The AT Computers company, the biggest Czech IT distributor, has scored again. After receiving the award IT Distributor of 2011, it has achieved another success, this time in the ChannelWorld Awards poll announced by the editorial board of the ChannelWorld project and the publishing house IDG Czech Republic, a.s. In the third year of this prestigious poll AT Computers got 40 % of votes in total of all execu-tive representatives of sellers, service providers and ICT and consumer electronics manufacturers and has therefore become the Broadline Distributor of 2012 in the Czech Republic. In the Slovak version of the poll AT Computers took the second place.

“The results of this poll confirm our chosen strategy:

to pay maximum attention to the wishes of our cus-

tomers. We are very grateful to our partners for the

expressed trust and we shall do our utmost not to fail

them also this year.” - Aleš Kilnar

AT Computers was successful also in the category Computer Manufacturer of the Year. Facing the competition of leading world manufacturers it took the excellent second place.

We are the biggest IT distributor in 2012

AT Computers

40 %

17 %

16 %

10 %7 %

10 %

Broadline Distributor of the Year

Dear friends,

The aim of our company is to make your work in selling goods and services in the ICT field as easy as possible. In a few years our company has made its way to the absolute top of distribution companies on the Czech and Slovak market.

Following a merge with the Polish company AB in October 2007, we represent one of the biggest distribution companies in the whole Czech-Slovak-Polish region. We are close to you in 7 cities – Ostrava, Prague, Brno, Bratislava, Žilina, Warsaw and Wroclav. And moreover we are available 24x7 on our portal - www.atcomp.cz – which ranks among the best on the market.

We continually widen the range of products and improve the quality of services in order to be your preferred supplier. We believe that a friendly com-pany culture and individual approach, which we have been providing to our customers in a long term, will contribute to a pleasant shopping in our company. We appreciate that we can make business with you, and I believe that our cooperation will continue to develop.

Aleš Kilnar, director

We offer you, our customers, what you require, in the necessary structure, excellent quality and the shortest time possible. But let’s be more specific.

Rich portfolio We offer what our customers need. We have a balanced and comprehensive product portfolio. We offer com-puters of all world brands. We produce our own high-quality personal computers. We have the widest offer of computer components. We supply servers, backup equipment and network solutions. Furthermore, at our place you can find software, peripherals, accessories and other products.

Individual approachWe sell in a modern and professional way. We approach our customers on an individual basis. We have intro-duced Credit Management system and use it successfully.

We help sell We help our customers with selling. Sale of our products is supported by professional marketing with a focus on the brand, seller and end customer.

High-quality informationWe offer fast and reliable information. A fast web online environment interconnected with an information system is available for our customers. It is very easy to find the precise and up-to-date information on the state of your specific order.

Modern logistics Our logistics is fast and reliable. The customer receives what he has ordered, and he receives it on time. Our modern logistics centre with an ERP/WMS information system will take care of this.

Within 24 hours We are a step ahead of problems but when they do occur there is a qualified technical support and fast warranty claim service. Our triumph is what we call Urgent Adjustment – we supply any requested part within mere 24 hours.

PeopleOur power resides in our people. A strong, motivated, determined and synchronized team of professionals is available to our customers

Our way

eivesOur

ation

occur claimment

Turnover history of the ATC SK/CZ (in million EUR)

(School Internet) project (School Internet) project

Sale of PCs (in thousands of pcs)

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

400

300

200

100

02000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

100

75

50

25

0

We are the biggest ICT distributor in the Czech Republic.

