Corporate Profile

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Tokyo-based integrated IT services provider

Founded in 2000 by Yukiyoshi Watanabe

Yukiyoshi Watanabe

Began career at Digital Equipment Corporation (DEC) Japan

National Internet Sales Manager for DEC

Initially 4 staff - rapid growth to the current staff of 1600+

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ABOUT ISFNET

(now Hewlett Packard Japan)

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18 offices across Japan

Hokkaido to Okinawa

Global subsidiaries in:

China India Korea

Malaysia Singapore Vietnam

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INTERNATIONAL OPERATIONS

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OsakaFukuoka

Hiroshima

Nagoya

Hamamatsu

Numazu

Tokyo (HQ)

Oomori Logistic Center

Utsunomiya

Sendai

Sapporo

ShizuokaToyota

Yamagata

Tsukuba

Okinawa

We will have over 141 offices across in Japan by2020.

Morioka

KOREA (3 offices)DalianCHINA

SINGAPORE

Vietnam - Ho Chi Minh City

Malaysia –Kuala Lumpa

India - Gurgaon

INTERNATIONAL OPERATIONS

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Oversea Subsidiaries・ISFnet KOREA （since Jan. 2006）・ISFnet CHINA(DalianSince Sept. 2006）・ISFnet SINGAPORE （Since Jan. 2007)

2010-2011・ISFnet Vietnam・ISFnet Malaysia ・ISFnet India・ISFnet Philippines

Over 34 countries by 2020.

1400+ highly-skilled IT engineers:

CCNA CCDA CCNP CCIE LPIC

MCP MCSA MCSE Oracle Master

SCSA SCNA, System Administrators

… and many more.

100+ motivated and enthusiastic sales people

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OUR STAFF

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CORE BUSINESS ACTIVITIES

Human Resources - provision of skilled and multilingual staff

Network - support, management and maintenance

Sales and Support - outsourced sales and support services

Global Solutions – business set-up services

Consulting - IT, network, security and database strategies

App. Development - custom dynamic enterprise level software

Education - ISFnet is a Microsoft Gold Certified Partner, also

offers a range of training including CCNA and LPIC

New solutions – VMware virtualized hardware, Remote

Management systems & many more…..

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We have a broad and expanding base of loyal customers.

Some of our biggest clients in the domestic market are:

Alphatec Solutions Co., Ltd. CAC, Inc. CTC Technologies Inc.

Forval Corporation Fujitsu FSAS Hewlett-Packard Co.

Hitachi Information Systems, Inc. IUK Inc. ITOCHU Techno-Solutions

Netmarks Inc. Quest Inc. SITUS Management Inc. SCS Inc.

Toshiba IT & Services, Inc. UNIADEX, Ltd.

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OUR CUSTOMERS

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CORPORATE SOCIAL RESPONSIBILITY AND CONTRIBUTION

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CORPORATE SOCIAL RESPONSIBILTY

At ISFnet, we take our role in the community and society very

seriously.

Long history of social contribution, particularly in employment.

Proactive recruit people often excluded from the general workforce.

ISFnet’s 10 target groups:

▪ NEETs and Freeters* ▪ People with a disabilities

▪ Single parents/ primary carriers ▪ Mid and late-career unemployed

▪ Socially-withdrawn people ▪ Senior

▪ DMV ▪ Borderline *

▪ Refugees ▪ Pre-Homeless

* NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No Education Employment or Training. Freeter refers to someone who is unable to escape from part-time or temporary employment.

* Borderline refers to individuals that posses no skills/qualifications/or confidence to work. * DMV stands for Domestic violence. * Pre homeless refers to individuals that have lost their jobs, assets, housing and finances within a 4 month period * Senior are those over the age of 60.

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Company Level CSR Activities

Our staff and their families are part of the local community.

How we treat our staff reflects and has effects on the Local community.

Friendly and supportive work environment.

At ISFnet, we offer our staff a range of support schemes:

▪ childcare support▪ working parents mentoring and networking▪ health care support▪ career counseling, mentoring and network groups▪ mental health counseling and support▪ flexible hours for staff with elderly or ill relatives

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InSocietyProactive recruitment of people with employment barriers. We have 10 target groups:

* NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No Education Employment or Training. Freeter refers to someone who is unable to escape from part-time or temporary employment.

• NEETs and Freeters• People with a disability(physical, mental and mental

health)• Single parents, primary careers and the working poor• Mid and late-career unemployed• Socially-withdrawn people

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Special Subsidiaries

ISFnet has established 2 subsidiaries to help us better target some of these target groups.

ISFnet Harmony Inc. and ISFnet Care Inc.

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ISFnet Harmony

Harmony provides recruitment, training and employment for people with a disability in the IT sector in a work environment that is friendly and supportive.

Stepping stone to integration into the general workforce.

