iso 17024 2012 powerpoint

04/19/23

Presentation on the new standard

ISO/IEC 17024: 2012

Conformity assessment – General requirements for bodies operating certification of persons

Slide 1

Introduction

This presentation has been developed by the Convenor of ISO CASCO WG 30.

The aim is to support all interested parties concerned by the implementation of this new standard, ISO/IEC 17024 Conformity assessment – General requirements for bodies operating certification of persons.

This is an open presentation without any copyrights and can be used by anyone.

ISO CASCO Secretary ISO CASCO Convenor WG 30Sean MacCurtain Dr. Cynthia D. Woodley

04/19/23Slide 2

Purpose of ISO/IEC 17024

Standard for Certification of Persons

Official Title – General requirements for bodies operating certification of persons

Introduction – “. . . Has been developed with the objective of achieving and promoting a globally accepted benchmark for organizations operating certification of persons”

Introduction – “. . .This international standard can serve as the basis for the recognition of the certification bodies for persons and the certification schemes under which persons are certified, in order to facilitate their acceptance at the national and international levels.”

04/19/23Slide 3

WG30 – Revision of ISO/IEC 17024

ISO/IEC 17024 originally published in 2003. Due for systematic review in 2008 (usually every 5 years).

ISO member bodies voted down ISO/IEC 17024 for systematic review.

ANSI introduced a New Work Item proposal to completely revise ISO/IEC 17024.

October 2008 member bodies voted in favour of the New Work Item proposal to revise ISO/IEC 17024.

Based on New Work Item, a working group (WG30) was formed to revise ISO/IEC 17024.

Slide 404/19/23

Timeline of Revision ISO/IEC 17024

04/19/23

Activity Date(s) Output Participants Results ballot

1st WG30 meeting-terms of reference, scope and structure

9-10 February 2009 16

2nd WG30 meeting 22-24 July 2009 WD1 17 3rd meeting (DG

meeting) 28-29 September 2009 WD2 5

4th WG30 meeting 22-24 February 2010 WD2 22 5th WG30 meeting 22-24 June 2010 CD1 16 6th WG30 meeting 18-20 January 2011 DIS 18

7th meeting (DG meeting) 26-27 September 2011 12

8th WG30 meeting 5-6 December 2011 FDIS 19

FDIS out for ballot 1 March 2012

95% approval of ISO P-members and 97% of IEC P-members

Standard Published 1 July 2012 Published Slide 5

Goals of the Revision

Repair/rewrite areas of the standard that needed clarification or had been confusing.

Incorporate all appropriate guidance from the IAF Guidance Document (GD24) into the standard.

Add additional clauses in some areas.

Make the standard “look” like the other ISO standards (use standard ISO/CASCO format).

Slide 604/19/23

Most Problematic Areas of 17024 as Reported on a Survey of ABs and CBs conducted by IAF*:

ABs reported:‒Development and Maintenance of a Certification Scheme‒Surveillance‒Evaluation‒Organizational Structure

CBs reported:‒Surveillance‒Organizational Structure‒Development and Maintenance of a Certification Scheme‒Other (write in)‒Evaluation

*Reported as results from IAF survey of ABs conducted in 200904/19/23

Slide 7

Major Discussion Issues for WG30

What to do about schemes not owned by CB:‒ Government owned‒ Third party owned

Surveillance‒ Not really being followed‒ Not always needed depending upon the recertification period

Separation of Training/Certification Functions‒ How far is that separation?‒ Can a training organization be a CB for persons?‒ Can trainers serve in any role in the certification program?‒ Can a trainer be an evaluator?‒ Can a CB require candidates to complete their training

program?

04/19/23Slide 8

Major Issues for WG30

Impartiality‒ How assured? ‒ Is an Impartiality Committee required?‒ Or can impartiality be demonstrated some other way?

Measurement rigor‒ How much science of measurement should be added to the

standard?‒ How much documentation is needed in the development of the

scheme?

Level of detail‒ What is the appropriate balance between being too

prescriptive and providing enough information to help those who do not understand the science of measurement?

Slide 904/19/23

Major Issues for WG30

Scheme

-What are the mandatory components of a scheme versus what are process requirements associated with the implementation of a scheme?