Turnover in million EUR

Increase in %

2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

405 382 350 317 324 295 266 224 203 182 162 135

6 9 10 -1,87 10 20 11 11 12,5 20 30

Official distributor for the Czech Republic, awarded for the development of distribution channels and active work with customers

Official OEM partner

Official LSP partner

Authorized distributor for the Czech Republic and Slovak Republic

Personal computers• Acer• Apple• AutoCont• COMFOR• Dell• Fujitsu• HP• Lenovo• Premio• Triline Notebooks, ultrabooks, tablets, smartphones• Acer• Apple• ASUS• Dell• Fujitsu• Huawei• HP• HTC• Lenovo• Packard Bell• Samsung• SONY• Toshiba• Yarvik

Servers and storage• Cisco• D-Link• Dell• HP• Iomega• Fujitsu• QNAP• Synology Screens and projectors• Acer• Apple• ASUS• BenQ• Dell• Fujitsu• HP• iiyama• Lenovo• LG• NEC• Philips• Samsung

Printers and consumable material• Armor• Brother• Canon• EPSON• HP• Konica Minolta• Lexmark• OKI• Samsung• TB• Xerox Accessories for PC, tablets and Mac• Allsop• Belkin• Da-Lite• DICOTA• Genius• Microsoft• Logitech• Sweex• Trust• XtremeMac

Components• ASUS• Corel/Pinnacle• FORTRON• Fractal Design• GIGABYTE• Intel• Kingston• LG• Microsoft• MSI• OCZ• PNY• Samsung• SAPPHIRE• Seagate• Western Digital Software• Autodesk• Corel• Grisoft• Kerio• Microsoft• Novell• ESET• Symantec

Digital and consumer technology• Apple• Canon• Nikon• Olympus• Samsung• SONY• TomTom Network units• Allied Telesis• APC• ASUS• D-Link• HP• Cisco• Linksys• NETGEAR• OvisLink• TP-LINK• ZyXel Video game consoles and games• EA• Microsoft Xbox• Nintendo Wii• SONY PlayStation

Comprehensive portfolio

Our own PC brands

Basic contracts Current awards

- Broadline Distributor of the Year- Czech IT Distributor 2012 – 1st place- Slovak IT Distributor 2012 – 2nd place

- The Best Distributor in the Central and East Europe EMEA Channel Academy: 2013 Awards

- Broadline Distributor of the Year- Czech IT Distributor 2012 – 1st place

- The Best Distributoin the Central and E

We approach every customer on an individual basis

Petr VaněkSales director

Individual approachEach our customer is different, each is unique. Therefore we try to get to know our customers as close as possible and to provide them with services which will suit them and will contribute to their success.

Specialists The structure of our sales team is fixed which simplifies orientation of the customers and their communication with us. On the basis of a customer’s specialization (SMB market, components, retail, system integrators, etc.) each of our customers has his own sales specialist in our company. There are specialists on every brand or line of personal computers, specialists on components, peripher-als and products of respected brands like IBM, HP or Acer. Professionals in our ranks also devote themselves to spe-cial projects, for example, to the Intel Partner Programme, digital technology (DIGIMAX project) or network infra-structure. We are also very successful in the issue of solv-ing retail point-of-sale systems and POS accessories.

Call Centrum A first-rate Call Centre offers our customers easy and effective communication.

Maximum prosperityWe devote maximum attention and care to the setting of payment mechanisms, especially to credits and the pay-ment date of invoices. Even here we proceed on the basis of the individual needs and possibilities of our customers with the sole aim to achieve the maximum prosperity of our partners, and thus also their satisfaction.

Sale Our ideal geographical location for providing 24-hour logistics within the Czech Republic and Slovak Republic

Headquarters: Ostrava Branches: Praha Brno Bratislava Žilina

Number of employeesin the sales department

Rising number of active customers

2003 2004 2005 2006 2007 2008 2009 2010 2011

ČRSR

5 000

4 000

3 000

2 000

1 000

Petr VaněkSales director

80

We help you to sell professionally

Martin Wanke Marketing director

Training in marketing, strategy and product knowledgeWe realize how important are personal meetings with you, and therefore we carry out the following regular and professional trainings:

ATC Road Show – we will come to you in order to support your regional activities (9 cities for 650 partners).

Two-day meetings – we meet long-term partners always twice a year, training in products, marketing and strategy (2,000 dif-ferent partners, 12 times a year).

