it operations manager project manager in greater provo ut resume dave martin
DESCRIPTION
Dave Martin has over 15 years of experience managing operational IT and is equally capable in self-directed work or on a team.TRANSCRIPT
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719-494-4473 Dave Martin [email protected]
Over 15 years of experience managing operational IT and work centers for the United States Air
Force and defense contractors
Project team lead for complex communications systems deployment and operations utilizing analytical, organizational and presentation skills
A valuable asset for building high functioning project teams and organizing work centers
-----------------------------------------------STRENGTHS-----------------------------------------------
IT operations management professional, equally capable in self-directed work or on a team Recognized ability as a supervisor and manager leading quality and process improvement Demonstrated ability to manage large projects and build high functioning project teams Adept relationship builder and collaborator within and across diverse organizations Cultivated capacity as a quick learner and self-directed producer Skilled communicator and capable policy and procedure writer and presenter Proficient director of database management, quality assurance and configuration control Highly capable systems integration lead and hardware and application fielding coordinator Proven analytical skills applied to prioritize large amounts of data establishing crucial
performance
Experienced satellite and telecommunications requirements planning and management
--------------------------------------------ACHIEVEMENTS---------------------------------------------
Established online retail store providing a variety of products through multiple channels Developed partnerships with web design firms for SEO and Google Adwords research Built business relationships and agreements with wholesale and drop ship distributors to establish
inventory sources providing customers with a value experience, blending price and quality at
woodlandquiver.com
Executed day to day business operations providing optimal customer experience and sales Supervised database management team responsible for configuration control and database
management, including satellite network data and hardware classification; increased
accuracy by 30%
Coordinated the complex addition and integration of three new Advanced Extremely High Frequency communication satellites to existing satellite network resulting in increased
bandwidth capacity 500%
Executed system integration activities, coordinate with program managers for software fielding and incremental updates as well as defining and planning disposition of 80 software
deficiencies
Managed operational access to $31 billion satellite communication system; collaborated with more than 12 federal agencies and work centers supporting over 1300 ground terminals; met
100% critical requirements
Led project development of a Quick Reference Guide for information system users, filled critical training gap and enabling users to plan and access communication networks
Wrote roles, responsibilities and procedures roadmap for information systems transition enabling a smooth software fielding and proactive approach to mitigating issues due to simultaneously
retiring current software systems and transitioning to new software applications, maintaining
100% operational communications throughout the process
Led technical studies to identify network anomaly resolution resulting in critical resource and bandwidth limitations and recommendations; resulting data to be used in future Department of
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Defense acquisition
Project lead for executing complete military satellite system reconfiguration; coordinated user transitions over several months to ensure continuity of data and voice communications by
pre-planning execution dates for communication transitions and preparing database and
software products for implementation
Led requirements team in identifying critical users and resource allocations resulting in prioritization schema for U.S. military operators and a hierarchy for satellite communication
access and operational implementation
Established baseline policy and procedures defining work center priorities and data validation resulting in 100% completion of all priority tasks on schedule
Integrated Project Team Lead for communications and information technology support for the Joint Expeditionary Forces Experiment managing $600,000 of network and server equipment
over 16 sites, validated new systems for Air Force command and control deployment
Coordinated installation and maintenance of Local and Wide Area Networks, audio/visual capabilities and real-time collaborative tools; completed and operational at cost on schedule
Project Manager of systems integration facility, led 17 personnel executing a $125 million budget ensuring development, certification, deployment, and sustainment of Air Force
information systems and developing methods to integrate military and civilian aircraft with the
Federal Aviation Administration into a single integrated air tracking capability
Assistant Director for the Hill Air Force Base 2002 Winter Olympics Team supporting several thousand military personnel deployed for security operations, including coordination with the
FBI, Secret Service, US Customs, FAA, and other agencies; ensured secure, safe Winter Games
Supervised 60 personnel maintaining telephone operations, cable maintenance, and secure communications work centers, resulting in repair and maintenance of 400 cryptographic items
and maintenance of more than 65,000 miles of fiber-optic/copper cable for Hill AFB, Utah Test
and Training Range, and the Little Mountain industrial complex
----------------------------------------------EXPERIENCE-----------------------------------------------
Operations Manager Woodland Sellers LLC 2014-Present
Manager, Communications Planning, Operations U.S. Air Force, Colorado Springs, CO 2011-2014
Senior Operations Specialist, Systems Analyst LinQuest, Colorado Springs, CO 2007-2011
Branch Chief, Satellite Communications Planning U.S. Air Force, Colorado Springs, CO 2005-2007
Integrated Project Team Lead U.S. Air Force, Bedford, MA 2002-2005
2002 Winter Olympic Air Force Liaison, Generals Aide U.S. Air Force, Hill AFB, UT 2001-2002 Officer in Charge, Planning Branch U.S. Air Force, Hill AFB, UT 2000-2001
-----------------------------------------------EDUCATION-------------------------------------------------
o Masters of Business Administration in Technology Management, September 2004
University of Phoenix, Boston MA
o Bachelor of Science in Interdisciplinary Studies
Southern Utah University, Cedar City UT