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Is Sales Phobia Impacting Your Bottom Line? John Williams, ABCI Paula Williams, ABCI

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Page 1: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Is Sales Phobia Impacting Your Bottom Line?

John Williams, ABCI

Paula Williams, ABCI

Page 2: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

The Importance of Sales

Nothing Happens ‘Till Somebody Sells Something!

Page 3: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Are You In Denial?

Page 4: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Two Types of Salespeople

•Great Ones

•Awful Ones Professional Salespeople

•Great Ones

•Awful Ones Accidental

Salespeople

Page 5: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

3 As

• Attitude

• Assets

• Accountability

Page 6: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Three Myths – Busted!

• Products “sell themselves.”

• Technology sells products.

• “Inbound marketing” is all you need.

Page 7: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Why are Salepeople Needed?

• People are busy

• Products are complex

• People trust people, not companies

Page 8: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Bad Behavior Is Not Required for Sales Success

Page 9: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Other Phobias Connected to Sales

Page 10: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Other “Phobias” Connected to Sales

• Meeting People

• Speaking in Public

• Unfamiliar Surroundings/Travel

• Fear of “Picking up the Phone”

Page 11: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

What To Do

About Sales Phobia!

Page 12: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Brute Force Is Not the Answer

• If you force yourself to make sales calls, your nervousness will show.

• Prospects will sense something wrong – and may assume the problem is with the product or service.

• Failure to make sales will just reinforce fear

Page 13: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Solution One - Seek Professional Help!

Page 14: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Solution Two – Change Your Mind!

Page 15: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Great Sales Presentations

Page 16: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

When NOT to Use A Presentation!

Page 17: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Get a Sales Coach

Page 18: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Like People

Page 19: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Focus on the Person You’re Talking With

Page 20: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Become a Problem Solver

Page 21: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Network Online

Page 22: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Over Prepare

• Confirm meetings the day before.

• Plan the call with your sales coach.

• Prepare an outline.

• Research the facts you need.

• Bring your own equipment.

• Bring an extra copy of any documentation.

Page 23: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Don’t Get Desperate!

Page 24: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Desperation versus Enthusiasm

• For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.

• -- Zig Ziglar

Page 25: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Getting Yourself To Pick Up the Darn Phone!

Page 26: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

What Would You Do If You Were Fearless?

Page 27: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Rules

• If you have to eat two frogs, eat the ugliest frog first.

• If you have to eat a frog, it doesn’t pay to sit around and look at it for very long.

– Mark Twain

Page 28: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Accountability

Page 29: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Make Your Metrics Visible

Page 30: Is Sales Phobia Impacting Your Bottom Line? Education... · • Consider hiring a professional sales coach or manager • If you decide to “do it yourself,” create a plan. •

Sales Phobia Checklist • Are you in denial?

• Decide which type of salesperson you are.

• Is bad behavior connected with sales in your mind?

• Consider hiring a professional sales coach or manager

• If you decide to “do it yourself,” create a plan.

• Develop a great sales presentation.

• Enjoy people!

• Network Online & Offline

• Over Prepare

• Find a support team

• Make your sales metrics visible