Digital Security Services (An Anthem Consulting Initiative)

About Us

iTechNirvana Services

iTechNirvana aims to offer the complete digital security for desktop/laptop/tablet/smartphone to ensure a smooth

work for home and business users without any unwanted interruptions which hamper work schedule and

communications. We also offer assistance to peripherals and accessories of desktop and laptops. iTechNirvana is

a one stop solutions provider for all the digital security services. With our annual subscription, our customers will

get complete online and offline tech support services along with Mobile and Wallet assist, travel insurance, road

side assistance to name a few.

The Opportunity

The Indian market to provide tech support to small businesses is worth at least Rs. 10,000 Crore. This is almost

double the consumer market . Currently there are only two companies offering these services in India and hold Rs.

1500 Cr turnover. With so much market to tap we are the third Indian company to launch these services.

Our Requirement

We are on an expansion spree and looking for call centers in every state and city in India with Outbound Tele -

Marketing experience to join hands on our franchise model and create a long standing process of Tech Support

Sales and Service in India for Home and Business Users.

CENTER SHOULD HAVE MIN. 10 SEATS TO ALLOT TO US.

EXPERIENCED PROCESS TRAINER /TL IN TECH SUPPORT SERVICES.

DEDICATED SERVER WITH DIALER.

2 MBPS LEASED LINE. (VOICE).

DEDICATED PRI LINE.

POWER BACK UP FACILITY OF 1 HR.

What We Offer

1) iTechNirvana provides contact center with sufficient copies of products and related material including but not

limited to, copies of software, documentation, licenses and product information as reasonably necessary to provide

services of the products.

2) iTechNirvana provides complete training to contact center trainers to train their respective teams and make the

agents live on the services.

3) The contact center can choose an option of getting trained at our facility or arrange for our trainer to train at their

facility.

4) Centers are provided with Data.

5) The contact center should provide security deposit for Tools & Licenses.

Anthem Consulting Private Limited

srini@anthem247.com

Plot No 78, Madhapur, Hyderabad, IN 500089

+91-9966622289

Anthem is 12 years old Consulting Company in Technology and Outsourcing Serving International and Domestic Markets. With the proven expertise, we are

launching our Domestic Tech Support Service with a unique product for Home and Business Users.