is a comprehensive one-year executive coaching program for

FULL INFUSION is a comprehensive one-year executive coaching program for teams and organizations in high-stakes, high-impact occupations that require high levels of expertise.

ENGAGEMENT PLAN • Forensic Organizational Analysis (FOA)• Strategic Organizational Analysis (SOA)• Chain of Commitment assembly• Leadership and personal effectiveness coaching• Executive leadership consulting• Leadership skills education• Quarterly team engagement surveys• Quarterly executive progress reports• Facilitated team conversations and exercises• Mentors Among Us interview• Three-year strategic positioning plan• Progress tracking and accountability tools• Final Coach’s Briefing

OUTCOMES • Enhanced team synergy and engagement• Higher employee motivation• Expanded leadership effectiveness• Elevated confidence and morale• Gains in productivity, efficiency, and quality• Improved team function and cohesiveness• Enriched workplace relationships• Decrease in interpersonal conflicts• Healthier organizational culture• Sustained post-program momentum• Reduced team anxiety• Improved organizational rhythm• Strategic clarity and collaboration

JOHN M. COLLINS MA, SHRM-SCP John Collins is an executive leadership coach specializing in working with professionals in positions of public trust, and is also the host of the weekly Critical Victories podcast in which he explores ways to improve decision-making in business and government. The author of three books, John has a master’s degree in organizational management and holds a formal certification from the Society for Human Resource Management. John was formally trained by the College of Executive Coaching and has worked with people, teams, and organizations all over the United States and overseas. At the heart of John’s approach to working with his clients is a disciplined focus on helping people’s intentions overpower their circumstances. John is frequently praised by his clients for his warmth, energy, and insight.

22200 W. Eleven Mile Road #2021 | Southfield, MI 48037 | www.criticalvictories.com | (517) 803-4063 | [email protected]

http://www.criticalvictories.com

mailto:[email protected]

Program Summary

FULL INFUSION is a sustained one-year executive coaching program administered for teams and organizations seeking to evaluate and refresh their overall effectiveness and enthusiasm.

A comprehensive forensic organizational analysis is conducted to identify areas of organizational culture and functioning where energy, if any, is being wasted on coping with barriers to optimal performance.

A strategic organizational analysis is conducted to better understand organizational strengths and opportunities, which allows for a more customized application of coaching and consulting services

During the year, a multimodal blend of team development strategies are applied, including personalized coaching, management consulting, learning content, assessments, and facilitated conversations.

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✅ Getting Started

1. Initial consultation2. Assign a program coordinator3. Determine program start date4. Engagement agreement

5. Chain of Commitment registrations6. Program start (1st Monday of any month)

✅ Pricing

We use a standard formula to determine program pricing based on the number of participants.

During the initial consultation, we will determine how many participants from your organization will be in the program.

Based on the information we gather, a formal proposal with an engagement agreement will be provided for your consideration.

Getting started is easy. We’ll do all the work!

✅ Time Commitment The commitment of time and energy for each participant is only a few hours each month. But the more effort participants put into their learning, the more they will get out of it. Our program is designed for maximum flexibility.

✅ Return on Investment (ROI) According to research conducted in the last 10 years, the return on investment for an effective coaching program can reach 700%.

FULL INFUSION participants enjoy a one-of-a-kind learning experience that improves the overall effectiveness of both individuals and their teams. It’s continuing education on steroids!





Program Terms and Principles

Chain of Commitment - a group of individuals who come together in a unified and collaborative effort to increase their individual and collective effectiveness. Unlike a chain of command, individuals within a chain of commitment are motivated by a sincere desire to improve themselves, their teams, the value they deliver to customers and stakeholders, and the environment in which they work. In the FULL INFUSION program, individuals must be part of a chain of commitment to qualify for personalized coaching and access to our educational materials.

