documentit
DESCRIPTION
luxTRANSCRIPT
ASSIGNMENT ON
Lux soap
Submitted To Dewan Md. Nur A YazdaniLecturer Faculty of Business
ASAUB Submitted By
NO Name ID No Section
Batch
1. Zahir Uddin Ahamed 071-12-101 A 1st 2. Mutasim Billah Ratul 071-12-108 A 1st
3. Hasanuzzaman 071-12-113 A 1st
INTERNATIONAL BUSINESS
1
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
2
Objectives
The objectives of the report are:
To know about the selected product broad marketing strategy that means market positioning,
promotion, distribution.
To know the International product or services
To know the different three types international market on the Lux soap
To develop the new promotional plan for each international market.
Methodology
We have made this assignment by using the secondary source of information, which is the Internet.
We have used primary source of information. Many relevant websites were searched for gathering
required information. But we also collect much information from the international business &
principle of marketing.
Limitation
We have faced various obstacles during the making of this assignment. These are following below:
Enough information were not found in the web sites
Lack of knowledge for preparing a report in a perfect way
Problems were occurred during working at lab. Because the lab was small to facilitate this
large number of student. So the access in web was not so easy.
There were many class tests, mid-term, presentations and other assignments. This is why we
couldn’t make this report using enough time.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
3
Introduction
Lux is a brands name of Uniliver Company. The name Lux means ‘light’ and it’s a Latin word. Lux
soap was first launched in the UK in 1899 as a flaked version of Sunlight soap. Lux has been
making waves since 1924, when it launched the world's first mass-market beauty soap at a fraction
of the cost of some expensive brands. Lux was first introduced as toilet soap in 1925. It arrived in
the UK in 1928, offering people a chance to pamper themselves for a modest price. Lux soap
colours and packaging were altered several times to reflect fashion trends. In 1958 five colours
made up the range: pink, white, blue, green and yellow. People enjoyed matching their soap with
their bathroom colours. In 1990s, Lux responded to the growing trend away from traditional soap
bars by launching its own range of shower gels, liquid soaps and moisturising bars. Lux beauty
facial wash, Lux beauty bath and Lux beauty shower were launched in 1992. In 2004, the entire
Lux range was launched in the UK to include five shower gels, three bath products and two new
soap bars. 2005 saw the launch of three exciting new variants with dreamy names such as “Wine &
Roses” bath cream, “Glowing Touch” and “Sparkling Morning” shower gels.
Source: http://en.wikipedia.org/wiki/Lux_(soap)
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
4
Product concept
Product concept holds that consumer will favor products that in quality, performance and
innovative features. Under this concept marketing strategy focuses on making conditions product
improvements. Lux product is a Uniliver company product. They need to develop product and
service features, design a quality level, brand name on packaging. Lux is a branding which has
many different products. Lux soap products are used by customer. Every people need to use the
Lux soap product. So Lux product is introduced to every people for better quality product.
Technological change makes the existing products obsolete – Lux should focus on technological
innovations like Body Wash Lux soap product provides in France, Germany, U.S.A, Italy and
Brazil. The product range of soap such as Lux Nature Pure, Lux Aqua Sparkle, Lux Strawberry
Cream, and Lux Peach Cream.
Servicing
Lux soap product is serving in many countries. When designing marketing programs after the
product provides in all countries. The Lux soap product has designing marketing programs
intangibility, inseparability, and variability and perishes ability. By servicing of Lux soap product
the company get gaining profit. Marketing by a service firm to train and effectively motives its
customer contract employees and all the supporting service people to work as a team to provide
customer satisfaction.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
5
Branding and packaging
A brand is an identifying mark for products on services. When a company registers a brand
legally, it is a trademark. A brand gives a product or service instant recognitions may save
promotional cost. Lux is a brand name of Unilever Company. Under this branding have many
products such as Lux soap, Lux shampoo, Lux hairspray, Lux liquid soap. Branding can add
value to a product. Brand names help consumers identify products that might benefit them.
