itmoov 2012 - rogerthat multiple choice messaging platform

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The Rogerthat platform Multiple choice messaging for community automation ® © Mobicage NV – confidential – http:// www.rogerthat.net

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Het Rogerthat-platform stroomlijnt en optimaliseert uw processen door interactieve communicatie in real-time aan te bieden via smartphones of desktops tussen uw organisatie en uw klanten, partners, werknemers, gebruikers en elk andere subscriber. Rogerthat steekt de grenzen over van de traditionele communicatie en procesautomatisatie.

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Page 1: ITmoov 2012 - Rogerthat multiple choice messaging platform

The Rogerthat platform

Multiple choice messaging

for community automation

®

© Mobicage NV – confidential – http://www.rogerthat.net

Page 2: ITmoov 2012 - Rogerthat multiple choice messaging platform

W E H E L P C O M P A N I E S A N D O R G A N I Z A T I O N S

I N T E R A C T I N A

S T R U C T U R E D W A Y W I T H T H E I R

M O B I L E A U D I E N C E

© Mobicage NV – confidential – http://www.rogerthat.net

Page 3: ITmoov 2012 - Rogerthat multiple choice messaging platform

Enabling automation and interactivity via messaging

Rogerthat?

© Mobicage NV – confidential – http://www.rogerthat.net

Page 4: ITmoov 2012 - Rogerthat multiple choice messaging platform

Next-gen messaging

© Mobicage NV – confidential – http://www.rogerthat.net

Page 5: ITmoov 2012 - Rogerthat multiple choice messaging platform

Messaging shortcomings

¤  Not interactive

¤  Not visually rich

¤  Expensive

¤  Low open rate

¤  Limited interactivity

¤  No structured Q&A

IM & Social

¤  No A2P

¤  Limited interactivity

¤  Unstructured

Smartphone app

¤  Upfront investment

¤  Time to market

¤  Users do not upgrade

SMS E-mail

© Mobicage NV – confidential – http://www.rogerthat.net

Page 6: ITmoov 2012 - Rogerthat multiple choice messaging platform

“Roger that”

¤  “I understand”

¤  “I hear you”

¤  “I acknowledge”

¤  “I agree”

¤  “Yes, this is true”

¤  “You are right”

¤  “OK, next question”

Structured Interactive

Communication

for

Community Automation

© Mobicage NV – confidential – http://www.rogerthat.net

Page 7: ITmoov 2012 - Rogerthat multiple choice messaging platform

The Rogerthat platform

…enables you to set up structured interactive communication between your existing systems and your mobile audience

¤  Rich messaging gateway for smartphones & web

¤  Easy-to-use interactive forms

¤  Intuitive one-click experience

¤  Flexible: no business logic in the app

¤  Automated message flows

© Mobicage NV – confidential – http://www.rogerthat.net

Page 8: ITmoov 2012 - Rogerthat multiple choice messaging platform

A2P P2P

© Mobicage NV – confidential – http://www.rogerthat.net

Page 9: ITmoov 2012 - Rogerthat multiple choice messaging platform

Interactive elements Buttons Slider Text / Barcode Checkboxes

And much more …

© Mobicage NV – confidential – http://www.rogerthat.net

Page 10: ITmoov 2012 - Rogerthat multiple choice messaging platform

Rogerthat platform

¤  Rich messaging ¤  Alarm ¤  Remote control ¤  Group messaging

¤  Button actions ¤  Phone call ¤  Show map ¤  Open web browser

¤  Location aware (geo-fencing)

¤  Cloud ¤  Performant ¤  Scalable ¤  Reliable

© Mobicage NV – confidential – http://www.rogerthat.net

Page 11: ITmoov 2012 - Rogerthat multiple choice messaging platform

Brand exposure

© Mobicage NV – confidential – http://www.rogerthat.net

Page 12: ITmoov 2012 - Rogerthat multiple choice messaging platform

Communication initiators

¤  User ¤  Poke from phone

¤  Poke from web

¤  QR code scan

¤  Ad or poster

¤  Personalized

¤  Application ¤  Location trigger

¤  Event trigger

¤  Campaign

© Mobicage NV – confidential – http://www.rogerthat.net

Page 13: ITmoov 2012 - Rogerthat multiple choice messaging platform

Products

¤  Rogerthat smartphone app ¤  Application within existing Rogerthat app

¤  Fastest time to market

¤  Dedicated app ¤  Your brand

¤  “The [company] Communicator”

