isaca nordic conference 2014 in oslo
DESCRIPTION
First time in two years I think that I have held a presentation about leadership, communication, technology & social media in English. Last speaker out after day one out of two in Oslo during the ISACA Nordic Conference.TRANSCRIPT
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Geelmuyden Kiese
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Geelmuyden Kiese
hpnhansen @ HansPetter.info @ hpnhansen @ hpnhansen @
Born and raised with a keyboard. 17 years within the ICT-sector, most of which working for
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Geelmuyden Kiese
«Social Media or Collaboration - same shit, new wrapping and why should I care?» @hpnhansen Geelmuyden.Kiese
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Geelmuyden Kiese
#isacanordic
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Geelmuyden Kiese
”Sitting behind @hpnhansen. Perhaps he will type in his password soon…..”
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
Social media is the interaction among people in which they create, share or exchange information and ideas in virtual communities and networks
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Geelmuyden Kiese
Social media is the interaction among people in which they create, share or exchange information and ideas in virtual communities and networks
Collaboration is working with each other to do a task and to achieve shared goals.
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Geelmuyden Kiese
Social media is the interaction among people in which they create, share or exchange information and ideas in virtual communities and networks
Collaboration is working with each other to do a task and to achieve shared goals.
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Geelmuyden Kiese
The Latin word for Communicate is Defero
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Geelmuyden Kiese
The Latin word for Communicate is Defero Defero is defined as to Hand Over, offer, refer, share
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Geelmuyden Kiese
Communication is Sharing
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
CEO & Chairman of Cisco John Chambers
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Geelmuyden Kiese
CEO of DNB Rune Bjerke
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Geelmuyden Kiese
CEO of DNB Rune Bjerke
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Geelmuyden Kiese
CEO of DNB Rune Bjerke
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
knowledge sharing
is the new power
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Geelmuyden Kiese
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Geelmuyden Kiese
Every month we spend on a global basis approx 300
billion minutes on Facebook, equivalent to
600,000 years.
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Geelmuyden Kiese
” social media is
not for me, nor
my business…
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
35% state to have a pretty good or great internal communicationsculture
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Geelmuyden Kiese
50% of us leave our
jobs because of poor
communication
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
…but in communication that will drive change….
Knowhow Knowledge Perception Action
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Geelmuyden Kiese
….changes that will contribute to the company’s
Organization Reputation Finance
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
#CustomerPower
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
80 % of companies surveyed thought they delivered best-
of-class customer service
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Geelmuyden Kiese
Source:(Help(Scout(
80 % of companies surveyed thought they delivered best-
of-class customer service
8% agreed
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Geelmuyden Kiese
SENSEMAKING( STORYMAKING( STORYTELLING(
Analyse(&(Innsikt(
How to build a proper communication strategy
Arena(Rolle(
Historie(Regi(
Dramatugi(
Sensemaking Storymaking Storytelling
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
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Geelmuyden Kiese
Technology has changed everything
”Everything is amazing, nobody is happy”
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Geelmuyden Kiese