issue no. 253 published by: forward thinking may 7, 2019

Continued on Page 3

Could We Do Better?

[email protected]

The challenge for municipalities in Renfrew County is that while they have apparently delegated their

decision-making power to the County of Renfrew in this matter, the legislation indicates that if a municipality doesn't do their own plan, the Government of Ontario will do one for them and send them a bill for it. So it seems community safety and well-being plans are coming, regardless of Warden Murphy's letter.

By: Jennifer Layman

The Comprehensive Ontario Police Services Act, 2019 sets out community safety and policing requirements of municipalities. Section 248 (1) notes that "every municipality shall prepare and, by resolution, adopt a community safety and well-being plan." The community safety and well-being plan gathers people together from the community who have expertise in education, mental health, policing, youth and municipalities to contribute to prevention of crime and social problems in a community. It sounds fairly straightforward; what elected official wouldn't want to prevent social unrest in their community? Well, actually there are 16 elected officials in Renfrew County who wouldn’t. At a Renfrew County council session on March 27, 16 of 17 municipal representatives voted to oppose completing a community safety and well-being plan. Horton Mayor Dave

Bennett was the lone holdout. The following day, Warden Jennifer Murphy wrote a letter to the Ontario Solicitor General to say that "the municipalities of the County of Renfrew have elected not to initiate the development of the community safety and well-being plans."

The County of Renfrew did not return two requests for comment.

Murphy said it was a "significant challenge" to develop plans because of living in a rural community. She further felt the costs associated to create the plans were "unnecessary." The mantra of the County of Renfrew, she says, is "If it isn't broken, don't fix it."

Calling safety and well-being a responsibility of the Ontario Provincial Police, Murphy copied Renfrew OPP Detachment Inspector Colin Slight on the letter. Slight calls himself a strong believer in community safety and sees a place for the police in helping to create the plans. However, the Government of Ontario has clearly indicated it is the responsibility of each municipality in the province.

While Murphy says that all municipalities in Renfrew County like things just the way they are, Slight sees how improvements could be made if everyone were able to get together to plan a way to do that. Foremost for the OPP is the 1,003 calls across Renfrew County in 2018 that were mental-health related. They responded, but they were not the right agency for someone in a mental-health crisis. There was no finable or arrestable offence - people just didn't know who else to call.

BUSINESSOttawa Valley

The Region’s Business Media. More Than 3,600 Subscribers.www.ovbusiness.com | [email protected]

May 7, 2019Published by: Forward ThinkingIssue No. 253

Addressing Social Disorder in Our TownsCounty of Renfrew says “it’s not broken, don’t x it”

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Business Succession Planning. 1:00pm-3:00pm. Presented by Robert Dyke, CPA, CA. Taxation basics, business structure, assessment, options, soft issues and the exit process. $20 tickets. Small Business Advisory Centre, 91 Cornelia Street West in Smiths Falls. Phone: 613-283-7005 or [email protected]

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June 22, 2019

Greater Arnprior Chamber of Commerce May Social. 6:00pm at the Kenwood Corporate Centre. Speaker is Jon Pole of MBC on how a business can become one of Canada's fastest growing companies. Phone: 613-623-6817 or [email protected]

Greater Arnprior Chamber of Commerce annual golf tournament. 4:00pm-8:30pm. Mountain Creek Golf Course, 311 Mountain View Road, Arnprior. Phone: 613-623-6817 or [email protected]

Submit your business event to:

May 14, 2019Short-term accommodations workshop series. Workshop #2 From Host to Superhost. 10:00am-3:00pm at the CFDC office in Bancroft. Learn how to increase your occupancy, better manage your time, improve your ratings and bring listings to the highest possible standard. $45. Contact the Bancroft and District Chamber of Commerce at [email protected]

May 15, 2019

Business at Breakfast in Perth. Three easy steps to cyber securing your business. 7:30am-9:00am at Mex & Co. $20 plus HST for members. Contact the Perth Chamber at 613-267-3200 or [email protected]

AMCTO Zone 6 Spring Workshop and Zone Meeting. Hosted by the Town of Smiths Falls. May 15th workshops. May 16th zone meeting. For members of the municipal AMCTO group.

May 15-16, 2019

May 21, 2019

May 21, 2019The Township of Laurentian Valley is having a public meeting to discuss building permit fees. For information, contact the municipality.

