iuser2011 keynote: the personal information environment beyond the personal computer

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The Personal Information Environment beyond the Personal Computer Alan Dix Talis & Lancaster University http://www.hcibook.com/alan/ talks/ iUser-2011-keynote-personal-inf- env/

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Keynote at iUser 2011 in MalaysiaAbstract:The interface to personal computers has changed little in more than 30 years since the landmark Xerox Star. Beneath layers of metaphor for the user and window management system abstractions for the developer, there is a deep underlying model of disk + processing + screen & mouse/keyboard. While the mouse and physical keyboard have sometimes morphed into touch screen and soft keyboard, and network and cloud devices masquerade as local disks, the underlying model is unchanged. However, users have seen their personal information, which was previously fragmented one filing system, email, etc. further dispersed onto Flickr, cloud services and social networks. To some extent mobile platforms, iOS, Android, Windows ME, present a different model, but if anything often heavily fire-walled Apps further fragment the user experience. What might a personal information environment be like that took seriously the fact that the objects of interest to a user are photos and documents, not files stored on disks, jobs to be done not apps?

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Page 1: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

The Personal Information Environment beyond the

Personal Computer

Alan Dix

Talis & Lancaster University

http://www.hcibook.com/alan/talks/iUser-2011-keynote-personal-inf-env/

Page 2: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

LancasterUniversity

Tiree

TalisTiree Tech Wave22-26 March ‘12

Page 3: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

today I am not talking about …

• intelligent internet interfaces• visualisation and sampling• situated displays, eCampus,

small device – large display interactions• fun and games, virtual crackers,

artistic performance, slow time• physicality and product design• creativity and Bad Ideas• modelling dreams and regret

Page 4: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

… or even lots of lights

http:/www.hcibook.com/alan/projects/firefly/

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I am talking about ...

personal information environment... basically the personal OS!

how it could/should be in the future

do not have all / any of the answersbut maybe a few directions

Page 6: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

WIMP is over 30!

http://www.aresluna.org/attached/usability/articles/biurkonaekranie/pics/xeroxhttp://www.apple.com/macosx/

Xerox Star 1981 Mac OS Lion 2011

Page 7: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

... some things changing

Apple iOS

Windows 8 start screen

onCue 1999

http://windows.microsoft.com/en-US/windows-8/previewhttp://www.aqtive.net/

http://en.wikipedia.org/wiki/IOS

Page 8: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

classic model

screen/pointer/k’boardfor input/output

local CPU forcomputation

local disk forstorage

Page 9: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

different packages

laptopprocessorin screen

soft keyboardtouch input

but same model

Page 10: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

different models

Page 11: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

Google model

(Google) cloudfor storageBrowser

localcache

localI/O & comp

Page 12: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

web apps model

Browser

localI/O & comp

app 1

app 2

app 3

app 1cloud

app 2cloud

app 3cloud

Page 13: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

Apple iOS model

iPhone

localI/O & comp

app 1

app 2

app 3

app 1cloud

app 2cloud

app 3cloud

Page 14: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

Amazon model

cloudcomputationSilk Browser

local computation

web

Page 15: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer
Page 16: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

issues

Page 17: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

fragmentation

volume

new kinds

Page 18: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

fragmentation

volume

new kinds

Page 19: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

fragmentation – PIM literature(Personal Information Management)

long-standing issue– email, files, contacts, web bookmarks– separate structures– yet clearly linked (e.g. file arrives by email)

need for integration– loads of prototypes (e.g. Boardman)

– also Semantic Desktop work– but none have become widely used

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... and the web

fragmentation gets worse ....

web versons of desktop apps:– email, docs, contacts, calendar

but also new – Flickr, Facebook images, DropBox, del.icio.us

each managed by their own web apps

Page 21: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

fragmentation

volume

new kinds

Page 22: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

new types of information

social networkingmostly ephemeral: tweets, FaceBook posts, etc.but also social graph itself (friends list):

end-user contente.g. YouTube, blogs, Amazon reviews, comments

mostly managed as timestream or tagsincreasing ‘serious’ use

may become point of record for contracts, etc.

plus ... sensors, information appliances, internet of things

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fragmentation

volume

new kinds

Page 24: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

volume

for traditional data:I have 200,000 files, 2000 email folders ...

for ‘new’ data:I have nearly 700 blog posts and over 2000 web ‘snips’

plus all the data stored about us!

UK Memories for Life ‘Grand Challenge’

Page 25: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer
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approaches

Page 27: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

peoplee.g. friends, email address

vodfone360 (no more!) functionse.g. edit photo

traditional applications

docs/infoe.g. file, photo

open doc

project/activitye.g. write paper, do PhD

Jones’ KFTF

taske.g. book flight

(some) iPhone apps

(some) key components:

thingse.g. car

embedded interfaces

Page 28: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

... but relationships complex

e.g. study of PIM use (Matjaz Klun)

standard PIM systems:

people – projects – documents

Matjaz asked users to do their own mind map:

people – documents – projects

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maybe no integration

separate web/cloud appsseparate phone appsseparate household devices

nothing linked

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extending the traditional OS

bringing resources into the ‘file system’e.g. DropBox, iDisk/iCloud

new OS/app styles:e.g. Windows 8 ‘Photo Feedr’ (?MS cloud only?)

Page 31: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

web-based interactions

the Google option!

but ...web apps very ‘siloed’ few connectionsneed to bring desktop disks into the web

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none seem satisfactory

need new approach ...

but what?

I don’t know ... but ...

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(some) (high level) requirements

where matters:audience: Flickr, iPhone, Facebookreliability: cloud, personal disk

when matters:disconnection still an issue!

what mattersit is still my photo wherever it is

Page 34: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

(some) enabling technologies

synchronisation– for replication / caching– why can’t Apple get it right!

GLOIs – globally accessible local URIs– so that we can talk about desktop things– email messages, single contexts, etc.

meta-data– maybe not have all our data, but know about it

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Page 36: iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

the future – what next?

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plus ...

come toTiree Tech WaveTTW3 – 22-26 March 2012

TTW4 – Oct/Nov 2012