Forensic Organizational Analysis (FOA) - a specialized assessment designed and administered to identify aspects of an organization’s operations and/or culture that are preventing optimal performance. Generally speaking, most reasonable people want to perform at a high level. When they don’t, it is often because their energy is being consumed by a need to cope with hardship. Because FOA is a way to identify where energy is being lost on coping, it sets the stage for positive change that can dramatically improve the feel and functioning of a team.

Mentors Among Us (MAU) - a program in which our executive coaches conduct live or recorded interviews of individuals having significance to our host organizations. Each interview, which last about 60-90 minutes, is conducted as an educational experience for the organization’s current members. Whenever possible, we seek to interview people who have high levels of institutional knowledge, are highly respected within the host organization, and have insights that would be of educational value to the audience. As part of the FULL INFUSION program, we conduct and record one MAU interview, usually in the latter half of the program.

Multimodal Blending - an approach to facilitating enhanced team functioning through the building of individual effectiveness at scale. In the FULL INFUSION program, we focus on presenting educational content that reinforces the coaching and consulting we do for our host organizations. Although most of our content is pre-prepared, we present it in a customized way whenever possible, which is informed by what we learn through our assessments and coaching sessions. Multimodal blending is simply the diversification of strategies leading to the host organization’s growth and enhanced overall performance.

Strategic Organizational Analysis (SOA) - a specialized assessment designed and administered to evaluate the strengths of people, teams, and organizations with an emphasis on scanning the host organization’s strategic environment for key opportunities to improve its culture and operations. This has the effect of expanding the overall capacity to deliver value to customers and stakeholders with minimal resistance. The SOA is a forward-looking assessment driven by an optimistic and resolute urgency to establish and advance key strategic priorities that raise the performance and reputation of the team or organization. The SOA is completed immediately after the FOA.




G E T T I N G S T A R T E D

To learn how FULL INFUSION can help your team optimize its performance, please complete the online registration form at the following URL: https://www.emailmeform.com/builder/emf/criticalvictories/fi

There is no obligation for submitting your registration. We can provide you a price quote based on our understanding of your needs and the number of people you anticipate being part of the program.

John M. Collins MA, SHRM-SCPExecutive Coach | Public Trust Coach | Facilitator | Author

Critical Victories, LLCPO Box 2021

Southfield, Michigan 48037P: (517) 803-4063

E: [email protected]

www.criticalvictories.com




ADVANCED EXPERT WITNESSING is a comprehensive and impactful online workshop for forensic scientists seeking to elevate their effectiveness during courtroom testimony.

DETAILS

• 4 daily self-paced modules (Mon - Thu)

• Live facilitation by a professional coach

• Thought-provoking videos and articles

• Personal facilitation guides

• Personal exercises and assessments

• Facilitated group exercises

• Daily coaching checkins

• Progress tracking and measurement

LEARNING OUTCOMES Participants of our program will experience remarkable gains in their knowledge and capacity to:• Earn the confidence of the jury and court officers

• Build a reputation as a consummate expert witness• Earn respect with the first two minutes of testimony• Defend the basis of scientific conclusions

• Minimize the adverse impact of performance anxiety• Control body language and facial expression• Avoid common courtroom mistakes

JOHN M. COLLINS MA, SHRM-SCP John is the creator and facilitator of the ADVANCED EXPERT WITNESSING program. He is an executive coach and leadership strategist with extensive experience working and leading in federal, state, and local forensic science laboratories. With nearly 30 years of experience, John has worked as a forensic scientist, laboratory director, system director, consultant, and instructor. He has a master’s degree in organizational management and holds a formal certification from the Society for Human Resource Management. He was formally trained by the College of Executive Coaching and has worked with people and teams in forensic science organizations all over the United States and overseas. John is the author of two pioneering text books, HR Management in the Forensic Science Laboratory and Crime Lab Report.

901 S. Bridge Street #227 | Dewitt, MI 48820 | www.criticalvictories.com | (517) 803-4063 | [email protected]





Program Summary

ADVANCED EXPERT WITNESSING is an engaging, interactive 4-day training program for forensic laboratory professionals seeking to elevate their effectiveness during courtroom testimony.