Mayor's Business Breakfast with City of Pembroke Mayor, Mike LeMay. Janna and Kerry's Over Easy Bar & Grill in Pembroke. 8:00am-9:30am. $10 includes breakfast. Hosted by the Upper Ottawa Valley Chamber of Commerce.

May 29, 2019

Greater Arnprior Chamber of Commerce first annual Business Case Competition. Open to any high school student residing in the Arnprior or McNab Braeside area. 4:00pm at Walter Zadow Public School. For details, call 613-623-6817 or email [email protected].

May 30, 2019Doing Business with Government of Canada. 3205 Petawawa Boulevard (PMRC Employment Services office). Engage with government officials on procurement. For info, 416-952-0843 or [email protected]

May 30, 2019Renfrew & Area Chamber of Commerce Annual Community Awards. Phone: 613-4332-7015 or [email protected]

May 30, 2019

Employment Standards Act, including Bill 47. What employers need to know. 9:30am-11:30am. On November 21, 2018, the Making Ontario Open for Business Act (Bill 47) became law, resulting in a number of changes to the Employment Standards Act that came into force on January 1, 2019. Free. Small Business Advisory Centre, 91 Cornelia Street West in Smiths Falls. Phone: 613-283-7005 or [email protected]

June 5, 2019The Town of Renfrew will hold

a public meeting at the town hall to consider proposed changes in the building permit fee. For more information, contact Tom Webster, Chief Building Official at 613-432-8166 or [email protected]

June 6, 2019

or [email protected]

[email protected]

May 15, 2019

Succession planning workshop hosted by the Perth Chamber of Commerce. 3:00pm-5:00pm. Held at Algonquin College, 8 Craig Street in Perth. Presented by Rob Dyke of Dyke & Murphy Pro Corporation. Taxation basics, business structure and succession planning. $10 members. $20 guests. RSVP to Amber Hall at [email protected]

June 11, 2019

Events

The Spring-Summer Edi�on is being distributedthe week of May 6-10. Pick up your copy at local healthcare providers.

To book copies for your employees, event or classroom, contact Jennifer at 613-732-7774 or email us [email protected]. Copies are free to receive.

Fall Edi�on publishes: September 6thDeadline to book adver�sing: August 16th

Ottawa Valley BusinessMay 7, 2019

Book Club

Micah Solomon is one of the world's leading authorities on customer service, the customer experience, company culture, consumer trends, and hospitality. He is a consultant, keynote speaker, trainer, and training designer specializing in these subjects, as well as being a best-selling author and frequent contributor to Forbes.com.

About the Author

Ignore Your Customers (And They'll Go Away) is of greater general interest, more compelling, and more relevant than any book on customer service to hit the market in many years. As such, it's bound to become a must-read and must-have in company offices nationwide.

This book looks at what it takes to create the highest level of customer service, regardless of industry norms and organizational constraints. It will have readers nodding in agreement at the principles described, smiling in recognition at the anecdotes that bring them to life, and clapping their hands in eagerness to get going with the actionable suggestions contained in its pages.

It's time for an inspiring, common sense, up-to-date guide to customer service. That's why it's time for Ignore Your Customers (And They'll Go Away).

The OPP is already reaching out to organizations through a Renfrew County Situation Table where certain agencies gather to share issues and concerns and see about being able to address individual cases. The community safety and well-being plans would help every organization in being able to identify where services are needed and creating a plan for how to implement them in that area. Instead of reacting to a person picked up by police 60 times a year for mental health issues, there could be a way to prevent it.

For residents, Slight says "You don't need to know everything; you just need to know who to call.”

Cost Contributors

Slight walks a fine line in this

position. While he believes that a community safety and well-being plan will provide value, his boss is the municipality with whom he has a contract. If they let the provincial government impose the plan, there's really nothing he can do. He also has no comment on the County of Renfrew's position because OPP services are not employed by the County of Renfrew. Again, it comes back to the individual municipalities. So, he just sticks to what he knows and offers his best insight into safe communities.

The Proof Is In The Past To show how he thinks a community safety and well-being plan might be a benefit down the road, Slight references the seatbelt campaign of the 1970s. Then, it was a big deal to have seatbelts installed in cars and then to have people fined for not wearing them. Yet, today, he says, if any teenager gets in a vehicle to go somewhere, nearly every single one of them puts on their seatbelt. The seatbelt campaign resulted in reduced deaths on our highways. The same worked for alcohol-impaired driving. History shows that preventative measures can have positive outcomes. If any Renfrew County municipalities want to change their mind, they have until 2021 to develop their own plan before the Ontario government steps in to do it for them.

