iv. system design - united...

IV. System Design

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The following issues were addressed in the system design.For accountability purposes, entering data by proxy is strictly prohibited. A separate ID and password is provided

to each data input officer for data management through the InternetFor the citizens' convenience, the regulation search system is linked with the OPEN System.The main menu of the OPEN System presents an overview of the administrative procedures by services as well as

the contents of the procedures.The deletion of document is possible only by the Audit & Inspection Bureau, not by the official responsible for the

data input.Editing a document is possible only when you are logged in with the same ID.

1. Keypoints in the System Development

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S ystem Structure

2. System Environment

The OPEN System allows the departments to input data of administrative procedures from the submission to thefinal approval phase of 54 major services provided by the Seoul Metropolitan Government. Applicants can confirmeach process of their application through the Internet.The Audit & Inspection Bureau is responsible for the management and supervision of the departments related to

civil applications by analyzing various data, i.e., whether the data input is conducted properly and whether the appli-cations procedures abide by the regulations.

1) System Structure

System Management(Information System Development Bureau)

System Development, ID Management etc. Accomodation of the Users' Requests

Search

Applicant CitizensAssigned Officals

Registeration

City Hall, Operations 25 25 Autonomous Gu Districts4 Headquarters

Registration Supervision(Audit & Inspection Bureau)

Input Data Inspection Input Delays, Processing Delays

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3 Phase Web StructureHTTP ProtocolExchange of parameter value between the server and the client using CGIThe DB server and the Web server in the same main computer

2) S/W Environment

Server : Mid-level

Client : PC with Internet Accessibility

- Server : HP K570(M/M : 3GB, CPU : 200MHz X 6 units)- O S : HP-UX V11.0 (UNIX)- Search Engine : Rader V2.6 (Hangul full-text Index & Search system, Search engine developed in Korea)- Web Server : Netscape Server 3.61- Language : PRO*C- RDBMS : ORACLE 8.0.1- Internet Protocol : TCP/ I P

- U s e s We b b r o w s e r s s u c h a sInternet Explorer, Netscape

3) H/W Environment

@@I N T E R N E T

Client ServerH T T P

request

H T M Lservice

Web Browser Oracle DBMC

CGI Application

Applet

H T M L

TCP / IP

H P - U X

NetscapeEnterprise Server

TCP / IP

Windows 95, 98

Web Browser

TCP / IP

Windows 95, 98

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Assigned officer at the City Hall/ Autonomous Gu district

Case TBL

Assigned officer at City Hall/ Autonomous Gu district

Assigned officer at City Hall/ Autonomous gu district

Document TBL

Attachments

File Example

CitizensCitizens

New

case

regi

strat

ion

Case name, �Assigned officer

Details of �the document

Example�by procedure



Document nameRequest for�document renewal


Actor

Process

Data Store

Data Flow

3. DFD(Data Flow Diagram)

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4. Dialog Control

The Authorization and Administrative Procedures for Bars and Entertainment Establishments is set as an exam-ple that will serve as a standard for the 54 services following the same process.

1) OPEN System Homepage

HOME

DATA�INPUT

Bulletin�Board�(Omitted)

Search

Related�Regulation

Click on the HomeButton




Click on the SearchButton




Click on the Data InputButton




Click on the Bulletin BoardButton





Click on the Related Regulations Button



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2) Authorization and Administrative Procedures for Barsand Entertainment Establishments (Reference)

Home

Resumen de�autorización y�disposiciones�administrativas�de bares��

Lista de proyectos

Lista de proyectos�seleccionada

Documentos �en detalle

ClickHome

ClickHome

ClickHome

ClickHome

Click Documento

ClickAutorizaci n ydisposicionesadministrativasde expendedoresde alcohol

Click Aceptar

Click Proyectos

Click Lista deproyectos

ClicProyecto

Click Lista dedocumentos

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3) Authorization and Administrative Procedures for Barsand Entertainment Establishments (Search)

Home

Condiciones�de Búsqueda

Lista de�proyectos

Documentos�en detalle�(en nueva�pantalla)

Lista de�proyectos�encontrados

ClickHome

ClickHome

Click B squeda

Click Lista dedocumentos

ClikcB squeda

Click B squeda

ClickProyectos,introducci n decondiciones yb squeda

ClickCerrar

ClickLeerdocumentosprocesados

Click Cerrar

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4) New Case Registration of the Authorization and AdministrativeProcedures for Bars and Entertainment Establishments