Participants are guided through daily learning modules supported by videos, articles, personal exercises, assessments, and other tools designed to facilitate personal growth and reflection.

An online chatroom allows participants to communicate with each other and share personal learning insights gained from each day’s content.

The program is taught and facilitated by John M. Collins, a highly experienced expert witness who earned a reputation as being a very effective courtroom orator and defender of his conclusions.


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Program Topics • Preparing for Court• Entering the Courtroom• Crushing the First 2 Minutes• Indicators of Credibility• Physical Comportment• The World’s First Expert Witness• Making the Commitment• Managing Anxiety• Rules of Evidence• Judicial History of Expert Witnessing• Styles of Testimony• The Witnessing Process• Professional Fitness in Expert Witnessing• Direct Examination• Cross Examination• Self-Awareness and Personal Tendencies• Charlatans and Difficult Experts• Perspective of a Retired Judge• Confidence and Certainty• When Things Go Wrong• Human Factors• Professional Ethics and Integrity

Your facilitator, John Collins, is the author of three pioneering books on forensic science leadership, professionalism, and public policy. All our books are available at Amazon.

Time Commitment Our program is designed to accommodate the most demanding schedules. With the exception of a live lecture on day 1, our program is entirely self-paced. Participants should expect to commit approximately 4 hours per day over 4 days, which can vary among participants. Students are expected to complete all lessons within 4 days.





INTELLIGENT INFLUENCE is an introductory short-program for forensic scientists seeking to maximize their individual and organizational effectiveness.

DETAILS

• 8 hours of self-paced content

• Thought-provoking videos and articles

• Program E-Workbook (pdf)

• Facilitated Personal Exercises

• Emotional Intelligence Assessment

LEARNING OUTCOMES Participants of our program will experience remarkable gains in their knowledge and capacity to:

• Exercise self-restraint and self-control

• Maintain a more positive attitude

• Have an uplifting affect on self and coworkers• Be more effective interacting with upper managers• Improve and nourish professional relationships• Have more relevance in the workplace• Resolve conflicts with more skill and ease

JOHN M. COLLINS MA, SHRM-SCP John Collins is an executive coach and leadership strategist with extensive experience working and leading in federal, state, and local forensic science laboratories. With nearly 30 years of experience, John has worked as a forensic scientist, laboratory director, system director, consultant, and instructor. He has a master’s degree in organizational management and holds a formal certification from the Society for Human Resource Management. He was formally trained by the College of Executive Coaching and has worked with people and teams in forensic science organizations all over the United States and overseas. John is the author of three pioneering books, HR Management in the Forensic Science Laboratory, Crime Lab Report, and 50 Situations Awaiting Every Forensic Scientist.


Your Choices Become Your Habits. Your Habits Become Your Future.

“This program helped to give me insight into things that I can improve on with my daily interactions. I

hope to move into lab leadership one day, and this course gave me a great blueprint for how to do that. Thanks John!” - Nate, 2020 Participant






More than Leadership - Developing Executive Talent in Forensic Science January 21, 2020 by John M. Collins MA, SHRM-SCP

Over the last two decades, we’ve made it a priority in forensic science to teach leadership skills and build leadership awareness. This was a good thing.

For the better part of a century, the technical and scientific underpinnings of the profession matured. But as the 20th century drew to a close, we recognized the need to be more effective in how we managed our laboratories and leveraged the capabilities of our human resources.

Now in forensic science, just like so many other occupations, leadership training and trainers are about as easy to come by as office furniture. And, for the most part, this training delivers reasonable value to a wide variety of forensic science professionals hoping to expand their managerial capacities.

Once again, however, the evolution of forensic science has hit a snag.

As a profession, we seem to have grown satisfied with our attempts to develop leaders by simply teaching leadership principles. Fortunately, we can do better.

More than ever before, forensic science is in need of executive leadership talent - talent that transcends the rudimentary managerial themes to which most of today’s leadership training exposes its students. Executive leadership talent is a class above, requiring far more than just knowledge.

