iso9001:2000 & as9100 system implementation senior operations ssp inc. 2006
TRANSCRIPT
![Page 1: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/1.jpg)
ISO9001:2000 & AS9100 ISO9001:2000 & AS9100 System ImplementationSystem Implementation
SENIOR OPERATIONS SSP INC.SENIOR OPERATIONS SSP INC.
20062006
![Page 2: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/2.jpg)
Relationship Between Relationship Between AS9100 & ISO 9001:2000AS9100 & ISO 9001:2000
• ““All” Elements of ISO 9001:2000 All” Elements of ISO 9001:2000 are Embodied in AS9100are Embodied in AS9100
• AS9100 Incorporates Prime AS9100 Incorporates Prime Contractor & FAA CFR Title 14 Contractor & FAA CFR Title 14 RequirementsRequirements
** FAA ACO believes the effective implementation of AS9100 FAA ACO believes the effective implementation of AS9100 will enhance companies overall performancewill enhance companies overall performance
![Page 3: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/3.jpg)
AS9100 ChangesAS9100 Changes
• Significant Changes in “Shall” Significant Changes in “Shall” Requirements over ISO 1994:Requirements over ISO 1994:– 129 additional “Shall” requirements129 additional “Shall” requirements– AS9100 also contains 80 Aerospace AS9100 also contains 80 Aerospace
unique requirements and unique requirements and AmplificationsAmplifications
– Standard is more descriptive and Standard is more descriptive and written in understandable termswritten in understandable terms
![Page 4: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/4.jpg)
AS9100 ChangesAS9100 Changes
• Transfers the Responsibility for Transfers the Responsibility for Quality from Quality Assurance to Quality from Quality Assurance to “Top” Management“Top” Management
• New Standard adopts a “Process” New Standard adopts a “Process” Approach when Developing, Approach when Developing, Implementing and improving Implementing and improving EffectivenessEffectiveness
![Page 5: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/5.jpg)
SSP ImplementationSSP Implementation
• Major Benefits & Success in a 2 Step Major Benefits & Success in a 2 Step Implementation:Implementation:– Obtain ISO 9001:2000 certification firstObtain ISO 9001:2000 certification first– Add Additional AS9100 requirements to Add Additional AS9100 requirements to
the baseline the baseline *requires additional procedures*requires additional procedures
• SSP Received ISO9001:2000 in 2003 SSP Received ISO9001:2000 in 2003 and followed 6 months later with and followed 6 months later with AS9100AS9100
![Page 6: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/6.jpg)
Benefits of AS9100Benefits of AS9100
• Prime Contractors acknowledge the Prime Contractors acknowledge the Standard as a common BaselineStandard as a common Baseline
• FAA & NASA have accepted AS9100FAA & NASA have accepted AS9100
• Utilization of AS9100 Standards Utilization of AS9100 Standards Checklists during Prime audits.Checklists during Prime audits.
• Primes are beginning to reduce Primes are beginning to reduce Quality System Audits-Moving Quality System Audits-Moving towards Product & Process Auditstowards Product & Process Audits
![Page 7: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/7.jpg)
Benefits of AS9100Benefits of AS9100• Increased Consistency in Expectations Increased Consistency in Expectations
from the Primesfrom the Primes
• Lean Activities; Kaizen, 5 S and Six Lean Activities; Kaizen, 5 S and Six Sigma are accepted Continual Sigma are accepted Continual Improvement StrategiesImprovement Strategies
• Reduced Oversight Costs Reduced Oversight Costs
• Improved PerformanceImproved Performance
![Page 8: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/8.jpg)
AS9102 First Article RequirementAS9102 First Article Requirement
• Has become a Contractual Has become a Contractual requirement by Primesrequirement by Primes
• Has added cost and cycle time to the Has added cost and cycle time to the FAI processFAI process
• Primes are Divided between Rev. NC Primes are Divided between Rev. NC & “A” –causing dual standards and & “A” –causing dual standards and implementationimplementation
• Primes often “Add” additional Primes often “Add” additional requirements to an already requirements to an already Cumbersome StandardCumbersome Standard
![Page 9: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/9.jpg)
Challenges of AS9100 at SSPChallenges of AS9100 at SSP• Establishing and Monitoring of Metrics Establishing and Monitoring of Metrics
at the Cell Level –Quality Objectivesat the Cell Level –Quality Objectives
• Continual Improvement Opportunities Continual Improvement Opportunities identified and worked at the lowest identified and worked at the lowest levelslevels
• Training and measuring Training and measuring “Effectiveness” of Training“Effectiveness” of Training
• Sub-Tier Supplier Performance and Sub-Tier Supplier Performance and MonitoringMonitoring
![Page 10: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/10.jpg)
Challenges of AS9100 at SSPChallenges of AS9100 at SSP• Integrating Actions to Improve Integrating Actions to Improve
Customer Satisfaction & PerceptionCustomer Satisfaction & Perception
![Page 11: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/11.jpg)
SSP Success SSP Success • SSP has transformed it’s culture SSP has transformed it’s culture
through a “Top-Down” management through a “Top-Down” management commitmentcommitment
• Lean & Continual Improvement Lean & Continual Improvement Opportunities are saving $$$ to the Opportunities are saving $$$ to the Bottom-lineBottom-line
• Over 50% Reduction in Hardware Over 50% Reduction in Hardware Scrap realized through Improved Scrap realized through Improved Processes and Corrective ActionsProcesses and Corrective Actions
![Page 12: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/12.jpg)
SSP Success SSP Success • Management Reviews serve as a Management Reviews serve as a
Platform to Identify Where Further Platform to Identify Where Further Improvements can be madeImprovements can be made
• Cell & Process Metrics have become a Cell & Process Metrics have become a way of “Business” and are taking Rootway of “Business” and are taking Root
![Page 13: ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006](https://reader036.vdocument.in/reader036/viewer/2022072011/56649dde5503460f94ad74c1/html5/thumbnails/13.jpg)
Summary Summary
In the Early Days of ISO 9001, having anIn the Early Days of ISO 9001, having an
ISO Certification was merely a ISO Certification was merely a “Competitive Advantage”“Competitive Advantage”
In today's Aerospace Market, Not having In today's Aerospace Market, Not having AS9100 can be a significant business AS9100 can be a significant business “Disadvantage”“Disadvantage”