div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imagea href=https:reader042vdocumentinreader042viewer202203031058f0b5b31a28abfa218b4665html5page1jpg target=_blank img data-url=itil-foundation-e-cert-58f97fcdad7e7htmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: ITIL Foundation e-Cert loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader042vdocumentinreader042viewer202203031058f0b5b31a28abfa218b4665html5thumbnails1jpg width=140 height=200 adivpGLENN G ORTIZ JRp pITIL® Foundation Certificate inp pIT Service Managementp p19 Jun 2013p pGR750061125GO 9980055601760491p pPrinted on 19 January 2016pdiv