19.The Role OfInformation Technology InManagement- 1Introduction:No invention has ever influenced the human beings ascomputer has. In less thanseven decades ofits existence it has managed, materializing the Concept ofa global village. Technologies likeComputational Intelligence, Neural Networks, Genetic Algorithms, Data Communication &Networks, Telecommunication,Databases, and EvolutionaryComputing etc.Collectively offer the business community a broad set oftools capable of addressing problems thatare much harder or virtually impossible to solve using the more traditional techniques fromstatistics to operations research.Country running and putting it on the track of thedevelopment is very complex task and mightrequire the decisions making on thebasis of the countrys past experience and present situationwhich is obviously available in theform data.Todays best technology tomanage and process data is the Information technology. IT mustbe seenas an investment and notan expense. IT is laying a vital and expanding role in business.IT helps the manager to improve theefficiency and effectiveness of theirbusiness processes,managerial decision making, and workgroup collaboration, thus helping the managers to strengthenthe positions of theircompany in a Rapidly changing environment. IT has become a necessaryingredient forManagers to succeed in todays dynamic global environment.

DefinitionInformation Technology (IT) was described byChaffey andWood astechnologyresources usedfor business information management These resources include software,hardware andtelecommunication networks usedfor managing information.According to Benemati et al.,IT is changing rapidly and considering the increasing strategicimpact of IT on business operations, its successful management is of utmost importanceIrani andLove suggested that for ITmanagement to be successful, it must be perceived as an iterativebusiness process capable of providing organisational learning throughout the lifecycle of the technology However, even when IT is managed successfully, the question arises, as to what role ITplays in the achievement of organisational strategic goals and objectives In response to this question, Venkatraman et aland Franz and Klepper postulated that theproperrole of IT in an organisation is usually epitomised as a fit or alignment withthe strategic goals ofthe organisation. Therefore, IT can only beappropriately aligned when infrastructure put in place to implement the IT strategy is adequate;the strategy supports the organisations strategy and businessprocesses.