itiltrainingin bangalore
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About Us
ITSM Technologies has been helping customers deliver service excellence, cost Optimization and understands what it takes to become a world-class service team.IT and service support professionals wanting to achieve operational excellence need look no further than ITSM Technologies - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), Project Management (PMP, Prince2), Architecture and Governance level trainings & Consulting.
http://www.itsmtech.in/
Technology• ITSM Technologies is committed to helping our clients achieve
the skills and expertise to take their careers to the next level. • We offer a comprehensive portfolio of technical training and
education services designed for individuals, companies and public organizations to acquire, maintain and optimize their IT skills in different technology areas.
• Our training modules assist individual IT career aspirants to learn and foster advanced IT skills and competencies.
• We facilitate corporate organizations to train their employees on emerging technologies and environments. We designed our training courses to provide IT training and consulting services which are market-driven and industry-focused.
http://www.itsmtech.in/
ITIL Course Overview
• The 1 day Overview course provides learners with the unique opportunity to receive an introduction and understanding to the concepts of ITIL and ITSM.
• It provides an overview of the concepts within the ITIL best practices domain while also introducing the key ITIL processes.
• This course explains how ITIL processes are driven by a Service Lifecycle to provide smooth functioning of organizations, thus ensuring high quality services to their ‐customers.
http://www.itsmtech.in/
Learning ObejectiveAt the end of this course, you will be introduced to:• Current business challenges• Frameworks, Standards, Best Practices &
Governance – where does ITIL fit?• ITIL description and value• IT Service Management definition and concepts• ITIL qualifications• The Lifecycle approach to Service Management• ITIL ‘s processes within the Lifecycle context• Concepts & terminology of each phase in the
Lifecycle• Additional information on key processes• Implementation considerations
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Affected by scope
The scope of a gap analysis should be clearly defined. According to ITIL, the scope of a gap analysis is situational in nature. An organization might conduct a gap analysis on their overall organizational processes and IT capabilities, or they might focus a gap analysis on some aspects of their business operations and processes. Additionally, a gap analysis could be focused on overall information technology or some aspect of information technology, such as a tool implementation.
http://www.itsmtech.in/
Resourcing Services
• ITSM Technologies acquires high-quality IT consultants directly relevant to the client’s needs on a temporary basis. By seamlessly integrating experienced professionals into our client’s projects, we provide the skills and capacity you need to get the job done.
• The people we provide to handle complex, mission-critical systems matter as much as the systems themselves. You can’t afford less than the best. We provide the perfect IT staffing solutions for your needs – people who fit your organization specifically. We will provide you with IT consultants who are smart, skilled, experienced, flexible – and committed – to getting the job done right.
http://www.itsmtech.in/
Get In Contact
ITSM TechnologiesS. No. 124/4, 125/1, RH #7, Ujwal Regalia,Beside Prabhavee Tech Park,Baner, Pune 411045,Maharashtra, India
Tel: +91 9923762757, +91 9975214585 Toll Free number: 1800 121 5677Email: [email protected]
http://www.itsmtech.in/
