

" The cycle time definition provides the data for the system to calculate the validity period and the next generation dates for the assortment list.

" In addition, you can define how many change versions to send before the system sends a full version.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc. customize

RS00

Maintain profile for assortment lists

......

RS00

AL applic. mode 1 Cond. Type group US00

Reduction

ParametersParameters

KeyKeyAssortment list type

AL profile

H

Assortment List Profile: Customizing (1/4)

" Like all other profiles in R/3, the Assortment List profile handles data entry in a most efficient fashion.

" The Parameters are:

$ Application mode: how will the assortment list be used.

- 1 Save versions, do not send as message

- 2 Send as message, do not save versions

- 3 Send as message and save versions

- 4 Do not save any version or send any message.

$ Mode 1 is recommended for Retail Store. However, mode 3 can also be used. A saved version is the critical requirement for SRS.

$ Condition Type Group

- Group created to handle conditions used to prepare pricing for download.

$ Reduction

- If you have created a reduced Assortment List message, enter the name in this field. Otherwise, the system will use the full WBBDLD message. This has little or no effect on SRS use of Assortment list.

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© SAP AG IRT370 3-10

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc. Customize

RS00

Maintain profile for assortment lists

......

...

Print form Assortment_ListOutputDevice

Number of linesAL structureSorting procedure 1

WBBP_STORE

Assortment List profile: Customizing (2/4)

" Sorting Procedure controls how the Assortment List will be structured and displayed in SRS. The options are by:

1 - Department, layout area

2 - Layout area

3 - Vendor, vendor sub-range, article number

4 - Vendor, merchandise category, article number

5 - Department, merchandise category, article number

6 - Merchandise category, article no.

9 - Other, a user exit.

$ If you order directly from vendors, it is important that you chose sorting procedure 3 or 4.

" Assortment List data line structure. This field identifies a dictionary structure that is used to create and interpret the assortment list data line. While the system is supplied with several Assortment List structures, for SRS it is recommended that you use: WBBP_STORE

" Number of lines is to designate the number of lines that fit on a single page of the assortment list. This allows one to create a table of contents for the assortment list.

" Format for printing the assortment list. This is used in conjunction with the data line structure.

" OutputDevice is the name of your printer, if you want a printed assortment list.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc. customize

RS00

Maintain profile for assortment listsMaintain profile for assortment lists

Print immed.Flag changesSales usageRecipient determin.

......

Assortment List Profile: Customizing (3/4)

" Print immed.(iately). Select this field if you want the system to print the assortment list immediately after creating the assortment list.

" Flag changes, tells the system to examine the master data changes even when creating a full version. Selecting this field has performance implications.

" Sales usage, selecting this field allows an article to remain in the assortment list after the end of the ordering period. The article remains until the end of the selling period.

" Recipient determin., identifies that the system should use the ALE distribution model to determine where to send the list when creating IDocs. This has performance implications and should not be used for Retail Store.

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© SAP AG IRT370 3-12

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc. customize

RS00

Maintain profile for assortment listsMaintain profile for assortment lists

Assortment List Profile: Customizing (4/4)

Vendor Info.Ext. change infoExt. layout modulesLyt module versions

Other functionalityOther functionality

%

" Vendor Info � Select this field to include Vendor information in the assortment list. When this field is not selected, there may be missing parameters in store orders.

" Ext. change info � If you are including change information from an external source, select this field.

" Ext. Layout modules � If you are using an external space management system for your store layout, select this field.

" Lyt module versions � For future use.

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IDES Smart Retailer Inc.IDES SmartIDES Smart Retailer Inc Retailer Inc..

Distribution channel

Sales organization

Assortment userAssortment user

Store

to

DefIne

Control dataControl data

Logon/server group

Generate merged versions

Max. no. processes

Parallel processing

Do not use cycle

Assortment list type to

Assortment listAssortment list

Assortment List: Change Message

" Preparing to run the Assortment List message automatically on a regular basis, requires that you create variants of the report. You define your variants at POS Outbound, Assortment List Change message.

" You may choose to ignore an assortment list type cycle and include all articles assigned to the defined user selections.

" You must also choose to merge all other change versions with the last full version after the system generates this change version. This is required for SRS. Without a merged version, only a change version exists and Retail Store ignore that because it requires the full list of articles.

" You also determine at this time, if the system will process the messages using multiple application servers, if you want to limit the number of processes running in parallel, and the name of a server group to perform the parallel processing.

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SAP AG 2001

At the conclusion of this topic, you will be able to:

Store Order: Topic Objectives

! Describe Store Orders

! Customize the Store Order for SAP Retail Store

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SAP AG 2001

VendorVendor

Order data Order data

Purchase requisition,purchase order,

or delivery

Purchase requisition,purchase order,

or delivery

Requirement interpreted asStoreStore

Head office

Picking

Delivery

Goods issue

Billing

DeliveryDeliveryDC

Store Order Overview

Purchasing

" Store order is the tool used by stores (or customers), to identify replenishment needs to SAP Retail. The central SAP Retail system triggers the actual procurement using the system�s purchasing and shipping functionality.

" Upon receipt of store order data, SAP Retail checks for missing details that are required for further processing, but were not provided by the store (e.g., order unit, source of supply, ...). It adds these details, using information stored in the system. Further, it optimizes individual order items, adapting order quantities to minimum order quantities, or rounding to logistical units of measure according to a defined rounding profile. If the augmented data is sufficient, they are used to create a document that triggers the procurement of the articles. Depending on the customizing settings of SAP Retail, the document can be:

- a purchase requisition (PReq), or

- a purchase order (PO), or

- a delivery.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Store order control

Document cat. default 3

KeyKeyIP00POS inbound profile

Default del. type LO

Default order doc. type UBSales document type OR

Doc. controlDoc. control

PReq

delivery

POsales order

IP00

Store Order: Customizing (1/6)

" Store order processing must be customized in POS inbound profile Store Order controls. These can be defined at store level, or at store/merchandise category (MC) level.

" The processing of store order data in SAP Retail can be customized as follows:

$ Default follow-on document to use, if no other directions are given:

1 - Create a PReq 2 - Create a PO unless there is an error, then create a PReq 3 - Create a PO 4 - Create a delivery 7 - Create a sales order 8 - Create a copy of a PO, do not send message to vendor A - Create a PO for the supplying DC if sufficient stock is available, otherwise create a PO for the corresponding regular vendor B - Create a PO for the DC, if order quantity does not exceed the DC�s maximum issue quantity; otherwise create a PO for the regular vendor C - Stock on hand, otherwise other DC, otherwise create a PO for the regular vendor

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IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. customize

Store order control

......

IP00

Store�s POSInbound profile

Substitute doc. type NBSubstitute doc. type UBGroup items X

Doc. controlDoc. control

...

Store Order: Customizing (2/6)

" Substitute document types for (standard) NB and UB

$ If the standard document types for purchase orders (i.e., NB and UB) have been renamed in (MM-) customizing of the SAP R/3 system, their new names must be specified here. Note: It is NOT recommended to rename NB and UB!

" Grouping of order items (flag only used at store level)

$ If activated, store order items containing the same article, receiving store, ... are combined to a single item in the follow-on document created from the store order.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Store order control

IP00

Store�s POSInbound profile

......

Warning level error mess.CommunicationCommunication

Reply type2

Store Order: Customizing (3/6)

" Scope of message log (flag only used at store level) Depending on the selection made in this field, not only errors, but also warnings or notes are logged during processing of store order IDocs.

" Scope of store order confirmation (flag only used at store level) This flag is only relevant for confirmation of store order. Depending on its value:

EITHER everything, OR changes only,

OR all store order items, including variances,

are to be confirmed to the sender of the store order.

Neither of these fields is relevant for Retail Store.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc..Customize

Store order control

...IP00

Store�s POSInbound profile

Unit determin. default keyControlControl

Check outline agreementsDefault doc. cat. ext. replen.Default doc. cat. int. replen.

34

Default doc. cat. ext. store orderDefault doc. cat. int. store order

...

Store Order: Customizing (4/6)

" Further processing controls

$ Settings made in this field group determine:

$ How missing units of measure are handled

$ Whether, or to what extent, the automatic source of supply determination should also check for outline agreements (performance critical!),

$ The selection pair for �Default doc. cat. ... replen.� are relevant for store orders triggered by replenishment to determine the document category of the follow-on document to be generated.

$ �Default document category ... store orders� are relevant for non-replenishment based store order processing. Depending on the source of supply (either provided explicitly, or determined automatically), the external or the internal store order document type is used to generate the follow-on document.

$ These controls take precedence over the Default doc category above, and how they are configured is extremely important depending upon the Store Order scenario that you are implementing.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Store order control

...IP00

Store�s POSInbound profile

Customize

Check double POSwitch off doc. flow

Other planning methodsTwo steps

Cheapest source

ControlControl

...

Store Order: Customizing (5/6)

" Finally, check-boxes are provided to determine whether:

$ the automatic source of supply determination should try to find the cheapest source of supply (very performance critical !!!).

$ store order processing should check for duplicate document numbers.

$ document flow update is deactivated during processing of store orders;

$ store order data should be posted in one or in two steps; if posting is in two steps, the system imports the original store order data and adds missing data in the first step. In the second step, the system posts the document. Optimizing processing steps can take place on a cross-order basis between steps one and two; (used only at store level)

$ store order items containing an article, that is to be procured via replenishment or allocation, are not to be copied over to the follow-on document created by store order inbound processing.

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SAP AG 2001

document type = ?PReqPReq

deliverydeliveryPOPO

23

4

a

b

c

d

1

Store Order: Customizing (6/6)

doc. type = 4(delivery)

User exit:............................................-Store order IDoc:...............................-POS inbound profile

- at store/MC level, dependingon source of supply(field ´Default doc. categoryexternal/internal store order`):.......-

- at store/MC level(field ´Document type default`):.... 4

- at store level, dependingon supply source(field ´Default doc. categoryexternal/internal store order`):...... -

- at store level(field ´Document type default`):....3

Default (if anything else fails):........3

store order IDoc

" As the slide shows, SAP Retail searches the store order IDoc from the most specific to the least specific to determine which type of document to create.