So what is a forensic science executive? The primary differences between managerial leadership talent and executive leadership talent lie within specific aspects of leadership performance that can only be gained through extensive experience, coaching, and mentoring.

Executives are leaders of leaders. In addition to the knowledge and insights they have gained through learning, the most successful executives are masters of self, easy to trust and difficult to upset. The vision they have of the future, combined with their justified sense of confidence, allows them to transcend the occasional hiccups that fluster the garden-variety manager. Executives are living examples of the towering heights that sound leadership can achieve when accompanied by an impressive mastery of one’s emotions and thinking patterns. True executives are a step above the rest, and we need more of them - not only in forensic science, but in every profession.

Executive talent arises from the many victories and defeats that come with hard-earned experience. And when the years of experience are not quite sufficient, effective coaching and mentoring can fill the gaps - allowing the emerging executive to learn from the experiences of others.

We need strong executive talent in forensic science. But to bring it to scale, we need to deepen and broaden the experiences of our current and emerging leaders.





Program Summary

INTELLIGENT INFLUENCE is an engaging, interactive 2-day training program for forensic laboratory professionals seeking to expand their professional effectiveness

Participants are guided through learning modules supported by videos, articles, personal exercises, assessments, and other tools designed to facilitate personal growth and reflection.

The program is self-paced, convenient, and comprehensive. Participants will be inspired and motivated to be more strategic in how they conduct themselves as forensic science professionals.

Learn from your professional coach and facilitator, John M. Collins, one of the most active and respected forensic science leaders in the United States.


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Program Topics • Attitude and Performance• Personal Positioning• Self-Awareness• The Power of Professionalism• Taking an Interest in Others• Maximizing Your Professional Relevance• Committing to Improvement• Why People Don’t Connect• Human Motivation• Effective Conflict Management• Embracing Change• Rank, Stature, and Authority• The Art of the Proposal

• Maintaining Personal Cadence• Your Impact on Your Culture• Ethics and Professional Integrity

Your facilitator, John Collins, is the author of three pioneering books on forensic science leadership, professionalism, and public policy. All our books are available at Amazon.

Time Commitment Our program is entirely self-paced, designed to accommodate the most demanding schedules. Participants should expect to commit approximately 8 hours over 2 days, which can vary among participants. Students are expected to complete all lessons within 2 days.





EXECUTIVE ACCELERATOR is a comprehensive 12-week executive training and coaching program for current and future forensic science leaders.

DETAILS • 12 weekly learning modules• Thought-provoking videos and articles• Personal facilitation guides• Personal exercises and assessments• One-on-one coaching sessions• Group coaching sessions• Facilitated team exercises and meetings• Weekly communications from your coach• Progress tracking and measurement

LEARNING OUTCOMES Participants of our program will experience remarkable gains in their knowledge and capacity to:• Lead a 21st-century forensic science workforce

• Design and execute effective laboratory strategy • Motivate and engage employees with confidence• Assert multi-directional organizational influence

• Evaluate and strengthen a laboratory’s culture• Improve team function and cohesiveness• Deal effectively with conflict and difficult personalities

JOHN M. COLLINS MA, SHRM-SCP John is the creator and facilitator of the EXECUTIVE ACCELERATOR program. He is an executive coach and leadership strategist with extensive experience working and leading in federal, state, and local forensic science laboratories. With nearly 30 years of experience, John has worked as a forensic scientist, laboratory director, system director, consultant, and instructor. He has a master’s degree in organizational management and holds a formal certification from the Society for Human Resource Management. He was formally trained by the College of Executive Coaching and has worked with people and teams in forensic science organizations all over the United States and overseas. John is the author of two pioneering text books, HR Management in the Forensic Science Laboratory and Crime Lab Report.






Program Summary

EXECUTIVE ACCELERATOR is a sustained 12-week training and coaching program for forensic science professionals seeking to transition their leadership skills into executive effectiveness.