Brands also tell the buyer something about product quality. Branding also give the seller several
advantages. The brand name becomes the basis on which a whole story can be built about a
product special quality.
Packaging involves designing and producing the container for a product. This package includes a
products primary container. Companies are realizing the power of good. Packaging to create
instant consumer recognition of the product. Product safety his also become a major packaging
concern.
Lux Soaps range
Lux Strawberry and Cream: Every woman wants to be indulged! Use Lux Strawberry
and Cream to fill your skin smooth and silky. Lovingly created with a sumptuous mix of
luscious strawberries and moisturizing cream extracts that leaves your skin soft.
Lux Peach and Cream: No women can resist the pleasure of being pampered. Use Lux
Peach and Cream, lovingly created with the blend of juicy peach and moisturizing cream
extracts, for a velvety, soft skin. Just gorgeous!
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
6
Aqua Sparkle: Wake up to a body that looks fresh and full of life. Lux Aqua Sparkle,
with refreshing mineral salts and seaweed extracts, is the best kept secret to help renew
your skin from bored to full of life! There won’t be dull days!
Crystal Shine: Blackout, silence! A breathtaking moment: your first step on the stage. A
solitary spotlight on you. When your skin meets the drops of moisturizer and the shine of
crystals that you can see and feel, there is a silent applause. Crystal Shine!
Nature Pure: Don’t let lazy skin get you down. Nature Pure is rich with chilled mint and
refreshing cucumber extracts that help revive you. Go from zero to fabulously exciting in
seconds.
Lux Nature Pure Lux Aqua Sparkle Lux Strawberry & Cream Lux Peach & Cream
Source: http://www.unilever.com.bd/ourbrands/personalcare/Lux.asp
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
7
Marketing strategy
Marketing strategy is developed on the basis of product quality. Since the Lux soap is a usable and quality product so the company has more powerful marketing strategy. Marketing strategy describes the target market, the planned product positioning and the sales, market share and profit goals. Besides it describes outlines the products planned price, distribution and marketing budget. Marketing strategy is developed for a new product based on the product concept. The Lux soap product provides in local area and foreign area for better quality product. Then increasing the marketing strategy and market operate hoe, when, where will service the product. The soap product is demandable product in market. Consumer buys the product for fulfilling of demand. In this circumstances product is playing vital role for marketing strategy.
Market positioning
Market positioning is arranging for a product to occupy a clean, distinctive and desirable place
relative to competing products in the minds of target consumers. Usually marketers plan positions
that distinguish their products from competing brands and give strategic advantages in their
target market. Before market positioning the company should have market segmentation and
target market .At first we discussed about market segmentation it means dividing a market into
smaller of buyers distinct needs, characteristics, or behavior or who might require product or
marketing mixes. The company identifies different way to segment the market and develop
profiles of the resulting market segments. Such as: Geography segmentation calls for dividing the
market into different geographical units Such as nations, regions, states, counties, cities, pr even
neighborhoods. A company may decide to operate in one or a few geographical areas, or to
operate in all areas but pay attention to geographical differences in needs and wants.
Demographic segmentation divides the market into groups based on variables such as ages,
gender, family size, family life style, income, occupation, education, religion, race, generation, and
nationality. Demographic factors are the most important bases for segmenting customer groups.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
8
Psychographic segmentation divides buyers into different groups based on social class, personal
characteristics. Lux soap is affecting their target consumer for using. Because they are providing
different favorable soaps in global market. In this case, Lux soap day by day is increasing their
global consumers.
Marketing promotion
Promotion is the presentation of messages intended to help sell a product or service. For the
market promotion the company should establish Advertising, sales promotion, and public
relation.
Advertising
Advertising can reach masses of geographically dispersed buyers at a low cost. We see the
advertising of Lux soap product by TV, News. The product is promoted by advertising since most
of people must need the idea of product. Generally the soap products are useable product to
customer so this advertising is short time.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
9
Personal selling
Personal selling is the most effective tool at certain stages of the buying process. It involves
personal interaction between two or more people. In case of Lux soap product, with personal
selling. The buyer usually feels a greater need to listen and respond. Actually Lux soap products
are promoted corresponding person to person.