Being Preventative

One of Warden Murphy's complaints about the community safety and well-being plans it would be costly to produce, that there is no funding to cover it and that "increasing policing costs are more a factor of increasing wages and operating costs." Slight agrees that there would likely be a cost to have someone write the plan and he did secure a grant to do that in 2018 but it expired after a year of not being used. Further, policing is 80-85 per cent wages, but he looks at what takes up the time of officers (and thus the wages) and that is social disorder, something that could be addressed more effectively with a community safety and well-being plan.

Mental-health issues are common challenge for the OPP and the Lanark County-Smiths Falls plan also addresses that challenge. In their plan, a mental health nurse has been hired to work with the OPP to assist with mental-health issues, relieving the costs of the OPP and providing a better outcome.

Continued from Page 1

The majority of problems that the OPP is called in on are what Slight calls "social disorder" problems. That might include mental health, poverty issues, parenting struggles, addiction and challenges with education. Given the breadth of issues that cause the OPP to intervene, managing social disorder is a community-wide responsibility.

"The Renfrew County Situation Table is for acute risk individuals," says MaryAnn

MacNeil, Staff Sergeant and Operations Manager for the Renfrew OPP. "It is not a community plan. We need to have a long-term outlook."

Slight talks about addressing risk factors that can lead to social issues and crime within a community. His example is someone who has an addiction and who may be involved in crime to support the drug habit. Connecting that person to addiction help could provide a better long-term result than arresting them.

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RunwayThe Galaan afternoon at the airport

Sunday, June 9, 2019 | 2:00pm-5:00pm The Airport Hangar | Tickets: $100 | Business Casual

Book Your Boarding Pass Now!

www.flycyta.ca

In support of Project Runway: repaving the 5,000-foot runway

A differentkind of gala.

A fundraiser thatsupports the en�recommunity.

A one-of-a-kindavia�on venue.

Appe�zers, cra� beer and wine, $1,500 travel voucher draw, 50-50 raffle, photos, avia�on displays, wine pull.Silent auc�on: jewellery, Mont St Marie getaway package, golf + dinner, music, experiences, and more!

Tickets available at Town & Country Mens Shop, Star-Set Jewellers Pembroke, Discount Car & Truck Rental, themunicipali�es of Whitewater Region, Laruen�an Valley, Pembroke, Deep River, Lauren�an Hills and Petawawa andthe Pembroke & Area Airport. Reserve your �ckets by emailing marke�[email protected] or by calling 613-687-5300.

Tickets on sale this week! $75 charitable receipt with every �cket.

Renfrew County Parenting Network

is offeringfree presentations

for parents and caregivers

From Darkness To Light

Supporting parents and

caregivers withknowledge,

skills and strategies to

recognize and respond to youth

aged 14 to 21 who are

experiencing depressive symptoms


Business News Around The Valley

Continued on Page 6

The council for Head, Clara and Maria has expressed an interest in reversing a previous council's decision on the ability of ATVs and snowmobile to travel through the municipality on local roads. The current bylaws are not enforceable as the municipality does not have a by-law officer, although infractions can be pursued by the Ontario Provincial Police.

Reversing BylawHCM Considers

Hell or High Water, a rafting and kayaking event that has been held on the Petawawa River, has been cancelled for this year. The organizers of this event want to ensure everyone exercises caution around fast-flowing waters especially considering the high volumes this year.

Cancel Other Meeting

Event CancelledPetawawa River

The County of Renfrew's Development & Property Committee has authorized staff to submit a Letter of Intent (LOI) to host the 2022 Ontario Youth Winter Games at Calabogie Peaks. Staff was also asked to develop an outline, report and budget for hosting the Games, in partnership with interested local municipalities, in

order to make a better informed recommendation to County Council for a bid submission ahead of the June 14 deadline.

The total Lanark County reserve balance at the end of 2018 is $20 million, and Lanark County

Housing Corporation (LCHC) has $2 million. Interim Treasurer Kevin Wills said that main-taining adequate reserves is important for managing operations, smoothing the tax levy and replacing the county's assets, which have a replacement value at more than $400 million.

The Town of Renfrew's Committee of the Whole meeting has been cancelled for May 14, 2019 in order to continue Ma-te-way expansion discussions. For more information, contact the clerk's department at 613-432-4848 or [email protected]

Agricultural Funding Cancelled

The County of Renfrew's Development & Property Committee has directed staff to advise those who have regularly received funding from the Agriculture Economic Development Fund that there will be no disbursement of funds

in 2019. County Council has placed a moratorium on the Agricultural Economic Development Fund.

