it manager - marwan cv2016

12
Oct., 90- Jun., 94 Marwan Mohamed Abdel-Moneim El-Qanatir El-Khairia. 20100-30 230 16 [email protected] Personal Information Date of birth : 13/3/1972, Cairo. Nationality : Egyptian. Religion : Muslim. Marital status : Married Military service : Exempted Academic Education Sadat Academy for Management Science. Cairo, Egypt. B.Sc. in Management. Brief I have more than 20 years experience in the field of Information Systems. I have a distinctive logical, analytical, communication, and managerial skills. Also, I have a good capability of managing teams and achieving specified objectives, concentrating on time, cost, quality and customer satisfaction Courses Related to Application Software 1-Operation Research (O. R). 2- Stock Control. 3- Feasibility Studies. Lean Management Courses. 1- Lean Overview. 2- Leadership for Lean. 3- Lean Green Belt. A- Value, Voice of the Customer. B- Value Stream. C- Flow. Understand the roles of leadership understand the effect of different leadership style, Evaluate the significance of leadership on achievement of task. How to complete a project charter. The key elements of charter. How to apply lean tools in the manufacturing industries to reduce the wastes.

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Page 1: IT Manager - Marwan CV2016

Oct., 90- Jun., 94

Marwan Mohamed Abdel-Moneim

El-Qanatir El-Khairia.

20100-30 230 16

[email protected]

Personal Information

Date of birth : 13/3/1972, Cairo. Nationality : Egyptian. Religion : Muslim. Marital status : Married Military service : Exempted

Academic Education Sadat Academy for Management Science.

Cairo, Egypt.

B.Sc. in Management.

Brief

I have more than 20 years experience in the field of

Information Systems. I have a distinctive logical,

analytical, communication, and managerial skills.

Also, I have a good capability of managing teams and

achieving specified objectives, concentrating on time,

cost, quality and customer satisfaction

Courses Related to Application Software

1-Operation Research (O. R).

2- Stock Control.

3- Feasibility Studies.

Lean Management Courses.

1- Lean Overview.

2- Leadership for Lean.

3- Lean Green Belt.

A- Value, Voice of the Customer.

B- Value Stream.

C- Flow.

Understand the roles of leadership understand the effect of different leadership

style,

Evaluate the significance of leadership on achievement of task.

How to complete a project charter. The key elements of charter.

How to apply lean tools in the manufacturing industries to reduce the wastes.

Page 2: IT Manager - Marwan CV2016

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Sep. 2003 – Till Now

Work Experience

1 (A) - Allweiler Farid Pumps. Allweiler-Farid Pumps is an Egyptian German joint venture with the German

company Allweiler.

Allweiler- Farid pumps was established in 1982 and started its production in

1984 for the purpose of production pumps for agriculture, irrigation, industry

and housing

It is located in 10th of Ramadan city industrial zone in Egypt Allweiler Farid has 4 branches.

Job Description.

IT Manager. Job Responsibilities

Managing all the IT components toward achieving the main mission and

vision of the Allweiler Farid. Keeping a stable, scalable and reliable

Information system.

1- Network

1. Activate all IT Allweiler Farid used and non-used procedures and review

them periodically.

2. Managing full cycle technology of a large and complex nature.

3. Planning and setting the annual budget for infrastructure modifications.

4. Configuring network equipments (switches, routers) and perform regular

monitoring for network equipments.

5. Ensure proper H/W & S/W upgrade planned and implemented on time.

6. Ensuring reliable and high performance of the network infrastructure.

7. Monitor Allweiler Farid network performance and detect bottleneck points

and achieve its target.

8. Identify and resolve system and performance problems.

9. Manage the quality of support to Allweiler Farid users.

10. Perform and update of operational tasks documentations and supporting

functions.

11. Ensuring that information system is managed with the best practice security

policies.

12. Develop and maintain a backup and disaster recovery procedures Perform

scheduled daily and weekly backups of the database and the users data.

13. Ensures that all supported systems are configured and maintained for

optimal performance, and respond to all technical incidents and problems.

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14. Train & evaluate IT staff on periodically bases to enhance department work

quality.

15. Specifying the required methods to be acknowledged by the team which

helping them in achieving their objective.

16. Provide a monthly written report to the CEO on all aspects of the IT

Department.

17. Administration of software licenses.

18. Administering Internet Connectivity & Staff E-mails.

19. Control & Monitor the Database.

2- ERP Application

20. The Project Manager of the ERP Project.

21. Managing and follow up the implementation according to the settled

objective of the high management.

22. Administer the Gathering of all the data that needed for all departments that

used in GP System implementation.

23. Co-ordinate between our resources and ERP project requirements.

24. Monitor performance of the applications, providing benchmarks and

ongoing analysis.