" The checks are performed in the following order:

$ check if a document type was transferred via a user exit;

$ check if a document type was sent in the store order IDoc;

$ check if a document type was maintained in the POS inbound profile

- defined at the store/ MC level, dependent on the source of supply (field �Default doc. category external store order�)

- defined at the store/ MC, not dependent on the source of supply (field �Document type default�)

- defined at the store level, dependent on the source of supply (�Default doc. category external store order�)

- defined at the store, not dependent on the source of supply (field �Document type default�);

$ document type = 3 (PO), if everything else fails.

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SAP AG 2001

Creating a Store Order: Simple Scenario

Purchasing

1. Select the assortment list

2. Select the merchandise category

4. Display the documents

Assortments

Hardware

Electrical

Material Material text QuantityR100016 TunerR100021 Speaker

3. Enter quantity/post store order

Material Material text QuantityR100016 TunerR100021 Speaker

8.0006.000

Doc. Cat. Doc. no Item

Purc.order 4500009999 000010000020Purc.order 4500009999

" The simple scenario shown on this and the following page is only suitable for a store with a small assortment, that make frequent small on line orders.

" Creating such a simple store order, is a matter of selecting the assortment list, selecting the merchandise category and identifying the quantity of each item that you want to order.

" Through the store order control profile and the logistics screen for the article, the system determines whether to produce a stock transport order to the DC or a purchase order to a vendor.

" Two step ordering is a way of varying the simple scenario:

A clerk or a vendor can be assigned to an authorization object that allows them to enter quantity proposals. This can lead to purchase requisitions but require a second step by a staff member with authorization to create the follow-on documents, that is to accept the proposed quantity or change it before completing the process.

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Purchasing

1. Planning by visual inspection/ Read article data with HHT

2. Process the PDC file

Browse

Save as PDC file

3. Change quantity/post store order

Article Article text Quantity R100016 Tuner R100021 Speaker

6.0007.000

4. Display the documents

Doc. Cat. Doc. noPurc.order 4500009996Purc.order 4500009996

Item

000010000020

Creating a Store Order: Simple Scenario (2)

" Another variation of the simple scenario for smaller stores with small Assortment Lists, is:

$ If you plan your inventory visually and use a Hand Held Terminal to record your plan, you can upload the file, process it, and save the information as a Store Order.

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SAP AG 2001

Headquarter

Store

Replenishmentplanning run

Requirement planning by visual inspection

SAP Retail StorePurchaserequisition

Purchasing

Creating a Store Order: Replenishment

" Larger stores with extensive Assortment Lists that make large Store Orders benefit from a nightly replenishment run. In the replenishment run, SAP Retail generates purchase requisitions that display in the store as quantity proposals.

" The purchase requisitions are not processed to external purchase orders or stock transport orders until the local merchandise manager changes or accepts the proposal and the report is run.

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SAP AG 2001

! Describe Goods Receipt

! Customize Goods Receipt for SAP Retail Store

! Process Goods Receipts in the store

At the conclusion of this topic, you will be able to:

Goods Receipts: Topic Objectives

Inventorymangement

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Receipt data Receipt data

Head officeHead office

Picking

Delivery

Goods issue

Billing

DCDC

StoreStoreVendorVendor

Receiving Goods Overview

DeliveryDelivery

" After goods have been ordered, they must be received into the stores. Goods can be delivered direct from the vendor or by way of the Distribution Center.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Goods Receipt

Document ID 0013

KeyKey0001Customizing schema

ID article no. ARTN

Movement type, GR for reference doc. 101

General defaultGeneral default

Movement typeMovement type

Goods Receipt: Customizing (1/2)

" Goods receipt processing must be customized in a goods movement schema and be assigned to the store performing online goods receipts. The schema provides defaults for the online template and links to MM goods movement for the incoming data.

$ General default:

- Document ID: The type of document that you generally receive goods against is identified in this field to default on the SRS entry screen. This saves clicks at the time of entry and can be overridden for exceptions.

- Article number ID: Which type of article number your purchase orders or delivery documents use to identify articles is also defaulted on the SRS entry screen and used by SAP Retail.

$ Movement type: Movement type codes are identified in this group. They are standard MM movement types and sets up the link from the incoming BAPIs to the R/3 movement types. The goods receipts movements requested are:

- Goods receipt for the reference document and its reversal

- Return delivery for reference doc

- Goods receipt for stock transfer orders

- Return deliveries w/o reference document

- For storing transferred stock

- For removing transferred stock

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Goods Receipt

Goods Receipt: Customizing (2/2)

Check shelf life expir.date

312

GM_code

Movement type for removing transferred stock

01

Control: goods receiptControl: goods receipt

Display remain. qty. . . .. . . .

Addit. Items allowedMovement type for additional items in GR

Display shipping units in delivery

" Additional items allowed: If selected, store stock clerks can enter any other items received in a shipment.

" Movement type for additional items in GR: This field becomes available for entry if Additional items field is active. Enter a movement type.

" Control: goods receipt

$ Check shelf life expiration date. On goods receipt check expiration date for perishable articles before recording receipt. If the check is active, issue a warning or an error if the remaining shelf life is less than required, as set in the article master.

$ GM_code: The goods movement code points to the transaction code to be used for recording the goods receipt.

$ Display remaining quantity: If this field is set, when entering a goods receipt in SRS, the quantity field contains the remaining quantity when the reference document displays.

$ Display shipping units in delivery: Select to have the shipping units display.

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SAP AG 2001

You are now able to:

! Customize an Assortment List profile and run anAssortment List initialization

! Describe the controls for Store Orders

! Describe the controls for Goods Receipts

! Customize and process the steps to order andreceive goods into your store by SAP RetailStore.

Purchasing Processes: Unit Summary

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Purchasing Processes Exercises

Unit: Purchasing Processes Topic: Customizing Assortment List Profile and Initializing the Store

At the conclusion of this exercise, you will be able to:

Customize an Assortment List Profile and create a Full Assortment List for your store

Before you can purchase any articles, you must have an initialized Assortment List available on-line. The Assortment List provides all the products you sell in the store but it must be set up to create the appropriate list for stores using SRS.

Important note: The R/3 locking mechanism is switched off for courses doing Customizing therefore, it is necessary for you to check that your settings have been saved. Use DISPLAY after you have saved your changes to confirm that they are recorded.

1-1 Prepare to create your Assortment List profile.

1-1-1 Is there any customizing required to ensure that the Condition Type group works with your Assortment List?

1-2 Check the Assortment List types. Although the system requires a minimum of 2 days lead-time, for demonstration purposes ensure that the types you will be using have a lead time of only 0.

1-3 Use the copy function to create your Assortment List Profile. Use the name RS##. And only use assortment list types S and H for your site.

Remember to use an application mode that saves the version.

1-3-1 What path must you take to access the Assortment List profile?

1-3-2 How do you perform a copy of another profile?

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1-3-3 Ensure that the data in your assortment list types S and H are correct for SRS usage. What are these parameters?

1-4 Once you are sure that your Assortment List profile has been saved. Assign it to your site T8##.

1-4-1 What is the path to the site?

1-4-2 Which tab and field do you access to enter your Assortment List Profile?

Remember to check that the change was saved.

1-5 Your site belongs to Sales organization R300 and distribution channel R1. Initialize the Assortment List message type for your site only.

1-5-1 What path did you take to access the Initialization process?

1-5-2 How do you check if your assortment list was created?

1-5-3 Can you determine in headquarters what articles were grouped together?

1-6 Now, sign on to your client through the internet. The URL that you use is:

http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm

1-6-1 Can you access your Assortment List? How?

1-6-2 What merchandise categories have you created?

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Purchasing Processes Exercises

Unit: Purchasing Processes Topic: Customize and Perform Store Orders

At the conclusion of this exercise, you will be able to:

• Customize the parameters for SRS Store Orders

• Order Goods at the Store using SAP Retail Store

As the logistics lead, you are trying different customizing combinations for store orders and you also want to exercise it working in the store.

2-1 You will customize the store order parameters for the store so that when an article is purchased from an outside vendor a purchase order is created and when the supplier is your Distribution Center, the system creates a delivery document.

2-1-1 First, you must create an inbound POS profile RS## and assign it to your store T8##. What path do you take to create an inbound profile?

2-1-2 How do you assign that profile to your store?

2-2 Configure the inbound processing controls for store order data for your POS inbound profile, RS##. Copy the settings maintained for inbound profile AZ00. Then modify those settings to have store order processing always try to generate a purchase order for external procurement and a delivery for internal procurement, and to produce an error if unsuccessful.

2-2-1 What settings did you have to change?

2-3 Now customize the Retail Store profile for Store orders to only retain orders for two weeks.

2-3-1 What is the path for the Retail Store customizing?

2-3-2 What value did you put in the retention field?

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2-4 Tuners have been moving quite quickly off the shelves and you know that in a few weeks there is going to be a change of season promotion on that particular tuner. So you have decided to order extra before the promo announcement is activated.

2-4-1 How do you order 25 units of R100016 for your store T8##?

Also order extra speaker wire. That is R100116 and you want 2-100 foot pieces.

2-4-2 Can you determine whether the articles are shipped from the DC or from a vendor? How?

2-4-3 Do you need to know the vendor number of your supplier?

2-4-4 Is your speaker wire in stock? How can you check that?

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Exercises

Unit: Purchasing Processes Topic: Customize and Perform Goods Receipts

At the conclusion of this exercise, you will be able to:

• Customize the parameters for SRS Goods Receipts

• Receive Goods into your Store using SAP Retail Store

You will be wearing two hats in this exercise, as inventory manager you are going to customize goods receipts. Then you change your hat to become the stock clerk and receive those goods on-line.

