it’s a vuca world leadership in times of changefiles.myleadership.co.za/vuca-world.pdf · 2016....

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CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN FON +49 2104 977702 FAX +49 2104 818490 MOBIL +49 160 96346969 [email protected] WWW.CUTWATER.DE DEUTSCHE BANK KONTO 4983763 BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126 Stefanie Voss IT’S A VUCA WORLD Leadership in Times of Change The new concept of VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. Originally the acronym came from US military jargon, and is now found more and more often in management literature. The Harvard Business Manager Blog titles a VUCA article “The Age Of Jugglers”. In these times, past and present achievements do not always translate into future successes. Or as business expert and German DAX-company executive Stefanie Voss puts it, “it’s becoming increasingly difficult to keep all the balls in the air.” Companies big and small face a host of new challenges. The world is becoming more complex and volatile, and these conditions make even short-term decisions difficult. Transparent markets and an ever-faster pace create high workplace pressures. In this environment, executive coach and circumnavigator Stefanie Voss recommends a good compass and a flexible course. “It’s all about creating stability on the inside, when there is so much more instability around you. Success in a VUCA World basically means that you do not get paralyzed,

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Page 1: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

Stefanie Voss IT’S A VUCA WORLD – Leadership in Times of Change The new concept of VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. Originally the acronym came from US military jargon, and is now found more and more often in management literature. The Harvard Business Manager Blog titles a VUCA article “The Age Of Jugglers”. In these times, past and present achievements do not always translate into future successes. Or as business expert and German DAX-company executive Stefanie Voss puts it, “it’s becoming increasingly difficult to keep all the balls in the air.” Companies big and small face a host of new challenges. The world is becoming more complex and volatile, and these conditions make even short-term decisions difficult. Transparent markets and an ever-faster pace create high workplace pressures. In this environment, executive coach and circumnavigator Stefanie Voss recommends a good compass and a flexible course.

“It’s all about creating stability on the inside, when there is so much more instability around you. Success in a VUCA World basically means that you do not get paralyzed,

Page 2: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

reactive or afraid, but come to see the opportunities and chances in such a fast developing environment, where surprise has become the norm.” In her presentation, Voss recommends to look at VUCA from three different angles:

x VUCA and ME: What can I do to create more stability for myself? x VUCA and COMMUNICATION: How do we need to communicate to create

clarity and connection? x VUCA and LEADERSHIP: What are the key behaviors for leaders to foster

stability and agility at the same time?

VUCA and ME: Voss stresses the need for self-awareness, especially when it comes to strengths and fears. “How do you think you can leverage your own full potential, if you do not even know exactly what that is? And how do you plan to manage your fears, so that they won’t overwhelm you?” It is all about self-reflection. The most important tool for inner stability (especially for leaders) is an open and honest dialogue – with yourself! The symbol for such dialogue in her presentation is the dental mirror.

Drawing on her sailing experience as well as on her years as a top executive, Voss calls for practical changes in behavior and thinking patterns. She gives two vivid examples how you can go from “being bored” to “constant learning mode”.

Page 3: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

VUCA and COMMUNICATION: She emphasizes the need for clarity, especially in rough conditions. “A skipper will make sure you totally understand what you as crew member are supposed to do – and not to do!” In large organizations, however, she feels that a lot of times clarity is not valued too high … but politeness comes first. When it comes to one on one conversations, it is all about real, personal engagement. “We are twenty years into mobile phones and we have not yet learned to switch them off when we actually talk with someone sitting at the table with us. To personally engage in my dialogues is critical, if I really want to connect with people.” And when it comes to communication, she also stresses the need for leaders to learn a most powerful, yet hardly ever used sentence: “I don’t know”.

Page 4: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

Drawing on her years as a top executive, Voss calls for a new understanding of leadership, and for a new leadership culture. The times of authoritarian leadership are gone. Leader don’t know all the answers – but they must explicitly invite others to share their insights. This is best done with a simple sentence like “I don’t know”. This has nothing to do with weakness. It is rather a sign of strength and of open collaboration. Vulnerability and weakness are another important topic in her presentation. Relating to the work of US scientist and researcher Dr. Brené Brown, she says: “Trustful connections create a lot of stability. This is exactly what you need in the workplace, when around you markets go VUCA. But for trustful connections to be established, you need people to allow themselves to be vulnerable. To show up and be seen, just the way that they really are. Because trust requires vulnerability.