Sales promotion
Advertising often works closely with another promotion tool sales promotion. Sales promotion
consists of short term incentives to encourage purchase or sale of a product. Whereas the
Advertising offers reason to buy a product sales promotion offers reason to buy now.
Sales promotion objective vary widely. Seller may use consumer promotion to increase short term
sales or to help the build long term market share.
Direct marketing
There are many forms of direct marketing – telephone marketing, direct mail, and online
marketing. The message is normally directed to a specific person. Direct marketing is well suited
to highly targeted marketing efforts and to building one to one customer relationship.
Sources: Principles of marketing, Phillip kotler & Gary Armstrong (11th edition), Pages no 455-475.
(Chapter 15)
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
10
Distribution
A company may accurately assess market potential, design goods or services for that market, price
them appropriately and promote them to probable consumer. Distribution is the course – physical
path or legal title – that goods take between production and consumption. In international
marketing, a company must decide on the method of distribution among countries as well as the
method within the country where final sale occurs.
Internal handling
Distribution may be handled internally –
o When volume is high.
o When companies have sufficient resources.
o When price or technology is high or when there is complex after sale servicing.
o When there is need to deal directly with the customer due to the nature of the product.
o When the customer is global.
o To enable the company to gain a competitive advantage.
Distributor’s qualifications
Some evaluation criteria for distributors include their –
o Financial strength.
o Connections with customer.
o Other business commitments.
o Other resources.
Source: International Business, “Tenth Edition”, “John D. Daniels, Lee H. Radebaugh, Daniel P. Sullivan”.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
11
PROMOTIONAL PLAN FOR THREE INTERNATIONAL MARKETS
USA International Market
Market position of Lux soap
The marketing position is standard in USA for servicing the Lux soap. There have more
competitive advantage. Customers are buying the Lux soap product. Generally the product price is
limited even the product is high quality. It is need able product so the country segments the product
in all area. So the marketing position is standard for good economic condition, price stability, steps
the Government, customer satisfaction. USA, as international market the country sales the product
in all country and the country earns profit by servicing the Lux soap product. The government
gives permission and takes action for processing the product. So the product continuous provide in
market for fulfilling the demand. The country market competitive is high with other international
market. For better quality product, the company must the effectively communicate and deliver the
chosen position to the market. Goal is to create and implement effective marketing strategies for
great ideas to become real, and expose our clients to the masses.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
12
Market Promotion of Lux soap
As international market USA, companies promote Lux soap to the target market. They give some
benefits for identifying product in world market. USA marketing Promotion is more promoting
direct marketing and advertising. We get more information from direct marketing such as online
servicing, telephone, Fax. Besides as advertising they give television advertising for this reason the
market strategy is better to promote in international market. Advertising can succeed only if
Advertisements gain attention and communicate well. Good Advertising messages are especially
important in todays costly. The advertising is a play vital role the identification for market
Promotion. Whether it is brand management, media buying, creative services, Internet marketing,
or public relations, our goal is to reach the with messaging to facilitate the selling process. Using a
mix of marketing techniques including the latest Internet technologies as well as traditional
marketing communications methods, we create targeted programs maximizing the market reach,
while minimizing cost.
Sales promotions have traditionally been heavily regulated in many advanced industrial nations,
with the notable exception of the United States.
Market Distribution of Lux soap
The country goal is to create and implement effective marketing strategies for great ideas to
become real, and expose our clients to the masses. The Lux soap product is distributed by different
channel. USA International Market, they Distribute the Lux soap product by direct and indirect
selling. A distributor sells to a customer who is neither wholesaler nor retailer
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
13
India International market
Before developing the new promotional plan we need to know about the market positioning and
distribution of the Lux soap in India market.
