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ISO Certification andQuality awards

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Objective

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A Brief History of ISO

The organization which today is known as ISO began in 1926 as theInternational Federation of the National Standardizing Associations(ISA). This organization focused heavily on mechanical engineering. Itwas disbanded in 1942 during the second World War but was re-organized under the current name, ISO, in 1946.

The name, "ISO" is not an acronym but was derived from the Greekword "isos" meaning "equal".

The bulk of the work of ISO is done by the 2700 technical committees,subcommittees and working groups. Each committee andsubcommittee is headed by a Secretariat from one of the memberorganizations. The American National Standards Institute (ANSI) is the

United States representative to ISO. The ANSI ASC Z-1/ASQ StandardsGroup coordinates the United States representation in the ISOTechnical Committees 176 and 207 which are concerned with the ISO9000 and ISO 14000 standards respectively.

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ISOOrganization

ISO/IEC JTC 1 is Joint Technical Committee 1 of the InternationalOrganization for Standardization (ISO) and the InternationalElectrotechnical Commission (IEC). It deals with all matters of

information technology.

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How does ISO develop standards?

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International Standards are developed by ISO technical committees (TC) and

subcommittees (SC) by a process with six steps

Stage 1: Proposal stage Stage 2: Preparatory stage

Stage 3: Committee stage

Stage 4: Enquiry stage

Stage 5: Approval stage

Stage 6: Publication stage

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Steps To ISO Registration

Registration Objective

Select Appropriate Object

Develop & implement the quality system

Select third party registrar & apply

Perform self-analysis audit

Submit quality manual for approval

Pre-assessment by registrar

Take corrective actions

Final assessment by registrar

Registration

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Choosing a certification body

When choosing a certification body it is a good idea to:

Evaluate several certification bodies

Bear in mind that the cheapest could be more costly in the long run if its auditing is

below standard.

Ask whether the certification body implements ISO/IEC 17021:2011, Conformity

assessment Requirements for bodies providing audit and certification management

systems

Ask whether the body is accredited.. Accredited certification bodies can be

identified by contacting the national accreditation body in your country.

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ISO does not perform certification

ISO develops International Standards,

including anagement system standards.

It is not involved in the certification to

any of the standards it develops.

Certification is performed by external

certification bodies, which are largely

private.

Some of them are Det Norske Veritas ,

Bureau Veritas Certification (India) Pvt.Ltd.,BSI India Pvt , QMS Certification

Services Pvt. Ltd.

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TYPES OF CERTIFICATIONS & logo

ISO 9000 Quality management

ISO 14000 Environmental management

ISO 3166 Country codes

ISO 26000 Social responsibility

ISO 50001 Energy management

ISO 31000 Risk management

ISO 22000 Food safety management

ISO 4217 Currency codes

ISO 639 Language codes

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ISO 9000

The ISO 9000 family addresses various aspects of quality management and contains some

of ISOs best known standards.

ISO 9001:2008 - sets out the requirements of a quality management system

ISO 9000:2005 - covers the basic concepts and language

ISO 9004:2009 provides guidance to organizations to support theachievement of sustained success by a quality management approach. It is applicable

to any organization, regardless of size, type and activity.

ISO 19011:2011 - sets out guidance on internal and external audits of quality

management systems.

ISO 9001:2008-can be used by any organization, large or small, regardless of its field ofactivity. It is implemented by over one million companies and organizations in over 170

countries.

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Contd..

Principle 1 Customer focus

Principle 2 Leadership

Principle 3 Involvement of people

Principle 4 Process approach

Principle 5 System approach to management

Principle 6 Continual improvement

Principle 7 Factual approach to decision making

Principle 8 Mutually beneficial supplier

relationships

Source:http://www.iso.org/iso/qmp_2012.pdf

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ISO 14000 - Environmental Management

ISO 14001:2004 -

Sets out the criteria for an environmental management system and can be certified to.

Maps out a framework that a company or organization can follow to set up an effective

environmental management system. It can be used by any organization regardless of its

activity or sector.

Ford Motor Company's North Penn facility, near Lansdale in Montgomery County, has been

certified under the international environmental standard ISO 14001.

The benefits of using ISO 14001:2004 can include:

Reduced cost of waste management

Savings in consumption of energy and materials

Lower distribution costs

Improved corporate image among regulators, customers and the public

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STAR INDUSTRIES Waste Recycle and Management

It was established in Jan 2012 located at Vijayavada in Andhra Pradesh

Objective: Used Tires are recycled in to Petrochemical products

Techniques uses:

Pyrolysis: Pyrolysis is a thermochemical decomposition of organic material at

elevated temperatures in the absence of oxygen. Pyrolysis typically occurs under

pressure and at operating temperatures about 430 C (800 F).

Three categories of industries

GREEN CATEGORY

ORANGE CATEGORY

RED CATEGORY

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Steps followed by company to get ISO 14000

E H S policy

E-environment

H-Health

S-safety

Every employee must wear safety ear muff ,

safety glouse , safety shoes , safety suits.

All the guidelines must follow for at least 3 years

then only plant can go for external ISO audit.

If plant fulfills the all guideline in external audit it

will get ISO certification from certification body .

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Steps to keep Environment clean

To avoid air pollution-

Baghouse Dust Collectors

Scrubbing Machines are installed at surroundings.

To avoid water pollution-

ETP-Effluent Treatment plant No soli pollution-because all machines are above the ground level.