3-1 Now that you can order goods, you also want to be able to receive them in the store.

3-1-1 What is the first customizing activity you must perform?

3-1-2 Is there any other step(s) you must take to ensure that your store receives the correct default data?

3-2 Receive the goods you ordered in the previous step.

3-2-1 Must you know your purchase order number to receive the goods?

3-2-2 Can you receive the articles that will be shipped from the DC?

OPTIONAL:

Go back to your logistics lead position. You have been advised that you will gain on performance if you set up the store orders to create the follow-on documents in the background. You have been planning on doing replenishment in headquarters based on sales and think this combination might be a real time saver.

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3-3 Customize your store order controls to create only a purchase requisition in your store orders regardless of whether they are internal or external.

3-3-1 Which parameters do you have to change? On which screen?

3-4 You have already set up your replenishment planning, so all you have to do is initiate a replenishment run for your store T8##.

3-5 Now, go to the SAP Retail Store and prepare to create your store order.

3-5-1 Has the display changed since the last time you created a store order? How so?

3-5-2 Accept some of the suggested quantities and change some others. Save your order.

3-5-3 Were any follow-on documents created?

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Purchasing Processes Solutions

Unit: Purchasing Processes Topic: Customizing Assortment List Profile and Initializing the Store

An assortment list is required for all your stores. You must customize the assortment and initialize the store.

1-1-1 Yes, you must ensure that your conditions are linked to your assortment list. To check the conditions that are being prepared, to do so use the following path:

IMG→ Sales and Distribution → POS Interface → Outbound → Maintain POS condition type group

View Condition Type SAPD. It does contain the condition types that carry the data we need. The conditions types are:

VKP0 � Sales Price

VKA0 � Promotion Sales price

UTXJ � Tax Jurisdiction Code

1-2 Check the Assortment list types:

1-2-1 The path to check Assortment List types is:

IMG →Logistics � General → Assortment → Assortment List → Assortment list types

Note that all types have a lead time of 3 days. They should be set to 0 for this exercise.

1-3 Create your Assortment List profile, RS##.

1-3-1 The path to create the Assortment List is:

IMG →Logistics � General → Assortment → Assortment List → Maintain profile for Assortment lists

1-3-2 To copy another profile: Select the reference profile, press the copy icon and replace the reference with your Assortment List ID.

Press Enter, and choose copy all on the next screen.

Select your profile and choose Maintain assortment list profile parameters.

If they are copied, select 1, F, R, and T then select the delete icon, to remove these assortment list types from your profile, if they were copied. Add assortment list type S, if it was not copied.

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1-3-3 The parameters for your remaining assortment list types should be:

Field Name Values

AL applic. Mode 1

Cond. Type group SAPD

Reduction Blank

Sorting procedure 4

AL structure WBBP_STORE

Sales usage Check

Vendor info Check

1-4 Assign your Assortment list profile to your store.

1-4-1 Use the path on the Easy Access menu:

Logistics → Retailing → Master data → Site data → Site → Change

Enter your site name, T8##, press Site, general.

1-4-2 Select the POS tab and enter your profile, RS##, in the Assort. list profile field.

1-5 Initialize the assortment list for your site:

1-5-1 The path to initialize the assortment list:

Logistics → Retailing → Master data → Assortment/listing → Assortment list → Generate → Initialization

1-5-2 A screen displays when the initialization is complete. You can see how many groups of data have been generated and the number of articles each contains.

You can use the following path to confirm that the initialization was successful:

Logistics → Retailing → Master data → Assortment/listing → Assortment list → Display

Enter the Sales org., R300, Distribution channel, R1, your Customer number, T8## and press Execute.

On the next screen, press Expand all and double click a merchandise category to see your article data.

1-5-3 Yes, using the path above you can see the assortment list types as leaves on a tree and then by vendor, merchandise category.

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1-6 Accessing the assortment list via SAP Retail Store.

URL: http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm

Select the SAP Store for the class Client.

Enter the same user name that you were assigned for the class and the password that you selected. Press Log On.

Enter your store number and press Log On.

1-6-1 You can access the assortment list through:

Master data → Assortment list

You could also see that the assortment list is active, using Store Order.

1-6-2 You should have two assortment list types, hardware and sporting goods. Hardware contains two merchandise categories, tools and electro, and sporting goods contains a single merchandise category.

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Purchasing Processes Solutions

Unit: Purchasing Processes Topic: Customize and Perform Store Orders

2-1 You are creating a store order profile to create follow-on documents for both purchase orders and delivery documents.

2-1-1 To create an inbound POS profile, use the following path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Sales and Distribution → POS interface → Inbound → Maintain Profile for POS Inbound

Press New Entries and enter your profile name, RS##, and group ## as the description. Save.

2-1-2 To assign the profile to your store, use the path from the SAP Easy Access menu:

Logistics → Retailing → Master data → Site data → Site → Change

Enter your site name, T8##, press Site, general.

Select the POS tab and enter your profile, RS##, in the Inbound profile field.

2-2 Copy inbound profile AZ00 and modify the settings to generate a purchase order for external procurement and a delivery for internal procurement, and produce an error if unsuccessful.

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Sales and Distribution → POS interface → Inbound → Store Order Control

Select AZ00 and press the copy icon. Use your POS Inbound profile name as the target entry.

2-2-1 You must change the settings in the Control area of the profile. The AZ00 profile was setup to create a purchase order during replenishment regardless of where the purchase was made. Delete those entries.

Field Name Values

Default doc. category external Store Order

3, purchase order

Default doc. category internal Store Order

4, delivery

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2-3 Customize Retail Store profile for Store orders.

2-3-1 The path for Retail Store customizing is:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Store Order → Reorganization period for follow-on documents

Your store profile name will be listed, simply enter 15 in the Past period field.

2-4 Ordering extra R100016 tuners for your store.

2-4-1 First sign on to the SAP Retail Store. Use the path:

URL: http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm

Select the SAP Store for the class Client.

Enter the same user name that you were assigned for the class and the password that you selected. Press Log On.

Enter your store number and press Log On.

Select Store Order, expand your Assortments.

Select Electro, your merchandise category.

Enter 25 in the Quantity field of R100016 and press Post order list.

Order speaker wire. Article no. R100116.

2-4-2 You cannot tell from where the articles are delivered on the order screen. However, you can determine the source of supply by selecting Store Order follow-on documents. Select the order listed, you will see that the tuner (R100016) was ordered from DC R300 and that R100116 was ordered from vendor R3005.

2-4-3 You do not need to know the vendor number, the system will select the right supplier.

2-4-4 On the order form, the system displays the quantity of an article in stock. Or you could use the Stock report under Information to get the same information.

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Purchasing Processes Solutions

Unit: Purchasing Processes Topic: Customize and Perform Goods Receipts

3-1 Customize Goods Receipts for your store.

3-1-1 You must customize the SRS Goods Movement. Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store →Goods Movement →Basic Settings for Goods Receipt

→ Define customizing Schemas with Basic Settings

In viewing the Schemas, you see that you can use the default 0001.

→Assign Customizing Schemas to Sites

Press New Entries and add your store number T8## and assign schema 0001 to your site.

3-1-2 No, there are no other special steps that must be taken.

3-2 Receive the goods into your store.

Select Goods Receipt in SRS for your store.

3-2-1 You do not have to know the purchase order number. Simply, press the binoculars next to the Reference doc. field to see what POs are outstanding and select one from that list.

3-2-2 In order to display articles to be shipped by the DC, you must select Delivery as your Reference document ID.

OPTIONAL:

Customize and test using Replenishment Planning in your store T8##.

3-3 Customize your Store Order profile to only create purchase requisitions subsequent to replenishment planning. Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Sales and Distribution → POS interface → Inbound → Store Order Control

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3-3-1 Select your profile RS##.

In the Control group, make the following changes:

Field Name Values

Default doc. cat. external replenishment

1, Create purchase requisition, otherwise an error will occur

Default doc. cat. int. replenishment

1, Create purchase requisition, otherwise an error will occur

Default doc. category external Store Order

1, Create purchase requisition, otherwise an error will occur

Default doc. category internal Store Order

1, Create purchase requisition, otherwise an error will occur

3-4 Execute a replenishment planning run for your store T8##. Use the path:

Logistics → Retailing → Sales → Replenishment → Replenishment planning → Execute

Enter your store number T8## in the Recipient field. Enter R1132 in the Merchandise category, accept all other defaults press execute.

3-5 Select Store Order on the SRS screen.

3-5-1 Yes, now there are proposed quantities.

3-5-2 You can increase or decrease quantities and no follow-on documents will be created until the buyer in headquarters starts the program.

3-5-3 There is a purchase requisition, but there won�t be a purchase order until headquarters generates them.

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© SAP AG IRT370 4-1

SAP AG 2001

Inventorymangement

! Goods Movements

! Physical Inventory

! Revalue Inventory

Contents:

Inventory Management Processes

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© SAP AG IRT370 4-2

SAP AG 2001

! Customize Goods movements for SAP RetailStore

! Customize Physical Inventory for SAP RetailStore

! Perform a stock revaluation using SAP RetailStore

At the conclusion of this unit, you will be able to:

Inventorymangement

Inventory Management Processes: Objectives

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© SAP AG IRT370 4-3

SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

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SAP AG 2001

! Smart Speciality Stores use SAP Retail Store tomaintain their inventory. The stores frequentlytransfer inventory among themselves and recordother removals from floor stock.

! Headquarters maintains the inventory for allstores and so requires periodic physical inventorycounts and subsequent revaluation.