25. Maintain excellent working relationships with users of the ERP Application

at different managerial levels.

26. Continually seek research and recommend system enhancements,

improvements and add-ons

27. System replacements/update/modification should be considered as

necessary.

28. Guarantee adequate system security, through implementing and developing

required security systems & applications, policies and procedures.

29. Manage, support and maintenance of ERP systems.

30. Choose and Train the key users.

31. Maintaining Staff training and Skill development.

32. Design and modify the reports with Report Writer.

33. Create Trail Balance and Income Statement with FRx.

3- Management

34. Team Management.

35. Have a clear vision to Allweiler Farid future plans.

36. Standardize procedures to ensure smooth business flow.

37. Put alert on out of line situations in the right time to management.

38. Participate with my efforts for Allweiler Farid to achieve customer

satisfaction.

39. Facilitates communication between staff, management, vendors, and other

technology resources within the organization.

40. Excellent leadership skills, is able to inspire and energize staff by gaining

respect and trust.

41. Internal ISO auditor.

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4- Payroll software knowledge

Charge in the Company HR & Payroll System. Good payroll software does more than just calculate wages and print pay slips. It enables to gather information on the employment costs and to keep track of individual employees.

42. Managing the implementation process.

43. Administer the gathering of all the data that needed.

44. Ensures compliance with statutory rules and procedures.

45. Ensure for all relevant tax, national insurance and all deductions.

46. Ensure appropriate performance appraisal systems are carried out effectively.

47. Ensure for all information, and input details.

48. Set up templates for different kinds of employees.

49. Handle different hourly rates for the same employee.

50. Handle end-of-year reports.

51. Submit periodical reports to the CEO.

52. Ensure only authorized personnel have access to payroll details.

53. Periodically check payroll details to prevent fraud.

54. Archive the payroll records for at least three years.

55. Support and Maintain the HR application in coordination with payroll and

personnel functions.

5- Industrial Modernisation Centre (IMC) Project Manager Support all industrial enterprises, individually or sectorally, according to

their development needs, through comprehensive and customized business

development competitiveness programs.

56. Managing the IMC projects for SFH Group (Allweiler Farid, ICMI, Son

Farid and EEMI). 57. Work as a contact point between the BRC external offices, IMC

Headquarters and SFH Group.

58. Maintaining and updating contract/consultants files and records pertaining

to the BRC Component.

59. Attending meetings and other events as directed and taking minutes and

notes.

60. Report Monthly on progress to CEO and IMC.

61. Responsible for preparing IMC documents related to projects. 62. Following up and monitoring the project performance reporting to IMC.

63. Facilitate all requirements (services required) from IMC to Allweiler Farid

and ICMI.

64. Signing the Letter of Commitment (LOC).

6- Business Development Manager

The business development department mainly support

management by providing analysis for the business

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65. Prepares the annual and monthly Business Development Plan and

prepares the annual and monthly Work Plan.

66. Define and follow up of yearly and monthly targets and objectives.

67. Provide direction, guidance to the department to ensure alignment

with the Company’s strategies.

68. Improve an organization's position and achieve financial growth.

Microsoft Great Plains knowledge

1- System Administration.

2- Financial.

3- Distribution (Inventory, Purchase, Sales)

4- Manufacturing(BOM, Routing, MRP)

5- Report Writer.

6- FRx.

Professional Microsoft Courses

Microsoft MCSE Courses

1- Installing, Configuring, and Administering Windows XP Professional.

2- Managing and Maintaining a Server 2003 Environment.

3- Implementing and Planning a Server 2003 Network Infrastructure.

4- Implementing and Designing a Server 2003 Active Directory.

5- ISA 2006.

6- Exchange Server 2007.

Microsoft Great Plains Courses

Financial Track

1- Communication and presentation skills.

2- Effective report writing & Business correspondence.

3- Customer facing skills.

4- Finance for non finance professionals.

5- Financial analysis.

6- Introduction to project management and MS Project.

7- Enterprise resource planning and Dynamic implementation

methodology.

8- Accounting information systems.

9- Modern advanced accounting.

10- Database system concepts.

11- Dynamics GP Foundation 1.

12- Dynamics GP Foundation 2.

13- Dynamics GP General Ledger 1.

14- Dynamics GP General Ledger 2.

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15- Dynamics GP Receivables Management 1.

16- Dynamics GP Receivables Management 2.

17- Dynamics GP Payables Management 1.

18- Dynamics GP Payables Management 2.

19- Dynamics GP Bank Reconciliation.

20- Dynamics GP Fixed Assets.

21- Dynamics GP Report Writer.

