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IT Service Management Foundation based on ISO/IEC 20000 Presented to: Prajith E Narayanan 20 February 2016 drs. Bernd W.E. Taselaar Chief Executive Officer 5613139.20505885 EXIN The global independent certification institute for ICT Professionals

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Page 1: ISO 20K e-Cert

IT Service Management

Foundation

based on ISO/IEC 20000

Presented to:

Prajith E Narayanan

20 February 2016

drs. Bernd W.E. TaselaarChief Executive Officer5613139.20505885

EXINThe global independent certification institute for ICT Professionals

ISO 20K is Not Scary

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