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UMELVENY & MYERS LLP It's Not What You Think Consumer Credit And The Financial Crisis 0 O'Melven & M ers LLP Thomas P. Brown NYU And NY Federal Reserve Bank January 2010

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Page 1: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

UMELVENY & MYERS LLP

It's Not What You ThinkConsumer Credit And The Financial Crisis

0 O'Melven & M ers LLP

Thomas P. BrownNYU And NY Federal Reserve Bank

January 2010

Page 2: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

The Big PictureMean Income And Consumer Debt (1989-2007) (000s)

160

140

120

100

80

60

40

20

0

0 Median Income0Median Credit Card Debt

ka Median Mortgage Debt

Page 3: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

The claims of neo-paternalists

The empirical case against neo-paternalism

If not a consumer protection problem, then what?

CYMELVENY & MYERS LIP

Page 4: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Behavioral EconomicsHuman beings are hopelessly flawed

Five general deviations from the traditional rationalchoice model:

(1) Myopia or hyperbolic discounting; (2) cumulative costneglect; (3) procrastination; (4) unrealistic optimism; (5)miswanting

These deficiencies amount to a market failureCompetition can't be trusted to yield "efficient"outcomes if consumers make bad decisions

Page 5: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Hyperbolic DiscountingA More Formal Description

Future effects are heavily discounted relative tocurrent effectsLonger term future effects are only slightly morediscounted than more immediate, but stillfuture, effects.This leads people to overweight current benefitsrelative to future costs.

Page 6: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

The RestRemaining flaws are fairly intuitive

Cumulative cost neglectA series of small losses somehow cost less than a single lossof the same amount

ProcrastinationPeople don't do what they should when they should

Unrealistic optimism (or magical thinking)People systematically overestimate the likelihood that goodthings will happen to them

MiswantingPeople buy today (and thus pay for tomorrow) stuff that isn'tgood for them

Page 7: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Seduction By Plastic"Features" line-up with "flaws"

Loan acquisition separate from loan useConsumers can go into debt a little at a time

Receipt of goods is separate in time (andoften place) from paymentNon-contingent prices are low and fixedContingent prices are high and variable

0.MELVENY isAYERS LIP

Page 8: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

With Unfortunate ConsequencesDragging consumers into bankruptcy

Growth in credit card debt is leading to a risein debt-to-income levelsCredit card debt has taken over the entireinstallment debt category

"Credit card debt has led the way tobankruptcy for an increasing number ofAmericans"

Page 9: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Rewards CardsPoster child for industry critics

Rewards programs lead to systematic overuse ofcredit cards

Ronald Mann

Rewards programs prey upon consumers' tendencyto overweight the present

Oren Bar-Gill

Rewards cards reduce the "pain of paying," leading toover-indebtedness

George Loewenstein

Page 10: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

> The claims of neo-paternalists

The empirical case against neo-paternalism

> If not a consumer protection problem, then what?

Page 11: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Seems Like A Big LeapWhat's the evidence?

Do rewards cards actually lead consumers toincur larger debts?

-OR-

Are consumers less likely to revolve onrewards cards than other cards?

0 MELVENY & MYERS LLP

Page 12: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Let's Test It And See

Howard Beales and Lacey Plache examinedeffect of rewards on revolving behaviorTwo-step analysis

Do people revolve balances after they acquirerewards cards?

Does the rewards feature increase or decreasethe tendency to revolve?

Page 13: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Payment PanelRepresentative sample of card users

Each quarter, three panels of 1,600 are drawn from a nationalsample of 475,000 householdsMust be 18, have 1 credit card and annual income greater than$10,000Collect data on individual and household, all transactionsgreater than $5 and payment cardsRewards cards results based on acquisition of -7,700 cards and-43,000 observationsAll cards results based on acquisition of -26,000 cards and-200,000 observations

0. ME LVENY &. MYERS LIP

Page 14: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Step OneImpact of card acquisition

BehaviorBefore Acquisition

Non-revolvers43%

Revolvers57%

BehaviorAfter Acquisition

Don't Revolve

Revolve

Revolve

Don't Revolve

Percentage of reward acquirers

Page 15: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Prior Non-revolversRevolve after getting rewards card?

100

12 go

-E, 80

c(L) 70

60zw50

4001

30

.2,20

CD

0- 10

0II

y0q0 y1q1 y1q2 y1q3 y1q4 y2q1

Year-Quarter after Acquisition

PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev

Source: Beales/Plache

y2q2 y2q3 y2q4

Very unlikely to revolve on anew rewards card

92% do not revolve in 01after card acquisitionRevolving behavior ebbsover time

95% are not revolving twoyears later

Page 16: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Prior RevolversRevolve after getting a rewards card?

70

Source: Beales/Plache

-T-

-

Pre-period revolvers are morelikely to revolve

58% will revolve on a newrewards card in 01Revolving behavior declinesover time

Two year later, only 50% arerevolving

0q0 y1 q1 y1 q2 y1 q3 y1 q4 y2q1 y2q2 y2q3 y2q4

Year-Quarter after Acquisition

0 Pre-Rev/Post Non-Rev II Pre-Rev/Post-Rev

Page 17: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Step TwoDo rewards explain revolving?