Inventory & Order Processing Track

1. Inventory in Microsoft Dynamics GP 9.0

2. Purchase Order Processing in Microsoft Dynamics GP 9.0

3. Sales Order Processing in Microsoft Dynamics GP 9.0

Professional Certificate

1. Certificate: Microsoft Business Solution Certified Professional About: Microsoft dynamic Great Plains 9, Financial

2. Certificate: Microsoft Business Solution Certified Professional

About: Microsoft dynamic Great Plains 9, Inventory & Order Processing

3. Certificate: Microsoft Business Solution Certified Professional

About: Microsoft dynamic Great Plains 9, Report Writer

4. Certificate: Microsoft Certified Professional.

About: Microsoft Word.

5. Certificate: Microsoft Sales Specialist.

About: Sales

6. Certificate: Lean Thinking.

About: Lean Management. Donator: Sypmbios consulting. 7. Certificate: HR Diploma.

About: HR Management. Donator: Waves consulting.

Allweiler Farid Network (Factory).

1-Windows 2008 Server.

2- TMG Server.

3- SQL Server.

4- Microsoft Great Plains.

5- HR & Payroll System.

6-WebEx CISCO video conference

7- More than 60 Users.

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Jan. 2006 – Till Now June 2001–August 2003

Allweiler Farid Network (Head Office).

1-Windows 2008 Server.

2- TMG Sever.

3- More than 40 Users.

2 (B) - International Casting & Modern Industries (ICMI)

ICMI is one of the biggest foundries in the private sector in Egypt.

ICMI: Establishing on 2006 for production of quality engineering casting required

for various industries.

ICMI: Production facilities consist of several well equipped specially foundries of

up to date technology with production capacity 8000 Ton/Year.

ICMI: Producing cast iron – Ductile Iron – Carbon Steel – Alloy Steel – Copper

alloys castings from 1kg up to 4 tons per cast pieces.

It is located in 10th of Ramadan city industrial zone in Egypt

Job Description.

IT Manager.

Job Responsibilities

Managing all the IT components toward achieving the main mission

and vision of the ICMI. Keeping a stable, scalable and reliable

Information system.

ICMI Network (Factory).

1-Windows 2008 Server.

2- TMG Server.

3- HR & Payroll System.

4- More than 40 Users.

2- FuTech for Integrated Information & Communication Technology Service.

FuTech – MRO Egypt is the leading provider of solutions for maintenance

optimization, industrial supply chain planning and supplier enablement in Egypt.

MRO Software, as a worldwide leader in enterprise asset management, has

the technology and in-depth understanding of issues confronting capital asset-

intensive industries to connect all participants in the industrial value chain. The

Company’s Solutions help make e-Business easy, practical and affordable.

FuTech – MRO Egypt, based in Cairo, promote, implement and support

MAXIMO ® enterprise software and MRO E-procurement software to large

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June 2001 – June 2003 June 2003–August 2003

accounts in Egypt.

MAXIMO® Enterprise is a client/server asset maintenance system

designed to meet the enterprise business requirements of large plants and

facilities where integration with corporate business systems is critical. The

product is used to plan and manage ongoing maintenance and repair

operations and to track related labor, parts, and costs.

There are numerous numbers customers in the Middle East, mainly in the

Gulf. The largest one is Abu Dhabi National Oil Group of Companies.MRO

Software in Abu Dhabi holds the regional support centre for Middle East

countries.

Job Description

1- IT Manager.

Job Responsibilities

01- Activate all IT FuTech used and non-used procedures and review them

periodically.

02- Manage FuTech Network and achieve its target

03- Enhance my knowledge about FuTech Product portfolio with the latest

technology in IT

04- Have a clear vision to FuTech future plans.

05- Standardize procedures to ensure smooth business flow.

06- Put alert on out of line situations in the right time to management.

07- Provide quality support to FuTech users.

08- Participate with my efforts for FuTech to achieve customer satisfaction.

09- Ensure Network availability not less than 99% all the time.

10- Ensure proper H/W & S/W upgrade planned and implemented on time.

11- Ensure that FuTech network is virus free all the time.

12-Ensure that a proper backup is available

13- Ensure Internet connectivity and activities

14- Administering 5 servers.

15- Administering Exchange server.

16- Administering Routers and Internet.

2- Professional Services Manager

Job Responsibilities

1- Plan, supervise & control the projects, also ensuring that

implementation is set within the time frame & quality standards against

the budget.

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2- Plan, control all the activities of warranty, helpdesk, customer services

and ensuring the quality of services provided.

3- Assign the project managers for awarded projects.

4- Review & Approve the FuTech Projects Team with project managers

Setup the bonus & expenses criteria for each project.

5- Manage all FuTech Internal Projects.

6- Report on the FuTech projects progress.

7- Control & Administrate all Internal FuTech IT Infrastructure.

8- Ensure that the quality system is established, applied and sustained.

9- Submit periodical reports to the General Manager highlighting the

requirements, progress of efficiency and effectiveness, and the

improvement of the quality system.