Participants are guided through weekly learning modules supported by videos, articles, personal exercises, assessments, and other tools designed to facilitate personal growth and reflection.

Three private one-on-one coaching sessions are held at scheduled intervals. Four team/group coaching sessions are also included.

As personal growth occurs, it serves as a platform on which to build team synergy and healthy organizational cultures within each participant’s forensic science laboratory


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Program Topics • The Power of Professionalism• Success Through Self-Awareness• Rank, Stature, and Authority• Interpersonal Intelligence• Coaching and Mentoring Employees• Managing Time, Energy, and Priorities• Running Effective Meetings• Workplace Communications• Influencing Up the Chain of Command• Managing Change• Laboratory Culture and Associated Factors• Personnel Behaviors and Interventions• Managing Difficult Personalities• Public Speaking and the Art of Persuasion• Professional Writing for Managers• Conflict Management and Resolution• Negotiating the Science/Law Interface• Accreditation and Quality• Case Management and Prioritization• Developing Future Forensic Science Leaders• Strategic Positioning• Forensic Science in the Future

Our program participants will receive signed copies of John M. Collins’ two books, which will be used to facilitate portions of the training and coaching. Participants will receive their books by mail prior to the start of the program.

Time Commitment Our program is designed to accommodate the most demanding schedules. Participants should expect to commit approximately 2-3 hours per week, which can vary from week to week. Our group coaching sessions are recorded, so participants can view a session if there is a scheduling conflict.





PROFESSIONAL ACCELERATOR is a comprehensive 6-week training and coaching program for competency-tested and practicing scientists in forensic science laboratories.

DETAILS • 6 weekly learning modules• Professionally-designed instruction• Thought-provoking videos and articles• Personal learning-facilitation guides• Personal exercises and assessments• 1 private one-hour coaching session• 2 facilitated group learning conversations• Facilitated team exercises and meetings• Weekly communications from your coach

LEARNING OUTCOMES Participants of our program will experience remarkable gains in their professional knowledge and capacity to:• Be motivated and engaged at work

• Contribute to the overall well-being of the laboratory• Communicate with more tact and diplomacy• Build and nurture healthy workplace relationships

• Manage conflicts in the workplace• Embrace and enable change and innovation• Earn the trust and confidence of laboratory leaders

JOHN M. COLLINS MA, SHRM-SCP John is the creator and facilitator of the PROFESSIONAL ACCELERATOR program. He is an executive coach and leadership strategist with extensive experience working and leading in federal, state, and local forensic science laboratories. With nearly 30 years of experience, John has worked as a forensic scientist, laboratory director, system director, consultant, and instructor. He has a master’s degree in organizational management and holds a formal certification from the Society for Human Resource Management. He was formally trained by the College of Executive Coaching and has worked with people and teams in forensic science organizations all over the United States and overseas. John is the author of two pioneering text books, HR Management in the Forensic Science Laboratory and Crime Lab Report.






Program Summary

PROFESSIONAL ACCELERATOR is a sustained 6-week training and coaching program for forensic laboratory scientists seeking to expand their individual effectiveness and influence.

Participants are guided through weekly learning modules supported by videos, articles, personal exercises, assessments, and other tools designed to facilitate personal growth and reflection.

A one-hour private coaching session is held during the final week. Two group coaching sessions with professionally facilitated conversations occur in weeks 1 and 3.

As personal growth occurs, it serves as a platform on which to build each student’s individual effectiveness and ability to make valuable contributions to her/his forensic science laboratory.


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Learning Topics • The Case for Consummate Professionalism• Evaluating Your Impact on Others• The Importance of Being Coachable• The Art of Self-Regulation and Poise• Thinking Habits and Attitudes• Performing Under Pressure• The Difference Between Jobs and Careers• Emotional Intelligence• Personality Styles and their Impact• Personal Happiness and Lifestyle• Managing Time, Energy, and Priorities• Intelligent Influence and Teamwork• Earning Respect, Trust, and Confidence• Workplace Diversity and Inclusion• Embracing Change and Innovation• Leadership and Followership• Conflict and Difficult Personalities• Making Smart Career Choices• Contributing to a Healthy Team Culture• Common Causes of Self-Sabotage

There are rules that must be followed if one wants to enjoy a productive, meaningful, and satisfying career. At the top of the list, of course, is the need to demonstrate consummate professionalism. Our program focuses on the thinking habits and attitudes that tend to advance or hinder the ability of our students to be professionally successful.

