1. Human Resources, Culture, and Diversity 8-1 Human Resources Basics 8-2 Managing Human Resources 8-3 Organizational Culture and Workforce Diversity 8

2. LESSON 8-1 Human Resources Basics

Goals

Describe the nature of todays workforce.

Identify important goals and activities of human resources.

Chapter 8 Slide 3. Key Terms

workforce

downsizing

outsourcing

Chapter 8 Slide 4. THE U.S. WORKFORCE

All people 16 years and olderwho are employed of looking for a job

More that 140 million people have full-or part-time jobs

Chapter 8 Slide 5. THE CHANGING WORKFORCE

Education and training

• High school education

• Special training

• Basic skills and a willingness to work hard

Compensation

• High paying jobs

• Low paying jobs

Type of Work

• Working with machines and technology

• Working mainly with people and information

Chapter 8 Slide 6. TYPES OF JOBS

Classified by industry

• Service-producing industries

• Goods-producing industries

Classified by occupation

• White-collar jobs

• Blue-collar jobs

Chapter 8 Slide 7. INDUSTRY CATEGORIES

Service-producing industries

• Personal and business services

• Retail and wholesale trade

• Finance, insurance, and real estate

• Government

• Transportation, communications, andpublic utilities

Chapter 8 Slide 8. INDUSTRY CATEGORIES

Goods-producing industries

• Construction

• Manufacturing

• Mining

• Agriculture

Chapter 8 Slide(continued) 9. OCCUPATIONAL CATEGORIES

Professional

Business and financial operations

Service

Construction and extraction

Installation, maintenance, and repair

Transportation and material moving

Sales and marketing

Management

Office and administrative support

Farming, fishing, and forestry

Production

Chapter 8 Slide 10. EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES Chapter 8 Slide 11. CHANGING JOB REQUIREMENTS

Consumer preferences

Business cycles

New technologies

Business competition

Chapter 8 Slide 12. >>C H E C K P O I N T

What are several strong influences on changes in the workforce?

Chapter 8 Slide 13. HUMAN RESOURCES OVERVIEW

Human resourcesare the people who work for a business

• Management and employees

• Full-time and part-time workers

• Temporary workers and long-time employees

Human resources department

Human resources management in small businesses

Chapter 8 Slide 14. Human Resources Goals

1. Identify the personnel needs of the company.

2. Maintain an adequate supply of people to fill those needs.

3. Match abilities and interests with specific jobs.

4. Provide training and development to prepare people for their jobs and to improve their capabilities as job requirements change.

Chapter 8 Slide 15. Human Resources Goals

5. Develop plans to compensate personnel for their work.

6. Protect the health and well-being of employees.

7. Maintain a satisfying work environment.

Chapter 8 Slide(continued) 16. Human Resources Activities

Planning and staffing

• Job analysis

• Recruitment and selection

• Job placement

Performance management

• Performance assessment

• Performance improvement

• Managing promotions, transfers, and terminations

Chapter 8 Slide 17. Human Resources Activities

Compensation and benefits

• Wage and salary planning

• Benefits planning

• Payroll, benefits, and personnel records management

Employee relations

• Health and safety planning

• Labor relations

• Employment law and policy enforcement

• Organizational development

Chapter 8 Slide(continued) 18. >>C H E C K P O I N T

What are the major goals of human resources?

Chapter 8 Slide 19. LESSON 8-2 Managing Human Resources

Goals

Identify important planning and staffing activities.

Describe compensation and benefits plans.

Recognize the goals of performance management.

Chapter 8 Slide 20. Key Terms

job analysis

compensation

salary and wages

benefits

incentive systems

promotion

transfer

termination

Chapter 8 Slide 21. HUMAN RESOURCES PLANNING AND JOB ANALYSIS

Classifying employees

Determining job requirements

Chapter 8 Slide 22. HUMAN RESOURCES RECRUITING AND HIRING

The application process

New employee orientation

Chapter 8 Slide 23. LOCATING PROSPECTIVE EMPLOYEES Chapter 8 Slide 24. >>C H E C K P O I N T

Why do human resources personnel need to study jobs before beginning the hiring process?

Chapter 8 Slide 25. COMPENSATIONAND BENEFITS

Compensation methods

Employee benefits

Chapter 8 Slide 26. >>C H E C K P O I N T

List three types of incentive systems for employee compensation.

Chapter 8 Slide 27. PERFORMANCE MANAGEMENT

Employee evaluation

• The evaluation process

• The evaluation conference

Promotions, transfers, and terminations

Chapter 8 Slide 28. >>C H E C K P O I N T

What is the purpose of an evaluation conference?

Chapter 8 Slide 29. LESSON 8-3 Organizational Cultureand Workforce Diversity

Goals

Recognize factors that contribute to an effective organizational culture.

Describe the benefits of diversity to an organization, individuals, and society.

Chapter 8 Slide 30. Key Terms

organizational culture

work environment

labor union

diversity

glass ceiling

Chapter 8 Slide 31. DEVELOPING AN EFFECTIVE CULTURE

Work environment

Work-life relationships

Employer-employee relations

Labor unions

Chapter 8 Slide 32. >>C H E C K P O I N T

What are some ways that companies help employees meet personal demands outside the job?

Chapter 8 Slide 33. WORKFORCE DIVERSITY

Diversity in the United States and throughout the world

Benefits of diversity

• Organizational benefits

• Individual benefits

• Societal benefits

Chapter 8 Slide 34. FEDERAL LAWS REGULATING DISCRIMINATION

The Civil Rights Act of 1964

The Age Discrimination and Employment Act of 1967

The Americans with Disabilities Act

Chapter 8 Slide 35. DEVELOPING A DIVERSE ORGANIZATION

1. Develop a written commitment to diversity.

2. Have the full support of top executives.

3. Review evidence of diversity in the company.

4. Update policies and procedures.

5. Provide continuing diversity education.

6. Recognize and celebrate diversity.

Chapter 8 Slide 36. >>C H E C K P O I N T

Identify several organizational, individual, and societal benefits of diversity.

Chapter 8 Slide