1. FIRE ALARM REPAIR BRANDS ISA Provides New Parts,Remanufactured Parts and Repair Services For TheFollowing Fire SystemManufacturers and Others:International Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 2. MOBILE TEST UNITInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 3. SECURITY AND NURSE CALL BRANDS ISA Provides New Parts and Repair Services For The Following Security and Nurse Call System Manufacturers and Others: Security Nurse CallInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 4. QUICK SHIP AVAILABILITY IS THE GOAL 771 forecasted stocking items Over 3,500 SKUs in inventory (new, reconditioned, and salvage) Stock critical parts (motherboards, power supplies, annunciators) for many brands and systems Willing to stock specific brands to support customer needsInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 5. PARTS REPAIR LABORATORYInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com # 6. RECONDITIONED PARTS AND REPAIR SERVICES ISA has the ability to provide quality and timely repairs for fireRepaired Partsalarm products. ISA provides a 1-year warranty on all repaired parts Current 12 month average warranty rate is .8% All lab technicians are NICET certified or in process of NICETcertification ISO 9001-2008 Registered byUnderwriters Laboratories International Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 7. MOBILE TEST UNITInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com # 8. OPERATION TIMES AND SHIPPING CUTOFF TIMES Operational Hours Operational hours from 8AM-8PM (to cover West Coast) Shipping Cutoff Times UPS and FedEx Ground 4:30 PM (EST) UPS and FedEx Air 7:30 PM (EST) UPS National Air Hub is about 8 miles from ISA. Web Store Beginning in 2012, ISA will have an online web store to check prices and inventory levelsInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 9. PARTS REPAIR LABORATORYInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 10. PARTS CAPABILITIES ISA Benefits: Inventory Management Availability and efficiency New Part Acquisition (Fire Alarm, Security-Access Control/CCTV, Nurse Call) Reduction of Vendors One vendor can provide all partsAvailabilityLower net costsRebate program Reconditioned Parts/Repair Services Savings 20-40% on reconditioned parts and 40-60% on repair servicesInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 11. PARTS REPAIR CUSTOMERS Our long-term parts andrepairs customers include: SimplexGrinnell Siemens Cintas Chubb Stanley Schneider Electric Jones Lang LaSalle Hilton Hotels And many othersInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 12. TECHNICIAN QUALIFICATIONSAll technicians are graduates ofaccredited technical institutionsFactory trained in maintenance and programming of various ems and firealarm systemsCombined experience of over 200 years inthe areas of application engineering,troubleshooting, research anddevelopmentNational Institute for Certification in Engineering Technologies (NICET)certifiedInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 13. FULL FUNCTIONAL COMPONENT TESTING Ability to generate full board schematics Computer based automatic test equipment allows full testing of board including complex digital circuitry Test runs power routine on components applying every possible configuration of inputs and monitoring for correct outputsInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 14. QUALITY ASSURANCE Only new UL approved components used to replace defective parts. No design changes or modifications made to original board design. Boards are repaired/updated to new part specification. Quality assurance program follows OEM application and function test. New part warranty covers the entire board after repair.International Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com 15. WAREHOUSE & INVENTORY Over 10,000 square feet of warehouse space, with floor to ceiling pallet racking. Extensive inventory of parts allows us to meet delivery requirements, including same day turnaroundInternational Systems of America, LLC 1812 Cargo Court Louisville, KY 40299 P: 502.499.9485 TF: 800.430.6013 W: www.isa-net.com