it's systems all the way down!

@chrisvmcd - it’s systems all the way down

it’s systems all the way down!


Chris McDermott@chrisvmcd

Coach/Developer/Conference Organiser

www.leanagilescotland.com@LeanAgileScot


Headache


Mechanism


Thinking

“It’s foolish for a society to cling to it’s old ideas in new times just as it’s foolish for a grown man to try to squeeze into a coat that fit him in his youth”

Thomas Jefferson


What is a system?

“An interconnected set of elements which is coherently organised in a way that achieves something”

Donnella Meadows


Interdependence

“Each part of the system, when it affects the system, is dependent on its affect for some other partIn other words the parts are interdependent” Russell Ackoff


“The essential or defining properties of any system are properties of the whole that none of its parts have.”

Russell Ackoff

Defining Properties


Stocks & Flows


Feedback


Balancing & Reinforcing


Boundaries


Resilience


Self-Organisation


Time


Emergence

“Meaning exists in the interaction between things, not in the things themselves"

Alicia Juarrero


Systems Thinking

“a way of understanding the world that emphasises the relationships among a systems parts rather than the parts taken separately”

David Kerr


Holistic

“The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately.”

Russell Ackoff


Operation Cat Drop


Counter intuitive


Appreciation of a System

95% of the performance of an organisation is attributable to the system (processes, technology, work design, regulations, etc) and 5% are attributable to the individual

W Edwards Deming


GM Freemont


NUMMI


Toyota v GM

people elements people

respect for peoplesingle piece flow

continuous improvementinteractions theory X

large batches

qualitybest cars purpose volume

shareholder value

- appreciation of a system- theory of psychology

- variabilitywhy

- individual not system- success built high volume

low variability


What about Software Development?


Purpose

“The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.”

Bertrand Russell


Agile


Scrum


3 Amigos


Story Mapping


Is Agile a sub-optimisation?

“Agile : doing the wrong thing faster”

John Seddon


Lean

“All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.”

Taiichi Ohno


Kanban

“Kanban imposes virtual constraints on invisible work to emulate the constraints of physical work in order and invoke better decision making”

David J Anderson


Lean UX


Devops


95/5... ?


Discuss...


References

Anything from Ackoff https://www.youtube.com/results?search_query=russell+ackoff

Jabe Bloom on Systems Thinking http://www.infoq.com/interviews/jabe-bloom-systems-thinking-lean-ux14

John Seddon Keynote Rethinking IT https://vimeo.com/19122939

https://www.youtube.com/results?search_query=russell+ackoff

https://www.youtube.com/results?search_query=russell+ackoff

http://www.infoq.com/interviews/jabe-bloom-systems-thinking-lean-ux14




https://vimeo.com/19122939

https://vimeo.com/19122939


https://pixabay.com/en/clock-mechanism-hour-s-watch-works-544426/

http://ackoffcenter.blogs.com/.a/6a00d8345244ea69e20111688f4568970c-pi

http://static1.businessinsider.com/image/53a4944aecad042a40e04921/daniel-kahneman-investors-need-to-stop-believing-they-can-know-the-future.jpg

http://images.bwbx.io/cms/2012-04-05/0405_Marshall_Amp_630x420.jpg

http://content9.flixster.com/question/53/76/67/5376679_std.jpg

https://upload.wikimedia.org/wikipedia/commons/d/d6/Fugle,_%C3%B8rns%C3%B8_073.jpg

http://www.styleanddecoration.com/wp-content/uploads/2014/10/bathroom-shower-head-26.jpg

http://img.gawkerassets.com/img/192pmyvahzkfsjpg/original.jpg

http://www.ablogabouthistory.com/wp-content/uploads/2009/05/albert-einstein.jpg

http://5cience.net/userdata/images//275/b3e2b00a.jpg

https://sherhaps.files.wordpress.com/2011/04/16959-helmet_cat.jpg

http://gloriumtech.com/blog/wp-content/uploads/2015/01/coolv-moss-mh-round-2500x1443.jpg

https://upload.wikimedia.org/wikipedia/commons/1/18/Bertrand_Russell_photo.jpg

https://www.flickr.com/photos/27764576@N06/14074504295/

http://blogs-images.forbes.com/actiontrumpseverything/files/2012/05/47311_Papel-de-Parede-Planeta-Terra_1600x12001.jpg

http://deltapartners.ca/?ACT=39&fid=35&d=5427&f=deming_quote.jpg

http://www.quotationof.com/images/donella-meadows-4.jpg

http://i.ebayimg.com/images/i/351277142480-0-1/s-l1000.jpg

http://www.lgcplus.com/pictures/586xAny/0/5/6/1207056_John_Seddon2.jpg

https://c1.staticflickr.com/9/8183/8078175867_a30646970a_b.jpg

https://s-media-cache-ak0.pinimg.com/736x/a0/7b/87/a07b87e05fa3e7c48e80280f705c3d62.jpg

http://lkse14.leankanban.com/wp-content/uploads/2014/03/david-97f3b94ba3b962b04ea9009e0ff411b1-621x320.jpg

http://images.nationalgeographic.com/wpf/media-live/photos/000/186/cache/new-mexico-mountain-hike_18637_600x450.jpg?01AD=3HwaKO7HU9wkeWNadPCn7AP9FXUX9GJr2dvHDDQrtmPpyTHtdGOdrgg&01RI=5E08649FD808E12&01NA=

http://sangamoncountyhistory.org/wp/wp-content/uploads/2013/04/Coal-mining.jpg

http://www.wonderbabiesco.org/UserFiles/Image/network%20graph%2012[1]_14_09.jpg

http://www.british-coast-maps.com/map-glasgow.jpg

https://pixabay.com/en/cat-babies-trio-22400/

https://jrbenjamin.files.wordpress.com/2013/10/thomas-jefferson.jpg

Images


























https://upload.wikimedia.org/wikipedia/en/5/58/Bertrand_Russell_Fools_Fanatics_Certainty.jpg

https://upload.wikimedia.org/wikipedia/en/5/58/Bertrand_Russell_Fools_Fanatics_Certainty.jpg





