Chamber Hosts Business Competition

The Greater Arnprior Chamber of Commerce is hosting their first annual Business Case Competition. The competition is open to any high school student residing in the Arnprior or McNab Braeside area. The competition takes place May 30, 2019 at 4:00pm at Walter Zadow Public School. For details, call 613-623-6817 or email [email protected]

Bid For Winter Games

Lanark County Reserves

Expansion Talks

Lease with CabinscapeLanark County council approved a by-law to execute a lease agreement with Cabinscape Inc. In November 2018, company representatives presented to the economic development committee regarding their proposal to place a temporary cabin on vacant county property in Tay Valley adjacent to the Tay-Havelock Trail. Staff and Cabinscape developed a draft lease. The cost to the county is to build parking spaces. The lease will be a long-term income generator for taxpayers. and will encourage promotion and tourism of Lanark County trails.

Remax Petawawa Temporary Location

Remax Petawawa has moved to Victoria Street as a temporary measure as the banks of the Petawawa River continue to degrade due to high water flows.

May 7, 2019 | 6:00pm-8:00pmMadawaska Valley DHS341 John St., Barry’s Bay May 28, 2019 | 6:00pm-8:00pmRenfrew Collegiate Institute184 Bonnechere St., S, Renfrew June 5, 2019, 2019 | 6:00pm-8:00pmValour School119 Leeder Lane, Petawawa

Presentation by Greg Lubimiv,

R.S.W., CACPT-SExecutive Director, The Phoenix Centre

PRESENTATIONS ARE FREE TO ATTEND

Phone: 613-735-2374www.phoenixctr.com

Please register at www.eventbrite.ca

www.laymanfireandsafety.comPhone: 613-732-5320 | [email protected]

As a building owner, you have a significant

responsibility in terms of the fire safety of

your building. Fire extinguishers, fire alarms,

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News 10

8) This 10-year-old company has celebrity investors such as Bill Gates and Leonardo DiCaprio. It makes vegan “meat.” What is its name?

9) What does the International Monetary Fund project inflation to be in Venezuela?

10) How many Venezuelans are living in poverty?

7) The U.S. jobless rate fell to 3.6% in April. When was the last time it was this low?

3) Capacity constraints with existing pipelines and perpetual delays to proposed pipeline projects cost Canadian oil producers how much in 2018?

4) This car is being discontinued in Canada at the end of 2019 after having sold only 345 units last year.

5) A CBC News investigation found that a man calling himself “Alejandro” on Airbnb actually had 238 listings in Montreal, Ottawa, Toronto, Calgary, Edmonton and Vancouver – more than any other host! Who is Alejandro?

6) The Greenhouse Gas Pollution Pricing Act was found not to be unconstitutional on May 3 by the Court of Appeal in this province.

2) China has suspended the export permits of two Canadian pork exporters, both based in Quebec. One is unnamed. Who is the other?

1) This company is dropping “Canada” from its name and will be known as TC Energy Corp. instead. Who is it?

Test your knowledge on recent news. Answers on page 10.

Business News Around The ValleyContinued from Page 5

Continued on Page 7

The council of North Algona Wilberforce instructed their municipal lawyer to start a court application to permit the municipal clerk to unseal election ballot boxes that have remained sealed since the recount on November 14, 2018. The action is to explore the possibility of a further recount or other election recount supervision. On May 1, 2019, Kevin Clarke served the municipality with an application to review the recount. This application will be dealt with in the Ontario Superior Court in Pembroke on May 17 at 10:00am.

NAW Election Issues Continue

Despite being closed for two days, the Ontario Ministry of Transportation says the Petawawa Boulevard Bridge to Garrison Petawawa, despite being closed for two days, is sound and the structures are out of the high water and fast flows that affected the Petawawa River bridge in the Town of Petawawa.

Bridge Is SoundPetawawa Boulevard

The City of Pembroke notes that any downtown employee or Algonquin College student who

has a parking pass will be able to use it at the Pembroke Memorial Centre parking lot or market square parking lot (between Victoria and Albert Street) while the marina and waterfront lots remain closed.