Slide 1004/19/23

Major Sections in the New Revision

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Major Changes in the New Revision

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The mandatory PAS documents were incorporated into the revised standard:

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Cross Reference 17024:2003 to 17024: 2012

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ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/CommentsIntroduction Introduction Same1. Scope 1. Scope New note added regarding reference to

Certification Body in this standard refers to Certification Body for Persons (CBP).

2 Normative references 2 Normative references Changed normative references.3 Terms and definitions 3 Terms and definitions Changed normative documents for terms3.1 appeal 3.19 appeal Same3.2 candidate 3.14 candidate Slightly reworded3.3 certification process 3.1 certification process Slightly reworded3.4 certification scheme 3.2 certification scheme Slightly reworded3.5 certification system Deleted and combined with Certification Process3.6 competence 3.6 competence Reworded3.7 complaint 3.20 complaint Slightly reworded3.8 evaluation Deleted and removed from the standard (replaced

with “assessment”)

3.9 examination 3.9 examination Slightly reworded3.10 examiner 3.10 examiner Slightly reworded


04/19/23Slide 25

ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/Comments

3.11 qualification 3.7 qualification Slightly reworded

3.3 certification requirements New definition

3.4 scheme owner New definition

3.5 certificate New definition

3.8 assessment New definition

3.11 invigilator New definition

3.12 personnel New definition

3.13 applicant New definition

3.15 impartiality New definition

3.16 fairness New definition

3.17 validity New definition

3.18 reliability New definition

3.21 interested party New definition

3.22 surveillance New definition


04/19/23Slide 26


4 Requirements for certification bodies

Deleted

4.1 Certification body Deleted

4.1.1. Clause deleted

4.1.2 Clause deleted4.1.3 9.4.3 Slightly reworded

5 Structural requirements New section4.2Organizational structure 5.1 Management and

organization structure4.2.1 5.1.1 Slightly reworded4.2.1.a) Clause deleted (added impartiality section)4.2.1 b) 4.2 Slightly reworded4.2.1 c) 5.1.2 Reworded and additional parties to be identified

added.4.2.1 d) 4 General requirements

4.1 Legal mattersReworded


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4.2.2 4.3 Management of impartiality4.3.1

Reworded

4.2.3 Deleted. New section on development and maintenance of a scheme was added. CB does not have to appoint a scheme committee. Scheme owner can be outside of the CB.

4.2.4 a) 4.4 Slightly reworded

4.2.4 b) Covered under new section on impartiality (4.3)

42.4 c) Covered under new section on impartiality (4.3)

4.3.2 New clause

4.3.3 New clause

4.3.5 New clause

4.3.6 New clause

4.3.7 New clause

4.3.8 New clause


04/19/23Slide 28


4.2.5 5.2 New section covers old clause 4.2.5 and adds additional requirements

5.2.2 New clause

5.2.3 a) New clause

5.2.3 b) New clause

5.2.3 c) New clause

5.2.3 d) New clause

5.2.3 e) New clause

4.2.6 Entire sections for appeals and complaints added (see sections 9.8 and 9.9)

4.2.7 See new section on personnel (6.1)

4.3 Development and maintenance of a certification scheme

See new section for certification schemes (8)


04/19/23Slide 29


4.3.1 See new section for certification schemes (8)

4.3.2 See new section for certification schemes (8)

4.3.3 9.2.2 Reworded and placed in new section on assessment (9.2)

4.3.4 Deleted clause

4.3.5 4.3.4 5.2.1

Split into two sections (Impartiality 4.3 and Structure of the certification body in relation to training 5.2)

4.3.6 9.3.5 Moved to a new section on examination process

4.4 Management system4.4.1 4.4.2 4.4.3

All of Section 10 All of Management System moved to a new section 10.

4.5 Subcontracting 6.3 Outsourcing Changed subcontracting to outsourcing

4.5.1 6.3.1 9.4.2

Reworded and put into 2 clauses

4.5.2 6.3.2 Reworded


04/19/23Slide 30

ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/Comments4.6 Records 7 Records and information

requirements

4.6.1 7.1.1 Same4.6.2 7.1.2 Same4.7 Confidentiality 7.1.3 Reworded and entire new section on

Confidentiality added (7.3)

7.2 Public Information New section7.2.1 New clause7.2.2 New clause7.2.3 New clause7.2.4 New clause7.3 Confidentiality New section for confidentiality added7.3.1 New clause7.3.2 New clause7.3.3 New clause7.3.4 New clause7.3.5 New clause