Other trainings are in the field of sales psychology, Networking Forum and specialized technical trainings.

Printed materialsWe select well-arranged Czech datasheets and regular product catalogues with end prices for our products and your custom-ers.

Incentive competitions and programmes “My life is just great!” (Žiju si!) – a year-long programme in which you can get a whole range of presents and prizes throughout the year. Moreover, we often organize attractive tours for our best partners (European Football Championship, Ice Hockey World Championship, skiing, beer fests, etc.).

EventsEvery day we offer a whole range of product events – interest-ing bundles or competitions in the sale of selected goods.

Martin Wanke Marketing director

Perfect and fast These two words exactly characterize our logistics department. As many as 70 employees of the modern logistics centre with two external storage locations take care that everything our customers require is stored, released, packed and dispatched.

AutomationThe whole logistics process is automated in the maxi-mum degree. All operations are controlled by an ERP and WMS information system. Registration, movement and completion of goods are monitored exclusively by means of a bar code. We make shipments in real time. Thousands of items of high-turnover goods are avail-able in a very short time thanks to a unique system of order-picking and packaging. We check whether orders are complete by scanning the goods. We of course pack every order perfectly and equip it with elements for the identification of unauthorized tampering with the packaging.

Our visiting card? Every day there is in average more than 26 thousand pieces of goods in 3,500 items which are released and processed. On the busiest days of the year we ship over 7,000 consignments per day. And if you have any com-ment regarding our distribution? Let us know about it so that we will improve our work for you even more!

Wide range of transport When shipping our consignments to customers we cooperate with all the leading parcel and pallet carriers in the Czech Republic – DPD, Česká pošta, PPL, Geis, Gebrüder Weiss – and offer our customers a wide range of services and ways of delivery, including the possibility to pay by a credit card on delivery.

We will deliver everything you order on time and exactly where you need it

Tomáš HoláňLogistics Manager

Tomáš HoláňL i ti M

Warranty claims are not something that you would want to make very often. If, however, such a situation happens to you, our complaints department is ready to take care of everything necessary. Customer satisfaction and good mutual relations are our primary aim even in this field.

Fast settlement A team of experienced employees will assess and solve your warranty claim in the shortest possible time. The average time of settlement is 15 days, but a third is set-tled already within a week. In complicated cases we try our best to meet your needs. We are willing to arrange post-warranty claims if our contacts allow us to do so.

Excellent communicationNew telephone exchange will put you through to online telephone operators; received emails will be answered within 24 hours; it is possible to follow the course of cases which are being currently solved on the web and to send in questions regarding them.

Urgent claims - this is our competitive advantage. An urgent claim means that you will receive the requested spare part into a computer produced by us within 24 hours. It is simple – you just notify us which part needs replacing and we will send it without any delay. While the defective part may not have been packed yet, our consignment including the working spare part will certainly arrive the next day to you. However, we devote due care to all claims. The average time of their settlement is 15 days, but a tenth of them is settled only within two days.

Don’t worry ...

Lukáš NeuwirthRMA Manager

Rostislav Vybíral Head of E-business

Your own e-shop in 24 hours Our e-shop, your comfort

There is nothing easier than shopping on our busi-ness portal. You will gain access to the IT product database, including the possibility to configure com-puter sets. • www.atcomp.cz; www.atcomp.sk

Your contact details on our product websites We will ensure you make business on our website. We will list you as a seller on our web pages. Your customers will therefore shop directly from you through us. Let us take care of some of your worries and enjoy making good deals!• www.triline.cz; www.triline.sk• www.comfor.cz; www.comfor.sk

We will take care of your web -within 24 hoursLet us take care of your web pages and you will have them constantly up-to-date and attractive for your customers. You will offer more than thirty thousand items, most of which are in stock, without work and unnecessary worries. We guarantee the completeness of the range of products, valid prices and “hot” offers of products and services. Moreover we will deliver the ordered goods in your name to your customers.