Market position of Lux soap
Lux in India is manufactured by Hindustan Lever Limited (HLL), a subsidiary of the multinational
Unilever Limited. Lux was initially a premium brand. The increasing competition in the soap
category forced Lux to rethink on its targeting strategy. The brand had a choice either to
compromise on market share and uphold the premium positioning or to retain the market share and
dilute the positioning. Lux wanted to ensure that the brand be positioned as premium but also did not
wanted to compromise on the share. Thus born International Lux which is the premium variant and
the affordable segment was catered by Lux beauty soap.
Although the brand enjoyed success and has sustained its leadership position, of late this brand has
been facing issues of stagnation. The stagnation is caused by the plethora of brands competing for the
market share and the scope for differentiation has reduced to almost nil. Together with the rush for
celebrities to endorse anything from salt to cars, Lux is finding it difficult to sustain growth in this
cluttered market.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
14
Market Distribution of Lux soap
Hindustan Lever Limited (HLL) has been constantly bringing new and world-class products for
the Indian people to remove the daily drudgery of life. Over 90% of the country’s households
use one or more of Lux soap. Mainly it is distributing the Hindustan Lever Limited in Indian
market. The Lux soap Sales & Distribution Strategy Institutional Selling Distributor
Management Trade Marketing Sales Strategy Framework Sales Management Control System
SPIN Approach To Selling Sales Force Management Incentive Planning Sales Meeting &
Everyday Effectiveness. Distribution Strategy Framework Buying Situation Account Targeting
Strategy Buying Center Organizational Buyer Behavior Relationship Strategy Sales Strategy
Account Salesperson Buying Process Sales Channel Strategy Buying Needs Selling Strategy.
Source: http://marketingpractice.blogspot.com/20
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
15
Germany International Market
Market position of Lux soap
To ensure our customers a firm position of any product coming from abroad. Being as a group,
a friend and collaborator of each one and of all those companies all over the world. We offer
following services and resources which are within our scope. A plan must identify a target
customer group, explain what those customers want, and develop positioning strategy. As a
result of our extensive experience in marketing and numerous business relations in Germany,
you will be on the right track to push forward your sales activities toward the German market
and to develop a successful business.
Market Promotion of Lux soap
The product has experienced in developing the most effective and efficient online marketing
strategies for its clients. Strategic online initiatives are most effective when they are integral
components of corporate goals, defining how the organization will successfully engage
customers, prospects, and competitors on the Web and across all channels. As the customer
constitutes the source of a company's revenue, initiatives are closely linked with sales. Germany
is notorious for having the strictest regulations. Famous examples include the car wash that was
barred from giving free car washes to regular customers.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
16
Market Distribution of Lux soap
Distribution Strategy provides a Selling Distributor Management which Trade Marketing
Channel Design Management Control System Channel. The best tips and advice from library of
articles, a, videos business tools. As international market, the company reaches to customer by
wholesaling, retailing .Basically Lux soap product are distributed by Business to Business. Mainly
Lux soap is distributing by the on-line distribution system in Germany market. . Distribution
Strategy Framework Buying Situation Account Targeting Strategy Buying Center Organizational
Buyer Behavior Relationship Strategy Sales Strategy Account Salesperson Buying Process Sales
Channel Strategy Buying Needs Selling Strategy.
Findings
We find out Lux is mainly positioned as beauty soap targeted towards women, hence it lacks
unisex appeal
We find out High internal competition – Pears also catering the beauty segment.
We find out Strong brand image.
We find out Soap industry growing by 4% in India.
We find out Level of servicing is high during sales promotion schemes – this could be brought
down.
We find out India promoting the production different channel such as TV, News.
We find out Germany promoting the production by online service.
We find out U.S.A promoting the production online servicing, telephone, Fax.
ASA UNIVESITY BANGLADESH
INTERNATIONAL BUSINESS
17
Conclusion
A promotional plan can have a wide range of objectives, including: sales increases, new product
acceptance, creation positioning, competitive retaliations, Promotion, and distribution. The
competitive advantage is high USA International Market. They have strong servicing for positioning,
promotion, and distribution.