itmoov 2012 - rogerthat multiple choice messaging platform
DESCRIPTION
Het Rogerthat-platform stroomlijnt en optimaliseert uw processen door interactieve communicatie in real-time aan te bieden via smartphones of desktops tussen uw organisatie en uw klanten, partners, werknemers, gebruikers en elk andere subscriber. Rogerthat steekt de grenzen over van de traditionele communicatie en procesautomatisatie.TRANSCRIPT
The Rogerthat platform
Multiple choice messaging
for community automation
®
© Mobicage NV – confidential – http://www.rogerthat.net
W E H E L P C O M P A N I E S A N D O R G A N I Z A T I O N S
I N T E R A C T I N A
S T R U C T U R E D W A Y W I T H T H E I R
M O B I L E A U D I E N C E
© Mobicage NV – confidential – http://www.rogerthat.net
Enabling automation and interactivity via messaging
Rogerthat?
© Mobicage NV – confidential – http://www.rogerthat.net
Next-gen messaging
© Mobicage NV – confidential – http://www.rogerthat.net
Messaging shortcomings
¤ Not interactive
¤ Not visually rich
¤ Expensive
¤ Low open rate
¤ Limited interactivity
¤ No structured Q&A
IM & Social
¤ No A2P
¤ Limited interactivity
¤ Unstructured
Smartphone app
¤ Upfront investment
¤ Time to market
¤ Users do not upgrade
SMS E-mail
© Mobicage NV – confidential – http://www.rogerthat.net
“Roger that”
¤ “I understand”
¤ “I hear you”
¤ “I acknowledge”
¤ “I agree”
¤ “Yes, this is true”
¤ “You are right”
¤ “OK, next question”
Structured Interactive
Communication
for
Community Automation
© Mobicage NV – confidential – http://www.rogerthat.net
The Rogerthat platform
…enables you to set up structured interactive communication between your existing systems and your mobile audience
¤ Rich messaging gateway for smartphones & web
¤ Easy-to-use interactive forms
¤ Intuitive one-click experience
¤ Flexible: no business logic in the app
¤ Automated message flows
© Mobicage NV – confidential – http://www.rogerthat.net
A2P P2P
© Mobicage NV – confidential – http://www.rogerthat.net
Interactive elements Buttons Slider Text / Barcode Checkboxes
And much more …
© Mobicage NV – confidential – http://www.rogerthat.net
Rogerthat platform
¤ Rich messaging ¤ Alarm ¤ Remote control ¤ Group messaging
¤ Button actions ¤ Phone call ¤ Show map ¤ Open web browser
¤ Location aware (geo-fencing)
¤ Cloud ¤ Performant ¤ Scalable ¤ Reliable
© Mobicage NV – confidential – http://www.rogerthat.net
Brand exposure
© Mobicage NV – confidential – http://www.rogerthat.net
Communication initiators
¤ User ¤ Poke from phone
¤ Poke from web
¤ QR code scan
¤ Ad or poster
¤ Personalized
¤ Application ¤ Location trigger
¤ Event trigger
¤ Campaign
© Mobicage NV – confidential – http://www.rogerthat.net
Products
¤ Rogerthat smartphone app ¤ Application within existing Rogerthat app
¤ Fastest time to market
¤ Dedicated app ¤ Your brand
¤ “The [company] Communicator”
¤ Rogerthat SDK ¤ A2P / P2P functionality in other / existing apps
¤ Embedded
© Mobicage NV – confidential – http://www.rogerthat.net
Message Flow Designer Where business content meets technicality
© Mobicage NV – confidential – http://www.rogerthat.net
Message Flow Designer
¤ Drag, drop & deploy
¤ Easy to use
¤ Interactive elements
¤ Branded messages
¤ Real-time response processing ¤ Visualization
¤ Data mining
© Mobicage NV – confidential – http://www.rogerthat.net
Message Flow
Message Flow
© Mobicage NV – confidential – http://www.rogerthat.net
Extending your reach Business opportunities on top of the Rogerthat platform
© Mobicage NV – confidential – http://www.rogerthat.net
Interactive (mobile) audiences
¤ Organization members
¤ Employees
¤ Subscribers
¤ Partners
¤ Customers
© Mobicage NV – confidential – http://www.rogerthat.net
¤ Consumers
¤ Citizens
¤ Patients
¤ Listeners
¤ Watchers
Always connected
The smartphone is becoming the single most important
entry point to your audience.
Improving interactivity and responsiveness is key
Rogerthat enables both
“72% use their smartphone while consuming other media”
“40% use smartphones while in the
bathroom”
“35% check smartphone before getting out of bed”
“Being always on is becoming a social
expectation”
“50% of Americans prefer communicating digitally to face to face conversation”
“83% of young people sleep next to their
phones”
© Mobicage NV – confidential – http://www.rogerthat.net
Android
Smartphones in Europe
Android
iPhone Blackberry
Platforms
Use Cases
¤ Field force automation
¤ Recalling employees
¤ Crisis communication
¤ Invitation, scheduling, reminding
¤ Quizzes, polls, games, voting
¤ Customer intimacy
¤ Customer service & support
¤ Mobile commerce
¤ Daily deals
¤ Balloting
¤ Clinical studies & treatment fidelity
¤ Government
¤ Classifieds
¤ Interactive advertising
¤ Warranties
¤ News flashes
¤ Invitations
¤ Data gathering for belief networks & AI
© Mobicage NV – confidential – http://www.rogerthat.net
And many more …
Cost-Benefit
¤ Minimal upfront cost ¤ Go live in days
¤ Easy integration
¤ Multi-platform
¤ Agile message flows
¤ Pay as you go ¤ Message based
¤ User based
¤ Phased approach
¤ Audience engagement
¤ Process automation
¤ Business agility
¤ Real Time Business Intelligence
¤ Communication cost reductions ¤ Call center personnel
¤ SMS ¤ BYOD
¤ Avoid waiting music or IVR
¤ Create new business opportunities
Cost Benefits
© Mobicage NV – confidential – http://www.rogerthat.net
Technical Easy to use messaging gateway
© Mobicage NV – confidential – http://www.rogerthat.net
A2P Deployment
Rogerthat Gateway
Integration with existing systems
Focus of Mobicage NV Focus of Partner or Customer
© Mobicage NV – confidential – http://www.rogerthat.net
Rogerthat API
¤ Protocol ¤ JSON-RPC
¤ HTTP(S) or XMPP
¤ Open source libraries ¤ Java library
¤ .NET library
¤ Extensive example code (Python, PHP, Java, .NET) ¤ http://www.rogerthat.net/developers/example-code/
¤ http://www.rogerthat.net/developers/api-reference/
© Mobicage NV – confidential – http://www.rogerthat.net
JSON-RPC API example
© Mobicage NV – confidential – http://www.rogerthat.net
Roadmap
¤ Embed Rogerthat in your own smartphone app
¤ Cross-platform support ¤ Win desktop ¤ Win mobile ¤ Blackberry
¤ One-click payment
¤ Track & Trace
¤ Picture upload & file transfer
© Mobicage NV – confidential – http://www.rogerthat.net
Get a free trial account now
http://www.rogerthat.net
Mobicage NV
Antwerpsesteenweg 19
9080 Lochristi
Belgium
+32 9 324 25 64
®
© Mobicage NV – confidential – http://www.rogerthat.net