IS 425

Enterprise Information ILECTURE 1

Winter 2004-2005I would like to Acknowledge Prof. Norma Sutcliff for developing the original lecture

notes for this class

Session 1 2

Olayele Adelakun (Ph.D)Assistant Professor CTI

 Office: Room 735 CTI 7th Floor

Phone: 312-362-8231Fax: 312-362-6116

Email : yele@cs.depaul.eduWeb: http://facweb.cs.depaul.edu/yele

Session 1 3

Introductions

Info on the instructor Please let everyone know –

Your Name and nickname if you have one Your Major Your interest in taking IS 425 The IS area that particularly interests you

Data Oriented (4) Design/Development Oriented (5) Infrastructure Oriented (2) Internet Oriented (3) Management Oriented (5)

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Course Goals

By the end of the course the student will be able to: Analyze the major business forces that influence IT usage in

organizations, Analyze the major business processes and information flows in

organizations, Evaluate the current IT conflicts and use critical thinking skills to

argue positions, Analyze characteristics of the major IS professional

competencies.

Session 1 5

Readings

No required printed textbook All readings (required and recommended) are web

available Most come from Books 24x7 service available to all

DePaul students IS 425 Course homepage has instructions DePaul Online Library's 24x7 E-Books is starting

point Assigned weekly readings are found at

http://facweb.cs.depaul.edu/yele/is425.asp

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Grading Scale

A+ 98-100 B+ 88-89 C+ 78-79 D+ 68-69

A 92-97 B 82-87 C 72-77 D 62-67

A- 90-91 B- 80-81 C- 70-71 D- 60-61

F 0-59

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Prerequisites

IT 215 or SE 325

Assignments 30% Quizzes / Homework -- lowest dropped 30% Individual Paper  -- due week 5 30% Team Debate  -- due week 11 10% Participation

-- attendance (701/702) or makeup or discussion forum (DL)

___________

100% Total 

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Quizzes and/or Homework

30% of final grade Week 2, Week 4, Week 8, Week 9 Average of highest 3 – lowest dropped Homework assignments are for: Sorry –

No makeup quizzes allowed No late homework submissions allowed

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Individual Paper

Due Week 5 An IS Competency Analysis == of your choosing Use 3 primary web-accessible sources 3-4 pages (12 point font, double line spaced) Sections:

1. Introduction (What is the competency?)

2. What are the characteristics of this competency?

3. Why is this competency important to employers?

4. What skills does this competency draw on (courses)?

5. What makes a person more valued than others in exercising this competency?

6. Why are you interested in this competency?

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Team Debate

Two teams will debate an issue (pro/con) 5 members on each team At least one member of each team “argues” All members provide research and analysis Debate takes place in week 11 session Paper is due Week 11

Session 1 11

Participation

10% maximum of the grade How earned? Completion of Survey (1%) found on COL

Class Attendance Class Participation

Session 1 12

MS-IS Curriculum

Competency based The Four Phases

Pre-requisite Phase Java (2), Stats, A&D, Telecom, Internet Apps

Foundation Phase Gateway Course – IS 425 OO Modeling – SE 430 Database Design – CSC 451 Distributed IS – ECT 425

Advanced (develop competencies) Phase 8 courses (3 500-level)

Capstone Phase – IS 577

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Competencies

19 predefined modules With advisor you can develop a personal

competency with 8 course maximum Successful completion of 4 courses (C- / above)

in module attains competency in that module Courses can and are “double-counted” between

competencies Thus, at least 2 competencies are possible

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Competencies continued

19 competency modules groupingsi. Data Oriented (4)

ii. Design/Development Oriented (5)

iii. Infrastructure Oriented (2)

iv. Internet Oriented (3)

v. Management Oriented (5)

Competency Cross-list Worksheet

Session 1 15

MSIS 2005 Overview

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Data Oriented Competency

Database Design I Demonstrate proficiency in database fundamentals

Database Design II Understand advanced database topics such as distributed and object oriented data bases

Data Mining & Analytics Be able to combine data mining, statistics, and decision support into a business intelligence solution

Knowledge Management Understand various knowledge management technologies

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Design/Development Oriented

Application DevelopmentDemonstrate proficiency in modeling and writing software application specifications

Software EngineeringDemonstrate proficiency in developing software applications for enterprise systems

E-Business SystemsDemonstrate proficiency in developing applications to handle e-commerce

HCI MethodsUnderstand and apply human-computer interaction usability concepts for applications

Enterprise Systems Integration|Demonstrate proficiency in designing and integrating applications for an enterprise

Session 1 18

Infrastructure Oriented

Network DesignDemonstrate proficiency in designing and implementing computer networks

Information Assurance & Security DesignDemonstrate proficiency in designing procedures and technologies to protect and restore information and data

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Internet Oriented

Internet Application DevelopmentDemonstrate proficiency in designing and implementing applications for the Internet

Wireless/Mobile ApplicationsDemonstrate proficiency in designing and implementing applications for wireless devices