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ISO 26000 - Social responsibility

ISO 26000 provides guidance on how businesses

and organizations can operate in a socially

responsible way.

NEC Corporation(Japan)

ISO 26000:2010 provides guidance rather than

requirements

The standard was launched in 2010 following five

years of negotiations between many different

stakeholders across the world.

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ISO 22000 - Food safety management

The ISO 22000- family of International Standards addresses food safety management.

E.g :M.A. Silva Corks, USA(M.A. Silva Cortias, Lda, wine Suppliers portages company)

As many of today's food products repeatedly cross national boundaries, International Standards

are needed to ensure the safety of the global food supply chain.

ISO 22000:2005 contains the overall guidelines for food safety management.

ISO/TS 22004:2005 contains guidelines for applying ISO 22000

ISO 22005:2007 focuses on traceability in the feed and food chain

ISO/TS 22002-1:2009 contains specific prerequisites for food manufacturing

ISO/TS 22002-3:2011 contains specific prerequisites for farming

ISO/TS 22003:2007 provides guidelines for audit and certification bodies

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ISO 31000 - Risk management

ISO 31000:2009-

provides principles, framework and a process for managing risk.

Using ISO 31000 can help organizations increase the likelihood of achieving objectives,

improve the identification of opportunities and threats and effectively allocate and use

resources for risk treatment.

Organizations using it can compare their risk management practices with an internationally

recognized benchmark, providing sound principles for effective management and corporate

governance.

BSI Grouop (U.K)

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ISO 50001:2011:Energy Management System

ISO 50001:2011-

supports development of an energy management system (EnMS).

ISO 50001:2011 provides a framework of requirements for organizations to:

Develop a policy for more efficient use of energy

Fix targets and objectives to meet the policy

Use data to better understand and make decisions about energy use

Measure the results

Review how well the policy works, and

Continually improve energy management. Bentley Motors has now become the first United Kingdom automotive plant to implement and

certify to ISO 50001:2011, Energy management systems.

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ISO 639-Language codes

Uses of ISO 639-

Example for bibliographic purposes, in the library community.

computerized systems, and

The representation of different language versions on websites.

ISO 639 code for Hindi-hi

ISO 639 code for Telugu-te

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ISO 4217-Currency codes

ISO 4217 is the International Standard for currency codes. The most recent edition is ISO

4217:2008.

The purpose of ISO 4217:2008 is to establish internationally recognized codes for the

representation of currencies.

Currencies can be represented in the code in two ways:

Alphabetic code

The alphabetic code is based on another ISO standard, ISO 3166, which lists the codes

for country names. The first two letters of the ISO 4217 three-letter code are the same as

the code for the country name, and where possible the third letter corresponds to the first

letter of the currency name.

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Contd..

For example:

The Indian rupee is represented as-IN from India and R from Rupee :INR

The US dollar is represented as USD - the US coming from the ISO 3166 country

code and the D for dollar.

Three-digit numeric code:

The three-digit numeric code is useful when currency codes need to be understood

in countries that do not use Latin scripts and for computerized systems. Where

possible the 3 digit numeric code is the same as the numeric country code.

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Global Adoption-Top 10 Countries

China Russia Japan U K USA0

3000060000

90000

20000

50000

80000

10000

40000

70000

00000 No.Of Certificates

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Quality Awards

Malcolm Baldrige National Quality

Award (MBNQA)

The Deming Prize -- Japan Quality

Award

European Foundation of Quality

Management

Asia-Pacific Quality Organization Australian Organization for Quality

Rajiv Gandhi National Quality Award

The Golden Peacock National Quality

Award

IMC Ramakrishna Bajaj National

Quality Award

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International Awards National Awards

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Quality Awards & LOGOs

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Golden Peacock Awards2012

Innovation Management Award (GPIMA)

Mahindra Rural Housing Finance Limited

National Training Award (GPNTA)

Hindustan Aeronautics Ltd

Innovation Award (GPIA)

Spice Mobility Ltd

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Contd..

Environment Management Award

Tata Motors Limited, Jamshedpur

National Quality Award (GPNQA)

Mahindra & Mahindra Ltd (Farm Division)

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Benefits Of ISO

For business:

Cost savings

Access to new markets

Increased market share

Environmental benefit

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Contd..

For government:

Expert opinion

Opening up world trade

ISO standards draw on international expertise and experience and are therefore a vital

resource for governments when developing regulations.

For Society:

ISO has over 19 500 standards touching almost all aspects of daily life.

When products and services conform to International Standards consumers can have

confidence that they are safe, reliable and of good quality. For example, ISO's standards on

road safety, and secure medical packaging are just a selection of those that help make the

world a safer place.

International Standards on air, water and soil quality, on emissions of gases and radiation

and environmental aspects of products contribute to efforts to preserve the environment and

the health of citizens.

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Conclusion

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R

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f

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e

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s

more information athttp://

www.iso.ch

http://www.iso.org/iso/qmp_2012.pdf

Books :Production & Operations

Management byR.Panneerselvam

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http://www.iso.ch/http://www.iso.ch/http://www.iso.ch/http://www.iso.ch/

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Presented by

Tata Satish Kumar(121247)

Deeraj Ratnakar Reddy Motati(121214)

Chandan Nalli(121226)

Ram Kumar Ruthala(121237)

Akash Kumar Ray(121203)

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