Used a model to identify variables thatexplain revolving behaviorExamined which variables explain revolvingbehavior, e.g.,

Prior revolving behavior

Card features

Demographics

Page 18: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Predicting Revolving BehaviorOne dominant factor

Behavior prior to card acquisition is biggest singlefactor by a wide margin

Revolved before and you're very likely to revolve after

Didn't revolve before and you're very unlikely to revolveafter

Everything else is secondary

Page 19: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Predicting Revolving BehaviorMany Secondary Factors

Less Likely

Rewards

APRs

Higher Income

Homeowner

More Likely

Bigger Household

Younger

First House

Had A Baby

No Effect

Got Married

Got Divorced

Retired

Became Unemployed

Page 20: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

And This Isn't A Bait & SwitchQuarter-to-Quarter APR Changes by Type ('94-'05)

Decrease1.2%

No Change97.4%

Increase if PreviousTeaser Rate or 0 APR

0.3%

Increase if NoPrevious

Teaser Rate or 0 APR1.2%

Page 21: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Rates Go Up And DownAPR Changes and Changes in the Prime Rate

0.MILVLNY & MYERS LIP

I

.

2.5%

g 2.0%..>,..

-.:

Ihuh

9.0%

8.0%

7.0%

11

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

= Increase if No Previous = Decrease 6PrimeTeaser Rate or 0 APR

Page 22: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Figure 5: Credit Card APRs versus Prime1994-2005

14.0% '

12.0%

10.0%

;e'

8.0%

..

0.0%

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

PrimeFed Avg APR

Page 23: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

The claims of neo-paternalists

The empirical case against neo-paternalism

If not a consumer protection problem, then what?

0 M LVE NY & MYERS LLP

Page 24: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Not Completely UnexpectedSustained job losses produce delinquent cardholders

Bureau of Labor Statistics, Federal Reserve

2200 12%

1800

1400

1000

600

200-200

-600

-1000

-1400

-1800-

-2200

4.94%w

6.588%

4%

0%

0

-4%

-8%

-12%

I= Seasonally Adjusted Nonfarm Payroll (3 month net) (000s)

0Credit Card Deliquencies (30 Days) (Unadjusted)

2002 (01) 2003 (01) 2004(01) 2005(01) 2006 (01) 2007(01) 2008 (01) 2009(01)

Page 25: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

But Not The Whole PictureDelinquent mortgages rose before employment fell

Bureau of Labor Statistics, Federal Reserve

0.MELVENY & MYERS LLP

12%2200

1800

1400

1000

600

200

-200

-600

-1000

-1400

-1800

_2.24%

9.81%

40/0

_ ocyoII1111 I Ilild

I

,.

-4%

-8°/0

12%

1== Seasonally Adjusted Nonfarm Payroll (3 month net) (000s)

0Residential Real Estate Loan Deliquencies (30 Days) (Unadjusted) 1-

-2200

2002 (01) 2003 (01) 2004(01) 2005 (01) 2006 (01) 2007 (01) 2008 (01) 2009 (01)

Page 26: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Not Moving Together!

Bureau of Labor Statistics, Federal Reserve

12%2200

1800

1400

1000 _

600

200

-200-

-600

-1000

-1400

-1800

-2200

-- 4%

0%

aipm

4,1, .FM

. -III111111111110itnammillila III 0 to -

EN.....

-4%

-8%

12%

L=1 Seasonally Adjusted Nonfarm Payroll (3 month net) (000s)

0Residential Real Estate Loan Deliquencies (30 Days) (Unadjusted)

0Credit Card Deliquencies (30 Days) (Unadjusted)

2002 (01) 2003 (01) 2004(01) 2005(01) 2006(01) 2007(01) 2008(01) 2009 (01)

Page 27: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

Home Values Rose, Stopped Rising ...35% -

30% -

25%

20%

15%

10% -5%

0%-5%

-10%

- 0Case Schiller NPI °/.0

-SCF Primary Residence %

1992 1998 2001 2004 2007

Page 28: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

And Then Fell(With Predictable Consequences)350

300

250

200

150

100

0Case Schiller NPI (Jan. 2000 = 100)Foreclosure Index (Aug. 2005=100)

.411111111

2007 2007 2007 2007 2008 2008 2008 2008 2009 2009 2009(01) (02) (03) (04) (01) (02) (03) (04) (01) (02) (03)

Page 29: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

And What Precipitated The Fall?(Hint: It wasn't a problem with the T&Cs)

"Low yields on ten-year treasuries encouragedmoney to flow into higher-yielding assets backed by,inter alia, residential mortgages. ... To meet thedemand for mortgage-back securities, lendingstandards for residential mortgages were relaxed.Agency problems between mortgage brokers whooriginated the loans, financial institutions whopackaged and distributed them, and investors whopurchased them allowed this problem to gouncorrected."

Barry Eichengreen, The Financial Crisis andGlobal Policy Reforms 23-24 (October 2009)

Page 30: It's Not What You Think...PO Pre-Non-Rev/Post Non-Rev M Pre-Non-Rev/Post-Rev Source: Beales/Plache y2q2 y2q3 y2q4 Very unlikely to revolve on a new rewards card 92% do not revolve

These slides do not represent legal advice,and they do not offer anyone's views

on this subject but my own.

Tom Brown, Partner,

O'Melveny & Myers LLP San Francisco, CAtbrown @omm.com

(415) 984-8947