IS L02 Lab Guide – Migrating to SEP 12.1

IS L02-MIGRATING TO SEP 12.1

Description

Migrating to Symantec Endpoint Protection (SEP)? Want to

upgrade to the latest SEP technology? In this Lab, see how to

upgrade a multi-site Symantec Endpoint Protection environment.

You will learn how to deploy the latest technologies and

seamlessly migrate clients to SEP 12.1

At the end of this lab,

you should be able to

Understand how to Migrate SEP 11.x SEPMs to SEP

12.1

Understand how to Migrate SEP 11.x Clients to SEP

12.1

Notes

A brief presentation will introduce this lab session and

discuss key concepts.

The lab will be directed and provide you with step-by-step

walkthroughs of key features.

Feel free to follow the lab using the instructions on the

following pages. You can optionally perform this lab at

your own pace.

Be sure to ask your instructor any questions you may

have.

Thank you for coming to our lab session.

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TABLE OF CONTENTS

L06-MIGRATING TO SEP 12.1 1

EXERCISE 1: BACKUP SITE DATABASE (OPTIONAL) 3

EXERCISE 2: DISABLE REPLICATION 5

EXERCISE 3: STOP THE SYMANTEC ENDPOINT PROTECTION MANAGER SERVICE 8

EXERCISE 4: UPGRADE 1ST SEP MANAGER (SITE 1) 10

EXERCISE 5 AND 6: UPGRADE SEP MANAGER ON REMOTE SITE: 19

EXERCISE 7 & 8: RE-ESTABLISH REPLICATION 30

EXERCISE 10: DEPLOYING SEP 12.1 CLIENTS (OPTIONAL) 39

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Exercise 1: Backup Site Database (Optional)

Before migrating to SEP 12.1, administrators should back up the existing database.

This Exercise take an estimated 10 minutes to Complete

Step 1: Log on to SEPM Console (SEPM1)

Username: admin

Password: Symc4now

Step 2: Navigate to the Servers Menu under the Admin Tab

Click the admin icon on the Left Menu Pane

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Click Servers and then click on the DB Server under the View Servers tab.

Step 3: Start the Backup

Click the Back Up Site Now task

Step 6: Verify Backup has completed

After the Backup has completed, the console should display a successful backup has

completed.

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Exercise 2: Disable Replication

If your site uses replication, you must disable replication before upgrading Symantec

Endpoint Protection Manager. You must disable replication at each site that replicates.

Step 1: Log on to SEPM Console on SEPM1

Username: admin

Password: Symc4now

Step 2: Navigate to the Servers Menu under the Admin Tab

Click the admin icon on the Left Menu Pane

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Click Servers

Step 3: Navigate to Replication Partners

On the View Servers menu, expand the Local Site, and then Expand Replication Partners

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Step 4: Delete Replication Partner on each SEPM in each site: SEPM1 seen here.

Step 5: Do the same steps on SEPM2 as shown here:

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Exercise 3: Stop the Symantec Endpoint Protection Manager

service

Before you upgrade, you must manually stop the Symantec Endpoint Protection

Manager service on every management server in your site. After you upgrade, the

service is started automatically.

Step 1: On SEPM1, Open the Windows Services Management Tool

On the Windows Start Menu, Click All Programs, Administrative Tools, Services

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Step 2: Stop the Symantec Endpoint Protection Manager Service

Scroll down to find the SEPM Service. Select the "Symantec Endpoint Protection

Manager" Service, then Select the Stop Service option. The Service Status should now

reflect the service not running.

Step 3: Repeat Steps 1 & 2 on each SEPM in the site if there are additional SEPMs

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Exercise 4: Upgrade 1st SEP Manager (Site 1)

Complete Exercise 4 on Server, SEPM1

Step 1: Locate SEP 12.1 Install Media

On the Desktop, Open the SEP 12.1.2 folder

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Step 2: Open the SEPM Folder

Step 3: Run the SEPM Setup

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Step 4: Install SEPM

Click Next

Click Next

Step 5: Accept License Agreement

Select "I Accept the terms in the License agreement" Option, and select next

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Step 6: If using SQL, you must supply the DB Credentials. This lab uses the embedded

database so no credentials need to be added here. Click Next

Select Install

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Step 7: Management Server and Console Installation Summary

Click Next

Step 8: Upgrade Wizard

Click Next

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Step 9: Additional Port Settings

Click Next

Step 10: Additional DB Options

Click Next

Note: If your organization currently runs database maintenance tasks directly on SQL

server you should uncheck these database maintenance tasks.

