it business centric organization v2 · dr. pablo vidales cio mexico, rsa insurance group. food for...
TRANSCRIPT
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The role of IT leaders to build
an IT Business Centric Organization
Dr. Pablo Vidales
CIO Mexico, RSA Insurance Group
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Food for thoughts
IT relevance today and the role of the CIO
How can we take
the driving seat?
Remarks
Think Tank
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IT needs to find the right space in the organization
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IT relevance today
• Struggle for a clear value
• IT is becoming pervasive but indistinguishable from business processes• Consumerization of IT
• Outsourcing of IT services • “Shadows IT” services (IT providers)
• Software factory
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The role of the CIO today
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The role of the CIO today
• Traditional role needs to change
• Too much focus on infrastructure and not on information • Not involve in the business outcome
• CIO is the gatekeeper
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How can we take the driving seat?The future CIO
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An IT Business Centric Organization
• IT not only supports but drives the business
• Business organization evolves with IT changes • IT department addresses business needs
• Total transparency• Total understanding of the business
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IT Business Centric
IT service broker model
IT Business centric
Business needs
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The Business Centric CIO
• Technology expert• Service provider• Response request• Operation• Cost-driven plan
• Business leader• Service broker• Add competitive advantage• Innovation• Profit-driven plan
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Recommendations
• Get involved in the numbers
• Develop your team on the business side
• Detect regional synergies and use them
• Do care about your providers and their internal organization
• Measure your performance
• Explore new IT operating models
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New IT operating models
• Software as a service
• Dynamic services• Self-services
• Cost vs. investments • Infrastructure as a service
• Use Big Data to “own” direct channels• Mobile enterprise
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Synergies in a global organization
• Shared services
• New licensing models• Common IT architecture
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Remarks
• Bad news: The CIO role as today is gone
• Good news: We have the conditions to evolve into the future IT Business Centric CIO
• Understand and use the new operating models in the ICT world • Exploit synergies in global companies
• Add value to your organization
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Think Tank