Corporate Overview

SOLUTIONS, CLIENTS & AWARDS

ISW Overview

We strive to:

• provide robust practical solutions to our clients' business requirements worldwide;

• support our clients throughout the complete project life cycle and beyond;

• engage with our clients as partners.

ISW is a multi-award winning Australian IBM Premier Business Partner focused on delivering innovative and intelligent business technology solutions.

Certified across a broad IBM range of software and infrastructure, we provide complete support for your IT project, from consultation and licensing, to development, implementation, cloud and training.

OurSolutions

Focus

Collaboration Analytics

Mobility

Cloud Infrastructure

Innovation

Social Business, Workforce Collaboration, e-Forms, Workflow, Messaging and Business Process

Reporting, Scorecards and Dashboards, Forecasting and Planning, Predictive Analytics and Modelling.

Enterprise Mobility Solutions, Strategy & Design, App Development Platform Management, Security, User Analytics

Cloud Services, Private/Public/Hybrid, Software as a Service, Infrastructure as a Service

Security, Storage, Hardware, Virtualisation, IT Procurement,

Agile, Lifecycle, Software Development, ISW products

IBM Connections, Notes, Domino, Sametime, Forms Experience Builder, Websphere Portal/Application Server, Exceptional Suite

IBM Cognos Family: Insight; Express; Enterprise; TM1; CDM; SPSS + Consulting

IBM Worklight, End Point Manager, Tealeaf, AppScan + Consulting

ISW Cloud, IBM Smartcloud, Softlayer + Consulting

Tivoli Identity Manager, Access Manager, Storage Manager/Fastback, Continuous Data, IBM Servers, Lenovo,

Rational, Team Concert, Requirements Composer, Quality Manager, Inishgt, Build Forge, Asset manager, DOORS, Appscan, Address-IT, Kudos Badges, Document One, Xpress Notes Apps

OurClients

….just to name a

few!

OurDelivery

Problem: Endeavour Energy needed to improve collaboration and expertise location across organisation. Wanted to create a Centralised Corporate Directory and enable users to leverage Web 2.0 capabilities.

Solution: ISW Implemented IBM Connections – Social Software For Business to provide Profiles, Communities, Blogs, Wiki’s, Activities, Shared Bookmarks, Files, Forums, Search, Tagging which enabled improved collaboration, expertise location, Web 2.0 style knowledge management. This was all integrated into their Intranet/Portal using IBM WebSphere Portal.

We also used Tivoli Directory Integrator to source data from Integral’s HR/Oracle/Security Photo’s to create centralised, up to date, Corporate Profiles Directory within IBM Connections.

OurDelivery

Problem:Cripps, one of Australia’s longest running and largest privately owned production bakeries, needed to improve reporting and modelling capabilities with an emphasis on reducing wastage and optimising production cycles through shortening the time to analyse information from their industry specific ERP.

SolutionCripps implemented the Cognos Express solution to take advantage of it’s proven integration with their ERP and the integration of the modelling and reporting capabilities.

Benefits• automation of manual reporting process which now delivers answers in minutes not weeks• provision of a unified view of different reporting dimensions allowing discovery of trends and relationships that were previously hidden• self service reporting capabilities via the adhoc query capabilities• implementation of a flexible planning and forecasting solution • provision of what-if capabilities.

OurDelivery

Problem: Centennial Coal needed to provide secure access to corporate governance systems and method of distributing board level meeting agenda’s, papers, minutes, and executive reports to a Board of Directors that travel and often meet remotely.

Solution: ISW implemented IBM WebSphere Portal, Domino Xpages, and Sametime to provide a secure and user friendly web based portal through which the company directors and their personal assistants could gain access to the resources they required in a secure manner.

Benefit: Sametime provided real time messaging and awareness capabilities as well as web conferencing. Domino Xpages provided a rich Web 2.0 development environment for the applications in the portal.

OurDelivery

Problem: Zurich Insurance Australia needed to provide their mobile sales team across the country with secure and remote access to their CRM software.

Solution: ISW designed and developed an IBM Xpages mobile application, designed for tablets and smartphones with customer profile management and target list selection capability. The app developed by ISW was delivered via IBM Connections in a cross-browser and operating system environment for access by Zurich’s sales team, regardless of preference of mobile device used by each Salesperson.

OurAwards

2013IBM Connect Best of Show & Chief Technology Officer Award

IBM Asia Pacific Distinguished Partner of the Year

IBM Australia Collaboration Partner of the Year

2012IBM WebSphere Partner of the Year

Innovation in Social Business Application Development

IBM Australia Collaboration Solutions Partner of the Year

2011IBM Asia Pacific Distinguished Partner of the Year

IBM Connect Maximising Value with an Open Source Solution

IBM Australia Collaboration Solutions Partner of the Year

2010 Lotus Award Maximising Value with an Open Source Solution

TAS ICT

2009 IBM Australia Collaboration Solutions Partner of the Year

KeyMessage

ISW operates across the IBM Software and Infrastructure portfolio to provide complete solutions to our clients.

We are able to:

• Provide and provision the underlying infrastructure;• Provide hosted capabilities in our data centre or cloud;• Provide and implement solutions across the IBM

Software portfolio;• Provide the skills to consult, design, develop, implement,

manage, and train

We are aligned with IBM as a focussed IBM Premier Business Partner.

isw.com.au 1800 456 001

HOBART | MELBOURNE | SYDNEY | BRISBANE

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