ishin hotels group. a dynamic organization experienced corporate and hotel operation successful...
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A Dynamic Organization
EXPERIENCED corporate and hotel operation
SUCCESSFUL branding ( the hotels )b,
PROVEN turn–around capabilities
EXPANDING — now 17 hotels with 4,323 rooms
EXTENSIVE team — 1,500 members
GROWING market recognition — 14th year of operation
Four Pillars of Success
To be the premier hospitality company in Japan. (Management and Franchise partner)Vision
Mission
Core Values
Culture
To grow nationwide, as we turn-around and professionally manage a diversified hotel portfolio.
Team Effectiveness Guest Satisfaction Profitable Operations Quality Brand Management
Balancing our core values in order to fulfill (and exceed!) all our stakeholders’ expectations.
The Ishin Hotels Group Portfolio
Our Own BrandsOwned and operated
FranchiseOwned and operated
Ownership / Lessor
Original BrandsOwned and operated
Strategic PartnershipAsset management only
1,477
548
1,106
1,192
Investment Structure
Management Agreements
Operations
90% 10%Ishin
Hotels
Operating Companies / Team
Ishin Hotels Group
Grove managed
funds
Brand Managemen
t
Human Resources
Revenue Managemen
t
Cost Rationalizati
on/ KPI
F&B Support /
Restructuring
Asset Managemen
t
Turn-around Process
The six key steps in our turn-around and continuous value
creation process
Organization
Asset
Management
(6)
Business
Development
(5)
Technical
Services
(3)
Portfolio
Management
(1)
Human
Resources
(1)
Finance
(11)
Internal
Audit
Audit CommitteeCEO
CFO
MD/Hotel GM’s Hotel Controller
・ Disposition
・ Acquisition
・ Loan mgmt.
・ Capital mgmt.
・ Tenant mgmt.
・ Marketing/
Sales
・ Web
・ Distribution
・ Revenue
Mgmt.
・ PR Digital Media
・ IBP
・ Maintenance
・ Capex
・ Renovations
・ Project mgmt.
・ Analyst
・ Valuations
・ IBP / FBP
・ KPI
・ Administration
・ General affairs
・ I-net
・ Training
・ Development
・ Accounting
・ Cash mgmt.
・ Reporting
・ Lender comm.
・ FBP
IT is
outsourced
Senior Management Team
CEOMichael Nigitsch Austrian national 33 years of international hotel management
experience 23 years with Hilton International in Europe,
Africa and Asia (VP for Japan/Micronesia) 10 years with Ishin Hotels Group
CFOYasushi Kamei 23 years of experience in finance and accounting 6 years in real estate investment industry Previously VP in Carlyle LLC Joined Ishin Hotels Group in April 2011
Senior Management Team
Vice President, Technical ServicesKenji Matsuo Over 20 years of experience in the construction business Experience in domestic contractor / project management and in America
and Canada with Caesar Park Hotels & Resorts, New York Joined Ishin Hotels Group in September 2005
replace photo Executive Director, Asset Management
Tetsuya Hashiramoto Over 15 years of experience in real estate investment / financing /
securitization CEO of Mellow Partnership Limited Founder and Managing Partner of Himori Hashiramoto with ¥136 billion
of real estate transactions over 5 years Co-founder of Capital Advisors Joined Ishin Hotels Group in May 2011Vice President, Sales & MarketingAnnette MacAndrew Over 20 years of experience in sales & marketing (MBA) Strong track record in e- / channel / web marketing and revenue management Experience in various mid-range, regional hotel groups Joined Ishin Hotels Group in January 2009
Corporate Design
Learning and Development Platform
Operational Infrastructure
Integrated (PMS / Corporate) IT platform
How We Add Value
Revenue management and distribution expertise
Web and social media expertise
Fully integrated business planning, processing and reporting
KPIs, manuals, standard policies
Human resources coaching and “change management”
Technical service support
Expense management paired with tactical / strategic performance enhancement
Attractive and flexible management contract terms