The Town of Renfrew is requesting various avenues of support from the County of Renfrew in their bid to host the 2021 International Plowing Match and Rural Expo (IPM). Specifically the County of Renfrew is being asked to provide: 1) a loan of $100,000, 2) $10,000 in seed funding,

in PembrokeTemporary Parking

The Ontario Provincial Police - East Region made a Facebook post asking people to please remember flood zones are not a tourist attraction. Anyone not involved in flood-relief efforts is asked to stay away from the affected areas so as not to put themselves in danger or get in the way of those working to help others. To offer assistance, contact the municipalities.

Tourist AttractionsFlood Zones Not

The Township of Madawaska Valley sent letters to delinquent taxpayers with taxes owing for three years and beyond. The total tax arrears were $1,301,551.36. Since sending the letters, the municipality has collected $743,052.58.

MV Collects Overdue Taxes

3) paramedics on site at no charge, 4) $100,000 for a professional manager for the IPM to be employed from May 1, 2019 until November 30, 2021, 5) contribute advertising and promotion assistance, 6) that County staff be assigned tasks to work on the 2021 IPM, and 8) that the Media Relations-Grants Coordinator determine grants and other funding available.

Town Requests County Support For IPM

Lanark County council has passed a motion to provide funds for the Lanark County Situation Table project in the amount of $20,000. This follows a presentation by Coordinator Stephanie Gray and Lanark County OPP Inspector Derek Needham. The Situation Table is a privacy-protective, risk-intervention tool that brings front-line agencies together to intervene and assist referred individuals who are at an acutely elevated level of risk. The project was also instrumental in the coordination of the Community Plan for Safety and Well-being for Lanark County and Smiths Falls, which has since been mandated by the province and has been adopted by six of nine local municipalities in Lanark County.

ituation TableFunds Approved for S

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It’s A FactRenfrew County Flooding Facts

Permanent residences impacted

398

Seasonal residences impacted

1,600Km of shoreline affected:

Ottawa (478km), Petawawa (81km), Madawaska (678km)

and Bonnechere (364km)

6

347Military personnel who assisted

with ooding issues (sandbagging and wellness checks)

2

Manned Coast Guard watercrafts used for checks on isolated residences, assisting in

extrication and patrolling hard to reach areas

32Paramedic and health unit visits

to residents

22Drone ights in 8 municipalities

792Paramedic hours of ood

response

820

Wellness checks on residents

100Local residents displaced

580

Large capacity pumps in reserve

24

Large capacity pumps distributed

22

Sandbags in reserves

641,000Sandbags distributed

715,000

Days Highway 17 was closed (April 22-27)

Source: County of Renfrew


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Petawawa Mayor Bob Sweet provided a verbal update at an April 23 council-in-committee meeting regarding recent government funding cuts. Sweet reported that the municipality will have to absorb the Southern Ontario Library Service (SOLS) budget cut. Sweet reported that he heard a radio interview where Finance Minister Vic Fedeli stated provincial ministries have been requested to reduce their budgets by 4% and some by 8% and that municipalities should also be expected to reduce their budgets. Mayor Sweet suggested that outside boards of which the Town of Petawawa is a part, such as Festival Hall and the Pembroke and Area Airport, should be considering efficiencies and reducing their own budgets by 4% in 2020.

Mayor Says Festival Hall, Airport Should Cut Budgets

The Lanark Leeds Grenville Health Unit was notified that the Ministry of Health and Long-Term Care will decrease the provincial-municipal funding ratio for mandatory public health

programs from the current 75%-25% to 70%-30% as of April 1, 2019. It will then remain at 70%-30% or change to 60%-40% for subsequent years depending on the population size of the regional public health entity. The related public health programs, like Smoke Free Ontario and Healthy Smiles, which are currently 100% provincially funded will be funded at 70% provincial and 30% municipal as of April 1, 2019.

Health Unit Needs 5% More From Municipalities

Chad Patrick oF PFT Construction was a delegation at the April 2, 2019 meeting of Bonnechere Valley council. Mr. Patrick expressed his concerns regarding the relationship between the community development group and council.