Home

Pantalla de�identificación

Cambio de�contraseña

Lista de�trámites


Registro de�nuevos�proyectos

ClickCacelar oclickHome

ClickHome

ClickHome

ClickHome

ClickHome

ClickIntroducci nde datos

ClikcAceptar

Click�Proyectos de�autorización y�disposiciones�administrativas



ClickIntrodude dat

Click Lista deprocesamiento

ClickCambio decontrase a

Click Nuevoproyecto

ClickAcepta

click Aceptar

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5) Data Input/Editing of the Authorization and Administrative Procedures for Barsand Entertainment Establishments

Home

Lista de�trámites


Lista de�documentos�del proyecto

Modificación�de datos

Registro de�nuevos�documentos

ClickHome

ClickHome

ClickHome

ClickHome

ClickHome

ClickVerificaci ndeidentificaci n

ClickLista detr mites




Click Lista deproyectos

ClickProyecto

ClickDocumento

ClickAceptar ocancelar


ClickProyectos deautorizaci n ydisposicionesadministrativasde expendedoresde alcohol

Click Registro denuevosdocumentos

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6) Bulletin Board Registration

Home

Boletín

Escribir

Leer

ClickHome

ClickEscribir


Click Lista

ClickLeer

ClickHome

Click Bolet n

ClickHome

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Subject Area

O P E NSystem

ServiceC a s eProcedureDetailsDepartmentUser ManagementUser RightStandard CodeManagementBasic CodeManagement

Document

Entity Type

5. Entity Type List

ServiceCaseProcedureDetailsDepartmentUser ManagementUser Right

Standard Code Management

Basic Code Management

Traffic Impact AssessmentTaxi Fare AdjustmentNew route development and adjust-ment for local area bus operationsEstablishment of the bus fare standardand the rate scheduleRoute adjustment for city bus operationsBus terminal operation authorization forexpress/long-distance busHousing construction projects Review and permission of buildingprojectsHousing redevelopment projectsUrban restructuring projectsPermission of land-use change

Major Entity Type Subject Area

O P E NSystem

Document

Entity Type

Decision and change of urbanplanningCompensation proceduresPurchase of park sitesAuthorization/contract agent of wastedisposal license and contract agentContract agent for social welfare facilitiesNatural gas consumer price adjustmentsRegistration processing foropening/changing large-scale commer-cial establishmentsSupport fund raising for small /mid-sized businessesDeliberation on the installation of artworks in buildingsConstruction technology servicesImplementation of facilities constructionDesign change of facilities constructionAnnual contracts on facilities maintenanceAuthorization and administrative procedures for bars and entertainmentestablishmentsPayment proceduresFire prevention facilities inspections

Major Entity Type

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6. Entity Type Definition

Entity TypeInformation on the 26 servicesavailable through the OPEN System

Information on each procedures

Detailed information of services &procedures

Information of the organization

Information of the system user

Information of procedure details & rights of users by each department

Information of the standard code forthe management of the basic codemanagement

Basic code information in all services

Services

Procedures

Details

Department

UserManagement

User Rights

Standard CodeManagement

Basic CodeManagement

Unit: yearMinimum : 1Average : 1Maximum : 3Unit: yearMinimum : 2Average : 5Maximum : 30Unit: yearMinimum : 2Average : 10Maximum : 30Unit: yearMinimum : 1Average : 10Maximum : 20Unit: yearMinimum : 10Average : 100Maximum : 200Unit: yearMinimum : 20Average : 100Maximum : 200Unit: yearMinimum : 3Average : 5Maximum : 10Unit: yearMinimum : 10Average : 20Maximum : 100

Number of Expected Cases

Registration of services open to thepublic/ services that require disclosure

Development of new procedure/change of procedure(when a new procedure has beenestablished in a service)Registration of detailed procedure /Addition of detailed procedure

Establishment of a new department /Change in organization

Registration of a new owner /When a new ID is provided to the user

Registration of detailed procedure oruser

Registration of standard code / when anew code is required

Registration of basic code / change ofmanagement code type

Service deletion/converting the service to not fordisclosure

Deletion of existing procedure/ changeof procedure (when the existingprocedure has been eliminated)

