it 1003 information systems applications saturdays: 08.00 – 10.00 lt27 lecturer: dr tan hung pheng...
TRANSCRIPT
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IT 1003 Information Systems Applications
Saturdays: 08.00 – 10.00 LT27Lecturer: Dr Tan Hung Pheng
Office: S15 04-16 Tel: 6874 2777Consultation Hours: Fridays 10:00-12:00
Other hours : by appointmentE-mail : [email protected]
Course webpage : www.comp.nus.edu.sg/~it1003
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• For more information, please logon IVLE : ivle.nus.edu.sg
– Lecture notes– Discussion forum– Workbin– FAQs– Other information/document etc
• Course e-mail:[email protected]: 1. please use discussion forum at IVLE for general
enquiries especially if they benefit others. 2. for specific matters especially regarding
individuals, please e-mail respective tutors (lecturer included)
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Tutorials and Tutors
• Tutorials - 20 sessions(14 time slots), please check slots at www.comp.nus.edu.sg/~tutorial - for registration, please go to www.comp.nus.edu.sg/~online• Tutors
- Ms Michelle Gwee, S15 04-27 Tel: 6874 4392 [email protected] - Ms Yang Xia, S16 09-12 Tel: 6874 6553 [email protected] Mr Ong Kar Loon, S15 04-28 Tel: 6874 2825
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Module Prerequisites : None
Module Preclusions : NoneA minimal level of knowledge on Microsoft
Office (Word, Excel, Access, PowerPoint, FrontPage) and Internet is advantageous.
For those without the knowledge at all, assistance will be provided on request.
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OBJECTIVES
• appreciate the impact of Information Systems (IS) applications in various industries
• examine the current status, penetration rate and likely future trends of IS in these industries
• highlight the challenges and potentials of implementing IS in these industries
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Some Details
• To appreciate how technology can help to improve decision-making in business.
• To show how technology is used to integrate the business disciplines.
• To introduce students to business cases, so they learn to solve business problems with information technology.
• To introduce students to the strategic applications of technology.
• To introduce students to the issues and problems involved in building complex systems and organizing information resources.
• To introduce the social implications of information technology.
• To introduce students to the management of information systems.
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Primary Focus
– Understanding IS in business applications– Targeting students who are prospective managerial
users of computer systems when they enter the industry and progress in their career
– Introducing end-user computing without much technical knowledge to prepare business proposals, reports or delivering presentations
– Providing enough background knowledge to communicate requirements to professional IS staff to develop and maintain complex systems
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ASSESSMENT
• CA: 50%– Participation in discussions– Completion and merits of exercises– Case assignment
• FINAL EXAM: 50%– 2 May 2003 14:30 hrs– Open book– MCQ and open-ended
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NOT• On building skills on computer
tools to develop IS for business
• For students who are potential information systems professionals
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READING MATERIALS• COMPULSORY David Anderson: Management Information Systems -- Using cases within industry context to solve business problems with IT
• RECOMMENDED David Anderson & Gerald Post: Management Information Systems -- Solving business problems with IT
• OTHER SELECTED RESOURCES -- www.prenhall.com/anderson -- www.mhhe.com/business/mis/post -- www.spring.gov.sg -- www.lawonline.com.sg -- www.ecitizen.gov.sg -- www.mcdonalds.com -- www.amazon.com -- www.gm.com -- www.fedex.com -- www.bankone.com -- www.lilly.com
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Overview of Information Systems
• Information Systems (IS)
• Management Information Systems (MIS)
• Computer Information Systems (CIS)
to do with applying Information Technology (IT) to business and society
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Components of MIS
• Hardware
• Software
• People
• Procedures
• Collection of Data
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Managing Information Systems
• Record, collect, accumulate, analyze, classify, compute, arrange, process, integrate, interpret data/information
• Store, safe-keep (backup, recovery), retrieve data/information
• Managing IT techniques and resources• Standardization of business processes
and procedures• Managing related human resources
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Impact of IS
• On organizations
• On the people
• On the work
• On effectiveness and efficiencies
translating into businesses in the industry ...
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Impact of IS
• On the industry or business
• On it’s staff
• On it’s business
• On it’s competitiveness and profitability
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Various industries
• The course does not follow the standard industrial classifications and sub-classifications. We follow closely the textbook cases and the sectors that are the most common in our daily lives here.
• The textbook does not cover all the industries, neither do we attempt to.
• We select some typical industries from the textbook with case studies mainly from the States supplemented by some common local industries with cases.
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Examples of Industries
• Manufacturing• Computer hardware• Automobile• Fast food• Tourism and hospitality• Travel related • Airline• Land transport• Telecommunications• Package delivery
• Government• Defence• Education• Health care• Banking • Financial Services• Entrepreneurial• Franchise• Retail• Wholesale
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Industry Cases Covered
• Six cases taken from textbook - Fast Food: McDonald’s - Entrepreneurial: Amazon Co. - Automobile: General Motor Co. - Package delivery: Federal Express - Banking: American National Bank - Health Care: Eli Lilly • Five cases from local industries with talks by leading
local IS practitioners• Depending on the time allocated, not all cases will be
covered in detail
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Some Uses of IS in Management
• present and deliver information• analyze business situations• solve business problems• examine existing applications/systems• develop new applications/systems• increase competitive advantage• cut costs, in particular, operate with fewer middle-level
managers• encourage entrepreneurs to run their own businesses
and consulting firms• effect changes in business and society