VUCA and LEADERSHIP: The future requires that we as leaders maximize agility, flexibility, and creativity when dealing with the world. Yet at the same time, a clear course in unclear times is essential for our teams to be able to follow us. Voss gives another sailing example. “On a small sailing yacht, each crew member knows where the boat is headed. Yet not only does everyone know the overall direction, they also know the exact course which is being steered at every one single moment.” She turns to the the audience: “How about your organization? Do people know where you are going in general? And what exactly you have as a top priority in

Page 5: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

mind just right now?” We must learn what course to set, and how to communicate that course at all times, when the unexpected is the only thing that can be expected.

The need for creativity and emotional intelligence is another aspect gaining much more importance in leadership today. “Diversity” is a buzzword people cannot hear anymore, therefore Voss gives it another twist. “Look out for corporate rebels in your organization. There is – in pretty much any large organization – a huge potential for positive development if you have a number of rebels onboard. Corporate rebels are people who fit just enough not to explode, but who constantly question the status quo.”

Last but not least she invites leaders to get into the mud. The times of problem solving and finding single best solutions are definitely over. She stresses the need to see the world in a complex landscape filled with dilemmas.

Page 6: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CUTWATER STEFANIE VOSS LERCHENWEG 31 D-40822 METTMANN

FON +49 2104 977702 F AX +49 2104 818490 MOBIL +49 160 96346969

[email protected] WWW.CUTWATER.DE

DEUTSCHE BANK KONTO 4983763 – BLZ 30070024 IBAN DE03300700240498376300 UST-ID-NUMMER: DE 815058126

“Dilemmas never offer one single great solution. They offer numerous trade-offs. They offer the chance to take risks. They offer creative minds a broad range of opportunities.” Leaders today are still too much “in love with data”. Just one more piece of information, just one more slide, just one more calculation, and then we can take a great decision. This way of thinking is definitely not working any more. She summarizes her talk with a positive outlook on VUCA: “If you can’t plan for everything, you must plan for anything.” Continuous self-reflection, trustful connections and audacious decision making will make leaders fit for the future – for a future that they themselves will create.

Further information on the VUCA topic:

x VUCA in Wikipedia: http://bit.ly/1JhAIWk

x Book “Leaders Make The Future” by Bob Johansen: http://amzn.to/1MqWgMF

x YouTube video “The Power of Vulnerability” by Brené Brown: http://bit.ly/1fZuRnC

x YouTube video “I don’t know” by Peter Bregman: http://bit.ly/W2SFBo

Page 7: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept
Page 8: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

PERSONALITY

Stefanie is an internationally experiencedfacilitator, speaker, trainer, consultantand coach.

She applies her knowledge and talent inaccompanying clients to further developtheir communication and leadershipcapabilities. With profound experience inworkshop conceptualization and eventdesign, she also offers teamdevelopment and organizationaldevelopment programs, particularly indiverse and intercultural settings.

She has a marketing and businessadministration background and hasgained international project managementand leadership experience in Europe, theU.S. and Latin America. She worked forthe Bayer group for 15 years, her lastposition being a department head incorporate communications.

In 2009 she started her own businessand has since been booked byinternational corporations, smallbusinesses and the public sector alike.

During her mid twenties, Stefanie took asabbatical year and circumnavigated theworld crewing on a 66-foot sailing yacht.

She is married and has two children.

Page 9: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

PROFESSIONAL EXPERIENCE

marketing and business administration degreecoaching, moderation & large group facilitation trainingspecialized communication & leadership trainingsongoing further education approx. 10 days per year

> 20 years international business and leadershipexperience, 15 years employed in the life science industry> 10 years designing and conducting workshops andtrainings, as well as speaking to audiences oncommunication and leadership topics> 5 years business coaching practice for executive andnon-executive staff and entrepreneurshas served clients in the life science industry, inengineering and automotive, in the energy business, inFMCG markets, in IT and also in the public sectorheld positions in sales, strategic marketing, productmanagement, key account management, projectmanagement and corporate communicationshigh affinity for communications and leadership topics,particularly in an international and intercultural setting

born and raised in Germany, has lived and worked inEurope, the U.S. and Latin Americaconducts trainings and workshops and speaks toaudiences in Germany, all over Europe and the U.S.is a German native, yet also speaks native-level Englishis fluent in Spanish and French

EDUCATION

WORK EXPERIENCE

INTERNATIONAL EXPERIENCE

Page 10: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

has worked in sales, marketing and communicationsin an international corporation (life science industry)has gained international leadership experienceas project lead, community lead and department headhas worked with diverse people, groups andentities from international leadership teams tosmall business owners and public sector organizations

clearly customer-oriented very professional and easy to work with open-minded, internationally experiencedand fully comfortable in intercultural contexts excellent communication skills authentic and empathic personality whoconnects and networks very well target focussed, pragmatic, quick thinker and tothe point communicator very well organized and highly structured

