Abdul Wahid Siddiqui MohammedUpton Park, E13 0QS Mob : 077153 70218 E-mail: wahid.msc@hotmail.com

Skill Set:Routing , Switching, Cloud Computing , Virtualization Technology, Firewalls Network Management Windows: NT-Win7/8 Outlook, MS-Exchange Server, ITIL, ITSM

Personal Summary An enthusiastic IT engineer with the determination required for resolving networking issues, possessing organisation skills, excellent knowledge of network technologies with analytical abilities. With a desire to keep up to date with technology, to achieve top cadre by settings benchmarks both at organisational and personal front, and to make best use of my skills for further development.

Area of Expertise

Switching: VLAN, VTP, Ether Channel, HSRP

Routing: EIGRP, BGP, OSPF and MPLS

Professional

CCNA Certified

MCSE Certified

Professional Trainings

CCNP Curriculum

CCIE (R&S)

Diploma in Hardware

Notebook & Printers

Experience Profile

ATL Systems Ltd IT ConsultantATL systems is a Hardware provider and Software developing company with a huge client based providing day to day support for both hardware and software and installation of network for its clients. Duties: Call logging on day to day basis, maintaining reports for daily, weekly and monthly. Analysis of the network connections and software if requiredDay to day maintenance of the hardware and network Resolving the software issues if any.Installation, configuring and maintaining server, firewalls and routers.

Personal Skills

Self-Motivated

Confident

Hardworking Management

Skills

Dixons Retail

Knowhow Technical Jan 2012 – Feb 2014 Knowhow is DIXONS Technical and Customer Services Support solutions related to all IT problems. Responsible for all customer and technical queries, also take on responsibilities when required to deal with third party contractors or manufacturers directly. Duties: Responsible for technical processes and

repairs First point of contact for all IT related queries

Diagnosing & resolving hardware, software and customer queries Provide support to colleagues in form of training sessions Liaise with 3rd Party to facilitate warranty based services

Key Skills & Competencies IP Addressing Routing & Switching WAN & VPN Troubleshooting

Tech Mahindra – India

Network Engineer (L2) (Feb 2010 – Aug 2010) Tech Mahindra is ITES Company providing services to different major IT organizations and Telecom companies like AT&T, BT, and STC etc., worldwide. Duties: Configuring routers and switches at different locations Configuring different routing protocols using telnet Configuring, testing and turning up the sites Escalating network issues with client and senior engineers Other duties as assigned on the project as and when required.

Business Info Tech:

Duration: 15 days Worked as a project supervisor on a MPLS project to provide connectivity from head office to all other branch offices in Al-Haasa municipal area of Kingdom of Saudi Arabia Configured MPLS on all routers, switches with different vlans for different departments at head-quarters and the branch offices to meet the client requirements including standby HSRP

Tech Information Systems - India

Network Support (L2) (2007-2009) An organisation with a network and clients across the state in different cities providing the complete IT solutions to their partners and clients regardless of the type of services on day to day basis.

Role Summary Design, install configure & support network and solve technical problems. Monitoring and maintaining network related issues. Maintaining trouble tickets and work database Configuring network devices (switches, routers, firewalls, printers)

S. V. Systems – India

Systems Engineer (L1 & L2) (1999 – 2001) An organisation acting as a contractor between the clients and the vendors and carrying out maintenance on a contract basis on

long terms for government and private organisations including printers, fax etc.

Aalamia Electronic – Saudi Arabia

Network Engineer (L2) (2004 – 2006) Organisation with a potential as a contractor for major projects like implement network and AMC across the country for the Saudi government organisations.

NewGen Info Systems – India

Customer Support Engineer (L1) (2001 -2003) NewGen, an organisation providing all IT related support to various types of organisation including private and government

Academic Qualification

M.Sc. Network Technology University of East London, 2011 – 12. Project Work: MPLS Technology with Cloud Computing References available on request