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ISTQB Expert Level Copyright © ISTQB Information contained in this presentation may be re-used if credit is given to ISTQB Introduction and overview Version 1.0 June 2011 ISTQB Expert Level Working Group

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Page 1: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

ISTQB Expert Level

Copyright © ISTQB

Information contained in this presentation may be re-used if credit is given to ISTQB

Introduction and overview

Version 1.0 June 2011

ISTQB Expert Level Working Group

Page 2: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on Success

� What is an Expert?

� Achieving Expert Certification

� The Training Courses

� Achieving Roll-Out

Expert Level Overview2

Copyright © ISTQB

� Achieving Roll-Out

� Summary of Benefits

� Appendix

� Overview of the Expert Level modules

� Expectations and Business Outcomes

Page 3: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

ISTQB Certified Tester - a success story

� 200,000 certifications

� 50 National Boards

� Benefits to businesses:

� Standard language for testing

Expert Level Overview3

Copyright © ISTQB

� Standard language for testing

� Testing Body of Knowledge

� More professionalism in testing

� Career paths for testers

Page 4: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

With the new Expert Level, ISTQB offerscareer paths for testers

Foundations

Advanced

Expert

Test Manager

Test Management

Improving theTest Process

Test Automation

Security Testing

Expert Level Overview4

Copyright © ISTQB

Test management path

Test Analyst path

Security Testing

Test Analyst,

Technical TestAnalyst

More planned

Page 5: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on Success

� What is an Expert?

� Achieving Expert Certification

� The Training Courses

� Achieving Roll-Out

Expert Level Overview5

Copyright © ISTQB

� Achieving Roll-Out

� Summary of Beneifits

� Appendix

� Overview of the Expert Level modules

� Expectations and Business Outcomes

Page 6: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

For ISTQB, Expert really means Expert

� “A person with the special skills and

knowledge representing mastery of a

particular testing subject.

� Being an expert means possessing and

displaying special skills and knowledge

derived from training and experience.“*

Expert Level Overview6

Copyright © ISTQB

� Clearly stated expectations and business outcomes are

established for each subject covered at Expert Level

(see module overviews later).

*ISTQB Expert Level Modules Overview(downloadable from www.istqb.org)

Page 7: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on Success

� What is an Expert?

� Achieving Expert Certification

� The Training Courses

� Achieving Accreditation

Expert Level Overview7

Copyright © ISTQB

� Achieving Accreditation

� Summary of Benefits

� Appendix

� Overview of the Expert Level modules

� Expectations and Business Outcomes

Page 8: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Achieving Expert Level: Criteria

Recommended :

� At least 7 years of practical testing experience

� Completion of Expert Level course

Entry criteria

� Exam passed (75%)

� Experience levels (may be achieved before or after passing the exam)

� At least 5 years of practical testing experience

Exit criteria

Expert Level Overview8

Copyright © ISTQB

The Exam

Mandatory:

� ISTQB Foundations

� ISTQB Advanced (depending on Expert Level module)

� Completion of Expert Level course (if a non-public exam is taken)

testing experience

� At least 2 years of industry experience in the specific Expert Level topic

Page 9: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Technical Test Analyst

Improving the

Test Process

Test

Management

Test

Automation

Security

Testing…

TBDExpert

Achieving Expert Level: Required Certificates

Expert Level Overview9

Copyright © ISTQB

Test

Manager

Test

Manager

Technical Test Analyst

Test Analyst

Required Certificate Syllabus dependency

(TTA has examinable LOs from TA)

Advanced

Foundation

Page 10: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Achieving Expert Level: The Exam

� A certification scheme at Expert Level must meet the expectations and perceptions of its stakeholders and has to be seen to be truly “expert”.

� The exam therefore consists of a multiple-choice section and a written “essay” section

� A score above 75% is required to pass

The exam

Multiple-Choice section Essay section

Expert Level Overview10

Copyright © ISTQB

� Duration: 1 Hour

� 20 Questions

� Learning objectives covered:K2, K3, K4 (like Advanced Level)

Multiple-Choice section

� Duration:

� Reading: ½ hour

� Answering: 2 hours

� Add ¾ hour for non-native speakers

� Answer 4 questions out of 5

� Learning objectives covered: Mostly higher learning objectives (K5,K6)

Essay section

Page 11: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Maintaining Certification at Expert Level

� An Expert Level certificate is valid for 5 years.