Inventory Management: Business Scenario

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SAP AG 2001

At the conclusion of this topic, you will be able to:

! Customize Stock Transfer processes for SAP RetailStore

! Customize Other Goods Movements for SAP RetailStore

! Process stock transfers in SAP Retail Store

! Process other goods movements in SAP Retail Store

Inventorymangement

Goods Movements: Topic Objectives

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SAP AG 2001

Stock Transfer Stock Transfer

StoreStoreHead officeHead office

Other Storeor DC

Other Storeor DC

Promotion Stock

Promotion Stock

Regular Stock

Regular Stock

Store 1 Inv. Store 2 Inv.xxx xxx

Stock Transfer: Overview

" Stock transfer movement types can be virtual as well as physical. For example, if a store wants to isolate its promotional stock from its regular stock, it can be easily handled via goods movements.

" Transfers between stores can also be recorded simply.

" The accounting is handled behind the scenes, with no user intervention, in both cases.

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SAP AG 2001

Other Goods Movement Other Goods Movement

StoreStoreHead officeHead office

Manager�s Office

Manager�s Office

Regular Stock

Regular Stock

Regular Stock

Regular Stock

Reg. stock Other acct.xxx xxx

Regular Stock

Regular Stock

Other goods Movement: Overview

" As shown, other goods movement can easily be defined. Whether it it moving inventory from the floor for use by the store or to the trash bin because it is spoiled

" The reporting of these transactions is simplified through customizing and the accounting is handled with no user intervention.

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© SAP AG IRT370 4-8

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for GM/Stock Transfer

KeyKeyCustomizing schema

ID article no. ARTNGeneral defaultGeneral default

Check shelf life expir.date

0002

Goods Movement: Customizing (1/2)

" The first step to other Goods movement processing is to define the basic settings and identify the scheme.

$ General default:

- Article number ID: Which type of article number your other goods movements use to identify articles is also defaulted on the SRS entry screen and used by SAP Retail.

- Check shelf life expiration date: On goods movement check expiration date for perishable articles before recording a movement. If the check is active, issue a warning or an error if the remaining shelf life is less than required, as set in the article master.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Grouping of business transactions...

Stock transfer to another site 301

KeyKey 0002Customizing schema

Stock transfer sloc to sloc 311

Select BoxSelect Box Movement typeMovement typeBusiness transactionBusiness transaction

00010002. . . .

Goods Movement: Customizing (2/2)

" There are two additional types of Goods movements, stock transfers and other goods movement. Both are customized similarly. First, you identify a schema and set the basic settings. Then, you identify the types of movements your organization uses and link them to a selection box.

" In the next step, you link your selections to a schema and each type of movement to a movement type. Then, you link the schema to your stores.

" The business transactions of the appropriate schema display in the SRS screen for entry of stock transfers or other goods movements. The subsequent handling of the data is controlled by the movement type code associated with each business transaction.

" The movement types are delivered with the system and linkage to general ledger accounts is defined during MM customizing.

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SAP AG 2001

! Customize Physical Inventory processes forSAP Retail Store

! Use SAP Retail Store to perform a PhysicalInventory Count

At the conclusion of this topic, you will be able to:

Inventorymangement

Physical Inventory: Topic Objectives

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SAP AG 2001

Articles to Count Articles to Count

StoreStore

Head officeHead office

Scan count Scan count Manual count

Manual count

InventoryPIxxx xxxCount Count ?

Physical Inventory: Overview

" An inventory count must be undertaken on some regular basis according to U.S. GAAP and other country�s legal requirements.

" Physical inventory using SRS requires that headquarters create physical inventory documents. This can be done manually for small article lists, or by a batch job in the background which is more realistic for large numbers of articles.

" Once the documents are created, store staff can perform the count either manually with a visual count or via a PDC, and the count entered in SAP Retail Store.

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© SAP AG IRT370 4-12

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Physical Inventory

KeyKeyCustomizing schema

Difference reason entry

12

ControlControl

Period f. selecting phys. Inv. nos

0003

Offer �Change count� separatelyUse POS currency

Overview screen

Physical Inventory: Customizing

" Physical inventory customizing prepares the internet display for data entry.

" If you require a reason to be entered when posting a difference, selecting the Difference reason entry displays that field on the Edit differences screen. You can set up specific difference reasons in SAP Retail to be used in this field.

" Use the store�s POS currency should be checked, unless you want the company code currency displayed for the value of the inventory difference.

" Change count can be set to display on the initial Physical Inventory screen forcing the selection of either entering the initial count or changing the count on the subsequent screen. Leaving this field blank, provides the option Edit differences which allows both the count and changes to be entered on the subsequent screen.

" The period for displaying PI documents can be set. The default is 24 months.

" There are several options for displaying the overview list of PI documents:

$ Always show

$ Zoom in/out - displays either the document number only, or the document number and status.

$ Hide/show - provides a selection on the screen to hide the overview or display the overview.

$ Switch screens - the overview displays until a document is selected. Then only the document data is displayed.

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© SAP AG IRT370 4-13

SAP AG 2001

At the conclusion of this topic, you will be able to:

Stock Entry: Topic Objectives

Inventorymangement

! Use SAP Retail Store to perform an InventoryRevaluation

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© SAP AG IRT370 4-14

SAP AG 2001

Store

Headquarters

Request count list Post counted articles

Sales value changedocuments

POS-Outbound or Report �automatic sales price revaluation�create documents with status �to count�

New sales price for articles

Print count list

Stock Entry

" When the retail price of an article managed on the article level is changed, inventory revaluation can be handled by the system.

" When the retail price of an article managed on a value-only basis changes, before the system can perform a revaluation you must enter the quantity of the material to be revalued.

" For a particular date, you can create a list of articles whose retail price changes on that date. Before you can do this, however,you must create the relevant retail revaluation documents with the status A ("to be counted") using program RWVKU001 or via the POS outbound interface.

" The listed articles are counted and the results are entered in SAP Retail Store. The articles are then automatically revalued in mySAP Retail on the basis of that count.

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SAP AG 2001

You are now able to:

Inventory Management Processes: Unit Summary

! Customize Goods movements for SAP Retail Store

! Customize Physical Inventory for SAP Retail Store

! Perform a stock revaluation using SAP Retail

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Inventory Management Exercises

Unit: Inventory Management Topic: Other Goods Movements

At the conclusion of this exercise, you will be able to:

• Customize Goods Movements for Stock Transfer and Other movements

• Post goods movements in SAP Retail Store

Smart Specialty Stores use SAP Retail Store to maintain their inventory. The stores frequently transfer inventory among themselves and record other removals from floor stock.

4-1 Begin your customizing of SAP Retail Store Goods Movements by identifying the basic settings necessary for both Stock Transport and other Goods movement.

4-1-1 What does this customizing screen control?

4-1-2 What happens if you do not assign a schema to your site?

4-1-3 Assign Schema 0001 to your site T8##.

4-2 Before you customize you want to check your G/L accounts or Cost center assignments to these movement types, you should check in the standard materials management component for how these movement types are already assigned. You know the following information:

Data Type G/L Account

Inventory 310050

Scrap 400001

Trading goods consumption

410050

4-2-1 How would you confirm that this information is correct before using these accounts

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4-3 Now you can configure your stock transport goods movement types.

4-3-1 Which keys are defined in the grouping of business transactions?

4-3-2 Check which business transactions are configured.

4-3-3 Which schema is the default? What movement type describes the default?

4-3-4 Must you add a G/L Account for these transactions?

4-4 Assign schema 0002 to your site T8##.

4-4-1 Will you be able to perform a site-to-site transfer with this schema as a default?

4-5 Now view the customizing for other goods movements.

4-5-1 Do not assign any schema to your site. What effect will this have on your store when you access Other Goods Movements on SRS?

4-6 Sign on to your client using the URL: http://igserver name.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Record the movement of 3 pieces of R100016 from your store to the store of the person on your right. T8## to T8##.

4-6-1 Check the accounting document for this transfer. What path do you take to check the accounting document?

Use direct access to SAP Retail rather than SRS.

4-6-2 Did the system make the debit and credit to the correct accounts? What were they?

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4-7 Now, return to the Retail Store and record taking one unit of R100016 from stock and report it to headquarters as spoiled. It was damaged beyond repair in shipping and your normal method of dealing with such damage is to scrap the item.

4-7-1 How do you select the movement type on the Retail Store for other goods movements?

4-7-2 Check the accounting document for this transfer. What path do you take to check this accounting document?

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Inventory Management Exercises

Unit: Inventory Management Topic: Physical Inventory

At the conclusion of this exercise, you will be able to:

• Customize the screen display for Physical Inventory

• Create a Physical Inventory Count request from SAP Retail

• Enter the Physical Inventory Count using Retail Store

You are required by headquarters to do a physical inventory on selected merchandise monthly. You will customize the SRS profile and then test if the online version meets your needs.

5-1 Before you can prepare a physical inventory in the store, you must customize the SRS profile you wish to use. What path will you take to prepare this profile?

5-1-1 Copy schema 0001 and create your own schema ##02.

5-1-2 What entry must you make to keep your PI documents for only 1 year?

5-1-3 Create the possibility of zoom in/out. What entry will you use?

5-1-4 Assign your schema to your site T8##.

5-2 The inventory manager in headquarters decided that your store must count the inventory of electronic tuners.

5-2-1 How does the IM person prepare a physical inventory document for your store?

5-2-2 Create that document for R100016.

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5-3 In the store you count the inventory and you have 12 in stock. You take what path to enter the count. Please enter and Post the count.

5-3-1 How would you check to ensure that your count and the SAP Retail inventory count were the same? Are they?

5-3-2 Is your physical inventory document fully posted?

5-3-3 If your count differs from inventory, adjust the count to be + or � 1 and press Post Difference.

OPTIONAL:

5-4 Revise your schema so that you require a reason for the PI difference and change the Overview screen to 3 or 4 and repeat the physical inventory process.

