it is a customer relationship management system specifically designed & developed for real...

It is a Customer Relationship Management System specifically designed & developed for Real Estate Industry.

Web-based software system developed on LAMP (Linux, Apache, PHP & MySQL) technology, Fully customizable up-to any extent.

CRM-Re

Designed & Developed by Dotcom Creations

http://www.dotcomcreations.biz/

PrefaceCRM In Real Estate

Widespread exposure to technology – the internet in particular - has encouraged buyers, vendors and clients to demand detailed information and that too, within their desired time frames. In addition, the current scenario has made it a tricky taskto attract, deal with, retain, and satisfy today’s customer in the real estate market.

This is one industry where every single customer is different from another - varied backgrounds, economic conditions, needs, wants, and mindsets. As a result, there is a primary need for personalization and flexibility in order to cater to the diverse requirements of the assorted clientele. The best strategy to meet these challenges is to understand, build and manage a fundamentally strong and long term relationship with customers.

It is evident that the Real Estate industry needs Innovation in finding, segmenting, managing and finally satisfying customers. Finding cross-selling and up selling opportunities is another huge challenge.

The Real Estate sector is growing fast across all directions making it much like a roller coaster ride. Forward looking companies are looking to gain a competitive advantage. The strategy with the biggest impact would be to identify what the most innovative differentiators are and nail them.

Given the current situation, it is vital that developers focus on selling ‘value’ rather than ‘commodity’. Every project stands

apart from another in terms of location, features, price, services provided, after sales and so on. It is therefore important thatthe uniqueness of each project is highlighted and make evident why it is worth investing in a particular property.

This has to be achieved by positioning the differentiators in a convincing manner. The smartest solution to all the

above issues is most understandably a CRM solution and that is CRM-Re.

CRM-ReWeb-based Software For Real Estate


This software is basically divided into 2 major segments; that is

Enquiry Management System & Property Booking Management System


CRM-ReWeb-based Software For Real Estate


Best Suited For

Builders, Developers & Associates


What we have coveredModules

Enquiry Masters (Type / Source etc.)

Suggestion(s) Marking by Admin

Enquiry Allotment

Next Follow-Up Marking

Enquiry (Add / Edit / Delete & View)

Enquiry Follow-Up

Follow-Up Reminders & Notifications

✓

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Enquiry Forwarding

Dept, Desig, Branch & Org. Master

Enquiry Conversion & Final Reports

Client Site Visits

Trash Box

Cross Field Searchable Enquiries

Employee (Add / Edit / Delete & View)

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Enquiry Management System


Enquiry Management SystemFlow Diagram

Follow-Up by

Sales Executive

Enquiry Alloted To Sales Executive

Lead

Suggestions by Admin.

Lead Conversion

Client Added


Add Enquiry or Calling by Telecaller(s)

Interested?

Move To Trash Box

Move To Closed Enquiries

Y

NY

N


At a glanceEnquiry Process

Follow-Ups.

Converted To Lead

Raw Enquiry.




Project Master

Property Booking

PLC & Area Master

Easy EMI Plan

Property Master (Saleable Inventory )

Payment Plan Master (DLP & CLP)

Client Details

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Late Fine, Discount & Chq. Bouncing

Registry Marking

Booking Transfers

Reminders & Notifications (SMS & Email)

Booking Cancellations & Refunds

Customizable Documents Generations

Client Documents Upload

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Property Booking Management



Channel Partners / Brokers

Customer Ledgers

Commission Generation & Payouts

Bookings on Hold

Commission Plan Master

Employee’s Incentive & Payouts

Additional Payments on Possession

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Downloadable Reports

Plot Availability

Provision of Service Tax

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Property Booking Management

In continuous to previous slide…


Property Booking Management SystemFlow Diagram

Step 4.

Select Project, Property & Units

Step 3. Add Booking

Step 2. Add Client

Personal Details

Step 5. Select Sale by

Executive

Step 6. Select Payment

Plan

Booking Confirmed


Step 1. Master & Inventory Creations

Now,

Add PaymentsGenerate ReceiptsUpload Client Documents

Registry Marking

Generate Allotment Letter

Send EMI Reminders etc.