¤  Rogerthat SDK ¤  A2P / P2P functionality in other / existing apps

¤  Embedded

© Mobicage NV – confidential – http://www.rogerthat.net

Page 14: ITmoov 2012 - Rogerthat multiple choice messaging platform

Message Flow Designer Where business content meets technicality

© Mobicage NV – confidential – http://www.rogerthat.net

Page 15: ITmoov 2012 - Rogerthat multiple choice messaging platform

Message Flow Designer

¤  Drag, drop & deploy

¤  Easy to use

¤  Interactive elements

¤  Branded messages

¤  Real-time response processing ¤  Visualization

¤  Data mining

© Mobicage NV – confidential – http://www.rogerthat.net

Page 16: ITmoov 2012 - Rogerthat multiple choice messaging platform

Message Flow

Message Flow

© Mobicage NV – confidential – http://www.rogerthat.net

Page 17: ITmoov 2012 - Rogerthat multiple choice messaging platform

Extending your reach Business opportunities on top of the Rogerthat platform

© Mobicage NV – confidential – http://www.rogerthat.net

Page 18: ITmoov 2012 - Rogerthat multiple choice messaging platform

Interactive (mobile) audiences

¤ Organization members

¤ Employees

¤ Subscribers

¤ Partners

¤ Customers

© Mobicage NV – confidential – http://www.rogerthat.net

¤ Consumers

¤ Citizens

¤ Patients

¤ Listeners

¤ Watchers

Page 19: ITmoov 2012 - Rogerthat multiple choice messaging platform

Always connected

The smartphone is becoming the single most important

entry point to your audience.

Improving interactivity and responsiveness is key

Rogerthat enables both

“72% use their smartphone while consuming other media”

“40% use smartphones while in the

bathroom”

“35% check smartphone before getting out of bed”

“Being always on is becoming a social

expectation”

“50% of Americans prefer communicating digitally to face to face conversation”

“83% of young people sleep next to their

phones”

© Mobicage NV – confidential – http://www.rogerthat.net

Page 20: ITmoov 2012 - Rogerthat multiple choice messaging platform

Android

Smartphones in Europe

Page 21: ITmoov 2012 - Rogerthat multiple choice messaging platform

Android

iPhone Blackberry

Platforms

Page 22: ITmoov 2012 - Rogerthat multiple choice messaging platform

Use Cases

¤  Field force automation

¤  Recalling employees

¤  Crisis communication

¤  Invitation, scheduling, reminding

¤  Quizzes, polls, games, voting

¤  Customer intimacy

¤  Customer service & support

¤  Mobile commerce

¤  Daily deals

¤  Balloting

¤  Clinical studies & treatment fidelity

¤  Government

¤  Classifieds

¤  Interactive advertising

¤  Warranties

¤  News flashes

¤  Invitations

¤  Data gathering for belief networks & AI

© Mobicage NV – confidential – http://www.rogerthat.net

And many more …

Page 23: ITmoov 2012 - Rogerthat multiple choice messaging platform

Cost-Benefit

¤  Minimal upfront cost ¤  Go live in days

¤  Easy integration

¤  Multi-platform

¤  Agile message flows

¤  Pay as you go ¤  Message based

¤  User based

¤  Phased approach

¤  Audience engagement

¤  Process automation

¤  Business agility

¤  Real Time Business Intelligence

¤  Communication cost reductions ¤  Call center personnel

¤  SMS ¤  BYOD

¤  Avoid waiting music or IVR

¤  Create new business opportunities

Cost Benefits

© Mobicage NV – confidential – http://www.rogerthat.net

Page 24: ITmoov 2012 - Rogerthat multiple choice messaging platform

Technical Easy to use messaging gateway

© Mobicage NV – confidential – http://www.rogerthat.net

Page 25: ITmoov 2012 - Rogerthat multiple choice messaging platform

A2P Deployment

Rogerthat Gateway

Integration with existing systems

Focus of Mobicage NV Focus of Partner or Customer

© Mobicage NV – confidential – http://www.rogerthat.net

Page 26: ITmoov 2012 - Rogerthat multiple choice messaging platform

Rogerthat API

¤  Protocol ¤  JSON-RPC

¤  HTTP(S) or XMPP

¤  Open source libraries ¤  Java library

¤  .NET library

¤  Extensive example code (Python, PHP, Java, .NET) ¤  http://www.rogerthat.net/developers/example-code/

¤  http://www.rogerthat.net/developers/api-reference/

© Mobicage NV – confidential – http://www.rogerthat.net

Page 27: ITmoov 2012 - Rogerthat multiple choice messaging platform

JSON-RPC API example

© Mobicage NV – confidential – http://www.rogerthat.net

Page 28: ITmoov 2012 - Rogerthat multiple choice messaging platform

Roadmap

¤  Embed Rogerthat in your own smartphone app

¤  Cross-platform support ¤  Win desktop ¤  Win mobile ¤  Blackberry

¤  One-click payment

¤  Track & Trace

¤  Picture upload & file transfer

© Mobicage NV – confidential – http://www.rogerthat.net

Page 29: ITmoov 2012 - Rogerthat multiple choice messaging platform

Get a free trial account now

http://www.rogerthat.net

Mobicage NV

Antwerpsesteenweg 19

9080 Lochristi

Belgium

+32 9 324 25 64

[email protected]

®

© Mobicage NV – confidential – http://www.rogerthat.net