� Expert certification must be renewed using one of the following two options

Expert certification is not for life

� A passed

Repeat the exam

� CECs may be achieved in a number of areas. For example:

Achieve 200 „Certification Extension Credits“ (CEC)

Expert Level Overview11

Copyright © ISTQB

� A passed exam results in certification for a further 5 years.

� CECs may be achieved in a number of areas. For example:

� Perform a professional testing activity

� Take a relevant training course

� Attend a testing conference

� Present at a testing conference

� Teaching a relevant training course

� Write a testing article or book

� Actively participate in a Working Group (NB, SIGIST, ISTQB)

� Verifiable evidence must be submitted to the certifier

� The Certification Extension Program is published by ISTQB

details

Page 12: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on success

� What is an Expert?

� Achieving Expert certification

� The Training Courses

� Achieving Roll-Out

Expert Level Overview12

Copyright © ISTQB

� Achieving Roll-Out

� Summary of Benefits

� Appendix

� Overview of the Expert Level modules

� Expectations and business outcomes

Page 13: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Focus on Practical education

� Higher level Learning Objectives in focus

� “Evaluate” and “Create”*

� Emphasis is on practical work

� In-depth consideration of subjects

introduced at advanced levels

� Goal: Mastery of the subject

depth of knowledge

Expert Level Overview13

Copyright © ISTQB

� As a result, Expert Level courses are 5 days or more

� Improving the Test Process (8 days)

� Test Management (9 days)

* also known as K5 and K6 learning objectives

Page 14: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Gain practical experience with workplace exercises

� Some learning objectives (mostly K5 and K6) may be performed at the

student’s place of work instead of in the classroom. These are identified

in each syllabus.

� Workplace exercises are particularly useful for syllabi requiring more

than 5 days of tuition.

Course Part 1 WorkplaceExercises Course Part 2

Expert Level Overview14

Copyright © ISTQB

� Benefit for trainee:

� Practical application in the workplace

� Tutor checks work and provides valuable feedback.

� Benefit for sponsor:

� Spread of training budget

� Project-specific application of knowledge

Exercises

Page 15: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Example: A Test Management course usingWorkplace Exercises.

Course Part 1: 5 days Course Part 2: 4 days

WorkplaceExercises

Expert Level Overview15

Copyright © ISTQB

� In this example, the Training Provider gives part 1 as a 5-day course.

Participants then perform exercises in the workplace. At the start of part

2, a day of feedback (not mandatory) is given before completing the

training.

� Training Providers decide on the time between course parts planned for

workplace exercises. They must make it known to potential particpants

when they offer courses with workplace exercises.

Page 16: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on success

� What is an Expert?

� Achieving Expert certification

� The Training Courses

� Achieving Roll-Out

Expert Level Overview16

Copyright © ISTQB

� Achieving Roll-Out

� Summary of Benefits

� Appendix

� Overview of the Expert Level modules

� Expectations and business outcomes

Page 17: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Elements Required for Roll-Out.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

Expert Level Overview17

Copyright © ISTQB

NB / Certifier:Exams & Markers available

NB:Accreditations

performed

Page 18: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Status of Syllabi.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

Expert Level Overview18

Copyright © ISTQB

NB / Certifier:Exams & Markers available

NB:Accreditations

performed

� Improving the Test Process:

� Test Management

� Test Automation

� Security Testing

Module:

� Approved (June 2010)

� Approved (June 2011)

� In development (Beta March 2012)

� In development (Beta October 2012)

Status:

Page 19: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Status of other ISTQB Documents.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

Expert Level Overview19

Copyright © ISTQB

NB / Certifier:Exams & Markers available

NB:Accreditations

performed

� Expert Overview

� General Structure & Rules

� EL Exam Rules & Recommendations

� Improving the Test Process:

� Test Management

Subject:

� Released March 2011

� Released March 2011

� Release October 2011

� Exam Guidelines (October 2011)

� Exam Guidelines (October 2011)

Status:

Page 20: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Status of other ISTQB Documents.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

Expert Level Overview20

Copyright © ISTQB

NB / Certifier:Exams & Markers available

NB:Accreditations

performed

� Improving the Test Process

� Test Management

Subject:

� Work in progress

� Work in progress

Status:

Page 21: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Status of other ISTQB Documents.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

NB:

Expert Level Overview21

Copyright © ISTQB

NB / Certifier:Exams & Markers available

NB:

Accreditations

performed

� International group being formed to cooperate on accrediting english language courses

Status:

Page 22: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Status of other ISTQB Documents.

