ISyE 2030 – An Introduction

Outline

SyllabusWhat is IE?Course FocusSurvey form

Syllabus

Instructor Dr. Dave Goldsman Office ISyE 433Office hrs MW 8:10-9:10 am, or by appointmentWebCT www.isye.gatech.edu/~smanTAs Emrah Uyar, euyar@isye.gatech.edu

Office hours: T-Th 11:00–12:00, Main ISyE 318 Texts: • Plant and Service Tours in Operations Management, Roger W.

Schmenner;• Custom Textbook, Modeling in Industrial Engineering, Pearson

Custom Publishing (there is an older version of the text, so if you purchase a used book, be sure it has the correct ISBN, which is 0-536-66486-2)

Course objectivesIntroduces students to the discipline of IE:

Key fields of applicationKey IE processesKey IE methodologies.

Course uses lectures, videos, case studies, and projects. Major focus of the course is "modeling," or creating abstract and computational representations of IE problems, and using these representations to aid decision-making.

Specific modeling approaches, tools, and methods Coverage includes projects involving information collection, data acquisition, analysis, and presentation, as well as the motivation and use of analytical, algorithmic, conceptual, and computational models.

Course outcomesExposure to a broad context of IE problems and domainsFamiliarity and facility with data collection techniques in a broad range of IE problems and environments Ability to describe IE problems verbally and with descriptive models Ability to present multi-dimensional information effectively Understanding of basic concepts of experiments, simulation, optimization, and dynamical systems Ability to recognize characteristic patterns and features in the cases and problems, and identify appropriate methodologies for analysis, modeling, and design

Process

LecturesRecitationHomework/QuizzesTeam projects

Ground rulesThank you for showing courtesy and respect to your fellow students and speaker during lectures.Students are responsible for all announcements made in class and for all changes in the schedule that are posted on the class website.If you have specific questions about what I've presented in class, please ask. However, I will not give individual lectures to you if you missed the class, nor will the TAs.

Ground rules continuedBecause this is a large class, your first point of contact with questions or problems should be your TA. If you cannot meet your TA during his/her office hours, you should try to meet the other TA. Whenever there is an issue that the TA's cannot or should not address, then come see me to discuss those issues.You are responsible for the security of your work.

Grading

Grades will be made up of 4 components:Exams (80%)Team projects (10%)Other (lab, quizzes, participation) (10%)

Exam component3 exams plus 1 comprehensive finalYou are allowed to drop one (including the final)No makeups will be given except for the case when you have a doctor’s documentation of illness (which includes doctor’s phone number) or official travel documentation for Georgia Tech business.

Regrade policy

No regrade requests will be accepted more than two weeks after a paper has been returned.Do not write on original document, but turn in a separate Grade Grovelling form with what you want regraded and why.If no additional points given, then 4 points will be deducted.

WEEK COMMENT TOPICS LAB

5/16 Introduction; Prob / stats review

5/23 Material and process flow

5/30 Monday holiday

Material and process flow

6/6 Queueing EXAM 1

6/13 Simulation Project 1 due

6/20 Quality

7/4 Monday holiday

Optimization

7/11 Optimization

7/18 Inventory EXAM 3

7/25 Ethics and History Project 2 due

8/2Tues.

FINAL EXAM2:50-5:40P

6/27 Reliability EXAM 2

Question:How would you define“Industrial Engineering”?

What is IE?Industrial Engineering is a branch of engineering that engages in the study of how to describe, evaluate, design, modify, control and improve the performance of complex systems, viewed over time and within their relevant context.

• Logistics/Supply Chain Systems• Financial/Economic Systems• Health Systems• Manufacturing Systems• Etc.

Supply Chain Example

Manufacturing Example

Health Systems Examples

Koss/Qwestar Mobile Audio/Video Package

At This Time Price Will Be

10/10/02 1:00am EDT $699.00

10/10/02 7:00pm EDT $647.88

10/11/02 1:00am EDT $596.77

10/11/02 7:00pm EDT $545.65

10/12/02 1:00am EDT $494.54

10/12/02 7:00pm EDT CLOSE

10/10/02 1:00 AM EDT

10/12/02 7:00 PM EDT

$899.95

Economic Systems Example

Fundamental themes

Flow (accumulation and conversion)RandomnessComplex decision making (preferences)OptimizationPeople (learning)Economics

Our curriculum

2027 – prob 2028 – stat 2030 – modeling 3025 – eng econ3232 – stoch 3039 – qc

3044 - simulation3103 – logistics 3104 – mfg 4009 – hms 4231 – opt 4106 – senior design

2030, 3232,3103, 3104,

3044

2027, 2028,2030, 3232,3039, 3044

3232, 3044,3103, 3104,

4231

Flow Randomness Complex DecisionMaking

2030, 4231 4009 2030, 3025

Optimization People Economics

The Enterprise

MATERIAL

PRODUCT

SERVICES

WASTE

Environment

Firm

Enterprise Components

MATERIAL

PRODUCT

SERVICES

WASTE

Environment

Firm

Structure or content(resources)

Activities or behavior(operations)

ResourcesCapital plant, equipmentFinancial cash, stock, borrowing capacityHuman peopleGoods product & material inventoriesInformation data, contacts, recipesIntellectual patents, trademarksInfrastructure dist’n channels, corporate culturePrivileges franchise, mineral rightsEtc.

Operations

Transform the portfolio of resourcesE.g., assemble parts into a productE.g., use people and equipment to develop a new product conceptE.g., transact with a customer to exchange products for money

Supply ChainManufacturers Warehouses

Assemblers

Raw CustomersMaterial

Stages

Procurement Production Distribution

Design REalization And Marketing (DREAM) Cycle

DESIGN

REALIZATION

MARKETING

requirements

artifacts

specifications

DESIGN

REALIZATION

MARKETING

requirements

artifacts

requirements

capabilities

knowledgetools

methods

competitorssubstitutes

specifications

preferencesadvertisingchannelscriteria

methodsfacilitiesmaterialsservices

processesmanagement

substitutes

DESIGN

REALIZATION

MARKETINGspecifications

requirements

artifactsS B

new entrants

Question:What are the main thingscustomers care about?

Customer Value Drivers

• COST• QUALITY• SPEED• INNOVATION

Question:What is the goal of anenterprise?

Owner Economic Value

STOCKHOLDERBOARD OF DIRECTORS

CEO

So what is modeling?

“Man, if you have to ask what it is, you’ll never know.”-Louis Armstrong’s definition of jazz

Homework

Read Tour B (Norcen Industries) in Schmenner (pages 42-62).Answer questions 3, 5, 8 and 9 on pages 62 and 63 of Schmenner.

Questions?