it takes a campus: involving faculty & administration in education abroad
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It Takes a Campus: Involving faculty & administration in education abroad. Candace Chenoweth Director, Education Abroad & International Credentials Washington State University. The WSU Education Abroad Mission :. - PowerPoint PPT PresentationTRANSCRIPT
It Takes a Campus:
Involving faculty & administration in education abroad
Candace Chenoweth
Director, Education Abroad
& International Credentials
Washington State University
The WSU Education Abroad Mission:
…to assist all WSU undergraduate students with integrating a
successful education abroad experience into their four year degree program.
Current Staffing at WSU Education Abroad Office
Salaried Staff:-Director-EA Advisor & Outreach Coordinator-EA Advisor & Exchange
Coordinator-EA Faculty-Led Program Specialist-International Credentials Specialist-Program Support Supervisor-Two half-time Senior Secretaries
Current Staffing at WSU Education Abroad Office
Student Staff:- 1 Marketing Intern- 1 Outreach & Promotions Intern- 16 EA Peer Advisors- 2 Office Staff (work study)- 40 EA Ambassadors
WSU Education Abroad Growth Doubles in Four
Years
223263
520
0
100
200
300
400
500
600
AY99-00
AY00-01
AY01-02
AY02-03
AY03-04
AY04-05
AY05-06
Education Abroad Growth Across Various Program
Types
260
56
142
62
0
100
200
300
400
500
600
AY99-00
AY00-01
AY01-02
AY02-03
AY03-04
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Internship
Faculty-Led
Exchange
Study Abroad
WSU Education Abroad Numbers by Colleges 2005-
2006
16833%
61%
61%
7414%
377%
336%
255%
214%
15229%
College of Liberal Arts
College of Business
College of Engineering &Architecture
College of Sciences
College of Nursing
College of Education
College of Ag, Human, &NR Sciences
College of Pharmacy
College of VeterinaryScience
State of the Education Abroad Office in AY 2001-
2002Low Participation Rates:
– 263 students studied abroad
– 2 Faculty-Led Programs
– 28 Exchanges – most out of balance
State of the Education Abroad Office in AY 2001-
2002Contributing Factors:
– Limited communication with academic units & administration
– EA credit issue creating dissatisfaction across campus
– Ownership for education abroad solely with International Programs
Catalyst for Education Abroad
AY 2001-2002– Provost expressed desire to send
1,000 students abroad each year – President established education
abroad as a university benchmark:• Michigan State University• Texas A&M• UC Davis• Virginia Tech• Colorado State University
Benchmark #1:Number of education abroad participants
0
500
1000
1500
2000
2500
Was
hingt
on St
ate
Color
ado S
tate
Virg
inia T
ech
Texa
s A&M
UC Dav
is
Mich
igan
State
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005
Benchmark #2: % of graduating class studying abroad
Percentage Participation
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Washington StateUniversity
Colorado StateUniversity
Texas A&MUniversity
Virginia Tech Michigan StateUniversity
Institution
Pa
rtic
ipa
nt/
Cla
ss
Siz
e
1999-2000
2000-2001
2001-2002
2002-2003
2003-2004
Necessary Changes
• Campus-wide ownership of education abroad
• Consistent, streamlined processes• Double participation numbers within
5 years• Realize staff positions to match
growth
Developing Influence
“As advisors in international education, your positions probably will never wield power. Therefore, you must become influential!”
Developing Influence
Overarching Goal:To Manage Relationships
Toward Desired Outcomes
But how?