Your minimum costs We will arrange and provide everything on your behalf and for your customers: • more than 30,000 items of goods, large part of

them in stock and ready for shipping • our own products • configurators of computers, notebooks or serv-

ers, including HP • interesting purchase prices • marketing information, published articles, top

products, new releases, best-selling goods

• delivery of goods to your customer within 24 hours, direct debiting and transfer to your account

• an invoice issued in your name and to your cus-tomer and sent together with the goods

You can find other services at www.ekatalog.biz.

Minimum risk for youA simple and transparent contract, minimum fees. During the first month you can decide whether you will use the service or not. You pay always for three months, and you can terminate the contract at any time.

Your bonus A simple and transparent contract, minimum fees. During the first month you can decide whether you will use the service or not. You pay always for three months, and you can terminate the contract at any time. • www.ekatalog.biz

On-line data - your customers see immediately what is in our offer.

Virtual warehouse available - more than 30,000 items of goods, the best-selling

commodities and their producers, large part of them in stock.

We will deliver goods to your customer - direct delivery of goods on your behalf, in your name

and with your invoice.

Product information - descriptions, parameters, images, datasheets or links,

recommended prices.

Daily updating of your database - data for your e-shop or information system.

Our e-business solution minimizes your costs

Vaše starosti se

zprovozněnímpomáháme

VámVaše starost

s administrací

provozujeme za Vás e-shop

publikujeme za Vás články

Vaši zákazníci

připravíme za Vás ceny

držíme za Vás sklad

doručímeza Vás zboží

Rostislav VybíralHead of E-business

Company management

“My aim is that AT Computers is a high-quality and well assessed company. In other

words, cooperation with us should be a guarantee of success both for our customers

and our suppliers.”

“Only a satisfied customer will come back to us. I know that it is the excellent quality

of our products and services and individual, maximally effective approach to every cus-

tomer which are the decisive factors for his satisfaction.”

“Top products and services are the foundation on which we build. But success cannot

be achieved without a clearly aimed and effective communication of these products

and services to the customers and end users.”

“A good decision cannot be made without correct information at a correct time. So

that our customers can make right decisions, we offer them maximally flexible and

clearly arranged web sales and information systems.”

“Rich portfolio, attractive prices, goods always prepared on time for a delivery to the

customer. That is our aim, that is our mission.”

Purchase director - Martin Harazím, harazim@atcomp.cz

Finance director - Monika Doleželová, dolezelova@atcomp.cz

Director - Aleš Kilnar, kilnar@atcomp.cz

Sales director - Petr Vaněk, vanek@atcomp.cz

Marketing director - Martin Wanke, wanke@atcomp.cz

Head of E-business - Rostislav Vybíral, vybiral@atcomp.cz

“We appreciate our customers very much because we know that their success is also our

success. We approach every business partner on an individual basis with the aim to set the

optimum amount of credit and the payment period.”

CZECH REPUBLIC (+420)

AT COMPUTERS A.S. Těšínská 1970/56, 710 00 Slezská Ostrava, phone: 552 300 111, fax: 596 241 220, e-mail: obchod@atcomp.cz

AT COMPUTERS A.S. PRAHADělnická 786/38, 170 00 Praha - Holešovice, phone: 220 199 161 (-179), fax.: 220 199 166, e-mail: obchod@atcomp.cz

AT COMPUTERS A.S. BRNOBěly Pažoutové 741/1, 624 00 Brno, phone: 543 428 711 (-730), fax: 543 428 712, e-mail: obchod@atcomp.cz

SLOVAK REPUBLIC (+421)

AT COMPUTER, S. R. O. BRATISLAVA Cesta na Senec 2/A, 821 04 Bratislava, phone: 249 406 701, fax: 249 406 718, e-mail: obchod@atcomp.sk

AT COMPUTER, S.R.O. ŽILINAFramborská 253, 010 01 Žilina, phone: 415 092 060, fax.: 415 092 061, e-mail: obchod@atcomp.sk