is customer is a king - indian car sales october 2015

Satiate Knowledge Share Center

Newsletter Date 08th November 2015

Is Customer is a King?

Satiate Consulting Pvt Ltd., #155,3rd Cross,3rd Main,Minhaj Nagar JP Nagar Post,Bangalore-560078. Ph:+91 9900246597,+91 9980015212

www.satiateconsulting.com


They are more demanding…..

They have more options…. They have become more diverse….

It is no longer about selling products to the customers,

it is about selling an “EXPERIENCE”

A customer is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption in our work. He is the purpose of it.

He is not an outsider in our business. He is part of it.

We are not doing him a favour by serving him. He is doing us a

favour by giving us an opportunity to do so.”

—Mahatma Gandhi

Satiate Consulting Pvt Ltd - www.satiateconsulting.com

Satisfied Customer

Repeat Purchase A highly satisfied customer is likely to repurchase from

the same dealership

Referral customers Satisfied customers are 7 times more likely to recom-

mend the same dealership to others

Revenue from Service Satisfied customers are 3 times more likely to use ser-

vices of same dealership for other purchases

Remain Successful High customer satisfaction ensures dealership remain

in business despite economic downturns



Indian 2 Wheeler Sales & Market Share Analysis



Indian Car Sales & Market Share Analysis


Indian Commercial Sales & Market Share Analysis



Who We Are

The company was founded in 2012 and has its principal office in the Bangalore. Creat-

ed to delivering innovation and achievement. "The cost is long forgotten but the quality

is remembered forever". We offer a wide range of management consulting services na-

tionally and internationally. We pride ourselves on the quality of work and attention to

detail that goes into all aspects of our consulting and client relationships. We offer ex-

pertise only in those areas where we have proven competence and do not seek or accept

work where we do not have the required resources or capabilities. Our professionals are

implementation and results oriented and we feel the degree of repeat business and on-

going client relationships we enjoy is due to the quality of work we deliver and the de-

gree of client satisfaction with results accomplished.

Traditional consulting firms can be prisoners of their own process - even when the pro-

cess isn't what the client needs.

We're different. Because we know that the best solution is always precisely tailored, we

take an unusual approach: we actually listen. We get to know the company. We take the

time to understand exactly what the client wants.

What We Do "If the dream is big enough, the fact don’t count"

Satiate provides services to identify solutions for management issues; we ensure con-

sideration of related internal control issues in the business processes and incorporating

industries best practices respectively

We deliver

Realistic, connected solutions tailored to business context and technical require-

ments

Sustainable solutions based on transferring knowledge and building expertise within

client organisations

Wide ranging support for implementation

First we think about risk that impede the achievement to the business objectives



Our Core Values

Establishing a framework to build a model business enterprise

Our Mission

We know that the best solution is always precisely tailored, we take an unusual ap-

proach: we actually listen. We get to know the company. We take the time to understand

exactly what the client wants.

Our Value Propositions

We take simple approach to consulting through listening to our clients. Helping to turn

strategies in to realities.

We are committed to our client success

We expect a high level of performance

Everything we do, we do with integrity

Corporate Citizenship

Being a good corporate citizen is part of our identity.

Industry Focus

Two Wheeler

Passenger Cars

Commercial Vehicles

Health Care



Satiate Consulting Pvt Ltd For a better insight into our services, please contact us at For Karnataka +91 9900 246597 +91 9980 015212 For Tamil Nadu, Andhra Pradesh & Pondicherry +91 9444 600634 www.satiateconsulting.com

[email protected]

is customer is a king - indian car sales october 2015

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