it\'s the customer stupid

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Too often, the next generation of a technology misses the point by trying to compete on better and faster whereas the customer often really wnats simpler and easier.

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It’s The Customer Stupid!

© 2010

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Martin Hill-Wilson

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e: [email protected]

w: www.brainfoodtraining.com

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Morris PentelCustomer Experience FoundationTel: +44 (0) 7947 259818

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