issues and challenges in content testing
TRANSCRIPT
Issues & Challenges
in Content Testing(eLearning)
Ashwin Maru
Sr. QC Manager
Hurix Systems Private Limited
Agenda | 30 Minutes
Quick Introduction to Hurix 5 minutes
Key Factors in eLearning content testing 3 minutes
Issues & Challenges - Content 3 minutes
Issues & Challenges - Usability 3 minutes
Issues & Challenges - Technology 3 minutes
Issues & Challenges - Environments 3 minutes
Issues & Challenges - Process 3 minutes
Q&A 5 minutes
About Hurix
15+ years
500+ total team
100+ testing team
5 global offices
250+ clients in
18 countries
Hurix
Learning
Product
Development
Group
Hurix
Publishing
Technology
QA Services
Key Factors in eLearning content testing
Content
Usability
Technology
Environments
Process
Issues & Challenges - Content
ContentStory Board
o Reviewed/approved by ID/VD
o Font & Formatting
Correctness of contento SME
o Sequencing & Flow
o Consistency
Audioo Machine or Real
o Synchronization
o Quality of audio
Videoo Formats / types
oPlayers
o Synchronization
AnimationsoCorrect interactivity
o Sequence
Assessments & Feedbacko Submit/Reset Functionality
o Scoring
oRelevant feedback
Issues & Challenges - Usability
Usability (Learnability)Navigation
o Player controls
o Menu
o Interaction with Browser / LMS
o External references/links
Instructional designo Sequencing
o Context
Visual design
o Colour choices
o Graphics
o Layout of controls/content
Accessibilityo 508 compliance
o Hearing
o Vision
o Colours
o Platform support
Help / Tooltipso Instructions
o Control tooltips
o 508 support
Issues & Challenges - Technology
TechnologyContent Player
o Functionality
o Controls
o Navigation
SCORM Complianceo Scoring
o Timing
o Course completion
LMS IntegrationoSCORM factorsoUser detailsoOther systems
Localizationo Language - content/audio
o Regional formats
Issues & Challenges - Environments
EnvironmentsCompatibility
o Desktops• Windows• MacOS
o Devices• iOS• Android• Windows
o Browsers• Default• Chrome• Firefox• Versions• Extensions / Plug-Ins
Display Characteristicso Size
o Resolutions
o Orientation• Landscape
• Portrait
Network accessoLANoWi-FioCellular
Issues & Challenges - Process
ProcessPlanning & Estimation
o Test phase shortened
o Formula based estimation
o Compatibility
o Rounds/cycle
o Defect related efforts
o Forecasting
Scope changeso SB updates
o ID/VD feedback
o Client feedback
o Environment matrix
Defectso Defect lifecycle
o New in later cycles
o Induced
o Invalid
o Works For Me
o Categorization
Status & Issue Mgmto Periodic Planning & Tracking
o Task prioritization
o Metrics
Q&A
Ashwin Maru | Sr. QC Manager, Hurix Learning
W: +91-22-6191-4888 | M: +91-992-088-8960 | F: +91-22-6191-4899 | Email: [email protected]