isd ppt
TRANSCRIPT
Silicates and corp. ltd
Strive for excellence
INSTRUCTIONAL SYSTEM DESIGN
The model provides a means for sound decision making to determine the who, what, when, where, why, and how of a learning program.
Steps 0f ISD MODEL:
1)Need assessment
2)Employee readiness for training
3)Creating learning environment
4)Transfer of training
5)Developing evaluation phase
6)Selecting training method
7)Evaluation and conduct
ISSUES IN SALES DEPARTMENT
Sales executives not properly reporting
Sales executives & staff lack in: Customer knowledge Interpersonal skills Negotiation skills Market knowledge Product knowledge
VISION STATEMENT
To be the most respected and successful enterprise, delighting customers with a wide range of products and solutions in the automobile industry with the best people and the best technology
MISSION STATEMENT
To provide safe & sound journey. The company is developing various new technologies from the perspective of energy saving and diversifying energy sources. Environment has been first and most important issue in priorities of the organization and working toward creating a prosperous society and clean world.
STEP 1 NEED ANALYSIS: - Organizational goals Performance appraisal Questionnaires Survey Observation Interview
STEP 2 :EMPLOYEE READINESS FOR TRAINING
Pre-training tests Presentation Report Interview
STEP 3 LEARNING OBJECTIVES :Making sales executives equipped with: Presentation skills Market knowledge Product knowledge Interpersonal skills Negotiation skills Customer knowledge
STEP 4 TRANSFER OF TRAINING : Performance review Feedback
STEP 5 EVALUATION PLAN: Post-training tests Presentations Sales call Discussion with superior
STEP 6 TRAINING METHODS:Mostly on the job training : Audio-visual Classroom lectures Workshops Role plays
STEP 7 EVALUATION: Feedback
TRAINING SCHEDULE
SNO. PROGRAMME VENUE TIME
1 Reception Lawn 9:00AM- 10:00AM
2 Introduction session Audi1 10:00AM- 11:00AM
3 Evaluation & test Audi 1 11:00AM- 1:00 PM
4 Lunch Lawn 1:00 PM- 2:00 PM
5 Results & Discussion session
Audi 3 2:00 PM- 4:00 PM
DAY 2SNO. PROGRAMME VENUE TIME
1 Morning brief –up session Seminar Hall 8:00AM-9:00AM
2 Probing & Negotiation skills Workshop
Audi 2 9:00 AM – 11:00 AM
3 Customer Reception Session Audi 1 11:00AM-1:00 PM
4 Lunch Break Lawn 1:00 PM- 2:00 PM
5 Presentation skills & Workshops
Audi1 2:00 PM- 4:00 PM
6 Case Presentation( Communication skills training)
Audi1 4:00 PM-6:00 PM
7 Conclusion session Audi 1 6:00 PM- 6:30 PM
DAY 3SNO. PROGRAMME VENUE TIME
1 Morning brief –up session Audi 1 8:00AM-9:00AM
2 Body Language Audi2 9:00AM-10:00AM
3 Linguistics and language skills Workshop
Seminar Hall 3 10:00AM-12:00PM
4 Product Knowledge Seminar Hall 3 12:00PM-2:00PM
5 Break Lawn 2:00PM-3:00PM
6 Market Information & Knowledge Session
Audi 2 3:00 PM- 5:00PM
7 Conclusion session Audi2 5:00PM- 6:00 PM
DAY 4SNO. PROGRAMME VENUE TIME
1 Morning brief –up session Seminar hall 1 8:00AM-9:00AM
2 Assertiveness & Persuasion Workshop
Audi1 9:00AM -11:00AM
3 Behavioral patterns Training Audi2 11:00AM -1:00 PM
4 Lunch Break Lawn 1:00PM-2:00PM
5 Test & Evaluation Audi 2 2:00PM-4:00 PM
6 Feedback & Discussion Audi 1 4:00PM- 5:00 PM
7 Conclusion session Seminar hall 5:00PM- 6:00 PM