To Develop Influence with Three Main Constituencies:– Administration– Faculty– Advisors
Developing Influence
Developing Influence with Administration
Starting Point: The Education Abroad Credit Issue
Committee with broad presentation across campus:– Registrar, Assistant Registrar, Support Staff– Assistant to the Provost/Acting Director
Admissions– Dean, Honors College– Director, General Education Program– Academic Governess– Catalog Committee
• Committee learned about education abroad while EA developed important allies
• Created buy-in with key offices
Starting Point: The Education Abroad Credit
IssueEAC Committee’s Goals:
– Review best practices surrounding education abroad credit transfer
– Think outside the box– Create system best for WSU
Starting Point: The Education Abroad Credit Issue
Once EAC System was created, EA “Sold” it:– Presented at dean’s and
chair’s meetings– Presented to academic
units– Distributed EA Faculty
Cheatsheets to departments
Linking with the Administration
– Began to include Financial Aid Representatives in presentations
– Developed Emergency Preparedness Plan in cooperation with:• Risk Management Team• Health & Wellness• Attorney General Office
– Presented to various constituencies: Dean’s Council, Chair’s meetings
Beginning to Create a Campus Buzz…
17%Growth2002223 232
263
0
100
200
300
400
500
600
AY99-00
AY00-01
AY01-02
AY02-03
AY03-04
AY04-05
AY05-06
319
395
452
520 20%
Growth2003
14%Growth2004
15%Growth2005
Beginning to Create a Campus Buzz…
Interest grows across campus:– Provost: notices numbers & increases
‘behind the scenes’ support– Faculty: interest in faculty-led
programming begins to develop– Students: contracted with marketing
research class to survey student opinions– Associate Provost: Forms Education
Abroad Task Force to examine barriers and solutions to education abroad
The Education Abroad Task Force
EA Task Force forms in 2004– Broad Campus representation
• Libraries, ROTC, Registrar’s Office• College of Science, Foreign Language, Honors
– Committee studies student survey data
– EA has an opportunity to provide in-depth orientation to EA best practices & curricular integration
– Board of Regents views Committee Report at summer retreat
As Word Got Out…
…interest spreads– Allies voiced support– New allies sought EA out– EA incorporated into Freshman
orientation sessions– Recruiters ask EA to make
presentations – WSU press team writes about EA
Developing Relationships with Faculty
Starting Point: Faculty-Led Program Growth
0
5
10
15
20
25
30
AY02-03
AY03-04
AY04-05
AY05-06
AY06-07
AY07-08
Faculty Led Program Growth
1 3
10
9
30?
23
2004:
Full Time Faculty-
Led Program specialist position created
2005:
½ time FLP
Clerical Position Created
2007:
Requesting
Additional Full-
Time FLP Specialist
Starting Point: Faculty-Led Program Growth
• Growing Faculty-Led Programs = Growing Pains– No systems or processes in place for
managing Faculty-Led programs– Standards and systems inconsistent
across campus– Faculty used to doing it “their” way –
who needs Education Abroad?– No training assistance for faculty
Developing FLP Guidelines: Collaboration with Other Campus
Offices
Solicit expertise from across campus to create streamlined procedures:– Department Finance Offices– Financial Aid– Student Health & Wellness– Student Conduct– Student Accounts– Risk Management Team– Business Affairs– AGs Office
Involving Faculty in Education Abroad
Recognized the need for faculty: – Education– Training– Support– Buy-in
Involving Faculty in Education Abroad
Faculty Education Opportunities:– Site Visits - Secured opportunities for faculty
members to participate in site visit with EA staff• Architecture, Engineering, Nursing, Spanish Language,• Early Childhood Development
– Meetings - Facilitated meetings with study abroad representatives as well as campus contacts (contracts officer, travel clinic, risk management team, AG)
– Workshops - Brown Bag Lunch Workshops– Written Materials – Brochures, “cheat sheets,”
etc.