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Exercises

Unit: Inventory Management Topic: Inventory Revaluation

At the conclusion of this exercise, you will be able to:

• Create new sales prices

• Revalue inventory based on the new sales prices

Your store maintains electronic parts for the convenience of your customers. These are low cost items so you just carry the inventory at cost on your books and revalue as the sales price change.

6-1 Before you begin revaluing your electronic parts inventory, you must consider how you want the revaluation to be carried out.

6-1-1 Where in the Site Master do you identify your revaluation scheme?

6-1-2 Which valuation profile would you use to lower your inventory account when a sales price is lowered?

6-1-3 If you allow your margins to change with a sales price discount, what will the effect be on your inventory?

6-2 Will you be required to handle the revaluation similarly for your SKU based inventory? Why or Why not?

6-3 Set up your site T8## with a revaluation profile that requires counting and revaluation when you change prices. You also want to keep your margin constant.

6-3-1 Which revaluation profile will achieve these requirements?

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6-4 View your value-only stock for merchandise category R1135. What path will you take? Please, write down the amount.

6-5 Lower the price on your articles TA120## and TA121## as a good will gesture. Reduce the prices by $0.05 each. You will also run your pricing report.

6-5-1 What is the path you take to change prices?

6-5-2 What path do you take to run the pricing report?

6-5-3 What is the effect of running the pricing report?

6-6 Sign on to SAP Retail Store and enter your revaluation count. Both TA120## and TA121## have 3 boxes in stock.

6-6-1 What area do you access to enter your revaluation count?

6-7 Use the system at headquarters to determine the the impact on your inventory of the count? What path will you use?

6-7-1 What is the net difference on your stock?

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Inventory Management Solutions

Unit: Inventory Management Topic: Other Goods Movements

4-1 The basic settings for stock transfers and other goods movements.

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Goods Movement→ Basic Settings for Goods Movements/Stock Transfers → Define Customizing Schemas with Basic Settings

4-1-1 This schema controls the selection of the Material identification on the SRS screen.

4-1-2 If you do not assign a schema to your site, the system uses the schema designated, Standard.

4-1-3 The path to assign the schema is:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Goods Movement→ Basic Settings for Goods Movements/Stock Transfers → Assign Customizing Schemas to Sites

Select New Entries and enter your store T8## and the Customizing schema in the appropriate fields.

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4-2 To determine what the G/L account for inventory is:

4-2-1 Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → Materials Management → Valuation and Account Assignment → Account Determination → Account Determination without Wizard → Configure Automatic Posting

Press cancel on the selection screen and then press Account assignment

This brings you to the Materials Management posting group (RMK). Select Inventory posting (BSX). We are using chart of accounts CAUS and valuation grouping code USRE. Almost all of the merchandise we sell belong to material type HAWA, Trading goods, which belongs to valuation class 3100. So you can see that the inventory G/L account is 310050.

You could also press G/L Accounts enter the company code R300 and your store T8## to bring up a complete list of accounts.

4-3 Now to configure the stock transport goods movement types

4-3-1 To determine which keys are defined, use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Goods Movement → Grouping of business transactions for stock transfers

The first selection, Definition of Business Transactions for Select Box, itemizes the keys, as shown below. below in the grouping of business transactions.

4-3-2 → If you look at the General Business Transactions, you will note: Customizing schema, 0001-- Goods Movement 01

Select box

Description Movement type

G/L Acct. Required fld

0001 default

Stock Transfer to another site

301 2

0002 Stock Transfer sloc to sloc

311

0003 Transfer posting one step

319

4-3-3 Key (select box) 0001, site to site transfer, is the default

4-3-4 No, you do not for movement type 301, it is defined in the standard goods movements and those G/L accounts will default.

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4-4 Assign schema 0002 to your site T8##.

4-4-1 Yes, you will be able to select site to site, storage location to storage location is only the default selection.

4-5 Perform the customizing for other goods movements. You will see that the customizing is quite similar to that for Stock Transfers.

The path is:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Goods Movement → Grouping of business transactions for other Goods movements

The first selection is:

Definition of Business Transactions for Select Box. Here each of the other goods movement types are itemized for the selection box.

The second selection, General Business Transactions, shows the movement type associated with Schema 0001

Select box

Description Movement type

G/L Acct. Cost Center

GM_co

0001

Article spoiled

551 03

0002 Not identifiable

551 03

0003

default

Incomplete 501 05

0004 Theft 551 03

0005 Removal for own consumption

201 03

0006 Removal for staff canteen

201 03

0007 Removal for goods testing

331 03

0008 Rmvl for production

221 03

0009 Free of charge deliv. from vendor

511 05

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4-5-1 If you do not assign a schema to your site, schema 0001 will be used by default.

4-6 Sign on to the client using the web. The URL is: http://igserver name.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon.

Under Inventory Management, select Goods Movement. Ensure Shift is activeand then select edit items. Refresh the screen after selecting the correct Business transaction.

Field Name Values

Bus. trans Stock Transfer to another Site

Rec. site T8##

Article R100016

GR quantity 3

Press Post.

4-6-1 Check the document and the accounting for the document use the path:

Logistics → Retailing →Merchandise logistics → Inventory management → Article document → Display

Enter your article document and today�s year.

4-6-2 Although no accounting entry is necessary, you can see that the debit and credit were made to the same G/L account 310050, the inventory account. However, assigned to the two different stores.

4-7 Sign on to the client using the web. The URL is: http://igserver name.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon.

Under Inventory Management, select Goods Movement. Select Other movement and then select Edit items.

Field Name Values

Bus. trans Article spoiled

Article R100016

GR quantity 1

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4-7-1 Press the selection arrow on Bus. Trans and select Article spoiled.

4-7-2 Check the document and the accounting for the document use the path:

Logistics → Retailing →Merchandise logistics → Inventory management → Article document → Display

Enter your article document number and today�s year. On the next screen, Press accounting docs.

You can see that there was a credit account 310050, the inventory account and a debit to account 400001, the scrap account.

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Inventory Management Solutions

Unit: Inventory Management Topic: Physical Inventory

5-1 The path to the SAP Retail Store physical inventory profile is:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Physical Inventory→ Basic Settings for Physical Inventory

Select Define Customizing Schemas with Physical Inventory Basic Data.

5-1-1 Select schema 0001, press the copy icon and enter your number ##02.

5-1-2 Change the Period f. selecting phys.inv.nos to 12 to maintain the document numbers for only 1 year.

5-1-3 Enter 2 in the Overview screen field.

5-1-4 To assign the schema to your site:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Physical Inventory→ Basic Settings for Physical Inventory

Select Assign Customizing Schemas to Sites. Enter your site number and you schema number ##02.

5-2 Run a physical inventory

5-2-1 Take the following path:

Logistics → Retailing → Merchandise logistics → Physical Inventory → Physical inventory document → Create

Enter your store number and storage location, 0001. On the next screen , enter R100016 in the article field and press Save.

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5-3 Sign on to the client using the web. The URL is: http://igserver name.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon.

Under Inventory Management, select Physical Inventory

Select Enter count. Enter 12 in the open quantity count.

5-3-1 On the main Physical Inventory screen, select Edit differences to view any difference.

5-3-2 It should not be posted, or only partially posted if there are differences.

5-3-2 Just change the number in the count quantity and press Post Differences.

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Solutions

Unit: Inventory Management Topic: Inventory Revaluation

6-1 You know that the sales price will change in the reports but you do have to consider whether you want the inventory account to reflect the sales price changes.

6-1-1 The path to the site master is:

Logistics → Retailing → Master data →Site data → Site → Change

Select the tab, Valuation/inv. mgmnt

On this screen you can see how the store values its inventory.

Note that stock in your store, T8## can be managed both on an article (SKU) and a merchandise category basis.

6-1-2 Using the drop down help on Revaluat. profile, you will see that there are 16 profiles that can be used for revaluation. You could use any one that does not affect margins to revalue your inventory account when a price is changed.

6-1-3 The inventory account will remain unchanged, the margin will change and the sales price will change, but this will have no effect on your general ledger or inventory account.

6-2 When your inventory is carried on an article (SKU) level, the system maintains the quantity, therefore, no count will be necessary before the system revalues the inventory account.

6-3 Use the following path to change your site revaluation profile.

Logistics → Retailing → Master data →Site data → Site → Change

Select the tab, Valuation/inv. mgmnt

6-3-1 Use the revaluation profile: 6, Counting, revaluation for local mark-downs, not affecting margin.

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6-4 Use the following path to check your inventory values.

Logistics → Retailing → Merchandise Logistics→Environment →Stock→Value-only article.

Merchandise category R1135

Site T8##

The current value should be $225.00.

6-5 To lower prices on your articles:

6-5-1 Use the following path:

Logistics → Retailing → Master data →Pricing →Price calculation→Create

Enter:

Article Dist Chain Site Merch Cat

TA120## R300, R1 T8## R1135

TA121## R300, R1 T8## R1135

On the next screen,

Article Gross SP Fin.pr.olde Mrg(g/o)

TA120## 0.45 0.50 60

TA121## 0.25 0.30 60

6-5-2 To run the pricing report:

Logistics → Retailing → Master data →Pricing →Environment →Value Assignment → Valuation at retail → List Display

6-5-3 The system issues a list of articles to count along with price change information.

6-6 Sign on to the SAP Retail Store. Use the path:

http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm.

Enter your store T8## and Log on.

6-6-1 Select Stock Entry, and then press Request count list.

Enter 300 pieces for each of your two articles. Post your entry.

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6-7 To view the details of the revaluation, use the path:

Logistics → Retailing → Master data →Pricing →Environment →Value Assignment → Valuation at retail → Total revaluation at retail

Enter your store T8## and press Display individual rtl revaluation docs

6-7-1 To determine the difference, select the line item on the Retail Revaluation Document and the Detail view. The system has recorded the details of the transaction.