10- Ensure that the stimulation of the awareness of the staff with the

company policy, customers requirement, and company objectives using

the tools available in the company

11- Keep on open channel with the external interested parties related to the

quality system.

12- Chairing the Management review Council meeting and planning for its

policies.

13- Prepare marketing analysis and designing of system components to

meet the stated needs.

14- Promote a professional image of FuTech – Egypt

15- Monitor & optimize performance.

Additional duties and responsibilities:

1- Activate all IT FuTech used and non-used procedures and review them

periodically.

2- Manage FuTech Network and achieve its target.

3- Ensure Network availability not less than 99% all the time.

4- Ensure that FuTech network is virus free all the time.

5- Administrating Internet Connectivity & Staff E-mail.

6- Controls & Monitors Company’s Database.

7- Create, maintain and support Database.

8- Assess the impact of applications on network performance.

9- Establish backup and restore procedures.

10- Produce disaster recovery plan.

11- Identify and resolve system and performance problems.

12- Understand the users and their environment.

13- Administration of software licenses.

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May 95 – May 2001 Jan, 2000 – May 2001

FuTech Network.

1- Windows 2000 Server.

2- MS Exchange Sever 2000.

3- ISA Sever.

4- Oracle Sever.

5- SQL Server.

3- Advanced Computer Technology (ACT)

ACT is one of the leaders of the total solutions with COMPAQ machines, NOVELL networks, and Lotus Notes; the GroupWare client-server application development platform. ACT is also an ATC "Authorized Training Center" of Microsoft, NOVELL and Lotus. I used to give lectures in ACT Training Center in most of the application software packages in the market; I also used to deal with customers troubleshooting with those packages on both standalone PC’s and network platforms.

Established local information network, and obtaining a very good experience in all Hardware of Servers and PC’s.

Job Description

1- IT Network Administrator.

Job Responsibilities

1- Activate all IT ACT Group used and non-used procedures and review them

periodically.

2- Mange ACT Group IT Network and achieve its target.

3- Enhance my knowledge about ACT Product portfolio with the latest

technology in IT.

4- Have a clear vision to ACT Group future plans.

5- Standardize procedures to ensure smooth business flow.

6- Put alert on out of line situations in the right time to management.

7- Provide quality support to all ACT group users.

8- Participate with my efforts for ACT group to achieve customer satisfaction.

9- Ensure Network availability not less than 99% all the time.

10- Ensure proper H/W & S/W upgrade planned and implemented on time.

11- Ensure that ACT Group network is virus free all the time.

12- Ensure that a proper backup is available.

13- Ensure Internet connectivity and activities.

14- Administering 5 NT Compaq servers.

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May 95 –Dec 99

15- Administering Exchange server.

16- Administering Routers and Internet.

2- Desktop Application Support Specialist.

My Responsibility is to support Microsoft products such as:-

1- Microsoft Desk operating systems: - Windows 3.x, 9x, NT workstation.

2- Microsoft network operating system: - Windows NT Server.

3- Microsoft office Application: - MS Office 4.3,95,97,2000

4- GroupWare Applications: - Lotus Notes, GroupWise, Zen works, Exchange.

3-: Microsoft Desktop Application Instructor.

ACT Network.

1- NT Server.

2- MS Exchange Sever 5.5.

3- Proxy Sever.

4- Oracle Sever.

5- 3 NT Backup Servers.

6- More than 130 Users

Software knowledge

Operating Systems

MS DOS, MS Windows 3.x, Windows 9x, MS Windows NT. Windows 2000 suite, Windows

XP, Windows Vista, Windows 7, Windows 2003, Windows 2008.

Networks

Microsoft Windows for workgroups.

Microsoft Windows NT

Microsoft Windows 2000, 2003, 2008.

Novell.

DBMS

Oracle, SQL, Access

Spreadsheets

MS Excel.

Word processors

MS Word.

Presentations

MS PowerPoint.

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Hardware Experience

Good experience in all hardware of Servers and PC’s

Microsoft experience

Courses

MS Widows 3.x

MS Office 4.3

MS Windows 9x

MS Office 9x

MS Office XP

MS Office 2000,2003,2007,2010

Microsoft FrontPage

Microsoft Windows NT Administration.

Microsoft Windows NT Core Technologies.

Microsoft Windows 2000 suite.

Microsoft Windows 2003.

Microsoft Windows 2008.

Microsoft Windows XP.

Windows Vista.

Windows 7.

Microsoft Exchange 5.5, 2000.

Microsoft ISA Sever.

Microsoft TMG Sever

Microsoft SQL Server.

Oracle.

Lotus Notes Basics.

Lotus Notes Application Development.

NetWare 4.1 & 5.x

Hobbies

Reading, I also practice football.