Deletion of detailed procedure /Elimination of detailed procedure

Department closing/Change of organization

User ID deletion / when a user ID is deleted

Upon expiration

Deletion of Standard Code/ No needfor the existing code system

Deletion of basic code/ change inmanagement code type

Content Beginning of Procedure Time of Deletion

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7. Entity Attribute

AttributeEntity Name

Service ID : PKService NameService InformationDocument Table NameService ID : PK, FKProcedure ID : PKProcedure NameProcedure InformationService ID : PK, FKProcedure ID : PK, FKProcedure Detail ID : PKDetailed Procedure nameDetailed Procedure InformationDepartment Code : PKDepartment NameDepartment InformationSupervising Department CodeUser ID : PKDepartment code : FKUser PWDInformationDepartment ID : PK, FKService ID : PK, FKProcedure ID : PK, FKDetailed Procedure ID : PK, FKStandard ID : PKStandard Code Name

Option

N O T N U L LN O T N U L L

N O T N U L LN O T N U L LN O T N U L LN O T N U L L

N O T N U L LN O T N U L LN O T N U L LN O T N U L L

N O T N U L L

N O T N U L LN O T N U L LN O T N U L L

N O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L L

Category

SystemBasicSystemBasicSystemSystemBasicBasicSystemSystemSystemBasicBasicSystemBasicBasicBasicSystemSystemBasicBasicSystemSystemSystemSystemSystemBasic

Synonym

Department ID

Standard Code

UnitM o d e

char(2)varchar2 (100)varchar2 (200)varchar2 (20 )char(2)char(3)varchar2 (100)varchar2 (200)char(2)char(3)char(3)varchar2 (100)varchar2 (200)char(6)varchar2 (100)varchar2 (200)char(6)char(8)char(6)char(6)varchar2 (200)char(6)char(2)char(3)char(3)char(3)varchar2(5)

Service

Procedure

Details ofProcedure

Department

UserManagement

User Rights

Standard Code

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AttributeEntity Name Option




Category

BasicSystemSystemBasicBasicSystemSystemBasicBasicSystemSystemBasicBasicSystemSystemBasicSystemSystemSystemBasicBasicBasicBasicBasicBasicBasicBasic

Synonym

Standard CodeBasic Code

UnitM o d e

varchar2(100)char(3)char(2)varchar2(50)varchar2(100)char(2)char(10)varchar2(100)varchar2(20)char(3)char(2)char(8)char(10)char(3)char(2)varchar2(40)char(8)char(1)char(1)varchar2(200)char(4)char(4)char(15)varchar2(100)varchar2(100)varchar2(100)varchar2(100)

Basic CodeManagement

Case

Standard Code InformationBasic ID : PK, FKBasic ID : PKBasic Code NameBasic Code NameService ID : PK, FKCase ID : PKCase NameAssigned OfficerCategory_StandardCategory_BasicCase Registration DateLicense NumberDistrict (Gu)District (Dong)AddressData Input Officer IDCompletion (yes, no)Disclosure (yes, no)Case InformationTelephone (area code)Telephone (first 3-4 digits)Telephone (last 4 digits)Common Column 1Common Column 2Common Column 3Common Column 4

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Common Column 5Assigned DepartmentRelated Department1Related Department2List of Related DepartmentsService ID : PK, FKCase ID : PK, FKProcedure ID : PK, FKDocument Number : PKDetailed Procecure ID : FKDocument TitleOfficer NameTelephone (area code)Telephone (first 3-4 digits)Telephone (last 4 digits)Date of EntryProcessing DateContentAttachment File1File Name 1File Information1Attachment File 2File Name 2File Information 2Attachment File 3File Name 3File Information 3

Option

N O T N U L L

N O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L LN O T N U L L

Category

BasicSystemSystemSystemBasicSystemSystemSystemSystemSystemBasicBasicBasicBasicBasicBasicBasicBasicSystemSystemSystemSystemBasicBasicSystemBasic

SynonymUnitM o d e

varchar2(100)char(6)char(6)char(6)varchar2(2000)char(2)char(10)char(3)char(5)char(3)varchar2(100)varchar2(20)char(4)char(4)char(15)char(14)char(8)long rawvarchar2(50)char(20)varchar2(100)varchar2(50)char(20)varchar2(100)varchar2(50)char(20)varchar2(100)

Document

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Attachment File 4File Name 4File Information4Attachment File 5File Name 5File Information 5Related DocumentsOfficial responsible for thefinal decisionCurrent StatusNumber of visitsInput Officer IDAssigned Department

Option

N O T N U L L


Category

BasicSystemBasicBasicSystemBasicBasicBasicBasicBasicBasicSystemBasic

SynonymUnitM o d e

varchar2(50)char(20)varchar2(100)varchar2(50)char(20)varchar2(100)varchar2(100)varchar2(200)varchar2(200)numberchar(8)varchar2(100)