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Step 11: Data Collection

Click Next

This Step will take Approximately 3-7 Minutes to complete

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Once the Upgrade has Succeeded, Select Next

Step 12: Upgrade is Complete

Click Finish

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Step 13: Verify SEPM Upgrade has completed

Log On to the SEPM Console using the following credentials:

Username: admin

Password: Symc4now

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Exercise 5 and 6: Upgrade SEP Manager on remote site:

Exercise 5: Stop the Symantec Endpoint Protection Manager service

Before you upgrade, you must manually stop the Symantec Endpoint Protection

Manager service on every management server in your site. After you upgrade, the

service is started automatically.

Step 1: On SEPM2, Open the Windows Services Management Tool

Right-click “My Computer” and select Manage

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Step 2: Stop the Symantec Endpoint Protection Manager Service

Scroll down to find the SEPM Service. Select the "Symantec Endpoint Protection

Manager" Service, then Select the Stop button.

The Service Status should now reflect the service not running.

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Exercise 6: Upgrade 2nd SEP Manager

Step 1: Locate SEP 12.1 Install Media on SEPM2

On the Desktop, Open the SEP 12.1.2 folder

Step 2: Open the SEPM Folder

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Step 3: Run the SEPM Setup

Step 4: Install SEPM

Click Next

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NOTE: If you encounter a Low Disk Space Error, the contents of the folder "c:\Program

Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub\Content" can be

erased and the install can be attempted again. The contents of this folder will be

recreated after the SEPM Starts.

Click Next

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Step 5: Accept License Agreement

Select "I Accept the terms in the License agreement" Option, and select next

Select Next

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Step 6: Install the Manager

Click Install

Click Next

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Step 7: Upgrade Wizard

Click Next

Step 8: Additional Port Setup

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Click Next

Click Next

Click Next

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Step 9: Server Upgrade Complete

Select Next

Click Finish

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Step 10: Verify SEPM Upgrade has completed

Log On to the SEPM Console using the following credentials:

Username: admin

Password: Symc4now

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Exercise 7 & 8: Re-Establish Replication

Exercise 7: Re-Establish Replication (Site 1)

Step 1: Log on to SEPM Console on SEPM1

Username: admin

Password: Symc4now

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Step 2: Navigate to the Servers Menu under the Admin Tab

Click the admin icon on the Left Menu Pane

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Step 3: Add Replication Partner

Select Local Site. From the Tasks Menu, select Add Existing Replication Partner

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Select Next

Step 4: Specify Existing Site Information

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Use the following information:

Remote Server IP Address or Name: SEPM2

Remote Port Number: 8443

Name: admin

Password: Symc4now

Select Next

Step 5: Configure Replication Schedule

Click Next

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Step 6: Configure What Data to Replicate

Click Next

Click No

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Step 7: Finshed

Click Finish

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Exercise 8: Re-Establish Replication (Site 2)

Step 1: Log on to SEPM Console on SEPM2

Username: admin

Password: Symc4now

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Step 2: Navigate to the Servers Menu under the Admin Tab

Click the admin icon on the Left Menu Pane, Then Select Servers on the Sub-Menu Pane

Step 3: Verify Replication Partner has been added

Select Local Site. Verify the Replication Partner has been added.

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Exercise 9: Deploying SEP 12.1 Clients (Optional)

Step 1: Navigate to the Client Group

In the SEPM Console, navigate to the group that contains the clients you wish to

upgrade, and select the Install Packages Tab.

Step 2: Select the Add a Client Install Package

Under the tasks menu, click on the Add a Client Install Package

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Step 3: Select the Package to Deploy

Select the Drop Down Menu

Select the SEP version 12.1.1000.157 for WIN64BIT package

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Step 4: Optional Parameters

Specify any optional parameters including:

Times of Day to Deploy, Download Source, Notifications

Click Ok

Note: Now that the package has been assigned, the client will upgrade on the next

heartbeat or next heartbeat in the defined upgrade schedule window.

END OF EXERCISE.

Thanks for following this lab session. We hope it was useful, do not forget to fill out the

survey as indicated by the trainers.