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SAP AG 2001

Contents:

! Sales Orders

! Sales Price Changes

! Customer Master Records

Sales

Sales Processes

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SAP AG 2001

At the conclusion of this unit, you will be able to:

Sales Processes: Unit Objectives

! Customize sales orders for SAP Retail Store

! Create Customer master records

! Change sales prices in SAP Retail Store

! Process sales orders in SAP Retail Store

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SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

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Sales Processes: Business Scenario

! You want to keep your inventory at amanageable level and so, your stores do notnormally stock large quantities of high priceditems. When a customer purchases one ofthese items, you want them to be able torequest delivery to their home or pick it up ata later date in the store.

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SAP AG 2001

Sales Order Sales Order Head officeHead office

Purchase Order Purchase Order

VendorVendor

DCDC

Delivery

Sales Processes: Overview (1/2)

StoreStore

" Sales order processing for a particular customer can take place in several scenarios. The first is the customer comes into the store and purchases an article (s) that are not on hand in the store. The transaction is recorded in Retail Store and the central Retail system handles subsequent processing.

" Depending on the customizing settings of SAP Retail, the article will be shipped to the store by the DC. Ordered from the vendor to be shipped to the store or the DC.

" The customer may collect the article at the store or at the DC.

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Sales Order Sales Order Head officeHead office Purchase Order Purchase Order

VendorVendorDCDC Delivery

StoreStore

Sales Processes: Overview (2/2)

" A second scenario is also possible. After placing their order at the store, SAP Retail can �orchestrate� delivery either from the DC or from the vendor to the customer�s home or business.

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IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Order Entry

Incoterms collection EXW

KeyKey 0001Customizing schema

Incoterms delivery 02

General Sales DataGeneral Sales Data

Shipping cond. collectionShipping cond. delivery

FH

02

Sales Processes: Customizing (1/3)

" Incoterms delivered with the system reflect the International Chamber of Commerce trading terms. These combine with the Shipping conditions, also defined in the Sales and Distribution component, and the loading group, defined in the MM component, to automatically route deliveries to the customer.

" On this part of the screen, you are identifying which incoterms and shipping conditions to default for entering a sale in Retail Store. Identifying the item category to use under particular circumstances further combines with these conditions to speeds proper follow-on document handling in the SAP Retail system.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Order Entry

PD item cat. direct 5Pur. Doc cat. �single PO�

7

Sales document controlSales document control

PD itm cat.st.transDefault site cat.

0

Direct del. act

A

Sales Processes: Customizing (2/3)

" If you will provide direct delivery, you must select the Direct Del. Act for that to be an option during Sales entry.

" The item categories that will be used in a particular purchasing document, are set in the next 3 fields. The options shown above, select: Direct delivery purchase document - 5, third-party Single purchase orders - 0, standard Stock Transport orders - 7, stock transport order

" Define which default site category will be placing the orders, in this case the store.

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IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Basic Settings for Order Entry

Credit card

100041

Payment methodPayment method

Templ. customer

Consumer

Customer creationCustomer creation

99999 ref city.

Sales Processes: Customizing (3/3)

$

Entry of Prices

" Select the Credit card field, if your stores support that payment method.

" To simplify creating a customer master record in the store, you must first create a template customer. This is simply a customer that you have created in the SAP Retail customer master data and refer to in this profile.The template will be used when creating a business customer master record.

" You may also use a reference consumer, which reduces the amount of customer data that is stored after creating a customer master for individuals.

" Select one Scheme to be the standard that can be used for stores that have not been assigned to a particular scheme.

" Once your have created your Basic Settings for Order Entry profile, assign the sites that will be using that scheme for Retail Store order entry.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Grouping of allowed order types

Cash Sale

KeyKey 0003Customizing schema

Rush Order

Sls Doc typeSls Doc type DefaultDefaultDescriptionDescription

CSRO

Standard OrderSO

Standard

Sales Processes: Customizing

" The grouping of allowed order types, allows you to establish which types of orders a store may issue.

" Limiting the order types to those actually generated by stores, limits the options available at entry and speeds the process.

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SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Grouping of Ctries for Cust. Maintenance

KeyKey 0002Customizing schema

CountryCountry DefaultDefaultDescriptionDescription

United StatesUS

United States

With regionsWith regions

Sales Processes: Customizing

$

" Grouping of countries for customer maintenance is also a time saving device during sales order entry. If your stores are all with in one country, you limit the country codes that the system must search on sales entry.

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SAP AG 2001

You are now able to:

! Customize Sales Processing profiles

! Enter Sales Orders in SAP Retail Store

! Create Customer Master records in SAP RetailStore

! Change sales prices at the store

Sales Processes: Unit Summary

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Sales Processes Exercises

Unit: Sales Processes Topic: Template Customer

At the conclusion of this exercise, you will be able to:

• Create Customer master records

Your company stocks its expensive articles in the DC, which ships directly to the customer. You must do some customizing before you are able to record this type of sale in the store using SAP Retail Store.

7-1 Because the Sales order process requires that you have a template customer, you want to begin by creating a customer in SAP Retail that reflects the profile of your store�s regular customers.

Some general information about your store that you might want to know is:

Field Name Value

Company Code R300

Sales Organization R300

Distribution Channel R1

Division R1

Account Group New customer via internet

Region AZ

postal code for Scottsdale 85260

Juridiction code AZ0000000

Transportation zone 0002, Mountain

Reconciliation account 140000

Payment Terms Cash

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7-1-1 How will you create a template customer?

7-1-2 Record the Customer number for your template customer.

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Sales Processes Exercises

Unit: Sales Processes Topic: Customize Sales orders

At the conclusion of this exercise, you will be able to:

• Customize the Sales order area for SAP Retail Store

Your company stocks its expensive articles in the DC, which ships directly to the customer. You must do some customizing before you are able to record this type of sale in the store using SAP Retail Store.

8-1 Now you can customize the sales order controls for SAP Retail Store. You will use your own template customer and plan for direct customer shipment and payment by credit card. You also want the stores to change prices from time to time and to use a consumer master record for individual customers.

8-1-1 What path do you take to customize sales order control?

8-1-2 Create a schema ##01. An easy way would be to copy schema 0001 and modify it for your needs.

8-1-3 Assign your schema to your site, T8##.

8-2 Now you must identify the order types that your store will use.

8-2-1 Must you create a new group of allowed order types?

8-2-2 Are any other steps required to ensure your store has access to these order types?

8-3 Check the Grouping for Countries

8-3-1 What is the purpose of Grouping of Countries for Customer maintenance?

8-3-2 Will it make a difference if you do not assign a country grouping code to your site?

8-3-3 Assign the appropriate Country Grouping to your site, T8##.

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8-4 You want your stores to be able to respond quickly to local competition and so you will give them the authority for short-term price changes. You also think it is helpful if they can view a history of an articles prices.

8-4-1 How can you limit the duration of a price change? Is this already customized, or must you complete another customizing table?

8-4-2 Is there a separate customizing table to allow your store to change the prices?

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Sales Processes Exercises

Unit: Sales Processes Topic: Online Sales Order

At the conclusion of this exercise, you will be able to:

• Process sales orders online.

With customizing completed, you can use SAP Retail Store to create a variety of sales orders.

9-1 Sign on to SAP Retail Store at the sales desk, and greet your new customer, Fred Smith. Fred lives at 234 Sleepy Hollow Drive, Jamestown, Arizona, 85260. Fred wants to purchase a tuner (R100016) to be delivered to his home.

9-1-1 What path do you take to create a customer while you are in the process of creating a sale?

9-1-2 Do you need any additional information to create a customer master record for Fred?

9-1-3 When you have completed entering Fred�s information, record the sale. Must you know the price to record the sale?

9-1-4 What switch must you set to ensure delivery to his home?

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9-2 Process the Sales order you just created.

9-2-1 Can you process a sales order with just the customer number or must you know the order number?

9-2-2 Before you deliver the product add another article, R100055 to Fred�s order. How can you accomplish this?

9-2-3 Record the delivery of both articles. How do you accomplish this?

9-3 One of your competitor�s is have a sale on tuners starting later this week. You believe you must respond to that price pressure and lower the price on R100016 as well for the length of her sale.

9-3-1 How will you lower your store price?

9-3-2 When will the price change take effect? Why?

9-3-3 View the price history of your tuner and lower the price by $2. What is your new price?

9-4 Now, a new business customer would like to purchase 4 hammer�s (R100010) and 6 screwdrivers (R100009). The man at the counter represents Brown Constructions Co., at 67 Builders Way, in Tempe, Arizona. You also want to give this customer a special discount for their first order to encourage them to return.

9-4-1 Create a new customer using the business form. How does this differ from the individual?

9-4-2 Create the sale and before you complete it, enter a discount of 2% for each of the items. How can you do this? Complete your sale with the discount.

9-4-3 Then go to the system at headquarters to view the two customer master records. How are they different in the system? Can you describe the reason for the difference between the two customer master records?

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Sales Processes Solutions

Unit: Sales Processes Topic: Customer Template

7-1 Create a template customer:

Logistics → Retailing → Master data → Edit customers → Business partner → Customer → Create → Full

The account group for your template customer is: New customer via Internet.

This account group is assigned an internal number when the customer is created. Leave the customer field blank.

The following are the required fields on General data, the Address screen:

Field Name Values

Name T8## Reference Customer

Search term Retail

Street/house number

ref. street 99999

Postal code City 85260 Scottsdale

Country US

Region AZ

Jurisdict. code AZ00000000

Transportation zone

0000000002

Language English

Now select Company Code data, and enter 140000 in the Recon. account field on the Account Management screen.

On Payment transactions, enter 0001 in Terms of Payment.

In the Sales area data, you must define some Order fields. They are:

Field Name Values

Cust.pric.proc. 3,

Cust. stats grp 1, relevant for statistics

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You should also define some Shipping information:

Field Name Values

Delivery priority 1

Order combination X

Shipping conditions 01

On the Billing document screen you want to enter some information.