04/19/23Slide 31


4.8 Security 7.4 Security New Section for security added

7.4.1 New clause

7.4.2 New clause

7.4.3 New clause

6. Resource Requirements New section for resource requirements added

5 Requirements for persons employed or contracted by a certification body5.1 General

6.1 General personnel requirements

6.1.1 New clause

6.1.2 New clause

5.1.1 6.1.3 Slightly reworded




04/19/23Slide 32

ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/Comments5.1.4 6.1.5 Reworded

6.1.6 New clause6.1.8 New clause6.2 Personnel involved in the certification activities

New section for personnel added

6.2.1 General New clause5.2 Requirements for examiners

6.2.2 Requirements for examiners

5.2.1 6.2.2.1 Reworded6.2.2.2 New clause

5.2.2 6.2.2.3 6.2.3 Outsourcing New section for outsourcing added6.2.3.1 New clause6.2.3.2 New clause6.4 Other Resources New clause8 Certification Schemes New section for certification schemes added8.1 New clause8.2 New clause8.3 New clause8.4 New clause8.5 New clause8.6 New clause that allows a scheme owner to be a body

other than the certification body for persons


04/19/23Slide 33


6 Certification process 9 Certification Process Requirements

6.1 Application 9.1 Application Process



9.1.3 New clause

9.2 Assessment Process New section for assessment process added

9.2.1 New clause

9.2.2 see 2003 version, clause 4.3.3

6.2 EvaluationSection deleted

6.2.1 Clause deletedB) covered by new clause 9.2.5

6.2.2 9.3.1 Reworded. Added language to address equating of exam forms and comparability of the pass/fail decision.



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6.2.4 Clause deleted

9.2.4 New clause

9.2.5 New clause

9.2.6 New clause

9.3 Examination process New section for examination process added

9.3.2 New clause to address exam administration standardization

9.3.3 New clause to address exam administration standardization

9.3.4 New clause

9.3.5 Reworded from 2003 version clause 4.3.6

6.3 Decision on certification

9.4 Decision on certification

9.4.1 New clause

9.4.2 Reworded from 2003 versions clause 4.5.1

9.4.3 Reworded from 2003 version clause 4.1.3


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6.3.1 9.4.4

9.4.5 New clause

9.4.6 New clause

6.3.2 9.4.7


9.4.9 New clause

6.4 Surveillance Section deleted



9.5 Suspending, withdrawing or reducing the scope of certification

New section

9.5.1 New clause

9.5.2 New clause

9.5.3 New clause

9.5.4 New clause


04/19/23Slide 36


6.5 Recertification 9.6 Recertification Process


6.5.2 9.6.1 9.6.2 9.6.4

Reworded and split into three clauses

9.6.3 New clause

9.6.5 New clause

6.6 Use of certificates and logos/marks

9.7 Use of certificates, logos and marks

6.6.1 9.7.1 Same

6.6.2 9.7.2 Same


04/19/23Slide 37

ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/Comments6.6.3 9.7.3 Reworded

9.8 Appeals against decisions on certification

New Section for appeals

9.8.1 New clause9.8.2 New clause9.8.3 New clause9.8.4 New clause9.8.5 New clause9.8.6 New clause9.8.7 New clause9.9 Complaints New section for complaints9.9.1 New clause9.9.2 New clause9.9.3 New clause9.9.4 New clause9.9.5 New clause9.9.6 New clause9.9.7 New clause9.9.8 New clause9.9.9 New clause9.9.10 New clause


04/19/23Slide 38

ISO/EC 17024 2003 ISO/IEC 17024 2012 Differences/Comments10 Management system requirements

New section for management systems

10.1 New clause10.2 New section 10.2.1 New clause10.2.2 New clause10.2.3 New clause10.2.4 New clause10.2.5 New section10.2.5.1 New clause10.2.5.2 New clause10.2.5.3 New clause10.2.6 New section10.2.6.1 New clause10.2.6.2 New clause10.2.6.3 New clause10.2.6.4 New clause10.2.7 New clause10.2.8 New clauseAnnex A – Principles New Appendix (Principles)

iso 17024 2012 powerpoint

Documents

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wg30 revision of isoiec

certification schemeother

certification of personsslide

purpose of isoiec

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international standard

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