Module available

at Expert Level

ISTQB: Syllabus Released

ISTQB:Guidelines &

Rules Released

NB / Certifier:

TP: Course Materials Created

Expert Level Overview22

Copyright © ISTQB

NB / Certifier:

Exams & Markers available

NB:Accreditations

performed

� ISTQB: Practice exam for Test Management available October 2011

� ISTQB: Practice exam for Improving the Test Process planned June 2012

� Creation of exam questions is currently on the critical path

� Procedure for marking essay papers available but not yet implemented

Status:

Page 23: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

List of Contents

� Expert Level: Building on success

� What is an Expert?

� Achieving Expert certification

� The Training Courses

� Achieving Roll-Out

Expert Level Overview23

Copyright © ISTQB

� Achieving Roll-Out

� Summary of Benefits

� Appendix

� Overview of the Expert Level modules

� Expectations and business outcomes

Page 24: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Summary: Advantages for a Professional Tester.

From a knowledge perspective

An Expert level certificate demonstrates mastery of

a particular testing subject

and brings several advantages for a professional tester.

From a self-selling perspective

From a practical perspective

Expert Level Overview24

Copyright © ISTQB

� Overview of current best practices for a specific topic.

� Ability to select the best solutions for specific project contexts.

� Ability to assess the value of new trends & hypes.

� Increases business value of employees.

� Demonstrates high potential for a candidate.

� Underpins continuous learning.

� Enables leadership for a topic.

� Ensures that work is conducted to state-of-the-art and performed efficiently.

� Enables best practices to be adjusted according to project context.

Page 25: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Summary: Advantages for Training Providers.

From a marketing perspective

Providing Expert Level courses supports leadership in the market

and brings several advantages for a Training Provider.

From a capability perspective

From a business perspective

Expert Level Overview25

Copyright © ISTQB

� Demonstrates thought leadership in testing.

� Creates image of being a trend setter with leading edge concepts.

� Strengthens high-quality perception in the professional testing market.

� Increases in-house knowledge

� Simplifies integration of experts into a carreer path

� Creates additional channel for staff with high-potential

� Additional trainings for inhouse as well as public offering

� Cross-selling (other trainings, services, etc.)

� Full-service providers covering complete career development paths.

Page 26: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Thankyou – Questions?

ISTQB Expert Level

Expert Level Overview26

Copyright © ISTQB

Thankyou – Questions?

*Please also refer to the ISTQB web-site for a list of frequently asked questions and answers

Page 27: ISTQB Expert Level - Erik van Veenendaal Level Presentation V1 2.pdf · Copyright © ISTQB Test management path Test Analyst path Test Analyst, Technical Test Analyst More planned

Description Credits Maximum Credits per extension period of 5

years

Perform a professional testing activity

3 credits per completed month 120

Take a training course on a testing subject or one with direct testing significance

5 credits per half-day (4 hours)

110

Attend a testing conference or special interest group (SIGIST) meeting

5 credits per half-day (4 hours)

110

Credits in Certification Extension Scheme*

*ISTQB Expert Level Certification Extension Policy (downloadable from www.istqb.org)

Expert Level Overview27

Copyright © ISTQB

(SIGIST) meeting

Present a track (related to expert subject) at a testing conference

20 credits per new presentation (repetitions not allowed)

80

Teaching a training course / tutorial (inhouse or external) on a testing subject or one with direct testing significance

5 credits per half-day (4 hours) per new course. 2.5 credits per half-day for 2nd and 3rd time running of course.No credits for further repetitions.

110

Write a testing article (related to expert subject)

25 credits for each article published independently (i.e. not posted to a web-site or printed in a journal unless peer reviewed by an independent test expert not under the applicant’s direct or indirect control)

50

Write or participate on a book (related to expert subject)

10 credits per 25 pages written by the applicant (at an average of 350 words per page)

160

Participate in a Working Party for a National Board, a SIGIST or ISTQB

5 credits per half-day (4 hours)

80