Public Relation Tools

User Log

Role /Authorities Management

Informative Dashboard

Graphical Analysis

Admin Messaging

User Activity Notifications

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Database Backup (Multiple Formats)

EMI Calculator

Birthday & Anniversary Wishes

Login for Clients, Employees & Brokers

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Subsidiary Modules & Other Features


This is web-based software so it does not require any sort of installation.

Simplifies Sales follow-ups and client feedbacks.

Optimum utilisation of time, labour, money & other resources.

CRM-Re reduces manual & paper work significantly.

Crash Free! No worries if your system gets infected with virus or hard-disk of your system crashes. Your Data will always be Safe and Sound.

Centralize data for Clients, Employees, Brokers & Associates, available on a single click.

Automates Sales Process & growth forecasting.

Functional & Technical FeaturesUnique Selling Prepositions

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Makes your customer relationship significantly stronger.

Key prospect data will allow you to create and manage targeted campaigns (email, direct marketing and events)

For a start up of real estate business, it is essential to control all expenses. It is wiser to spend on quality products which cost least. For this, using CRM-Re software is of great help since it is less expensive yet contains numerous useful features. Among its cost efficient features are flexible pricing, no minimal contract, free uploads and free emails.

Helps to get an estimate of sales in pipeline and also get an access to track the matured deals.

Enable tracking of mupltiple accounts: thus speeding up the working process by shortening the time consumed in processing the doucments needed by the clients or the agents/associates/channel partners or real estate owner to know the relevant details restricted to their role logins.

Functional & Technical FeaturesUnique Selling Prepositions

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Software is hosted on high-end Virtual Private Servers, those that are fast, secured and safe (being highly encrypted and calibred).

Real time data can be accessed on One Click Only.

There is no chance of Data Loss, for Data Backup is maintained in different places from where it can be retrieved instantly. Even these data can be downloaded by oneself or can be mailed to you periodically by your service provider.

Vital Data goes in encrypted format to database server, so no one can have an access to your data without your permission.

Exhaustive Dashboard to show previous day happenings.

Direct Event Notifications to Super Admin, like add/edit & delete by any of the role user.

Why should you opt this software for your organization? Benefits of CRM Software

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Generates customizable documents like Receipts, Allotment Letters, No-Dues Certificates & Payment Reminders etc.

Updated Plot availability status in any of the projects.

Customized Reports on any of the modules undertaken in the CRM-Re Software.

CRM-Re is an exhaustive Real Estate Software which covers almost anything and everything regarding Lead generation, Lead distribution, filing of Daily Sales Reports, Follow-ups, Call maturity, everything related to Property Booking, EMI generation and so on and so forth.

Adaptable to modules like Multi-Level Marketing plans.


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Automates the process of tracking every interaction between a Client and an Executive.


A software dedicated to the Real Estate Industry with huge potential of Customization as per the needs and requirements of the Client.

Sends automated SMS & Emails on important events like EMI Reminders, Cheque Clearance & Bouncing, on Adding Booking; Clients; Associates; Employee, Client’s Birthday & Anniversary and many more.


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Various customized Commission Plan modules like Fixed or Direct Percentage, Hierarchical Plan, Target Base Motivational Plan for any of the In-house Employees and Channel Partners.

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Generates graphical analysis tenure wise for team hurdles & team meetings to aid managerial decision making.

Incorporated with all required validations to avoid malfunctioning.


For better understandingScreen Shots Dashboard

Dashboard is summarized information of daily happenings in software, assisted with relevant

graphs & figures.

For better understandingScreen Shots Add Enquiry

Enquiries can be added here, If client is positive it will be marked as LEAD and allotted to sales team for further follow-up otherwise it will be saved in

TRASH BOX

For better understandingScreen Shots View Enquiry

All saved enquiries are listed here, by default it shows PENDING status , as soon as an executive start

working on it, It show IN PROCESS. An enq. can be FORWARDED or CLOSE with FINAL REPORT.

For better understandingScreen Shots Add Follow-Up

Sales executive can mark their discussion(s) with the client through this form from his own user-login and

can mark next follow-up date and time.

For better understandingScreen Shots Employee Login Interface

Summary of discussion(s) made by sales executive through his login. Admin can give suggestions on every follow-up to the executive through super

admin login.

For better understandingScreen Shots Property Master

In this interface, we have to define Project(s), PLC’s, Size(s), Property Inventory & Other

Charges (If any)

For better understandingScreen Shots Property Master

In this segment we have to define the property details as shown in the slide and save the same.