The government of Ontario is

investing $5.5 million over five years in the Ben Hokum & Son Limited sawmill, helping the lumber business protect over 100 jobs, create at least five new jobs and purchase new technologies to optimize its business. These investments are expected to result in a significant jump in domestic sales as well as exports. Ben Hokum & Son Limited was established in 1956 and is now one of eastern Ontario's largest lumber producers, and the largest pine producer in the province. Ontario's forest industry is an important driver of the province's economy, generating more than $15 billion in revenues and supporting 150,000 direct and indirect jobs in 260 communities across the province.Developer Expresses Concerns

Provincial InvestmentHokum Earns

Lanark County council has received a report on a feasibility study to redevelop Lanark Lodge. The study marks the first step in the process with a focus on a review of the current structure. The Lodge accommodates 163 residents in a building designed and constructed to standards acceptable in the early 1990s, classifying it as a “B” level facility. Although the buildings are in good shape, the facility must be rebuilt or redeveloped to meet current design standards by 2025. Mechanical and electrical engineers found systems at the Lodge require significant upgrades and redevelopment of the current structure was deemed not feasible from a cost-benefit standpoint.

Lanark Lodge Redevelopment

Laurentian Valley and Whitewater Region have passed resolutions requesting that the County of Renfrew allocate its share of the Ontario Cannabis Legalization Implementation Fund funding to participating lower-tier municipalities. The resolution is circulating to all municipalities.

Forward FundingCounty Asked To

Continued from Page 6

Business News Around The Valley


Do-All Const. - $2,881,138.35H&H Const. - $3,159,504.76R.G.T. Clouthier - $3,441,441.00

Tender No. T-19-04 Supply and Delivery of Bulk Coarse Highway Salt. Pembroke.Compass Mineral - $578,450.00Cargill Limited - $715,775.00Warwick Salt - $725,000.00

Perspective Eng. - DeclinedWSP Engineering - $10,560.00D.M Wills & Assoc. - $10,000.00

Greenwood - $145,360.00

PW-04-2019, Hot Mix Asphalt & Asphalt Pathway Twinning of the Algonquin Trail. Petawawa.

H&H Const. - $131,774.00Smiths Const. - $190,000.00

PW-05-2019, Supply and Delivery of One (1) 2019 Multi-Purpose Sidewalk Tractor. Petawawa.Cubex Ltd. - $145,949.34Holder Tractors #1 - $156,687.17Holder Tractors #2 - $141,852.72Holder Tractors #2 did not meet specifications.

Tender Contract No. 2164302A Victoria Street Reconstruction. Pembroke.

PW-03-2019 Concrete Works. Town of Petawawa.Greenwood Paving - $51,500.00H & H Const. - $54,250.00

Contact # 19-PW-001 Beckwith Street Tender Phase 1. Beckwith.

RFQ 2019-03 Five-Year Capital Road Plan. Madawaska Valley.

Only one tender was received.Ottawa Greenbelt Construction - $9,524,770.00

19-PW-004 Supply of Ready Mix Concrete. Town of Smiths Falls.Only one bid was received.Cavanagh Concrete - $173/m3

9-PW-005 Supply of Topsoil and Granular Materials. Town of Smiths Falls.Stone DustG. Tackaberry - No bidCampbell’s Truck - $12.85/tonneGranular B, Type II

Pet. Mitsubishi - $32,499.99

SUV Replacement. Township of Madawaska Valley.

Full tender listings, results and results pending are available at: www.ovbuisness.com. We do our best to obtain results for tenders from municipalities. Please feel free to forward us results if you notice we have not yet recorded them.

-----Campbell’s Truck - $18.00/tonneG. Tackaberry - $19.70/tonneScreened TopsoilCampbell’s Truck - $12.20/tonneG. Tackaberry - $13.40/tonneGranular A, Crushed Stone Campbell’s Truck - $11.85/tonneG. Tackaberry - $12.95/tonne

Upgrade Electrical and Heating. Defence Construction Canada. Awarded to Panke Electric of Petawawa in the amount of $18,000.00.

Rosenbauer - $719,500.00Fort Garry - $639,485.00

Contract 19-FIRE-01 Fire Truck. Smiths Falls

Summers Ford - $29,871.55Pet. Mitsubishi - $35,500.00

The Metro Chrysler bid was rejected.

Mack MacKenzie - $98,760.00 Murphy Ford Sales - $89,997.00Urban Ford Sales - $88,296.00

T-19-3 Three 2019 Two-Wheel Drive Pick-Up trucks with Regular Cabs. Pembroke.

Two proposals were received. Awarded to Partham Engineering in the amount of $199,530.00. The bid of the other company was not made public.

PW-C-17-2019-19-EO Traffic Signal Upgrades. Lanark County.

Norjohn Contract. - $428,900.00Miller Paving - $407,376.00

PW-C-10-2019-EO Placement of a Stress Absorbing Membrane Interlayer on County Road #4 (Roger Stevens Drive) and County Road #10 (Richmond Road). Lanark County.