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About ISFnet Harmony

Established 2008

An expanding B2B business model providing a range of IT and office support services.

In 2009:

▪ Harmony gave a 16% return on investment ▪ Had less than 1% staff turnover▪ Attracted over 900 visitors to tour it’s facilities,

including the corporate guests, families of disabled people and students.

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About ISFnet Care

Care offers employment opportunities to people who:

• are unable to maintain regular full-time employment(primary care givers, single parents, people with particular disabilities or illnesses)

• are excluded from the employment market(‘freeters’, socially-withdrawn people, NEETs)

• need to supplement their regular income (working poor people)

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Future CSR Commitment

We have established two schemes that take a long-term view of our CSR and social contribution goals.

The ISFnet Harmony Initiative

By 2020, Harmony will:

▪ provide long-term employment to over 1000 people with a disability.

▪ guarantee all staff employment until the age of 60.

▪ offer all staff self-determined, meaningful work

▪ guaranteed all full-time employees a minimum income

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Future CSR Commitment

The ISFnet Care Initiative

By 2015, Care will:

▪ provide employment to over 10,000 people lacking basic education and training (NEET), or from a background of non-regular part-time employment

▪ provide employment to over 3000 people with learning difficulties people with behavioral disorders, people with a mental illness, and people who are socially withdrawn.

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We have ongoing staff volunteers programs which include:

▪ voluntary blood donation

▪ neighborhood clean-ups

▪ large-scale environmental clean-ups

▪ litter recycling

▪ donation of used business-ware

▪ power saving

▪ cool biz

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iVOLUNTEERS

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OUR STRENGTHS

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Our aim is to provide a service that goes

beyond expectations to be

truly exceptional.

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OUR STAFF

▪ Skilled, enthusiastic and motivated

▪ Concrete sense of humanity and ethics

▪ Strong communication skills

▪ Highly-skilled in business etiquette and manners

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ISFNET’S SERVICE CREDO

ISFnet pioneered the introduction of

5-star-hotel levels of service into the

IT sector.

Our credo informs all our thoughts and

actions, allowing us to respond appropriately

and effectively to our customer’s needs

using personal initiative, skills, creativity

and team work.

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‘Hospitality in the IT Business: How ISFnet

brought hotel service standards to the IT

sector’ by Masamitsu Hayashida

(formerly Ritz Carlton Japan).

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OUR VENDOR & BUSINESS PARTNERS

SI Evolution

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The quality of our service is what drives our

success.

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Our high standards of service are the same in all

our branches and subsidiaries around the world.

INTERNATIONAL STANDARDS

JIS Q 9001:2008 ISO9001:2008 Certification ID 2430.ISMS (ISO/IEC 27001:2005:JIS Q 27001:2006 Certification ID: IC06J0155

Brand partner (JIS Q 15001:2006) Certification ID: 10821336(03)

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RECOGNITION & AWARDS

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ISFnet proud of being the first company in Japan to provide iPhones to all

employees & promote social media as a business tool to our staff.

MCPC Award 2011 – for using the iPhone to boost employee communication.

We have also received awards for Philanthropy and

for corporate our recruitment practices

COMPANY PROFILE

Name ISFnet, Inc.

Established 12th January 2000

Capital ￥200,850,000 (US$2.4mil)

President Yukiyoshi Watanabe

Directors Seiki Motomura, Hiroshi Kato, Kazuhiko Sugioka

Isamu Takimoto, Yoshiharu Kojima, Masanobe Maeda, Norihiko Marushima

Employees 1,683 (July 2010)

Engineers CCNA 214 CCDA 21 CCNP 61 CCDP 12 CCIE 2

ITIL Foundation 183

LPIC（ Level1） 356 LPIC （Level2） 156 LPIC （Level3） 36

MCP 180 MCSA 41 MCSE 27 SCSA 24 SCNA 8

Oracle Master Bronze 32 Oracle Master Fellow 7

Oracle Master Silver 27 Oracle Master Gold 6

Core Business

Consulting

System Design

Development of Software, Hardware

Import and Export

Computer System Management, Operation, Consignment and Retail,

Soft/Hardware Verification, Testing and Facilities

H/W Management and Rental

IT Training (related to the above)

PC and Peripheral Recycling

Outsourcing License No.General 13-04-0811)

Recruitment and Staffing Service（13-01-yu-0728）

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www.isfnet.com

www.facebook.com/ISFnetGroup

http://twitter.com/#!/isfnet_official

http://be.linkedin.com/company/isfnet-inc.

http://www.youtube.com/user/isfnetkouhou

FIND US ON

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http://twitter.com/YukiyoshiW

http://watanabeyukiyoshi.blog70.fc2.com/

http://www.future-note.com/

http://isfnet-harmony.seesaa.net/

http://www.facebook.com/profile.php?id=1000017

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