For better understandingScreen Shots Unit Master

This is the inventory segment where each individual plot details can be edited as per the

fields defined.

For better understandingScreen Shots Add Booking -1

Step 1. Select Booking Date & Client Name

For better understandingScreen Shots Add Booking - 2

Step 2. Select Project & Enter Plot No. Here we can also mark sale by

executive/associate


Step 3. Enter discount figure (if any) & continue


Final Step. Select the payment plan and generate required EMIs

For better understandingScreen Shots View Booking

View Booking

Upload Documents

Allotment Letter

Registry Marking

Cancel Booking

Transfer Booking

For better understandingScreen Shots Booking Summary

Details of client, booking & payment can be viewed and edited

For better understandingScreen Shots Booking Summary


Details of client, booking & payment can be viewed and edited

For better understandingScreen Shots Add Payment

Add payment details

For better understandingScreen Shots Receipts

Customizable Receipts on your letter head, plain paper or on pre-printed format

For better understandingScreen Shots Role Management

Role management for authority distribution to your back office staff

For better understandingScreen Shots Graphical Analysis

Graphical analysis for Managerial Decision Making & Team Huddles

Reports

Booking Summary Report

Due EMI Reports Bounced Cheque Reports

Cleared EMI Reports

Employee’s Business Reports

Ch. Partner’s Business Reports

Commission & Payout Reports

Pending/CompletedRegistry Reports Site Visit Reports

Cheque/Cash Collection Report

Cheques In-Process Reports

Hole Booking Reports

All Settled Booking Reports

Buy Back Reports Lead Reports

Urgent Task Reports

Client Follow-up Reports

In Process Enquiry Reports

Closed Enquiry Reports

Matured Enquiry Report

Employee-wise Enquiry Status

Enquiry Source Report

Reason of Closing Reports

Customized reports can be generated as per the requirement.

For better understandingScreen Shots Reports

Reports of enquiry, site visit, booking, commission, defaulters at your finger tips.

Downloadable in Excel Format

Our Client ListIn Real Estate Sector

Nayyar Land & Impresarios Pvt. Ltd.

Acumen Leasing & Infraestate Pvt. Ltd.

Shree Raj Infra Housing Pvt. Ltd.

Awadh Infra Developers Pvt. Ltd.

Gangotri Infra Reality Pvt. Ltd.

Godawari Developers

Sukriti Structures Pvt. Ltd.

Minarets Developers

Lucknow Property Wala Reality Store

Mahesh Infracon Pvt. Ltd.

NG Buildcon Pvt. Ltd.

Vasundhara Group

RK Constructions Pvt. Ltd.

Polaars Infra Developers Pvt. Ltd.

Astha Infra Heights Pvt. Ltd.

Atal Infratech Pvt. Ltd.

Dotcom CreationsAn Overview

At Dotcom Creations, we provide best customized solutions on all grounds of information technology withthe KISS - Keep IT Simple & Straight approach.

We provide a range of services; right from creating a logo to setting up an entire IT Solution. Dotcom Creations has developed a structured design and production process, ensuring that creative goals arerealized and projects are delivered on schedule and within budget. This ensures that our clients' expectationsare not just met - they are exceeded.

We offer a wealth of industry expertise; combining creativity, strategic management, marketing and technicalknowledge along with extensive project management experience. We will work with your company to build a dynamic and effective e-product that will establish your business worldwide through the electronic market.

Our courteous and dedicated staff strive to ensure that your business conveys the message you want, helpingyou promote and expand your business goals in the best ways possible. We also keep track of changing trends in global market and provide you the latest and best out of it.

Now more than ever the market for e-business is soaring to new heights and Dotcom Creations has the capability to build your e-product quickly and successfully. To know more log onto – www.dotcomcreations.biz


THANK YOU!This is a brief presentation of CRM-Re designed & developed by Dotcom Creations, enriched

with value added features, facilities & customization ratio.

This software will surely add to the growth and development of your organizations. To bring in this software to your daily operations give us a call on #9044172001, #8960667000, #8577020909 or write us at [email protected]

Visit us at – www.dotcomcreations.biz


it is a customer relationship management system specifically designed & developed for real...

Documents

real estate industry

followup marking enquiry

real estate market

real estate sector

crm solution

webbased software system

admin enquiry allotment

preface crm