Metro Chrysler - $109,968.00

Tender Results Around The Region

On The MoveTaflyn Jansen

Taflyn Jansen has been appointed as the Physician Recruiter for the joint committee of Brudenell Lyndoch and Raglan, Killaloe Hagarty and Richards, Madawaska Valley, North Algona Wilberforce and South Algonquin. Jansen's background is in human resources and health and safety.

Justin AllenJustin Allen is the new President and CEO of Ottawa River Power Corporation (ORPC). Allen has been with ORPC as the Customer Service, IT and Engineering Manager since 2014, and was previously the IT Engineering Tech since 2008.

Sharon Schruder

Introduce your new employees to the business community.

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Sharon Schruder, the Administrative Assistant for the Township of Admaston Bromley, is retiring.

Angela Miller formerly of Tay Valley Township is the new Treasurer for the Mississippi Valley Conservation Authority.

Angela Miller

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101 ThingsTo Do in the Valley

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TendersEXPRESSION OF INTEREST

Waterfront Development Opportunity

REQUEST FOR PROPOSAL

Recreation Master Plan-----

Water Meter Reader-----

Engineering Services for Rideau Ferry Bridge

-----Website Redesign

-----Consulting Services: Moffat Street Slope Stability Study

REQUEST FOR QUOTATION

Composite Playground Structure-----

Municipal Office Furniture-----

Calcium Flake

TENDERS

Pavement Marketing Program-----

Site Improvements at Various RCDSB Locations

-----Accessibility Upgrades at

Cobden Public School-----

Fixed Access Ladders, Alterations, Repairs, Structural

Maintenance and Inspection-----

2019 Road Rehabilitation Program

-----LED Lighting Upgrade

-----Asphalt Scratch Coat Paving and

Shoulder Gravelling-----

Timber Sale-----

Eco-Friendly Weed Control Program

-----Replacement of Sloped Shingled

Roofs-----

Supply and Delivery of Bulk Coarse Highway Salt

For complete tenders see www.ovbusiness.com

Tenders, tender results and results pending are listed on the

website.

Having Some Pay For AllWill municipalities choose to earnrevenue from accommodators?

Calabogie Peaks Calabogie Peaks said they would lower their rates to accommodate the MAT out of concern that visitors would choose to go elsewhere if rates were further increased. Owner Paul Murphy noted that Calabogie Peaks did not raise their rates when a 25 per cent increase in minimum wage took effect in Ontario and are still working to manage the financial impact that requirement had on their ability to operate. Murphy, estimated that the MAT would cost them $80,000 annually. As a business that attracts 200,000 visitors each year to the region, Murphy feels they already contribute substantially to the tourism industry for their municipality and the County of Renfrew as a whole. They note the Peaks is the largest employer in their municipality and the largest tourism employer in Renfrew County.

Another challenge for Calabogie Peaks is the rise of AirBnB providers who don't face the same type of commercial taxes and rules (accessibility

alcohol licensing, fire code, etc.) as traditional accommodation providers. However, Natalie Robinson who runs an AirBnB in the Barry's Bay region doesn't want to pay the MAT either. She, too, feels her AirBnB is "a major asset to the local economy" and feels "mistakenly targeted" in being taxed more than other businesses.

Logos Land Resort Logos Land Resort's General Manager, Grant Hackner, says that he is opposed to the MAT and that the 13 per cent tax that visitors already pay is enough. He also mentions the minimum wage and other labour decisions that increased expenses in the recent past, but he further noted that in the early 2000s, Logos Land was required to implement an amusement tax applied to those who entered their waterpark. He called the tax "detrimental" and it was "fortunately abolished."

Quality Inn & Suites Finally, Quality Inn and Suites in Petawawa reached out to other accommodators and found that no accommodator wanted to add the MAT to their prices. Gabriele and Hans Feldtanzer echoed many of Calabogie Peaks' concerns, and mentioned a possible unfair advantage of a neighbouring municipality who did not force accommodators to implement the tax. (It is optional for each municipality in Renfrew County to choose whether or not to implement the tax.) They further noted that comparisons with markets such as the GTA and Niagara Falls was not reasonable for the Ottawa Valley. The Quality Inn owners also reminded the OVTA that they are tourism ambassadors and help market the region already, and felt that a MAT was not suitable in this area. This will be a decision of municipalities. It is not mandatory under provincial legislation, but it is optional.