Involving Faculty in Education Abroad
Faculty Training:– Workshops: Brown Bag lunches – Co-presented during pre-departure
orientations– Produced manual: How to Design a
Faculty-Led Program
Involving Faculty in Education Abroad
Manual – How to Design a Faculty Led Program– Spotlighted Provost’s
interest in Education Abroad
– Upscale design created sense of credibility
– Comprehensive nature created expectation of buy-in
– Excellent training tool
Involving Faculty in Education Abroad
Faculty Support:– Mini-Grant Program for faculty-led
programming initiated by Associated Vice Provost for International Programs
– Small awards of $500-$2000 for new programs– Few strings attached– Facilitated implementation of 12-18 month
timeline– Created expectation of cooperation!– Will offer again in 2007
Involving Faculty in Education Abroad
Faculty Buy-In:– Small grant through Office of
Assessment to develop assessment tools for faculty-led programs
– Funded part-time position– Literature review, faculty survey – CTLT helped create outcomes, rubrics, &
suggested prompts– Refining administrative and evaluation
processes
Involving Faculty in Education Abroad
Faculty Buy-in:– Include faculty-led program directors in
Education Abroad Fairs– Include interested departments in fairs– Host events for faculty
Involving Faculty in Education Abroad
“The Year of Study Abroad Reception”– Invited Key Faculty and Administrators to
meet EA Program Representatives•Time: Evening before large fall study
abroad fair, immediately after work•Place: Central, on-campus location with
visitor access• Served Wine, beer, & h’orderves • Recognized Faculty for their contributions
while promoting networking with providers
•Wildly Successful!
Involving Faculty in Education Abroad
Bending over backwards…It’s a balancing act!
Faculty Interests & Needs
EA Staffing & Time Constraints
VS.
Maintaining Established Relationships
Organized Courtship Rituals– Education Abroad Fair Breakfast in
Spring– Faculty-Led Program Showcase in Fall– Mom’s Weekend Open House– Faculty invited on site visits– Schedule opportunities for outside
Program Representatives to meet with key faculty
Shifting the Focus to Advisors
Starting Point: Increasing Advisor Awareness of EA
Options• The Education Abroad Office’s Goals:
– Advisors will have a basic understanding of education abroad processes and opportunities
– Advisors will raise the topic of Education Abroad with their students
– Advisors will help students incorporate Education Abroad into the student’s four year plan
Starting Point: Increasing Advisor Awareness of EA
OptionsAdvisors’ Workshop in Late September:
– Invited 300 staff and faculty members who provide advising
– 40 participants attended– Repeated workshop in a.m & p.m– Nice setting, high quality refreshments– Introduced goals of EA, basic information
about studying abroad, benchmarking data
Advisors Workshop Outcomes
Participants response to post-workshop survey:– 100% reported the workshop was helpful!– EA Mission/Curricular Integration - 100% found
useful
– Mock First Timers Session - 91% found useful
– Faculty-led Program Information - 71% found useful
– Financial Aid and Scholarships - 71% wanted to know more
– Providers that offer programs in their academic area - 71% wanted to know more
Making Ties with Advisors
Future projects targeted toward advisors:– “You look like someone who’d
like to study abroad!” buttons– Curricular Integration Worksheets
Making Ties with Advisors
Future Events Targeting Advisors:– Invitation to Spring Fair Breakfast– Panel presentation on EA topics (tutoring
opportunities, living with host families, academic excursions, etc.)
– Advisors only guided tour of fair
Making Ties with Advisors
New Event Idea:
Hot Picks for High Achieving Students: An Evening of
Study Abroad for Faculty & Advisors
Co-Sponsored by Education Abroad &
The WSU Honors College
Perils & Pitfalls
Perils & Pitfalls
Just when you think you’re safe…– Competing Interests rear their ugly
heads!
Perils & Pitfalls
At Times such as these…– Use your network to fight back – the
more the merrier!– Pull out the statistics – there is power in
numbers!
87%
Summary
If we Return to the Desired Outcomes:
• Campus-wide ownership of education abroad
• Consistent, streamlined processes• Double participation numbers within
5 years• Realize staff positions to match
growthHow Did We Get There?
Think Globally.
We promise our students that taking a brave step into a world that is increasingly global and interdependent leads to success and satisfaction.
Think Globally.
At the university level, we must take the same step. Will you:– Develop an understanding of peer roles
on your campus?– Learn new methods of accomplishing
tasks with university administrators?– Plot a dynamic course for study abroad
with your faculty?
Think Globally.
Networking with our colleagues has resulted in:– BETTER service for
MORE students!– MORE successful
education abroad experiences!