1. 1. Isaac Rodriguez 6847 NW 24th Way Fort Lauderdale, FL 33309 Mobile (954) 501 - 6623 E-mail: isaac2413@gmail.com OBJECTIVE: My goal is to work with people in a management oriented position. I would like to acquire a supervisor position with an automobile insurance company or a reputable collision shop where my unique interpersonal skills and knowledge of automobiles will be a valued asset with potential for advancement. QUALIFICATIONS o 620 License Adjuster All Lines o 220 License General Lines Property & Casualty o I-Car platinum certified. o Experience in customer service, marketing, and management. o Good and precise communication skills, prompt service, and good work ethics. o Experience in tearing down of damaged vehicles for damage assessment. o Bilingual and CCC Pathways and Audatex software trained. EXPERIENCE: Farmers Insurance Exchange, 3601 SW 160th Ave Ste 300 Miramar, FL 33027 (954) 316 5100 Special Auto Physical Damage Field Claim Representative Sept. 2010 Present Responsibilities included: o Investigates, determines liability, establishes damages, and negotiates settlement of claims. o Inspects damaged property/vehicles, and determines claims related damages. o Estimates the cost of repair or replacement of damaged or stolen property and vehicles. o Determine and report on subrogation potentials. o Report theft, fraud, and arson losses as required to state and industry agencies. o Promote safety at all times and comply with safety/ergonomic standards. o Designated exotic vehicle adjuster. o Diminished value reviewer. o Commercial auto policy adjuster (Foremost Insurance, Assurance Insurance). o Monitoring rental vendors. Allstate Insurance Company, 4443 Lyons Road Suite 201B Coconut Creek, FL 33073 1 (800) 286 1693 Senior Auto Claim Adjuster Oct. 2007 Sept. 2010 Responsibilities included: o Evaluation and determination of loss related damages. o Explaining settlement of loss damages to customers. o Evaluation and determination of value on total loss vehicles. o Determining L.O.U. for claimants. o Negotiating repair methodology and getting agreed price with repair shops. o Investigating loss facts and determining P.O.I. damages. European Paint & Body CARSTAR Collision Center, 335 SW 15th Ave. Pompano Beach, FL 33069 (954) 783- 2434 Body Shop Manager/Shop Foreman Oct. 2006 July 2007 Responsibilities included:
2. 2. o Managing vehicles through repair process in a timely manner. o Checking in parts and distributing parts to proper vehicles. o Assigning vehicles to technicians and handling any supplements. o Quality control of work throughout repair process. o Ordering body shop and paint supplies. Maroone Collision Center of Ford Delray Beach, 1311 Linton Blvd Delray Beach, FL 33444 (561) 278-0303 ext. 489 o Assistant Collision Manager and Allstate Insurance Account Manager o Aug 2005 Oct. 2006 Responsibilities included: o Evaluating and documenting damaged vehicles to prepare repair estimates. o Monthly audits of account and parts. o Communicating with and updating customers. o Management of vehicles through the repair process. o Communicating with Insurance representatives. o Quality control Nascas Body shop, 4515-4545 N. Dixie Hwy, (954) 493-7468 o Automobile Structural Analysis Technician/ Shop foreman/ Office Estimator o Jan 2003 Aug 2005 Responsibilities included: o Structural damage analysis and repair using Genesis Electronic Measuring system. o Help office with bilingual customers. o Writing estimates on CCC Pathways. Mattress Discounters o Store Manager o Feb. 2002-Oct.2002 Responsibilities included: o Developed daily spreadsheet comparing last year sales w/current sales. o Managed and scheduled employees. o Organized sales promotions. o Balanced daily monetary transactions. o Performed monthly inventory audits of area stores. o Handled all shipping and receiving of inventory. o Provided prompt customer service. Hired and trained personnel EDUCATION o Some college no degree o 1994-1998 Northeast High School Fort Lauderdale, Fl