However, there were some roofed accommodations providers who chose to voice their concerns about the MAT.

Barry’s Bay AirBnB

The Ottawa Valley Tourist Association (OVTA) has been visiting local municipalities to present options about the Municipal Accommodations Tax (MAT). This is a proposed tax that some roofed accommodators would charge and remit to their local municipality. The municipality would then share some of that tax revenue with an “eligible tourism entity” such as the OVTA. Most of the local tourism industry and even the municipalities seem disinterested in the issue with only 50 people attending an open house or submitting survey feedback. (Not all accommodators impacted were actually notified.)

Hydroponically-grown cucumbers, hot and sweet peppers, tomatoes, eggplant, kale, lettuce, swiss chard, beet tops,

arugula and culinary herbs are being harvested!

Treat yourself to fresh, organically grown, local veggies from our greenhouse and gardens. Experience our smooth,

creamy old-fashioned fudge, gourmet coffees, signature cupcakes, fresh flowers and plants.

32129�Highway�17,�Chalk�RiverPhone:�613-281-0688� �www.forestcovefarm.ca|

We are open daily!

See you at the farm!

FOREST COVEFarm & Country Market

Something for everyone!

forwardM A R K E T I N G A G E N C Y

thinking


Jennifer is the president of Forward Thinking Marketing Agency. Her column appears every issue.

To make this work in your business, look at what you do through the eyes of a time-pressed customer. How are your products time-saving? How are your services efficient? You don’t need to find new products and services to meet the needs of the customer when you can talk about what you have to offer in different ways so that you resonate with a certain consumer. It means one marketing message doesn't fit everyone (which has been the case for decades now), but it also means that you don't have to reinvent the wheel – just talk about it differently. There are many ways to be relevant as you are and you should explore them.

The moral of this very real story is that products can often be talked about in a way that makes them more appealing to a certain demographic, while still retaining their traditional appeal to consumers. When the Egg Farmers campaign started, the number of people who always enjoyed eggs

didn't diminish, the campaign simply attracted new egg-eaters by repositioning the product in a way that worked for them. Making eggs is nothing new; people just needed a reminder of how they could make them quickly to fit their busier lifestyles.

They are quite upfront that “weekday eggs” are normal eggs, but they went a little further by providing people with recipes that allow them to have fast-prepared eggs for breakfast. The campaign encouraged people to rethink their habits with eggs by giving them all the tools they needed. The result? Five million more eggs were sold during the campaign period!

The Egg Farmers of Canada noticed that fewer people were making egg-related breakfast choices during the week because they felt they just didn't have time to make eggs. Instead, having eggs was seen more as a weekend option, where someone might have more time to eat eggs.

However, with only two days in a weekend compared with five days in the weekday, the Egg Farmers knew they were missing out on more sales. Their dilemma was how to convince people that they could have eggs during the week when time was more limited. They introduced “weekday eggs.”

I recently read that we are currently living in the “age of anxiety.” The moniker recognizes that people are more stressed out than ever before, with much of that driven by the need for all things to be instantaneous – the way it is with screens. As life is not instantaneous, people become more anxious and tend to make decisions based on what they can do quickly, not necessarily what is the best choice.

[email protected]: Jennifer Layman

Have You Tried “Weekday Eggs?”A marketing lesson you can learn at breakfast

DeadlinesOTTAWA VALLEY

BUSINESS

May 21, 2019Deadline: May 14, 2019

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101 THINGS TO DO

Deadline: June 25, 2019July 2, 2019

-----Deadline: June 11, 2019

June 18, 2019-----

Deadline: May 28, 2019June 4, 2019

Publishing: May 17, 20192019 Magazine

MAGAZINETRAVEL OUR BACKYARD

Delivering now!Spring-Summer 2019 Edition

HEALTH MATTERS

Deadline: June 11, 2019Publishes: June 13, 2019July-August 2019 Edition

IN THE VALLEY

News Answers1) TransCanada Corp.2) Olymel LP3) $20 billion4) Smart Car by Daimler 5) An employee of Corporate Stays, run by Vladimir de Suarez d'Aulan of France who actually owns the properties6) Saskatchewan7) 19698) Beyond Meat9) 10,000,000 per cent! Their currency is essentially worthless.10) 9 out of 10. Plus10% of the population has fled the country.

In order toreach your

marketing goals,you need to take the

first step.

issue no. 253 published by: forward thinking may 7, 2019

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