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8. ERD(Entity Relation Diagram)

Service IDService NameService InformationDocument Table NameNotice Period

ServicesService IDCase IDCase NameAssigned OfficerCategory StandardCategory BasicCase Registration DateLicence NumberDistrict_GuDistrict_DongAddressInput Officer IDCompletion (yes, no)Disclosure (yes, no)Case InformationTelephone_area codeTelephone_first 3-4 digitsTelephone_last 4 digitsCommon Column 1Common Column 2Common Column 3Common Column 4Common Column 5Assigned DepartmentRelated Department 1Related Department 2Related Document ListRelated Document List 1Case Completion (yes, no)Case Completion DateNotice Completion (yes, no)Notice Completion DateCase Procedure

C a s eService IDCase IDProcedure IDDocument IDDetailed Procedure IDDocument TitleAssigned OfficerTelephone_area codeTelephone_first 3-4 digitsTelephone_last 4 digitsData Input DateProcessing DateContent 3Attachment File 1File Name 1File Information 1Attachment File 2File Name 2File Information 2Attachment File 3File Name 3File Information 3Attachment File 4File Name 4File Information 4Attachment File 5File Name 5File Information 5Related DocumentsOfficer responsible for final decisionNumber of visitsUser IDAssigned DepartmentCommon Column 1Common Column 2Common Column 3Edit dateApproval stepsSchedule for the next processingGrounds for delay

Document

Service IDOrderRelated ServicesRegulationsContentSort

Regulation

Standard Code IDStandard Code NameStandard Code Information

Standard

Service IDProcedure IDProcedure NameProcedure Information

Procedure

Service IDProcedure IDDetailed Procedure NameDetailed ProcedureInformationApproval Steps

Detailed Procedure

Service IDCase IDProcedure IDDocument IDOrderOfficial responsible for thedecisionSystem approval date

Decision Process

Standard Code IDStandard Code NameStandard Code Information

Basic Code

Service IDCase IDContact IDContact Name

Contact

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Service IDCase IDCase NameAssigned OfficerCategory StandardCategory BasicCase Registration DateLicence NumberDistrict_GuDistrict_DongAddressInput Officer IDCompletion (yes, no)Disclosure (yes, no)Case InformationTelephone_area codeTelephone_first 3-4 digitsTelephone_last 4 digitsCommon Column 1Common Column 2Common Column 3Common Column 4Common Column 5Assigned DepartmentRelated Department 1Related Department 2Related Document ListRelated Document List 1Case Completion (yes, no)Case Completion DateNotice Completion (yes, no)Notice Completion DateCase Deletion DateCase Procedure

Case Backup

Service IDCase IDProcedure IDDocument IDDetailed Procedure IDDocument TitleAssigned OfficerTelephone_area codeTelephone_first 3-4 digitsTelephone_last 4 digitsData Input DateProcessing DateContent 4Attachment File 1File Name 1File Information 1Attachment File 2File Name 2File Information 2Attachment File 3File Name 3File Information 3

Attachment File 4File Name 4File Information 4Attachment File 5File Name 5File Information 5Related DocumentsOfficer responsible for finaldecisionCurrent StatusNumber of visitsUser IDAssigned Department 3Common Column 1Common Column 2Common Column 3Edit dateApproval stepsDeletion dateSchedule for the next processingGrounds for delay

Case Backup

Service IDCase IDProcedure IDDocument IDOrderOfficial responsible for the decisionApproval DateSystem approval date

Decision Process Backup

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9 . Table List

User IDService IDProcedure IDDetailed Procedure IDDepartment ID

RightsDepartment IDDepartment NameDepartment InformationSupervising DepartmentSubordinate Department

DepartmentBulletin CategoryOrderBulletin (yes, not)TitleContentPeriodNumber of visitsUser IDData entry dateUsrfnameSysfnameUser NameE-mailDepartment NameTelephoneService IDCase IDProcedure IDDocument ID

Bulletin BoardUser IDDepartment IDPasswordInformation (Other)Service IDUser nameTelephone 1Telephone 2E-mail

U s er s Rights

OPEN System

System

t_1t_2t_3t_4t_5_01 t_5_54)t_6t_7t_8t_9t_10t_11t-12

Table ID Reference

Service Management TableCase Management TableProcedure Management TableProcedure Detail Management TableDocument Table (differs by service)Organization TableSystem User TableDepartmental Procedure Detail Authority TableStandard Code TableBasic Code TableBusiness TableBulletin Board Table

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