Field Name Values

Incoterms FH

Terms of payment 0001

Tax 0, exempt

Save the customer record. The system displays the customer number which you will need for the next exercise, so record the number.

Customer number_________________________

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Sales Processes Solutions

Unit: Sales Processes Topic: Customize Sales orders

8-1 Customize Sales Order for SAP Retail Store.

8-1-1 The path to sales order customizing is:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order→ Basic Settings for Order Entry → Define Customizing Schemas with Basic Settings

8-1-2 Select 0001, Standard schema. Press Copy. Enter your schema number ##01. Make the following entries:

Field Name Values

Direct del. act Check

Credit card check

Templ. customer The customer you just created

Consumer Check

8-1-3 To assign the schema you just created to your site T8##, use the following path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order→ Basic Settings for Order Entry → Assign customizing schemas to plants

Press New entries, enter your site number and your schema number in the appropriate fields.

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8-2 Check for the allowed order types. Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order→ Grouping of allowed order types

Select: Order entry, allowed order types

You will note that there is only one order type schema, 0001, with 3 order types. Identified are:

Cash sale Rush Order Standard Order

8-2-1 No, all the order types you will need are already defined.

8-2-2 Not necessarily, as standard order is the default, that is the one that displays. However, you can assign this schema to your site. Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order→ Grouping of allowed order types

Select: Assign order type grouping to sites

8-3 Grouping of Country Codes

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order → Grouping of Countries for Customer Maintenance

Select: Define Country Grouping for Countries. There you will see two groupings, one German language countries; and the second, English language countries.

8-3-1 There are over 250 country codes in the system. Grouping country codes together and assigning the group to a site, reduces the number of country codes the system must check.

8-3-2 In this instance, it will make a difference. Because the German language schema is designated as the default, if you do not assign 0002 English language grouping, you will not be able to designate the US as the country where your customer lives. Nor will you be able to enter data like postal codes that are checked according to the country code.

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8-3-3 Assign the Country Grouping to your site. Use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Order → Grouping of Countries for Customer Maintenance

Select: Assign Country Grouping to Sites. Press New entries, enter your site number and grouping 0002.

8-4 To limit the duration of store price changes, use the path:

Tools → AcceleratedSAP → Customizing → Edit Project → SAP Reference IMG

Logistics � General → SAP Retail Store → Sales Prices → Basic Settings for Sales Prices

8-4-1 Select Define Customizing Schemas with Sales Price Basic

The Standard Schema has no limit on length of validity period. If it has not already been done, enter 15 to limit a price change to 15 days. Note also that this schema allows historical prices for 30 days in the past and planned price changes 30 days in the future to display.

8-4-2 No, there is not a separate customizing table to allow stores to change prices. You activated that option when you selected the check box, Entry of prices, in Define Customizing Schemas with Basic Settings

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© SAP AG IRT370 5-24

Sales Processes Solutions

Unit: Sales Processes Topic: Online Sales order

9-1 Sign on to SAP Retail Store:

Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon.

9-1-1 Under Sales order, select the button to create customer. Use the fields for private customers.

9-1-2 No, you need only the name and address to create a full customer master record. The balance of the information will be copied from the template customer.

9-1-3 No, the system provides the price from the article master data for the store.

9-1-4 To ensure that the tuner is delivered to his home, select the button delivery.

Press Create order. When the order displays, go back to the main menu.

9-2 To process the sales order:

9-2-1 Under Sales, select Process sales order. No, you can find the sales order using a combination of information in the fields on the screen. Enter Fred�s customer number and press Find orders.

9-2-2 To add another article before shipping, select the pencil icon for Edit order. Enter the Article number R100055 and the quantity, 1. Press Post change.

9-2-3 Select the order again. This time select the truck icon for deliver order. Enter the quantity against each article and press the Deliver goods button on the subsequent screen.

9-3 Sign on to SAP Retail Store:

Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon.

9-3-1 Select Sales prices under Master data. Enter your article number R100016 and press Change prices.

9-3-2 The price validity dates default to tomorrow and fifteen days later. This is because the system requires at least one day lead time to send the price change to the pos system. The length of time is set in the maximum allowed validity period, in the basic Settings for Sales Prices.

9-3-3 Press Show price history. Enter 196 in the new price field and press Save.

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9-4 On the main menu of SAP Retail Store, select Sales Order Entry.

9-4-1 Create customer. Ensure that you select company for the main form of address, and enter the name of the company in the Business customer column.

9-4-2 Enter your article numbers and the quantities:

Article Requested quantity

R100009 6

R100010 4

Before you complete the order, select the Conditions tab.

Select Condition type, Customer Discount and enter 2 into the rate for both items. Press Create order.

Go to the main menu and select, Process sales order.

Enter your business customer number and press Find orders. Or enter the order number and press Change order.

When the order is displayed, select Conditions and note that the system filled in the rate of �2.00% and calculated the new price.

You can complete the delivery as in solution 9-2.

9-4-3 Go to the Customer master area on mySAP Retail, use the path:

Logistics → Retailing →Master data→Edit customers → Business partner → Customer → Display → Full

Enter your consumer customer number. Note that there are two tabs in the General Data area.

Select the Company code data. View those tabs and note that there is no Sales area data available.

Now, enter your business customer number. Note that you now have an additional 3 tabs for General data: Control, Marketing and Export data.

In addition, you now have Sales area data.

The difference arises from using the two different templates, consumer and customer. However, it reflects the fact that relationships with consumers tend to be less complex than those with other businesses, and so less data retention is necessary.

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SAP AG 2001

! Allocation and Promotion

! Releasing Reports for display

! Retail Reports

Contents:

Information

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! Display/maintain promotions

! Display/maintain allocations

! Display stock

! Display open goods receipts

! Display SAP standard analyses

At the conclusion of this unit, you will be able to:

Information: Unit Objectives

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© SAP AG IRT370 6-3

SAP AG 2001

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Course Overview

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

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SAP AG 2001

! A store manager keeps close watch over allaspects of the business. Reports are the tools s/herelies upon to fine tune day-to-day operatingdecisions.

Information: Business Scenario

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© SAP AG IRT370 6-5

SAP AG 2001

Mary JonesStore Manager

Mary JonesStore Manager

Information

StoreStore

Head officeHead office

" Information is readily available for decision making at the store level. The reports that are currently available through SAP Retail Store are:

$ Allocations

$ Promotions

$ Stock Overview

$ Open goods receipts

$ Standard Analysis

- Article

- Promotion

- POS: Cashier

- POS: Sales based on receipts

- STRPS

- Customer/Article

- Market-basket analysis - sales receipt

- Market-basket analysis - sales receipt/article

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SAP AG 2001

! When your merchandise managers run apromotion they want to be able to plan thepromotion and execute the purchasing anddistribution seamlessly. Using allocation tablesand Retail promotion they can.

! Store managers want to know and fine tune thestock that is allocated to their store and whichpromotions are going to be run in the near future.

Allocation and Promotions: Business Scenario

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SAP AG 2001

Head officeHead office

Plans Plans

VendorVendor

Coordinates Coordinates

Monitors Monitors

Store 1Store 1Store 2Store 2

DCDC

Allocations: Overview (1/2)

" Allocation tables are tools that some retailers use to plan, control and monitor the flow of merchandise to distribution centers and stores.

" Allocation tables can be used to:

$ Allocate merchandise to sites(which sites, how much merchandise)

$ Determine vendors as the source of supply

$ Generate follow-on documents (purchase orders, deliveries)

$ Notify sites of allocations and receive volume requests

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© SAP AG IRT370 6-8

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Notification Categories of allocation table

Notif. form sites 11

KeyKey BANotification Category

Notif. form DC

Notif. formNotif. form

Days to reply deadlineDays: urge reply

Reply controlReply control

Reply required

Fill CQ with RQ

Allocation: Customizing for SRS (1/2)

" Notification Category for SAP Retail Store is BA. The screen is primarily used for linking requirements for notification of hard copy or EDI notification.

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© SAP AG IRT370 6-9

SAP AG 2001

IDES Smart Retailer Inc.IDES Smart IDES Smart Retailer IncRetailer Inc.. Customize

Notification Categories of allocation table

Message deter.Message deter.

Data TransferData Transfer

Transfer header text

MD site man.

OD DC manually

No message determination

Transfer item texts

Transfer del. phase Transfer requested qty

Standard price Transfer sales prices Transfer purchase prices

Allocation: Customizing for SRS (2/2)

" The only requirement for SAP Retail Store, is no message determination, as the store will view their allocation table directly in SAP Retail.

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© SAP AG IRT370 6-10

SAP AG 2001

All Tunersand CDson Sale

30% off

All Tunersand CDson Sale

30% off

Promotions: What the Customer Sees

" Promotions to the public seem quite simple. The store simply lowers the price.

" However, from a logistics and accounting view point, much additional work must be done to ensure that the right merchandise is on promotion and the right volume of merchandise is available at the point of sale.

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SAP AG 2001

MMM

Creme%

PromotionPromotion

MMM

Creme%

Pricecalculation

Rebates

Conditions

Free goods

Orderprocessing

Shipping

Inventorymanagement

Goods receipts

Purchase orders

Allocations

Requirementsplanning

ClassificationInformationsystem

AssortmentsAssortments

AdditionalsAdditionalsPOS inbound/

outboundPOS inbound/

outbound

Catalogprocessing

Catalogprocessing

Promotions: What Actually is Required

" In headquarters a great deal goes into a promotion execution. Through SAP Retail and SAP Retail Store much associated with promotion planning and execution is automated.

