25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

IS LEAN SIX SIGMA TRAINING REALLY WORTH THE INVESTMENT?

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

If you’re familiar with Six Sigma, chances are you’ve heard of Lean Six Sigma as well.

Though the ideas behind the methodology reach back to the early 1900’s, the concept of Lean Six Sigma as it's known today is typically associated with Michael George’s Lean Six Sigma: Combining Six Sigma with Lean Speed.

Today, it's used in a variety of industries from semiconductors to textiles. Despite its widespread adoption, you may be wondering if the training is worth the investment.

Valid concern. To give you a better idea of the potential ROI from Lean Six Sigma training, let’s evaluate some common objections.

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

Objection 1: It’s Not Team Oriented

There’s a myth floating around that Lean Six Sigma is a sterilized, factory-oriented concept. And while the methodology does foster efficient processes, it’s rooted in collaboration.

Employees flounder when they’re stuck with non value-added tasks and surrounded by opportunities for failure. Lean Six Sigma eliminates the isolation of employees found in many organizations; instead, it includes them in process development and improvement.

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

This nurtures accountability in your team. No matter the industry, employee engagement is critical to success. Lean Six Sigma taps into the importance of each employee to the organization.  And if you’re the kind of person who wants to encourage employee engagement, then training in Lean Six Sigma will help you do just that. 

“25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

Are your colleagues interested in employee engagement too? Share what you’ve learned so far in this article.

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

Objection 2: It’s Great for Processes but Not So Great for Customers

If you’ve done even the most cursory research into Lean Six Sigma, then you know it streamlines operations and reduces waste to save money on operation costs, repairs and recalls.

But what does that have to do with customer satisfaction or even loyalty? You’d be surprised how few organizations really understand what constitutes quality and thereby, satisfaction to their customers.

Lean Six Sigma training will help you determine which targets must be met to bring your customers’ visions of quality to life. In the end, you’ll reduce the number of outputs that fall outside their specifications for a better product or service.

A bonus? The money and resources you save can be reinvested into scaling your business. 

“25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

Wondering how else Lean Six Sigma can make your business grow? Join our email newsletter for related tips and guides.

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

What’s the point of training if I can’t apply the theories to my career? Good question. While knowing the ins and outs of a methodology is impressive, your real results are garnered from application.

At the Northwest Center for Performance Excellence, we understand just how important it is to start applying those processes and ideas from day one. That’s why our Lean Six Sigma and Six Sigma courses begin and end with application-based, real world training. We’ll show you how to use the principles in your daily routine and direct the applications through our in-class projects.

The Northwest Center for Performance Excellence also offers certifications for Lean Practitioner, Lean Healthcare and Lean Leadership to better fit your needs and career goals.

Objection 3: Lean Training is All Theory and No Application

25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

You’ll find our Lean Six Sigma and Six Sigma courses at Portland State Universityand register by December 20th, 2015 and receive 25% off all @PSU_cepe Winter Term courses. Code: FROST25.

“25 NW 23rd Pl, Suite 6 PMB 381 Portland, OR 97210Website: www.NWCPE.comPhone: +1 (503)-610-3166

And remember to follow Steve Zagarola right here on LinkedIn for more insights into the concepts behind Lean Six Sigma.