Advanced Internet TechnologiesDemonstrate proficiency in designing and implementing applications that utilize the latest Internet technologies

Session 1 20

IT Management Oriented

Project ManagementUnderstand how to manage technical and human assets for attaining project goals

IT Architecture DesignUnderstand and design IT architecture to further business strategic goals

IT Planning & StrategiesUnderstand and generate strategies to strengthen business market position using IT assets

Global Systems & StrategiesUnderstand global systems tools and mechanisms for managing in a virtual organization

Legal & Social IssuesUnderstand and analyze IT situations for conflicting legal and social issues

Session 1 21

Basics

What is the most basic goal of a firm? “Make a profit as in Profit = Return* – Costs”

versus “Make a customer” Sooooooooo ------ To sell something – what must be done? Have something that can be sold for more than it

costs IT is involved in increasing Sales (e.g., CRM) IT is involved in decreasing Costs (e.g., SCM)*Return = Revenue = Sales for our purposes

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Basics continued

Primary activities – those that transform inputs into something that people will buy – a manufacturer: Inbound logistics Operations Outbound Logistics Marketing and Sales Service

Secondary activities – those that support those involved in primary activities Procurement Technology Development Human Resource Management Firm Infrastructure

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                                                     Figure 3.6: Porter's value chain model for a manufacturing firm. (Source: Reprinted with permission of the Free Press, a Division of Simon & Schuster Inc. from Competitive Advantage: Creating and Sustaining Superior Performance. Copyright © 1985 by Michael Porter.)

Porter’s Value Chain Analysis Model

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Basics

Which Primary activities are categorized as Costs? As Sales? Input Logistics Operations Output Logistics Sales Service

Which Secondary activities are categorized as Costs? As Sales? Firm Infrastructure Human Resource Management Technology Development Procurement

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The Value Chain for Firms

Clarifies: key processes core competencies activities

Strengths Weaknesses Value-adding potentials Cost-reduction potentials

Develops: strategy strategic advantage

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The Value Chain for Firms

Targeted Activities that improve Value Chain Find Information Systems to fill need

Use Value Chain to analyze each competitor’s Strengths Weaknesses

Use Value Chain to determine usefulness of employing Inter-Organizational Information Systems (IOIS), e.g., SCM

Session 1 27

Value

So, to determine our value chain, what must we have?

Information? What is a datum or what are data? What is information? What is knowledge? What is the aim as an information systems

professional on “information”?

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Information Value

How can a firm enhance information’s value?

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Information

What raises information value? Access? Accuracy? Context? Reliability? Synergies with other information? Volume? Now, turning to the profit paradigm?

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Information and Profit

Goal =

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Economic Sectors

Sector Costs Return Productivityor Profit

Agriculture Equipment, seed and labor

Produce sales Yield/acre

Mfg Plant and Production costs

Product sales Pieces/unit of resource

Service Wage and technology

Sale of skill or information

Capacity

Information Wage and technology

Relative information value

Rate of increase in information value

Session 1 32

Focus on Task Focus on Information

How do we organize the enterprise?

Based on the work breakdown, type of task, or process step

Based on sets or collections of information

Who makes major decisions?

The manager overseeing the process The employee who has the opportunity to affect information's value

How are employees evaluated?

The manager evaluates the employee on how well the task was performed, irrespective of how much the task contributed to the enterprise

Evaluation is performed by peers who are affected by changes in information's value

Changes Caused by Shifting Focus from Task to Information

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Consequences

Bad decisions. Inaccurate, disconnected, and incomplete information contributes to poor, destructive, and costly decisions.

Wasted resources. Redundant information usually suggests wasted resources.

Missed opportunities. Opportunities can be missed when information is not available or complete at the time or place it is needed.

Poor customer service. Poor customer service, and the resulting loss of goodwill, are often the result of ineffective information distribution.

Operational difficulty. Corporate policy may dictate that information be gathered, stored, and disseminated … the policy may actually be a hindrance to effective business operation.

Distorted application of technology.

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Conclusion

The role of Information: The way an employee views his work, the way work is

managed, and the way an enterprise organizes itself are challenged by the modern focus on information as a corporate asset.

Information as a Resource: A new business reality can be created to capitalize on

information as an exciting resource.

Gain Advantage: If we can increase the value of our enterprise's information,

then when our competitors fail to do so, we cannot help but gain a significant advantage and vice versa.

Value opportunity

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Homework

Complete and submit the Survey on COL – Assignments

Read the items under week 1 & week 2 Complete and submit Homework 1 on

COL – Assignments Find on the web 3 topics that are "hot" topics for CIOs.

  Write a short description of the 3 topics explaining if

the topic affects some part of the profit formula.   The total description can not exceed 150 words or 50

words for each topic excluding References. BRING COPY OF THE ASSIGNMENT TO CLASS  SO

WE CAN DISCUSS IN SESSION 2  AFTER SUBMITING ASSIGNMENT ON COL

That’s all folks!!!

Have a good week--