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SAP AG 2001

Other Reports

! Stock Overview

! Open Goods Receipts

! SAP standard analyses- POS: Cashier- POS: Sales based on receipts- STRPS- Customer/Article- Market-basket analysis - sales receipt- Market-basket analysis - sales receipt/article

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© SAP AG IRT370 6-13

SAP AG 2001

! Perform the steps to prepare reports for use bySAP Retail Store

! Describe the types of information availablethrough SAP Retail Store

You are now able to:

Information: Unit Summary

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© SAP AG IRT370 7-1

SAP AG 2001

! Master Data available through SAP Retail Store

Contents:

Accessing Master Data

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© SAP AG IRT370 7-2

SAP AG 2001

! Access the master data display on SAP RetailStore

At the conclusion of this unit, you will be able to:

Accessing Master Data : Unit Objectives

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© SAP AG IRT370 7-3

SAP AG 2001

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 1 Introduction

Course Overview

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

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© SAP AG IRT370 7-4

SAP AG 2001

! Managers in the stores may have need of otherinformation about their store. They also may offergoods directly to the consumer on-line throughtheir product catalog. They can access thisinformation using SAP Retail Store.

Accessing Master Data: Business Scenario

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SAP AG 2001

Accessing Master Data

Head officeHead office

Product CatalogProduct Catalog

StoreStore

StoreStore

CustomerCustomer

Assortment ListAssortment List

Shelf LayoutShelf Layout

" Several types of master data are accessible at the store using SAP Retail Store.

" We know about and are able to use:

$ Assortment list data, described in the unit on Purchasing

$ Customer master data, described in the unit on Sales

" We can also access Store master data and Product Catalog data using SAP Retail Store.

" Space management information can also be made available.

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SAP AG 2001

General data

Address/communication

Blocking Data

Opening timesLayout Data

DepartmentsMerchandise Categories

StoreStore

Store - General Data

Receiving points

" Store master data includes all the information required for the store to function as a selling site.

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© SAP AG IRT370 7-7

SAP AG 2001

ArticlesArticlesArticles Layout modulesLayout modulesLayout modules

Electronics

Hardware

LayoutLayoutLayout

Layout module:Electronics

Layout module:Hardware

Layout module:Sporting Goods

SiteSiteSite

Store: Layout

Tuscon

Denver

Tempe

" Information on the grouping of articles in Layout modules and the assigning of modules to the store is also found in the store master data.

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SAP AG 2001

SAP Retail Store − Space Management

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc.

Retail Store

External SpaceManagement Software

Middleware

View planned store layout.

$ Interface to external space management systems make a variety of plans available on mySAP Retail.

$ The current shelf structure and the next planned structure can be viewed directly using SAP Retail Store.

$ If space management software supports conversion of planograms to html format, you can view graphical displays of individual shelves and products.

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SAP AG 2001

Product Catalog

" The Product Catalog provides you with a simple and efficient way of presenting a range of products effectively on the Internet or in SRS.

" The product catalog can be used in a variety of ways:

$ As a cost-efficient alternative to printed catalogs

$ For presenting weekly or monthly special offers

$ As an application for a kiosk system in a public location or at the point of sale

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SAP AG 2001

Product Catalog

" In addition to grouping the catalog into product categories, you can incorporate multimedia objects like pictures and sound documents that are centrally managed in the SAP Retail system.

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SAP AG 2001

Masterdata

Catalog variants for different countries

International formats for numbers, prices, dates:

URL for

URL for

DEM

USD

German

English

French FRF

Italian ITL

VariantVariant LanguageLanguage CurrencyCurrency

Hair dryer

$20.00

MM/DD/YYYYMM/DD/YYYY

TT.MM.JJJJTT.MM.JJJJ

29,80 DM29,80 DM

3000 Lire3000 Lire 19.90 $ 19.90 $

Product Catalog - International

Haartrockner

35,00 DM

" A catalog can be maintained in multiple languages.

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© SAP AG IRT370 7-12

SAP AG 2001

! Access your master data records on SAP RetailStore

You are now able to:

Accessing Master Data: Summary

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©SAP AG IRT370 8-1

SAP AG 2001

! Overview of mySAP Workplace

! People, Roles, Business Activities and mySAPRetail

! Using mySAP Workplace with mySAP Retail

Contents:

mySAP Workplace -- Retail

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©SAP AG IRT370 8-2

SAP AG 2001

! Describe mySAP Workplace

! Describe the roles concept

! Create your own role

! Use mySAP Workplace with mySAP Retail

At the conclusion of this unit, you will be able to:

mySAP Workplace -- Retail: Unit Objectives

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©SAP AG IRT370 8-3

SAP AG 2001

Course Overview

Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes

Unit 5 Sales Processes

Unit 8 mySAP Workplace

Unit 6 Information

Unit 7 Accessing Master Data

Unit 9 Conclusion

Unit 1 Introduction

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©SAP AG IRT370 8-4

SAP AG 2001

mySAP Workplace: Business Scenario

IDES Smart Retailer Inc.IDES Smart Retailer Inc.IDES Smart Retailer Inc.

Retail Store

ITS Server

WorkplaceServer

mySAP Workplace

! We are using SAP Retail Store in our store because it meets our need for an easy to use system for our staff where there is high turnover.

! The store manager and office staff have additional requirements which can be met by using mySAP Workplace.

# mySAP Workplace is also used with the ITS middleware and all retail functionality can be accessed in the store.

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©SAP AG IRT370 8-5

SAP AG 2001

WebserverWeb

server

Workplace Architecture - High level overview

Work-placeserver

SAPRetail

APOBW

WorkplaceMiddleware

� Web Server

� Internet Transaction Server / SAP GUI for HTML

� Web Browser

Desktop

� Basis 4.6

� User Management

� Role Administration

�RFC Administration

New servers

Components

...

# The mySAP Workplace is a personalized, server-based, enterprise portal that provides fast, easy, and convenient web-based access to all the internal and external applications, content, and services they need.

# The mySAP Workplace empowers users to perform effectively in dynamic, fast paced, market driven work environments by placing the right information and applications at their fingertips through an interface that is easy to learn, tailor, and use.

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©SAP AG IRT370 8-6

SAP AG 2001

AGate

Browser

WGate

Web Server

HTML TemplatesCSS Files

SAP Retail

User RequestUser Request

Service FilesService Files

InputInput

OutputOutput

HTML TemplateCCS Files

HTML TemplateCCS Files

HTML PageHTML Page

Processing One Request from the Web

Workplace

# The mySAP Workplace architecture consists of three layers:

# In the store the user needs only a web browser running on his or her workstation.

# The communication partner of the web browser is a web server, which is part of the Workplace Middleware. The SAP Internet Transaction Server (ITS) creates the connection between the web server and the Workplace Server. The workplace server handles the role definitions and the Central User Administration, if that is used.

# The workplace is integrated into mySAP Retail via an RFC connection.

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©SAP AG IRT370 8-7

SAP AG 2001

People, Roles, Business Scenarios, Components

Store Positions

Gds ReceiptsPick, Pack,Deliver

PlanningEvaluation

PlanningFloor layoutCompetitiveAnalysisEvaluation

People perform Roles to participate in Business Activities implemented by ComponentsPeople perform Roles to participate in Business Activities implemented by Components

Sales Staff Stock Clerk

Sales Staff Stock Clerk Dept. Manager

Sales StaffStore Manager

Stock Management

Merchandise SalesStaffing (HR)

Store ProfitabilityLoss Prevention

KarenKaren

SusanSusan

JohnJohn

# Within the mySAP Retail Workplace concept, people and the work they perform can be described by roles.

# This diagram shows how several people serving in different positions can be assigned roles to facilitate their mySAP Retail tasks.

# Roles are focused on each individual's tasks and responsibilities in the store and answer the question: How do I complete the work for which I am responsible?

# A role includes all activities (functionality, content, and services) a person performing a role needs to participate in the corresponding business activities. Roles that are involved in business activities include the necessary know-how, such as help and guidance.

# The role determines the visual appearance of a user�s Workplace. It is used to structure the launch pad and the display of mini-applications.

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©SAP AG IRT370 8-8

SAP AG 2001

! Describe mySAP Workplace

! Modify a role

! Use mySAP Workplace to perform retail tasks

You are now able to:

mySAP Workplace: Unit Summary

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©SAP AG IRT370 9-1

SAP AG 2001

InformationSales

SAP Retail Store is:

Masterdata

Purchasing

Comprehensive Retail Store Functions

Inventorymanagement

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©SAP AG IRT370 9-2

SAP AG 2001

SAP Performance Map

! SAPNet Alias: performancemarket and performancemap! Released for customers and partners (free of charge)! Central point of access for performance-related topics! Divided up in line with the mySAP.com components (contains

core and industry-specific areas, plus cross-component andtechnical blocks)

! Gives recommendations and suggestions, detailedinformation, documents and links, and a direct link to relevantnotes and collective notes in OSS

! Continually updated and enhanced! Available in English (some notes and details are translated into

other languages)

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©SAP AG IRT370 9-3

SAP AG 2001

SAP Best Practices for Retail ...

...Offer you "Best Practice" configuration of mySAP.comRetail in a number of versions for the following sectors:

� Fashion (including apparel, textiles, footwear) *� Food (discounters, supermarkets, hypermarkets, convinience stores) *� Wholesale (technical wholesale, mail order, Internet) **� Hardlines (specialists in building materials, electrical items, toys, and

so on) **

...Are an implementation tool combining AcceleratedSAP(ASAP) and Preconfigured Systems (PCS), are free ofcharge, and can be installed in a day

* already available ** planned

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr

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©SAP AG IRT370 9-4

SAP AG 2001

SAP Best Practices for Retail ...

...Provide help in every mySAP.com Retail implementation!

" ... The preconfigured development client reduces the projectruntime.

" ... SAP Best Practices for Retail allow early prototyping in theimplementation, which reduces problems later thanks to a system-based discussion in the Blueprint Workshops.

" ... They contain detailed documentation of the preconfiguredprocesses including full integration with AcceleratedSAP.

" ...They enable you to set up a pared-down, functioning system in ashort period of time and test live operations.

Contact for Buying Any SAP Module Materials: [email protected] Visit: www.sapfans.co.nr