Time Commitment Our program is designed to accommodate the most demanding schedules. Participants should expect to commit approximately 2-3 hours per week, which can vary from week to week. Our group coaching conversations can be recorded, so participants can view a session if there is a scheduling conflict.





901 S. Bridge Street #227 | Dewitt, MI 48820 | www.criticalvictories.com/forensics | (517) 803-4063 | [email protected]

Professional Intelligence - Putting the Frosting on the Expertise Cake July 1, 2020 by John M. Collins MA, SHRM-SCP

Most modern workplaces today have high demands for specialized knowledge and skill - what most of us like to call expertise.

An expert is a person who’s accumulated a very detailed and nuanced understanding of a subject matter to the extent that she is able to perform work, hold a job, solve problems, or answer questions that the rest of us can’t.

You might say that an expert is a sort of intellectual superhero who stands ready to provide help when hope would otherwise be lost. Few things are more impressive to watch than a skilled expert practicing her craft.

Said another way, we value expertise because it enhances our quality and duration of life.

What we find, however, is that a high level of technical expertise, more specifically, sometimes correlates with deficits in social skills. Although one’s technical or scientific capabilities are advanced, his ability to interact effectively with a variety of people in a variety of situations and circumstances may be limited, even impaired.

In my practice as an executive coach and leadership facilitator, I specialize in working with people, teams, and organizations that have a mission of public consequence - those whose work environments are technically, intellectually, or

ethically demanding. I’ve worked extensively with accountants, attorneys, airport executives, forensic scientists, engineers, and other professionals whose jobs require high levels of expertise.

The very skilled technical and scientific experts with whom I work also demonstrate high levels of professional intelligence. They are empathetic, engaging, and sensitive to people’s needs and wishes. They are coachable, accountable, and able to cope effectively with workplace pressures and stresses - both expected and unexpected.

But there’s one more thing I should mention - most of them are leaders. They are people who once worked in the technical or scientific trenches of their organizations but were, at some point, promoted into positions of leadership. Now, as leaders, they are responsible for dealing with the deficits in professional intelligence they now see among certain employees who repeatedly inject an unhealthy dose of toxicity into their teams’ work environments. So my clients look to me as their coach for insights on how to repair the damage.

In my opinion, there is no useful or valid causative relationship between high technical or scientific aptitudes and deficits in social skills. One does not cause the other in most instances. What is clear, however, is that the processes by which teams and organizations build the “hard” technical and scientific competencies of their employees too

often fail to incorporate the teaching of the “soft” professional skills of teamwork, tactfulness, diplomacy, conflict management, and stress resiliency that are necessary to enjoy a productive and satisfying career.

Adding to the problem is the need for today’s employers to quickly recruit, select, hire, and train employees who can do the work that needs to be done now. But it’s very important for employers to seek out job candidates who have a personal history of being coachable, conversational, and able to interact with different kinds of people even while engaged in complicated work activities.

Professional intelligence is one’s capacity to be successful in all aspects of work, and to be a capable negotiator of the opportunities and frustrations that are inherent to the employee-employer relationship.

Professional intelligence, you might say, is the frosting on the expertise cake. It’s what gives technical or scientific expertise its beauty, its warmth, its luster, and its charm. It’s also what allows us to trust and appreciate the person armed with impressive credentials and qualifications - the person we call the expert.

It’s time to rethink what it truly means to be an expert. Only then will our training and education programs catch up with modern expectations.

http://www.criticalvictories.com/forensics


http://www.criticalvictories.com/forensics


is a comprehensive one-year executive coaching program for

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