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1 It Starts with an Idea: Making Innovation Happen Session 306, February 21, 2017 Rebecca Kaul, Chief Innovation Officer Dan Shoenthal, Executive Director, Innovation

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Page 1: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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It Starts with an Idea: Making Innovation HappenSession 306, February 21, 2017

Rebecca Kaul, Chief Innovation Officer

Dan Shoenthal, Executive Director, Innovation

Page 2: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Speaker introductions

Rebecca Kaul, MISM, MBAChief Innovation Officer

and

Dan Shoenthal, MSExecutive Director, Innovation Center

Page 3: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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No conflict of interest

Rebecca Kaul, MISM, MBA has no real or apparent conflicts of interest to

report.

Dan Shoenthal, MS has no real or apparent conflicts of interest to report.

Page 4: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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1. Learning Objectives and Essential Conversation Format

2. The HIMSS Value STEPS™ Framework

3. Conversation Starters and Discussions

a. Cultural Strategies to Drive Innovation

b. Criteria to Assess Fit of an Idea

c. Transforming an Idea into Reality

4. Value Delivery

5. Continuing the Conversation

Agenda

Page 5: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Learning objectives• Recognize innovators within your organization

• Evaluate the "fit" of an innovator's idea

• Construct a pathway for an idea

• 1/3 presentation, 2/3 conversation, three sections follow learning objectives

• Be open, quickly share what would be useful to others, learn from the room

• This is the beginning, conversation should not end when this session does

Essential conversation format

Page 6: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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The Value STEPS™

Innovation done well can address all aspects of the framework by:

• Increasing Satisfaction

• Creating new Treatments

• Ensuring secure Electronic data

• Enhancing Patient engagement

• Realizing Savings and sparking additional revenue opportunities

Page 7: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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1. Decide who you are

and who you are not

2. Identify differentiators

3. Establish a strategy

4. Create an engagement

framework and governance

model

5. Determine how you are

going to measure success

Page 8: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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• Pride of ownership

• Alignment of incentives

• Regulatory changes squeezing resources

• State of technology in healthcare

• Historical experiences with technology

• Short term results desired

• Cannot do everything

The innovation challenge

Page 9: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Talk about an example of a cultural

challenge in your organization and

a strategy to address it.

Capture the “best” challenge and

strategy pair that arose.

What are your challenges?

Page 10: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Driving a culture of innovation• Understand your organization

and past dynamics

• Don’t get caught in “death

by committee”

• Manage expectations and risk

• Establish executive support

• Cultivate grass roots efforts

• Recognize innovators

• Engage champions

• Deliver value!

Page 11: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Creating a greenhouse for ideasCREATE CAPABILITIES TO ACCELERATE IDEAS

Generate

and evaluate

opportunities

Partner with

innovators,

corporate partners

and investors

Establish a

national presence

for thought

leadership

Support business

analysis and

investments

Create

measurable

value

Page 12: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Pick a neighbor and swap at least one

criteria measure your organization

uses to asses the fit of new ideas.

Please capture this information.

How do you identify innovative ideas?

Page 13: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Questions to assess “fit”

Who is the champion?

What is the value to the patient and institution?

Are you in a position to execute on a solution?

Is it differentiated and difficult to replicate?

How will it be funded?

Does it address a market need?

Page 14: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Transforming an idea into realityMake innovation understandable and tangible so that engagement is easy.

GENERATE• Internal

• External

Pipeline

ASSESS• Criteria

• Diligence

Partnership

DEVELOP• Product

• Value

Business

MONITOR• Manage

• Guidance

Evolve

COMMERCIALIZE• Royalty

• Equity

Revenue

Page 15: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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How will you deliver innovation?

Work on your own…

List the top three shifts you need

to make to create a successful

pathway for innovation inside

your organization.

Please write them down and leave

them at your seat.

Page 16: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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VALUE: THE HEART OF INNOVATION

• Sustainable model requires measurable gains

• Quick wins ignite the program

• Long term transformational initiatives

create the future you are looking for

• Value driven initiatives, not shiny objects

• Technology is an enabler, not the centerpiece

• Resistance is natural and a sign of success

Page 17: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Value: MD Anderson Virtual Second Opinion

Increase satisfaction

through increased

access

Increase the number

of patients we can care for

Reduce unsecure

methods of communication

Increase engagement

through virtual access

Increase saving by optimizing resource

utilization

Page 18: It Starts with an Idea: Making Innovation Happen · 1. Learning Objectives and Essential Conversation Format 2. The HIMSS Value STEPS™ Framework 3. Conversation Starters and Discussions

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Continuing the conversation

• Email us at [email protected]

• linkedin.com/in/rebeccakaul & linkedin.com/in/danshoenthal

• Check out the HIMSS Innovation Pathways Maturity Model

or email [email protected]

• Help build a collaborative innovation ecosystem by asking for contact

information from those around you who mentioned something interesting

• Be open to sharing successes and struggles of your innovation process,

organizational support, and funding journeys with others