itbi predators

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  • 8/7/2019 ITBI Predators

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    In Banking and Finance

    Puneet GuptaVarun Bajpai

    09BM803709BM8059

    Team Predators

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    What is BI? The ability to apprehend the interrelationships of

    presented facts in such a way as to guide actiontowards a desired goal.

    Intelligence

    The use of company data to facilitate decision-making by decision-makers, which meansunderstanding current functioning and anticipatingactions for well-informed steering of the enterprise.

    BusinessIntelligence

    Data Information

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    Why BI?

    Without BI companies are likely to :-

    exceed budgets

    miss expectations

    improper usage of funds among various depts

    miss sales opportunity ignore profitable markets

    focus on less performing products and services

    neglect measurable metrics

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    Why BI?Companies often find themselves in precarious

    position due to many factors such as

    Companies often find themselves in precariousposition due to many factors such as

    Lacking insight tooperationalinefficiencies

    take longer to identifyand address issues

    Lacking visibilityacross theenterprise

    difficult to coordinateactivities acrossdepartments,divisions, partners,and customers

    Lacking depth ofanalysis

    miss seeing abnormalvariances and

    understanding rootcauses that havematerial impact onearnings

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    Why BI?

    Without BI, Companies end up with .

    multiple versions of the truth

    misaligned action across the organization

    difficulty in prioritizing

    inability to perform in-depth analysis not knowing where to concentrate efforts

    inability to measure departmental performance

    unable to locate important information

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    BI for Banking Institutions - ObjectivesIncrease Customer Base

    Increase Operational Efficiency

    Increase Customer Satisfaction

    Customer Behavior Analysis

    Adherence to guidelines

    Staff Performance Analysis

    Increase Profitability

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    Achieving Objectivesy IncreaseCustomer Base

    Analysis by

    y Geographical Areay Industry

    y ByCategory

    y By Revenue

    y

    By Profitabilityy Demography

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    Achieving Objectivesy Increase Operational Efficiency

    Productivity Analysis

    y No of transactions Target Vs Actualy Inter-departmental delay analysis

    y Time Spent Vs Profitability Analysis

    y IncreaseCustomer SatisfactionSuggest alternate investment plans based on past allocation and

    performance

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    Achieving ObjectivesyAdherence to Guidelines

    y Locating Deviations

    y Tracking money trails

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    Example Loan Performance Analysis by

    geographical area

    demographic segments industry type, company turnover, profitability, age of

    company

    amount of loan, period of loan, interest rate

    occupation, duration of occupation, designation salary range

    educational qualifications, marital status

    loan product features

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    Income Perspectivey Non-interest income level

    y Fee income level

    y Gross profity Interest spread

    Investment return Perspectivey Return on capital employed

    y Return on operating capital

    y Return on Equity

    Cost Perspectivey Cost to assets ratio

    y Overhead cost ratio

    y Cost to Income

    KPIs for Banking Sector

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    KPIs for Banking Sectory Interest Perspective

    y Profit margin

    y Operating margin

    y Interest margin

    y Company assets Perspectivey Non-performing assets

    y Reserve requirement

    y

    Return on average assetsy Risk Perspective

    y Value at risk

    y Capital adequacy ratio

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    Monthly Account Snapshot Fact

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    Dealing With Multivalve Dimension

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    Some touch pointsy Identification and Retention of most valued accounts

    yAccounts can be differentiated based on primary

    balances and analyzed on that criteriay Understanding ever dynamic customer behavior based

    on different parameters

    y It may be relevant for the bank to capture and store

    behavior scores relating to the activity orcharacteristics of each account and household

    y Snapshot of historical monthly data may be used fordefining future products

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    Insurance Sectory Core Processes:-

    y Issue/Renew Policies

    y Collect Premium Paymentsy Process Claims

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    KPIs for Insurance Sectory Policy Transaction Fact

    y Number of Policy Sale

    y Value of policies sold

    y Number of policies renewed compared to number of policies sold

    y Number of policies sold as compared to quota

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    KPIs for Insurance Sectory Policy Premium Snapshot Fact

    y Number of missed premiums or lapses compared to total number ofpolicies sold

    y Percentage of policies that lapse within the first two years

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    KPIs for Insurance Sectory Claims Transaction Fact

    y Total benefits paid as a percentage of premium

    y Frequency of claims

    y Time taken to process a claim

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    Thank You