TARGET GROUP CONFORMITY

PERSONAL COMPETENCIES

PROFESSIONAL EXPERIENCE

Page 11: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

SAILING TO SUCCESS - Strategies of a CircumnavigatorIT'S A VUCA WORLD - Leadership in Times of ChangeCLEAR WORDS, STRONG TEAMS - Communication is aContact SportNAVIGATING YOUR FUTURE - Success Strategies forWomen in BusinessLIVING DIVERSITY - Succeeding Outside Your Comfort Zone

Full service design and facilitation of interactive, engagingand results-oriented workshops and eventsSpecialized in teambuilding, leadership development andcommunications programsModeration and facilitation for large events with specificlarge groups facilitation methodologies

KEYNOTES

FACILITATION & WORKSHOP DESIGN

OFFERINGS

Individual and team coaching for private and business clientsFocussing on self development, leadership, career planningas well as communication and presentation topics

Stefanie Voss is the founder of the LEADER on my SHIP BusinessCoaching Program focussing on self-reflection, self-confidence andleveraging individual strengths and talents. She introduced thehighly effective and unique methodology "Creative Journaling" to thecoaching market. The program is offered as an 8-week E-Coachingas well as in inhouse coaching workshops.

BUSINESS COACHING

LEADER on my SHIP - COACHING PROGRAM

MORE INFORMATION:http://leader-on-my-ship.com/programm/

Page 12: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

TESTIMONIALS

"Stefanie Voss has worked for us as a workshop facilitator,communications consultant and coach. I very muchappreciate her excellent communications skills, her ability toactivate and motivate people in workshops and herstraightforward way of getting right to the point. She is aknowledgeable and inspiring person to work with!"

Nobue B. v. WurzbachHead of Corporate Organizational Development & DiversityGEA Group AG

"Stefanie Voss is an excellent business facilitatorfor leadership seminars and workshops. With herprecise communication methods and broadleadership skills, she demonstrates a wealth ofknowledge and expertise which she's able totransmit with ease.“

Harvey PopeService Delivery ManagerTIMETOACT Software & Consulting GmbH

„Unser Führungskräfte-Workshop war von Anfang bis Ende von einersehr engagierten, konzentrierten und konstruktiven Atmosphäre geprägt.Die sehr interaktive und rundum gelungene Workshopgestaltung undModeration von Stefanie Voss war genau das Richtige für uns!“

Christian FürstBereichsleiter Recht & PersonalErdgas Münster GmbH

Page 13: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

TESTIMONIALS

"Mitten in einem Change Projekt hat Frau Voss den Nerv derMannschaft an genau der richtigen Stelle getroffen. Das ThemaVeränderung ist durch ihren Vortrag für unsere Führungskräftenochmal greifbarer geworden. Sie erklärt das Phänomen desJammerns, animiert aber auch zum konstruktiven Gestalten. Dieklaren Ansagen, die packende Story und auch die eindringlichenWorte von Stefanie Voss haben gewirkt. Unser Fazit: Ein tollerVortrag zum Thema Change!“

Peter FlierlLeiter Sparte Energie, BayWa AG

„Das, was mir am LEADER on my SHIPProgramm von Stefanie Voss wirklich super gefällt,lässt sich in zwei Worten zusammenfassen: Eswirkt! So bringt mich Online Coaching wirklichweiter!“

Jürgen EversQualification Expert, Bayer MaterialScience

"Der Vortrag *SAILING to SUCCESS* von Stefanie Voss hat aufspannende und sehr anschauliche Weise genau die Punkte aufgegriffen,die uns in unserem Business aktuell bewegen. Es war für mein Team undmich eine tolle Inspiration, Stefanie Voss und ihre Geschichtekennenzulernen. Der Start in unsere Jahresauftakt-Konferenz war damitein voller Erfolg!"

Susanne RumblerGeschäftsführerin, Beauté Prestige International GmbH

Page 15: IT’S A VUCA WORLD Leadership in Times of Changefiles.myleadership.co.za/VUCA-World.pdf · 2016. 8. 16. · IT’S A VUCA WORLD – Leadership in Times of Change The new concept

CLIENTS

AllianzAOKAXAAudiBASFBayerBayWaBoehringer IngelheimBusiness & Professional Women - BPWCMS Hasche SigleCovestroDaimlerDeutsches KinderhilfswerkErdgas MünsterFcmTravelFreseniusGEAKlinikum AugsburgKreis MettmannMerckRedeker Sellner DahsRocheShiseidoSparkassenStadt DuisburgTimeToActThyssenKruppUBSVolkswagenVolks- und Raiffeisenbanken

... and others …